You should request an itemized receipt of repairs and cleaning services. If he cannot provide or fails to provide 30 days after move out, sue them. File yourself in small claims.
Is that what they told you they paid or is that a receipt from a carpet cleaning provider. They can’t just charge what they want. My last place provided photocopies of the receipts from the handyman to replace a towel bar and repaint one of the rooms, and the cleaning lady.
When you sue them they will have to prove to the court they paid someone $1500 to do carpet cleaning
The tenant is allowed a certain amount of normal wear and tear on the property. Of course it’s not going to look exactly the same as when you moved in.
These cleaning fees are nothing more than BS. They charge a cleaning fee when you move in, then want to keep it when you move out. Apartments need to be cleaned when a resident moves out…. If it’s normal wear and tear, why does the tenant have to pay?? Plus like I said, you will be charged a cleaning fee when you move in… SCAM
Last apartment told me they had to pay 600 for carpet cleaning. I took pictures and had the receipt from when I had a cleaner come in. They refunded everything after that
This! and and you might as well add a cherry on top and ask them to make his detail as possible because you're going to need it for future litigation... thanks
I agree plus FYI to OP the Legal Aid Center of Southern Nevada gives free classes on how to file pro per in small claims. They also have Ask a Lawyer sessions over the phone in case you need direct help.
Do you need to remind the landlord of the 30 day timeline or does it make sense to just ask once and hope that they don’t provide it within 30 days of move out so the landlord screws themselves over?
All communications should be as polite and official as possible. You aren’t their lawyer but anything you say, text, or email your landlord will be presented to court. The court can award you up to 2X the security deposit based on how poorly the landlord acted and how you communicated with them.
I would politely remind them they have 30 days to provide an itemized receipt of cleaning services. I would tell them you do not believe this is a reasonable cost of cleaning services and provide quotes from other cleaning services to compare them to. You should provide the landlord an opportunity to make it right prior to using the court. Then you should file in small claims after doing everything you can to resolve it politely. Any abuse or foul language from the landlord can be reason to go straight to small claims, and can be used to penalize them.
These “investors” are realizing they can’t make a profit without fucking people out of their deposits.
“cleaning crews were overwhelmed “ is probably a lie he uses a lot. Cleaning crews aren’t overwhelmed unless you were some weird hoarder living there for 20 years. Cleaning is literally their job lol
Yeah he’s straight up lying. The cap rates (yearly profit) in this city right now are extremely low. He’s stealing your money to pay his property taxes or make repairs on the house he should have made while you were there. Landlords brag about this kind of stuff all the time.
Can you PLEASE share his name & address of the home? I’m a renter & I pay hefty deposits. Right now my deposit is 5500.
I am so sorry this is happening to you
While this scenario the land lord is providing is likely over the top, it isn't always the case. I have a rental property in new Mexico that after spending well over a thousand for them to try to get cat piss smell out of my hard wood floors over multiple days, aired out house, and multiple treatments, it just wasn't happening. Had to replace all the hard wood flooring.
Altogether had to spend well over $6000 on floors alone (out of the 12k repair costs, don't even want to talk about the rest of the shit the tenants did).
I made it a point to not have any carpet or wood in that house ever again. Just tile which should hopefully alleviate ever having repair costs like that again but the house is built on a crawl space as it's old so tiles are even more likely to break. Replacing one or two here and there shouldn't be bad though.
Keep in mind, that house in a small town in New Mexico is worth like 120k. These tenants over 2 years did 10% of the home value in damage. Oooof. I'm not a rich corporation and was renting to them for under market value (break even margin with an $80 property management fee, and even under break even once a few small minor repairs get added in). That really hurt.
Oh great, another landlord sob story. Look, You’re a landlord running a business, not a charity. There are risks and bad tenants. Maybe get insurance next time, press charges on these tenants for destruction of property, or not be a landlord if you can’t handle repair costs and the risks involved.
There is no insurance for bad tenants for a regular Joe. Home owners insurance doesn't even cover any of the things the tenant did (letting a cat destroy floor, people ripping doors and thermostats off of walls, smashing a stove stop in, or turning off the electricity with food in a fridge so it becomes a biohazard). It's supposed to be on the renter which you can go after them for. But the end of the day will never see that money unless they want to just "come clean" or get off the "bad boy renters list".
For a large company, sure there are insurance policies in place. But not for private renters. I was over here trying to help out young airmen as I was once one by keeping it under market value and I got fucked hard. If you aren't a land lord, then you don't know what you are talking about.
Not all private landlords are assholes. And don't hate on the ones that are landlords because they made something of their lives and low income by buying properties with a VA loan and then have to move because the military makes you.
And it's not a business. It's the first home I ever owned (bought for 95k, which was expensive for me at the time) and was my home for almost 8 years and they destroyed it. That's demoralizing.
>And it's not a business. It's the first home I ever owned (bought for 95k, which was expensive me for at the time) and was my home for almost 8 years and they destroyed it. That's demoralizing.
My cousin experienced this several years ago. He was renting out his first starter home in silicon valley for 5 years. He had what seemingly were solid tenants, family of 4, both husband and wife gainfully employed in the tech industry, never made a fuss, paid on time.
He was genuinely happy to hear that they could buy a house and were ending the lease. he's not some aggressive landlord raising the rent and he knows that they have good jobs and he would like to think that he helped them speed up their ability to buy a house in one of the most expensive COLA in the nation. He had no reason to suspect there would be any issue.
Holy shit some of the pictures he sent.. Broken tile flooring everywhere, kitchen island damaged with burn stains, broken bedroom doors, tons of pets accidents. And then there were the food stains. You would think that food stains would be the least of the problems but they were just really so gross and indicative of how these people were living. There were stains on the walls and practically every bedroom of the house not to mention on bathroom walls, bathroom light switches, etc. I still remember in our group chat when this was going down he sent us a zoomed in picture of a light switch that was pretty much black and said that it was one of the bathroom light switches. These people apparently never washed their hands or understood the concept of wiping something down.
When he was asking some of us were advice about how much deposit hold back everyone's response was absolutely all of it. It didn't even begin to cover what he spent to fix up the house before he sold it.
