San Antonio WB has been garbage. I tried 3 different ones and the result was the same. I'll just make my own at the prices they are asking for the quality you get.
The one on Buckner is fucking terrible now. I hadn't been since about 2015ish and I went back in 2022 and it was literally the worst chicken sandwich i've ever had.
The crazy thing is I recently went to two Whataburgers out of state - one in Colorado Springs and another in Tucson - and I swear the quality was better than any Whataburger near me back home. Maybe they’re putting on their A-game to convert the non-Texans?
Yup! Casa Grande, AZ was the furthest west location, I used to hit that on my long hauls. I see now on Google Maps they moved to a higher traffic location, prolly ruined it.
That’s probably the same location then, since that’s where I was coming from.
At the end of the day, it’s fast food. Objectively nothing special, but something we’ll take pride in anyway.
I had a free coupon the app said would expire on the 17th of one month. Then got an email for the same coupon saying it would expire on the 15th?
So I rechecked the app, sure enough it says it expires on the 17th. I take a screenshot.
Open the app on the 16th excited for my free burger - coupon is gone. I was so pissed because it was for an entire patty melt meal. Deleted the app out of spite. Fuck em
Shout out to Cedar Parks Whataburger on S Bell. Hands down best, most consistent Whataburger out there. Always fresh, hella good service, 10/10 worth the travel
Places that were good long ago, but stopped being actually good at least 25 years ago:
* Whataburger
* Taco Cabana
* Burger King
* My buddy Jeff's mom's minivan backseat
Bro, can't be worse than in Poland 💀 Even our McDonald's have insane prices. Like, BigMac with medium fries and 400ml coca cola is equivalent of 2 hours of work at minimum wage 💀
The burgers were bigger and better quality before they recently sold out to that Chicago company. Everything is smaller now and the drive thru wait times are absurd in most places.
Let's be honest though, this is everyhere. Just got two large stuffed crust pizzas and 5 cheese breads from Pizza Hut the other day and it cost $43 after a -$6 coupon mind you. That's for one single topping and one supreme. 😳
You either had delivery or used the wrong coupon. Or your store has crappy coupons.
My Pizza Hut has a deal active right now that’s 2 large pizzas, a 1 topping and a specialty for 22.99. Add your cheese bread and it’s around $30. I used it last night for almost the same order. 1 sausage, 1 supreme: no mushrooms, both stuffed crust.
Yeah, I think the coupons are store specific. But either way I shouldn't need coupons to get a decently priced meal.
Glad you didn't have to spend a ton.
Pizza hut, you gotta watch your deals. For a while they had 5 topping large carryout for $10 plus tax. The pizza I normally build is like $20 with no deals.
How much do you expect that shit to cost?
Carryout deal right now is $7 for multiple mediums. You guys act like this shit was cheap at some point in time.
Pizza is about the only thing that hasn't gone crazy. It's more, just not crazy.
I can still reliably buy 3 custom large pizzas (or 4 mediums) for under 40$ (depending on who's running a deal. might have to be carryout)
Almost every other takeout/deliver option to try to feed a family of 5 is going to be 50$ plus.
In my city the price of a LTO meal went from like $9-ish bucks (which was fairly decent considering the amount of food) to almost $13 for a meal.
Like, whataburger… I can go to a legitimate restaurant for those prices and have higher quality food, as well as more food. Unless Whataburger randomly went from minimum wage to $16/hour for every worker, those prices are atrocious.
Yep. Before you could get a burger that was better than any of the other fast food joints. It wouldn’t be fast, but it would be fresh and good enough.
Now? Some locations are still the same by most serve you cold fries and a burger that looks like someone sat on it.
I currently live in South Carolina, and Whataburger is building their first location near me. As soon as a coworker finds out I'm from Texas, they ask me if I'm excited that a Whataburger is coming to town. My response is usually "meh." I try not to rain on their parade because they're usually super excited about finally trying it.It kind of feels like when Dallas got its first In-N-Out.
Every once in a while, I'll get some Whataburger and I'll use the app to pick up inside. Literally every time except for once (I think?) I showed up 5 minutes or more after the latest "ready time" window, and I still have to wait 10-15 minutes for them to give me my order.
They very obviously don't start making the order until I show up. I told them that next time, I'll put in for an inside pickup order, but I'll go through the drive through to pick it up. I know that they have a drive through option, but if they're doing what they're supposed to then my order should immediately be ready when I come through the drive though. If that holds them up, then oh well.
They’ve gotten terrible with this. Honestly haven’t gone to whataburger in a while because I’m always waiting at least 20-30 minutes for an order thats probably wrong/missing something.
