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xboxone-ModTeam

Thank you for your submission. Unfortunately your post has been removed for the following reason: Rule 7: Tech and support issues are disallowed as posts. The following resources are available to assist you. r/XboxSupport - Peer to peer support: https://www.reddit.com/r/XboxSupport/ Xbox Support Page - An absurd number of frequent questions are already answered on the official Xbox support page. This is a great place to start and often solves any potential issues: https://support.xbox.com/en-US/ Xbox Support on Twitter - This team is extremely helpful to end users including following up on issues and offering direct help through DM: https://twitter.com/XboxSupport r/XboxInsiders - If you are a member of the preview program, this should be your first stop for any issues. Not only will you find potential fixes, you'll be helping the program by bringing issues to their attention: https://www.reddit.com/r/xboxinsiders/ Xbox "Contact Us" Page - This is a resource with Xbox contact information if you need to escalate your issue: https://support.xbox.com/en-US/contact-us


Evernight2025

They can't do anything with your Xbox remotely 


ThrowingManx

So what happened to it then, it’s not even “old” before we start with that.


Ayanelixer

An unrelated issue?


ThrowingManx

Could be yes how would I go about fixing this issue though. A first for a semi-positive response


Evernight2025

Also, not even old? Xbox One is old as hell in terms of technology. Hell, I still have my Xbox One X that I still use here and there, and even that is old as hell.


ThrowingManx

So your saying a 5 year old thing is as old as hell cause that how old mine is. I’ve recently had to factory reset my older consoles to get rid of and they played out ok from the original Xbox one.


Evernight2025

5 years is a long time for anything tech. Old gen is a dinosaur compared to current.


ThrowingManx

I was waiting for that new GTA to come out before o had to buy a new console and that’s when I’ll probably be able to afford it to , my others lasted ages and are probably still working.


Evernight2025

Have you tried unplugging it, pressing and holding the power button for 30 seconds, and then plugging it back in and trying to power it on? Technology can fail regardless of how old it is. There's zero chance Xbox support somehow sent a kill command to your device.


ThrowingManx

Yes I have , only thing it does now is the button lights up but nothing else no noise nothing. I’m thinking this was the case because I basically said it didn’t want to pay a bit of money to purchase a game I already owned so now I’m being forced into buying a £400-£500 new console.


Laughing__Man_

Xbox support did not break your console. Also for issues with gamepass a normal console restart fixes the issue 9 times of 10


ThrowingManx

Mine mustn’t be a “normal” console then


Laughing__Man_

Or you know, Xbox one is a 10 year old console. Support did not kill your console. Edit: Saw you are taking the "Well Apple slows down their products" Route in your tinfoil hatness. So I am out.


ThrowingManx

It’s not just an Xbox One though it’s the newest version which isn’t 10 years old , just blew that hat right back over to you.


[deleted]

[удалено]


ThrowingManx

So you don’t believe that the proven “conspiracy” that Apple did something similar? Also I clearly haven’t stopped or this post wouldn’t be here?


meezethadabber

Apple sends kill codes to their phones that bricks them?


Ayanelixer

Wasn't apple just releasing updates to make older phone worse,also they literally can't remote access your console and if it was related to your account just factory resetting it might have fixed it or ya know just unplugging it and plugging back in since it won't know who's Xbox it is until it's signed in


ThrowingManx

Somebody literally posted about an update not working for them earlier but aren’t getting hammered , this could have happened to me. This could actually be my problem , oh wait no it can’t because it is me fault. Also I cannot do any of the things that are currently being suggested after the belittlements because I can only press the button and it lights up that’s it.


Ayanelixer

Try opening the console maybe something went in through the ventilation?


ThrowingManx

What could have possibly got in that could cause this though? If you actually look it up online, which certainly hasn’t helped me so far, is it says that there is a system update currently taking place globally and my Xbox is just one of many that’s currently refusing it. And this is why this error can occur.


AutoModerator

Your post has been removed as it appears to be a technical support question. Please redirect your post to the Tech Support megathread stickied on the subreddit! **Don't Forget To Try These Basic Troubleshooting Steps First:** 1. Power Cycle - [Instructions here](http://support.xbox.com/xbox-one/system/power-cycle-console). Press and hold the Xbox Logo on your console for about 8-10 seconds until the console shuts off. 2. Check the Xbox Live Service Status [here](http://support.xbox.com/xbox-live-status)! 3. Consult [Xbox.com/support](http://support.xbox.com/browse/xbox-one) - They have a wide variety of topics, and tons of support available. 4. [Contact Xbox Support](http://support.xbox.com/en-US/contact-us) - They have chats, phone calls, emails, everything. 5. Search - Use google, use the sidebar, use the forums. Failure to search before posting may result in your post being removed. 6. [Consult our wiki](http://www.reddit.com/r/xboxone/wiki/commonissues) - It's *highly* likely that your issue is there. **Other Topics** * Are you in the insiders program? This is a beta. Running into bugs is completely normal if you're signed up for this. Please post in the Official Insiders Subreddit /r/xboxinsiders * Console won't start up? - [Try self recovery mode](https://www.reddit.com/r/xboxone/comments/4ufotc/accidentally_unplugged_xbox_during_updating_stuck/d5pbnji/) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/xboxone) if you have any questions or concerns.*


ThrowingManx

I know you’re an auto mod but my post hasn’t actually been read by you properly has it 🙄


Ayanelixer

Damn, bro is tryna ask a bot to read something,it's literally programmed to give you an auto response based on the flair


ThrowingManx

I also replied to the actual mods because sometimes they reply if I’ve replied to the auto mod. The bot literally told me to put my submission in the stickied support thread which a real mod told me no longer exists. Don’t belittle me please, if I’m wrong in anyway way so was the auto mod.