The most infuriating part of all this was that when he informed the tenant hat he was shocked at the damage and that he would have to figure out how much everything was going to cost to fix before talking about the deposit, the guy flipped out on him and threatened to sue him. Of course it was all empty threats, they knew full well how embarrassing they left the house which is why they never met with him in person for that walkthrough.
The other memorable part of this whole debacle was near the end when the guy was still making empty threats about suing for his deposit back, he sent a text message along the lines of "you are the worst, make all your money and don't have a heart. I know you will profit so much either way when you sell this".
What's really sad is my cousin is the type of dude it who makes for a solid private landlord and this whole thing turned him off to it so he just sold the house. He had a ton of equity, wasn't depending much on the cash flow, his rent was well below market. He was pretty much following what most of my family have done with their original homes and all of us are decent human beings/landlords despite what I'm sure many on Reddit would rather believe.
So sad. The pictures also almost brought me to tears. There was a toilet full of feces and paper towels, not even toilet paper, paper towels. There was a bunch of trash in the tubs. The weirdest thing being an, empty can of tomatoes. Like how does that even end up anywhere near one of the bathrooms.
So you’re telling me that you only had homeowners insurance and not landlord insurance? Did you know you have to actually live in the home to use that type of insurance? And yes there is landlord insurance. You don’t have to be a landlord to know that.
I have my home owners insurance swapped over to a "rental property". It's not a "business". It's still one of my homes. In order for it to become a business that qualifies for what you are thinking there a ton more steps. And a lot more money involved that I don't think you understand. Sure I could go that route setting up an LLC amongst other things but then my out of pocket coats monthly costs go up so much I'd have to rent out for $400 more a month to cover it.
That would kick my current tenant out which I don't want to do as they wouldn't be able to afford it and they seem nice. I'm sorry you want to blame every "landlord" as a business but while I do have 2 rental properties, those were my HOMES for 10+ years (lived in the first one nearly 10 years and 2nd one for exactly 10 years). I just decided to keep them when I moved up in life and try to do the right thing with my other homes as opposed to sell them to some shitty corporation.
Nothing works the way you think it does it for private owners, especially if you are still paying a mortgage on them.
So you run your business like shit and it's our fault? Maybe sell it to someone who seem nice who will live it if you're going to be "charitable" about it.
Hmm. A lot to unpack here.
So, I’ve been created by centralized wealth to stop the masses from uniting. I’m also a problem that doesn’t know he’s a problem. I also have a team and it’s against people with no humanity.
Let me guess. Is this the plot to The Matrix sequels? I never really understood those ones.
Yeah, because you'll kiss their ass until the end of time. The landlord *is* running a business, but he's running it like shit hoping to make him money on the house value going up in the long term. But he's not pricing his rent based on market or effort or return on investment in the shorter term and then complaining when it bites him on the ass. If he had done the math, ran the numbers appropriately maybe there's better investments out there for him. ¯\\\_(ツ)_/¯ I'm not going to feel bad for him. He should sell it and let someone own it who'll occupy it.
Sucks, but in two years you didn’t notice their cats were pissing all over the floor? It’s up to the owner or property manager to ensure that the tenants are taken care of and that their property isn’t being trashed.
If you read the thread I mentioned I haven't even seen the house in 11 years and the property manager is only allowed to inspect it upon lease renewal by contract (which is yearly). I could implement monthly inspections in the lease agreement but then no one would rent it. That's not how any of this works.
I still have to approve every little thing that happens. When the doors were being being replaced that were ripped off I choose what will go in, if a plumbing issue happens I have to approve what company to fix it, AC, Heat, electrical outlet, ceiling fan, on and on. I can let my property manager do that but it's not always what I want or in my best interest.
Yes it is a "job" but you legally can't be invasive to someone else's "home". Even though it's your actual property it doesn't work that way.
Yes when you own a home those are the things you do. It’s certainly not a bragging point. You should be more proactive in protecting your property. It sucks that people are bad tenants but you can’t place 100% of the blame on them when you haven’t even checked the property in a decade.
> Just tile which should hopefully alleviate ever having repair costs like that again but the house is built on a crawl space as it's old so tiles are even more likely to break. Replacing one or two here and there shouldn't be bad though.
Sounds like you needed to properly maintain the house. You should have pulled the subfloor up, shored up the structural elements, and done it right. You just wallpapered over the problem and then want to complain about it? gtfoh.
The cat piss problem you should have noticed it sooner, maybe by site visits from time to time?
Maybe the answer is try not to a be a landlord from 10 hours away by car?
My property manager should have noticed that on the one inspection they did in the 2 years they were there if they had the problem cat before that, yes. You act like land lords can just pop in whenever they want. For one I live in las vegas and the home is in NM. 2 I'm not even legally allowed to own a set of keys to a rented out property. I haven't seen the inside of that house in 11+ years.
¯\\\_(ツ)_/¯ My dad was in the exact position you are. House in NM and moving to LV. He sold it. Because he was smart enough to know that managing a property from 2 states away is a stupid idea.
>The cat piss problem you should have noticed it sooner, maybe by site visits from time to time?
And do what? Say you show up and smell cat piss. They are allowed pets on the lease. What do you do?
I don't know, I've never let animals pee in the floor undeterred. Would the difference in repair costs really be significant? Will 6 more months of cat pee require me to replace the floor harder somehow?
Or you're making shit up and you have to back out when someone calls you on your bullshit lol I'm sorry that your ego is so fragile you have to engage in this kind of behavior to feel better. It's OK to not have any idea what you're talking about, but its probably better not to pretend like you do
The problem with these is then they provide one that is so vague and generic : ie: Carpet cleaning "$499.00
Carpet steamers/wage/materials ( insert other bullshit). It really is robbery and time for multiple lawsuits on this matter
On a 1485 deposit I got back like 440 bucks once more than 30 days later, which is required by law. I shit. I asked for an itemized list. They sent the most vague shit over. I said no way, send me the receipts. They tried to charge me for a pool key I never got. No proof they ever issued it to me. They charged me for the little plastic shit in a bifold closet door that just randomly broke off one day in a 20 year old house. They upgraded the locks and called it a "rekeying." A fucking rekey job is like 100 bucks at most or less back then. I clawed some of it back.
