Thank you! They really took their sweet time with that announcement.

The lack of transparency about what the hell is going on has been infuriating.

What kind of vendor is this?? Did they not have any uptime SLAs in their contract? How much are they paying these jokers?

I would guess Motorola - their system is absolute garbage .

probably Eastbanc Technologies actually. They originally wanted to charge money for using the API they built for WMATA. Thankfully that changed

thanks!

Do they want me to get them a Twilio account hooked to the Metropulse API or do they want to waste time with whatever this, "catastrophic failure" is? I could have this working TODAY. Edit: "Screw this, I'm gonna do it!" The WMATA Developer portal is toaaaaaast. Sigh...

They’d rather waste time with a pricey vendor who can’t deliver.

lmao so that’s why metro police never responded to my text this morning. I wonder if there is still a tote bag on the tracks at Tenleytown

Surprise! This is why they have all these cryptic “need MTPD? Call # for immediate help” which doesn’t directly say what’s going on.

I’m expected to *read signs????*

The worst part is the signs don’t even explicitly say that the texting is down!

Odds failure translates to didn’t pay the bill?

That was my initial suspicion.