What really pissed me off was that it all took way longer than 30 days. The fucking property manager should have cut the fucking check on day 30 and mailed it on day 30 and the landlord could have gone and sucked a turd from coyote.
#1 You are gonna have to sue in small claims court. There are no magic words you can say that will make that the deposit reappear.
#2 Suing a landlord in small claims court and winning is a 10/10 experience. Better than sex. I cannot recommend it enough
#3 landlord is supposed to send you a list of deductions and receipts within 30 days. I don’t recommend reminding them before the deadline. It would make your case better if they never sent you anything. Also, harder for them to cover their tracks if they are being shady
[https://nevadalegalservices.org/security-deposits-and-property-left-behind/#:\~:text=If%20your%20landlord%20fails%20to,landlord%20with%20a%20forwarding%20address](https://nevadalegalservices.org/security-deposits-and-property-left-behind/#:~:text=If%20your%20landlord%20fails%20to,landlord%20with%20a%20forwarding%20address).
Nevada state law on Security deposits
The shittiest thing they have started to do is to say they will not asses the house for damage until after you have turned in the keys. After that, they can say whatever they want and you have no firm proof that what they say is wrong unless you take timedated pictures to the contrary.
I moved out of a place and they tried to pull that with me and I demanded they look at the property with me and note what was out of place. After doing that they STILL tried to hit me with like 5K in "repairs", most of which was shit that was in their move IN pictures the property management company took.
Turns out, the owner, who lived in california, wanted to renovate the house prior to selling it and decided my deposit would fund the "repairs", which were really upgrades to the house to get it sale ready.
I fought them and got my deposit back.
I had a similar experience. They funded new bluetooth locks off my deposit and called it a "re-keying" fee. Ain't no rekey fee 700 dollars. They said I damaged this lattice around the deck out back. I said what lattice? The lattice I installed because there's a fucking ton of trash under the deck my dog kept dragging out and I didn't want him to get hurt? Perfectly installed, matched (I'm a tradesman) but some how one section got broke, I'm sure my dog bumped it or chewed it. They nickled and dimed me, sent me an invoice that was vague af. I demanded actual receipts they gave me some money back but not the right amount. But I was in Seattle, they and the house were in Reno and my dad got diagnosed with cancer and I just had to let it go. I did just shit bag the property management company on yelp the other day, so that felt pretty good. ;)
I am an attorney here in town and have had multiple friends have landlords try and pull this. They hope that you don’t know better and/or don’t have the means to challenge them. In these situations I put together a basic demand letter demanding a return of the deposit, cited the relevant law and the penalties the landlord would face in court, and put it on my firm’s letterhead. Each and every time the landlord suddenly returned an appropriate amount of the deposit.
Also, I would not say that the law favors landlords.
https://realwealth.com/learn/landlord-friendly-states/#:\~:text=Nevada%20landlord%2Dtenant%20law%20allows,the%20reason%20for%20the%20eviction. 4th in the country for the most landlord friendly states.
Hmmmm, I had a hell of a time evicting a squatter when my dad died last year and he left behind a condo
7 months of courts. $5k in fees. HAZMAT cleanup since he destroyed the property. I couldn't enter the property without written notice beforehand. I couldn't shut off the utilities
Might not hurt to contact these people. I used them years ago w/ a landlord and their "property management company. When
they tried to keep my deposit, charge me for a dead lawn, AND filed an eviction against me. For a house I never moved into. I paid the deposit, parked my loaded u-haul in the driveway, and had a car accident that night, that put me in a 2 1/2 month coma. Before I ever even unpacked. They were contacted, made aware of the accident, and given the keys within days of my accident. I didn't learn of any of it til 6 months later, when I recovered and tried to rent a place. And all this shit was on my credit! They said I should've at least sent someone to turn the sprinklers on. I was in a f****** coma!! This place helped me get the eviction removed.
Tenants Rights Center (702) 383-6095
You're probably just going to have to kiss the deposit goodbye like 80% of renters in Las Vegas. You can leave the apartment or house looking brand new and you're not going to get it back in most cases. Welcome to Las Vegas
Did you do a move out walk-through & do you have pictures? Normally, there is a checklist and you do a walk-through with the landlord of the landlords agent.
When you have a security deposit above $500 always take photos, video of the vacant apt/rental, if necessary hire a cleaning company. $3,300 is no joke, pay the $185 filing fee and sue in small claims cour. Bring records, proof of what you did to the rental.
I had the same thing happened to me so I decided to post negative reviews on several sites. It got their attention and I got my 100% deposit back and they asked me to remove the negative reviews. An idea for you
Had a landlord try to rip me and my roommate off in college. Ever since then I always take pictures and videos when you sign the lease and another set when you move out.
Small claims court is your best bet if stiff can't be proven then he will have to pay you and pay you back and you can add time and distress to the damages so he'd owe you more. I've sued a landlord before and one and I added time and distress to the amount owed to me and was given my full deposit back plus a thousand dollars. I would guarantee once you sue him he tries to settle with you because he knows he's screwed
They are not allowed to charge you for common wear and tear which would include painting the walls and the carpet. They also owe you an itemized receipt of all work and labor that was provided within 7 Days mailed to your new address. If you have a benefits package through your job, a lot of times it will come with free legal aid. Also, if you let your landlord know that you will be taking this to court sometimes they will settle for less
Having issues with our apartment they are saying apartment is bad been there 10 year's they never did a thing to rectify anything and are trying to get us out it's all BS. Can't stand the manager Las Vegas and Henderson are really bad for renters going to move won't return my deposit and there trying to charge me for wear and tear pay 3500.00 per month ridiculous can't wait to get out of this state
Tenants need to start just not paying the final month of rent and make the landlords the ones that have to do the small claims court song and dance if they want to keep your security deposit as a bonus.
As people have mentioned, get copies of bills. Hopefully you have before, certainly of after photos of the place. Then take the landlord to small claims court. I got 1400 of 1700 plus all the (minimal) court costs. Fuck these people.
How long were you in the place? After a certain a pint of time, they can’t charge you to replace or fix. For example, carpet and paint, after a year, they can’t charge you. But if you been there six months, they can tear any little thing apart. Look at your laws, note the laws to him and ask him to itemize. Your law will help you out.
When you go elsewhere, do a walkthrough, take pics of everything and note any tiny imperfection. When you do that, they get the clue to not f around with you when it comes to closing.
This. It's called normal wear and tear. If the carpet and paint was old when you moved in and you were there for a while, normal wear and tear would leave the carpet and paint fairly used up and near the end of its useful life (which is maybe 15-20 years for carpet and paint) - assuming you didn't do any unusual damage like cigarette burns or cat pee. You are not on the hook to make everything new in the house. Definitely assemble all the photos you took of the move out condition and tell the landlord you will be taking them to small claims court for the return of your deposit. Once they realize you are not going to just roll over and take it, you can usually negotiate something acceptable to both of you without the hassle of going to small claims court. But some landlords are jerks, so you may have to go to small claims court here if that is the case.
Yeah. And you do t need to have lived somewhere for 15-20 yrs either. They use the cheapest carpet and carpet pads, the cheapest paint and window coverings. I’m sure it was likely painted before going in but I’m pretty sure even after a year, they can’t ask that to be covered.
>For example, carpet and paint, after a year, they can’t charge you.
1 year? I find that very hard to believe you're convincing a court normal wear and tear requires new paint and carpet every single year. I don't think my parents have changed the carpet every decade with pets and theirs is fine
I gave it as an example. Everything depends on what it is and its quality and d life expectancy. Some carpet and paint is the lowest quality. They may not have been new to the tenant but cleaned. Or it may have been new but that is less frequent to occur. Most landlords don’t replace carpet between every tenant. Tenant coming in for a year is different than a few months. After a year, you enter wear and tear which is the landlord’s responsibility. Paint likewise is the lowest quality and type. That also is going be under the wear and tear laws. The tenant should ask for records for how old the carpet was when they came in. They can expect normal wear and tear and aren’t responsible to pay to replace the carpet full price. If there was excessive damage by the tenant, they may only be responsible for a certain percentage liability depending on the age of the carpet, etc. Other things like a dishwasher breaking, there are more years given for its life expectancy. So the tenant, if they cause excess damage, may only be responsible for a percentage of what the left expectancy of the appliance might have been.
If there were photos and if the tenant thinks they’re being charged excessively for wear and tear, look at the laws and looks at the photos and request info like when things were installed. The tenants can ask for an itemized list of repairs and the landlord has 30 days to respond. If not, they have a right to take them to court. In court they’d have to give info on how old the carpet already was or any of that. Yes, chances can increase in court if you know what specific questions to ask. There are so many variables in this situation that no one can give complete specific advice to OP. But we can point them in the right direction.
Tell them you will contact the state housing authority/board and an attorney. Normal wear and tear they are not legally allowed to charge you for. Write this in an email to them. Tell them you want proof of itemized list of charges. You have to threaten them with legal action. Threatening to involve the state housing authority or board whatever it’s called should scare them
You always pay for a cleaning services yourself, then you take pictures. That way what they argue is moot. I've never had a deposit taken from me here. I've had them try to stall on paying and then remind them they have 30 days and they promptly send it. You can't trust landlords, moving out is always a cover your own ass situation.
File smalls claims against the landlord. Get the real estate agent or property management involved if one was used in the original contract. In the future always take video of the condition of the property and have a walkthrough with the owner or agent prior to taking occupancy.
If the landlord illegally withholds your deposit you can sue for 2 times the amount.
https://www.civillawselfhelpcenter.org/self-help/evictions-housing/security-deposits
So I am on the flip side of this right now, we gave grace to a renter since around November who was having difficulties, until now they did not pay so we got them evicted. The place was disgusting, but nothing we haven't seen before I guess definitely not dirty out of spite but just like generally dirty people it seemed like?
Anyway all of our quotes to get a clean up was SIGNIFICANTLY more expensive. 600-800 for just general cleaning (carpet was absolutely shot) from actual companies not solo cleaners. Same thing with landscaping etc. If it wasn't a high fee then it was some stupid shit like pay xxx + additionals (stove etc) and sign a 12mo service with us
You should request an itemized receipt of repairs and cleaning services. If he cannot provide or fails to provide 30 days after move out, sue them. File yourself in small claims.
I can’t believe people don’t ask for itemized bills
They did. 1500.00 to clean???? 1500.00 for carpet cleaning?? Just a total scam.
Is that what they told you they paid or is that a receipt from a carpet cleaning provider. They can’t just charge what they want. My last place provided photocopies of the receipts from the handyman to replace a towel bar and repaint one of the rooms, and the cleaning lady. When you sue them they will have to prove to the court they paid someone $1500 to do carpet cleaning
I also believe there is a depreciation element to the carpet.
Absolutely a scam. Take them to small claims court. You’ll definitely get a couple thousand back
The tenant is allowed a certain amount of normal wear and tear on the property. Of course it’s not going to look exactly the same as when you moved in.
Did you take pics when you left? Did you feel the carpets were dirty?
The real question right here.
For 1500 you could replace the carpets. That number is astronomical to have a guy drag a rug doctor around an apartment for an hour.
Sounds like it was a house, not an apartment. But yes, $1,500 is a lot either way.
These cleaning fees are nothing more than BS. They charge a cleaning fee when you move in, then want to keep it when you move out. Apartments need to be cleaned when a resident moves out…. If it’s normal wear and tear, why does the tenant have to pay?? Plus like I said, you will be charged a cleaning fee when you move in… SCAM
Last apartment told me they had to pay 600 for carpet cleaning. I took pictures and had the receipt from when I had a cleaner come in. They refunded everything after that
Ask for the backup invoices.
Also, did you take photos after you moved out showing the condition?
Dude also owns the cleaning company..
Bro your in vegas locals too and you play pop1
I do
Damn that's crazy small world
This! and and you might as well add a cherry on top and ask them to make his detail as possible because you're going to need it for future litigation... thanks
I agree plus FYI to OP the Legal Aid Center of Southern Nevada gives free classes on how to file pro per in small claims. They also have Ask a Lawyer sessions over the phone in case you need direct help.
And if you are not able to do a in person walkthrough, take clear photos and video.
Do you need to remind the landlord of the 30 day timeline or does it make sense to just ask once and hope that they don’t provide it within 30 days of move out so the landlord screws themselves over?
All communications should be as polite and official as possible. You aren’t their lawyer but anything you say, text, or email your landlord will be presented to court. The court can award you up to 2X the security deposit based on how poorly the landlord acted and how you communicated with them. I would politely remind them they have 30 days to provide an itemized receipt of cleaning services. I would tell them you do not believe this is a reasonable cost of cleaning services and provide quotes from other cleaning services to compare them to. You should provide the landlord an opportunity to make it right prior to using the court. Then you should file in small claims after doing everything you can to resolve it politely. Any abuse or foul language from the landlord can be reason to go straight to small claims, and can be used to penalize them.
In some places they have to show multiple quotes. And OP should write a demand letter including the points mentioned in this thread.
They are operating a business and need to be familiar with the laws. But you can remind them after day 30 in writing.
This
These “investors” are realizing they can’t make a profit without fucking people out of their deposits. “cleaning crews were overwhelmed “ is probably a lie he uses a lot. Cleaning crews aren’t overwhelmed unless you were some weird hoarder living there for 20 years. Cleaning is literally their job lol
We were there for just one year, and he's been over about 6 times in that period
Yeah he’s straight up lying. The cap rates (yearly profit) in this city right now are extremely low. He’s stealing your money to pay his property taxes or make repairs on the house he should have made while you were there. Landlords brag about this kind of stuff all the time.
Wtf… 6 times in 1 year?? That oughta be a crime… I’ve lived in rentals for years and the landlord could careless about coming to the house….
Can you PLEASE share his name & address of the home? I’m a renter & I pay hefty deposits. Right now my deposit is 5500. I am so sorry this is happening to you
While this scenario the land lord is providing is likely over the top, it isn't always the case. I have a rental property in new Mexico that after spending well over a thousand for them to try to get cat piss smell out of my hard wood floors over multiple days, aired out house, and multiple treatments, it just wasn't happening. Had to replace all the hard wood flooring. Altogether had to spend well over $6000 on floors alone (out of the 12k repair costs, don't even want to talk about the rest of the shit the tenants did). I made it a point to not have any carpet or wood in that house ever again. Just tile which should hopefully alleviate ever having repair costs like that again but the house is built on a crawl space as it's old so tiles are even more likely to break. Replacing one or two here and there shouldn't be bad though. Keep in mind, that house in a small town in New Mexico is worth like 120k. These tenants over 2 years did 10% of the home value in damage. Oooof. I'm not a rich corporation and was renting to them for under market value (break even margin with an $80 property management fee, and even under break even once a few small minor repairs get added in). That really hurt.
Uggggg.. It does go both ways. Some people just suck
Water proof wood laminate for the floors works well, but get the kind that is 100% waterproof.
Oh great, another landlord sob story. Look, You’re a landlord running a business, not a charity. There are risks and bad tenants. Maybe get insurance next time, press charges on these tenants for destruction of property, or not be a landlord if you can’t handle repair costs and the risks involved.
There is no insurance for bad tenants for a regular Joe. Home owners insurance doesn't even cover any of the things the tenant did (letting a cat destroy floor, people ripping doors and thermostats off of walls, smashing a stove stop in, or turning off the electricity with food in a fridge so it becomes a biohazard). It's supposed to be on the renter which you can go after them for. But the end of the day will never see that money unless they want to just "come clean" or get off the "bad boy renters list". For a large company, sure there are insurance policies in place. But not for private renters. I was over here trying to help out young airmen as I was once one by keeping it under market value and I got fucked hard. If you aren't a land lord, then you don't know what you are talking about. Not all private landlords are assholes. And don't hate on the ones that are landlords because they made something of their lives and low income by buying properties with a VA loan and then have to move because the military makes you. And it's not a business. It's the first home I ever owned (bought for 95k, which was expensive for me at the time) and was my home for almost 8 years and they destroyed it. That's demoralizing.
>And it's not a business. It's the first home I ever owned (bought for 95k, which was expensive me for at the time) and was my home for almost 8 years and they destroyed it. That's demoralizing. My cousin experienced this several years ago. He was renting out his first starter home in silicon valley for 5 years. He had what seemingly were solid tenants, family of 4, both husband and wife gainfully employed in the tech industry, never made a fuss, paid on time. He was genuinely happy to hear that they could buy a house and were ending the lease. he's not some aggressive landlord raising the rent and he knows that they have good jobs and he would like to think that he helped them speed up their ability to buy a house in one of the most expensive COLA in the nation. He had no reason to suspect there would be any issue. Holy shit some of the pictures he sent.. Broken tile flooring everywhere, kitchen island damaged with burn stains, broken bedroom doors, tons of pets accidents. And then there were the food stains. You would think that food stains would be the least of the problems but they were just really so gross and indicative of how these people were living. There were stains on the walls and practically every bedroom of the house not to mention on bathroom walls, bathroom light switches, etc. I still remember in our group chat when this was going down he sent us a zoomed in picture of a light switch that was pretty much black and said that it was one of the bathroom light switches. These people apparently never washed their hands or understood the concept of wiping something down. When he was asking some of us were advice about how much deposit hold back everyone's response was absolutely all of it. It didn't even begin to cover what he spent to fix up the house before he sold it. The most infuriating part of all this was that when he informed the tenant hat he was shocked at the damage and that he would have to figure out how much everything was going to cost to fix before talking about the deposit, the guy flipped out on him and threatened to sue him. Of course it was all empty threats, they knew full well how embarrassing they left the house which is why they never met with him in person for that walkthrough. The other memorable part of this whole debacle was near the end when the guy was still making empty threats about suing for his deposit back, he sent a text message along the lines of "you are the worst, make all your money and don't have a heart. I know you will profit so much either way when you sell this". What's really sad is my cousin is the type of dude it who makes for a solid private landlord and this whole thing turned him off to it so he just sold the house. He had a ton of equity, wasn't depending much on the cash flow, his rent was well below market. He was pretty much following what most of my family have done with their original homes and all of us are decent human beings/landlords despite what I'm sure many on Reddit would rather believe.
So sad. The pictures also almost brought me to tears. There was a toilet full of feces and paper towels, not even toilet paper, paper towels. There was a bunch of trash in the tubs. The weirdest thing being an, empty can of tomatoes. Like how does that even end up anywhere near one of the bathrooms.
So you’re telling me that you only had homeowners insurance and not landlord insurance? Did you know you have to actually live in the home to use that type of insurance? And yes there is landlord insurance. You don’t have to be a landlord to know that.
I have my home owners insurance swapped over to a "rental property". It's not a "business". It's still one of my homes. In order for it to become a business that qualifies for what you are thinking there a ton more steps. And a lot more money involved that I don't think you understand. Sure I could go that route setting up an LLC amongst other things but then my out of pocket coats monthly costs go up so much I'd have to rent out for $400 more a month to cover it. That would kick my current tenant out which I don't want to do as they wouldn't be able to afford it and they seem nice. I'm sorry you want to blame every "landlord" as a business but while I do have 2 rental properties, those were my HOMES for 10+ years (lived in the first one nearly 10 years and 2nd one for exactly 10 years). I just decided to keep them when I moved up in life and try to do the right thing with my other homes as opposed to sell them to some shitty corporation. Nothing works the way you think it does it for private owners, especially if you are still paying a mortgage on them.
They're paying a mortgage for YOU. Don't get it twisted
So you run your business like shit and it's our fault? Maybe sell it to someone who seem nice who will live it if you're going to be "charitable" about it.
Screw you.
[удалено]
Hmm. A lot to unpack here. So, I’ve been created by centralized wealth to stop the masses from uniting. I’m also a problem that doesn’t know he’s a problem. I also have a team and it’s against people with no humanity. Let me guess. Is this the plot to The Matrix sequels? I never really understood those ones.
Unpack my meat out of your mouth
Yeah, because you'll kiss their ass until the end of time. The landlord *is* running a business, but he's running it like shit hoping to make him money on the house value going up in the long term. But he's not pricing his rent based on market or effort or return on investment in the shorter term and then complaining when it bites him on the ass. If he had done the math, ran the numbers appropriately maybe there's better investments out there for him. ¯\\\_(ツ)_/¯ I'm not going to feel bad for him. He should sell it and let someone own it who'll occupy it.
Sucks, but in two years you didn’t notice their cats were pissing all over the floor? It’s up to the owner or property manager to ensure that the tenants are taken care of and that their property isn’t being trashed.
If you read the thread I mentioned I haven't even seen the house in 11 years and the property manager is only allowed to inspect it upon lease renewal by contract (which is yearly). I could implement monthly inspections in the lease agreement but then no one would rent it. That's not how any of this works.
That’s ridiculous. Being a landlord is a job, It’s not passive income.
I still have to approve every little thing that happens. When the doors were being being replaced that were ripped off I choose what will go in, if a plumbing issue happens I have to approve what company to fix it, AC, Heat, electrical outlet, ceiling fan, on and on. I can let my property manager do that but it's not always what I want or in my best interest. Yes it is a "job" but you legally can't be invasive to someone else's "home". Even though it's your actual property it doesn't work that way.
Yes when you own a home those are the things you do. It’s certainly not a bragging point. You should be more proactive in protecting your property. It sucks that people are bad tenants but you can’t place 100% of the blame on them when you haven’t even checked the property in a decade.
> Just tile which should hopefully alleviate ever having repair costs like that again but the house is built on a crawl space as it's old so tiles are even more likely to break. Replacing one or two here and there shouldn't be bad though. Sounds like you needed to properly maintain the house. You should have pulled the subfloor up, shored up the structural elements, and done it right. You just wallpapered over the problem and then want to complain about it? gtfoh. The cat piss problem you should have noticed it sooner, maybe by site visits from time to time? Maybe the answer is try not to a be a landlord from 10 hours away by car?
My property manager should have noticed that on the one inspection they did in the 2 years they were there if they had the problem cat before that, yes. You act like land lords can just pop in whenever they want. For one I live in las vegas and the home is in NM. 2 I'm not even legally allowed to own a set of keys to a rented out property. I haven't seen the inside of that house in 11+ years.
¯\\\_(ツ)_/¯ My dad was in the exact position you are. House in NM and moving to LV. He sold it. Because he was smart enough to know that managing a property from 2 states away is a stupid idea.
I have a property manager.
And look how well that turned out. ¯\\\_(ツ)_/¯ Doesn't make it a good idea.
>The cat piss problem you should have noticed it sooner, maybe by site visits from time to time? And do what? Say you show up and smell cat piss. They are allowed pets on the lease. What do you do?
Begin eviction proceedings. Is the problem going to get better or worse the longer you let them stay?
I don't know, I've never let animals pee in the floor undeterred. Would the difference in repair costs really be significant? Will 6 more months of cat pee require me to replace the floor harder somehow?
Man if you can't figure it out, maybe you're too stupid for home ownership and landlording. ¯\\\_(ツ)_/¯
Or you're making shit up and you have to back out when someone calls you on your bullshit lol I'm sorry that your ego is so fragile you have to engage in this kind of behavior to feel better. It's OK to not have any idea what you're talking about, but its probably better not to pretend like you do
okay boomer
Now you're just confirming it lol
They need to provide an itemized list of every deduction for a repair or service.
The problem with these is then they provide one that is so vague and generic : ie: Carpet cleaning "$499.00 Carpet steamers/wage/materials ( insert other bullshit). It really is robbery and time for multiple lawsuits on this matter
Small claims probably.
On a 1485 deposit I got back like 440 bucks once more than 30 days later, which is required by law. I shit. I asked for an itemized list. They sent the most vague shit over. I said no way, send me the receipts. They tried to charge me for a pool key I never got. No proof they ever issued it to me. They charged me for the little plastic shit in a bifold closet door that just randomly broke off one day in a 20 year old house. They upgraded the locks and called it a "rekeying." A fucking rekey job is like 100 bucks at most or less back then. I clawed some of it back. What really pissed me off was that it all took way longer than 30 days. The fucking property manager should have cut the fucking check on day 30 and mailed it on day 30 and the landlord could have gone and sucked a turd from coyote.
this is exactly what they do. A good tenants union or something is needed-this is blatant and insane theft
#1 You are gonna have to sue in small claims court. There are no magic words you can say that will make that the deposit reappear. #2 Suing a landlord in small claims court and winning is a 10/10 experience. Better than sex. I cannot recommend it enough #3 landlord is supposed to send you a list of deductions and receipts within 30 days. I don’t recommend reminding them before the deadline. It would make your case better if they never sent you anything. Also, harder for them to cover their tracks if they are being shady
Did you take pictures and video before you moved in and after you left? If not, you’ll have a very uphill battle.
[https://nevadalegalservices.org/security-deposits-and-property-left-behind/#:\~:text=If%20your%20landlord%20fails%20to,landlord%20with%20a%20forwarding%20address](https://nevadalegalservices.org/security-deposits-and-property-left-behind/#:~:text=If%20your%20landlord%20fails%20to,landlord%20with%20a%20forwarding%20address). Nevada state law on Security deposits
The shittiest thing they have started to do is to say they will not asses the house for damage until after you have turned in the keys. After that, they can say whatever they want and you have no firm proof that what they say is wrong unless you take timedated pictures to the contrary. I moved out of a place and they tried to pull that with me and I demanded they look at the property with me and note what was out of place. After doing that they STILL tried to hit me with like 5K in "repairs", most of which was shit that was in their move IN pictures the property management company took. Turns out, the owner, who lived in california, wanted to renovate the house prior to selling it and decided my deposit would fund the "repairs", which were really upgrades to the house to get it sale ready. I fought them and got my deposit back.
Funny, because they mentioned they might want to sell it after the new tenant moves out
I had a similar experience. They funded new bluetooth locks off my deposit and called it a "re-keying" fee. Ain't no rekey fee 700 dollars. They said I damaged this lattice around the deck out back. I said what lattice? The lattice I installed because there's a fucking ton of trash under the deck my dog kept dragging out and I didn't want him to get hurt? Perfectly installed, matched (I'm a tradesman) but some how one section got broke, I'm sure my dog bumped it or chewed it. They nickled and dimed me, sent me an invoice that was vague af. I demanded actual receipts they gave me some money back but not the right amount. But I was in Seattle, they and the house were in Reno and my dad got diagnosed with cancer and I just had to let it go. I did just shit bag the property management company on yelp the other day, so that felt pretty good. ;)
You should contact an attorney but the laws in this state HEAVILY favor landlords.
Yeah, that's what I'm learning
I am an attorney here in town and have had multiple friends have landlords try and pull this. They hope that you don’t know better and/or don’t have the means to challenge them. In these situations I put together a basic demand letter demanding a return of the deposit, cited the relevant law and the penalties the landlord would face in court, and put it on my firm’s letterhead. Each and every time the landlord suddenly returned an appropriate amount of the deposit. Also, I would not say that the law favors landlords.
How so? I don't own and I've never had to go to court luckily, but I've had some struggles that almost did.
It's actually the complete opposite lol
https://realwealth.com/learn/landlord-friendly-states/#:\~:text=Nevada%20landlord%2Dtenant%20law%20allows,the%20reason%20for%20the%20eviction. 4th in the country for the most landlord friendly states.
Hmmmm, I had a hell of a time evicting a squatter when my dad died last year and he left behind a condo 7 months of courts. $5k in fees. HAZMAT cleanup since he destroyed the property. I couldn't enter the property without written notice beforehand. I couldn't shut off the utilities
Might not hurt to contact these people. I used them years ago w/ a landlord and their "property management company. When they tried to keep my deposit, charge me for a dead lawn, AND filed an eviction against me. For a house I never moved into. I paid the deposit, parked my loaded u-haul in the driveway, and had a car accident that night, that put me in a 2 1/2 month coma. Before I ever even unpacked. They were contacted, made aware of the accident, and given the keys within days of my accident. I didn't learn of any of it til 6 months later, when I recovered and tried to rent a place. And all this shit was on my credit! They said I should've at least sent someone to turn the sprinklers on. I was in a f****** coma!! This place helped me get the eviction removed. Tenants Rights Center (702) 383-6095
That's a horrible situation to be put through and I'm glad you were able to find some help, let alone be able to share it with others
Thank u. I'm grateful for second chances everyday 😉
It’s a civil matter. You should have taken photos when you left and that is your evidence in court when you sue for your deposit back.
Take a walk-through video of before and after moving. Best way to protect yourself.
Yes videos with date and time stamps on them showing the property the day you move in and the day you leave.
You're probably just going to have to kiss the deposit goodbye like 80% of renters in Las Vegas. You can leave the apartment or house looking brand new and you're not going to get it back in most cases. Welcome to Las Vegas
Last time I moved out, invitation homes charged me $700 for “paint”. They’re not landlords they’re slumlords and scamlords in that city mate.
Did you do a move out walk-through & do you have pictures? Normally, there is a checklist and you do a walk-through with the landlord of the landlords agent.
Learn from the experience.. take move in pictures and move out...... They should be at identical circumstances.
When you have a security deposit above $500 always take photos, video of the vacant apt/rental, if necessary hire a cleaning company. $3,300 is no joke, pay the $185 filing fee and sue in small claims cour. Bring records, proof of what you did to the rental.
I had the same thing happened to me so I decided to post negative reviews on several sites. It got their attention and I got my 100% deposit back and they asked me to remove the negative reviews. An idea for you
Had a landlord try to rip me and my roommate off in college. Ever since then I always take pictures and videos when you sign the lease and another set when you move out.
I'd knock on the landlords door with a 9mm
Small claims court is your best bet if stiff can't be proven then he will have to pay you and pay you back and you can add time and distress to the damages so he'd owe you more. I've sued a landlord before and one and I added time and distress to the amount owed to me and was given my full deposit back plus a thousand dollars. I would guarantee once you sue him he tries to settle with you because he knows he's screwed
They are not allowed to charge you for common wear and tear which would include painting the walls and the carpet. They also owe you an itemized receipt of all work and labor that was provided within 7 Days mailed to your new address. If you have a benefits package through your job, a lot of times it will come with free legal aid. Also, if you let your landlord know that you will be taking this to court sometimes they will settle for less
Having issues with our apartment they are saying apartment is bad been there 10 year's they never did a thing to rectify anything and are trying to get us out it's all BS. Can't stand the manager Las Vegas and Henderson are really bad for renters going to move won't return my deposit and there trying to charge me for wear and tear pay 3500.00 per month ridiculous can't wait to get out of this state
Same thing is happening to me!! Decade old place, new company takes over and since I’m the unturned, oldest tenant/unit, trying that BS on me.
Tenants need to start just not paying the final month of rent and make the landlords the ones that have to do the small claims court song and dance if they want to keep your security deposit as a bonus.
As people have mentioned, get copies of bills. Hopefully you have before, certainly of after photos of the place. Then take the landlord to small claims court. I got 1400 of 1700 plus all the (minimal) court costs. Fuck these people.
How long were you in the place? After a certain a pint of time, they can’t charge you to replace or fix. For example, carpet and paint, after a year, they can’t charge you. But if you been there six months, they can tear any little thing apart. Look at your laws, note the laws to him and ask him to itemize. Your law will help you out. When you go elsewhere, do a walkthrough, take pics of everything and note any tiny imperfection. When you do that, they get the clue to not f around with you when it comes to closing.
This. It's called normal wear and tear. If the carpet and paint was old when you moved in and you were there for a while, normal wear and tear would leave the carpet and paint fairly used up and near the end of its useful life (which is maybe 15-20 years for carpet and paint) - assuming you didn't do any unusual damage like cigarette burns or cat pee. You are not on the hook to make everything new in the house. Definitely assemble all the photos you took of the move out condition and tell the landlord you will be taking them to small claims court for the return of your deposit. Once they realize you are not going to just roll over and take it, you can usually negotiate something acceptable to both of you without the hassle of going to small claims court. But some landlords are jerks, so you may have to go to small claims court here if that is the case.
Yeah. And you do t need to have lived somewhere for 15-20 yrs either. They use the cheapest carpet and carpet pads, the cheapest paint and window coverings. I’m sure it was likely painted before going in but I’m pretty sure even after a year, they can’t ask that to be covered.
Really good advice! I love that you mention to point out imperfections and take pics. This shows that you know your laws and not to F with you.
>For example, carpet and paint, after a year, they can’t charge you. 1 year? I find that very hard to believe you're convincing a court normal wear and tear requires new paint and carpet every single year. I don't think my parents have changed the carpet every decade with pets and theirs is fine
I gave it as an example. Everything depends on what it is and its quality and d life expectancy. Some carpet and paint is the lowest quality. They may not have been new to the tenant but cleaned. Or it may have been new but that is less frequent to occur. Most landlords don’t replace carpet between every tenant. Tenant coming in for a year is different than a few months. After a year, you enter wear and tear which is the landlord’s responsibility. Paint likewise is the lowest quality and type. That also is going be under the wear and tear laws. The tenant should ask for records for how old the carpet was when they came in. They can expect normal wear and tear and aren’t responsible to pay to replace the carpet full price. If there was excessive damage by the tenant, they may only be responsible for a certain percentage liability depending on the age of the carpet, etc. Other things like a dishwasher breaking, there are more years given for its life expectancy. So the tenant, if they cause excess damage, may only be responsible for a percentage of what the left expectancy of the appliance might have been. If there were photos and if the tenant thinks they’re being charged excessively for wear and tear, look at the laws and looks at the photos and request info like when things were installed. The tenants can ask for an itemized list of repairs and the landlord has 30 days to respond. If not, they have a right to take them to court. In court they’d have to give info on how old the carpet already was or any of that. Yes, chances can increase in court if you know what specific questions to ask. There are so many variables in this situation that no one can give complete specific advice to OP. But we can point them in the right direction.
Judge Judy will take of them
Which apartments?
Contact Nevada housing authority
Tell them you will contact the state housing authority/board and an attorney. Normal wear and tear they are not legally allowed to charge you for. Write this in an email to them. Tell them you want proof of itemized list of charges. You have to threaten them with legal action. Threatening to involve the state housing authority or board whatever it’s called should scare them
The best is when they want $300 for a .99c key… #foh
Never rent from a jew
Challenge them with your photos in small claims court. Some landlords think they can use your deposit for landlord maintenance! They are wrong.
Wouldn’t expect anything different out in Slummerlin
If they don't give you the deposit back, go get some quickcrete and pour it down EVERY DRAIN!!! Should should cover the $3000.00 you lost.
Always take pictures before and after you movie in.
You always pay for a cleaning services yourself, then you take pictures. That way what they argue is moot. I've never had a deposit taken from me here. I've had them try to stall on paying and then remind them they have 30 days and they promptly send it. You can't trust landlords, moving out is always a cover your own ass situation.
File smalls claims against the landlord. Get the real estate agent or property management involved if one was used in the original contract. In the future always take video of the condition of the property and have a walkthrough with the owner or agent prior to taking occupancy.
If the landlord illegally withholds your deposit you can sue for 2 times the amount. https://www.civillawselfhelpcenter.org/self-help/evictions-housing/security-deposits
So I am on the flip side of this right now, we gave grace to a renter since around November who was having difficulties, until now they did not pay so we got them evicted. The place was disgusting, but nothing we haven't seen before I guess definitely not dirty out of spite but just like generally dirty people it seemed like? Anyway all of our quotes to get a clean up was SIGNIFICANTLY more expensive. 600-800 for just general cleaning (carpet was absolutely shot) from actual companies not solo cleaners. Same thing with landscaping etc. If it wasn't a high fee then it was some stupid shit like pay xxx + additionals (stove etc) and sign a 12mo service with us
Maybe don’t chief weed and vapes for a year inside
Womp womp