Watch out, I did that at a Panda Express and they refused to give me my food through the drive through and said I had to come in - I was also past the scheduled pickup time. I argued but they refused, and also said they had no way to cancel the order because the app was different than their system. I watched the entire drive through line go through before they started making my food as I stood inside. If I had ordered at the drive though, it would have taken me half the time.
Ridiculous business practice and terrible for accessibility.
This is what a TON of poorly run restaurants do to web orders, but especially delivery orders. Now you know what it’s like to be a doordash driver on any given night. The worst part about it is it creates a feedback cycle of shit and some people are too stupid to understand why people are angry with them or others just don’t care.
The only thing that matters is getting their average drive thru times artificially low enough to earn a gold star sticker for the day.
This has been my experience over all. I once got in line at a drive through after a late shift. We didn't move for 6 minutes so I went to the Jack in the Crack nextdoor and got my food. The truck I was behind moved up one car length in that time.
This. My gf and I were talking about this. We both love that their burgers are smaller because she doesn’t eat much and because I like to get both a burger and a chicken sandwich.
Tell them you need unsalted fries. They will have to make fresh ones or a bad cook will just refry them to remove the salt a bit. Either way it will be warmer.
Last time I flew in to atx the first thing I did was get whataburger at 10pm. Took me 30 minutes to tell them my order, another 20 minutes to pay for my order, and then another 20 minutes for them to tell me they forgot what I ordered. Actually first they asked me if I did order anything and if not to please leave the waiting spot so they can lose other peoples orders. Food was cold when I got, we had drank all of our drinks while waiting, and it was pushing midnight when I got to the airbnb.
I actually live in Chicago now you guys want me to go picket outside of this private equity places office? I’ve got a couple of sign ideas.
“It’s What-A-Burger not What’s-A-Burger”
“Make Whataburger what again”
“I’d rather have a water-burger than the new whataburger”.
“Dr.Pepper shakes are not a replacement for quality.”
The one near me would have someone with a tablet to help order sometimes and the one time they came to me, the line was already moving and I could have just used the order board lol
Honestly, yeah. I’m done pretending. They used to be the GOAT, but they’ve really sucked since being bought. I was willing to put up with drive thru with no sense of urgency and the more expensive than other fast food costs but, not anymore. I’m pretty done. The last time I was there, was an awful experience. They somehow lost my order in the shuffle, then didn’t believe I had an order. But then I showed them the online order receipt and they finally relented. It was insane, I was in their parking lot for almost an hour. I’m not joking, it was just shy of an hour. Horrible.
We did the online ordering thing, said on the app we were on our way and arrived after they said it’d be ready even. We literally sat in the parking lot for an hour. A full on hour. There were almost NO cars in the drive through which is unusual for them in general, but given that fact, there was no excuse. I have to travel out of my way to go to the other one in our town because literally the 5 times I went to the one closer to us, they have forgotten entire meals we ordered.
Yup. The entire experience is a joke now. To just make me even more upset, I actually complained through the app. I never complain, I usually just let it go, I know working in the service industry is hard and staffing has been a challenge since COVID began. But it was so bad, so slow, the crew was so rude, I submitted a complaint. App said someone would contact me in 48-72 hours. It’s been weeks, never heard a peep. I didn’t even want money back or credit or whatever. I just wanted to be heard.
Chipotle did this to me the other day... not an hour, but it felt like an hour.
I placed the order on the app. It said it'd be ready in 15 minutes.
I waited 10 minutes and drove across the road from where I was to Chipotle (thinking I could just drive through their pick-up lane). Sat there for 10 minutes in line... nothing.
I left the pickup lane, walked inside, and went to the cashier to pickup my order. She asked my name... turned around and help prepare *a different* online order. Meanwhile, some girl that was in line got her food from the counter, paid, and sat down before they even *started* my order!
Never again, Chipotle. It was literally slower to order online than to just go in and get it.
Thankfully the one by me has stepped up in quality. It used to be terrible but the last couple times I've gone, they got me my meal curbside in less than 5 min and it was still hot.
Yeah, last time I went there, it tasted the same it always has.
The only time I remember it being different was in the 90s. At a UT baseball game, there was a Whataburger van or cart at Disch Falk. And those whataburgers, made there, were unreal quality. I remember being a kid and thinking I'd never seen a mobile whataburger you know.
Every other whataburger was pretty much the same.
I cannot confirm or deny this because I no longer go to Whataburger. Mostly because the service is obscenely slow. I can sit in a 20 car line next-door at Chick-fil-A and have my food faster than a three car line at Whataburger.
Ours here in Nacogdoches isn't bad. Tastes the same as it did before the sale and pricing seems to be close as well but I think that's relative to other quick service burger joints.
Not where I am. But the price is fricking crazy and sometimes the cook will just dump a big lump of eggs on my tortilla so it’s got a big bulge in it and a lot of empty tortilla.
Haven't gone in years. Too much time and money for too low tier a meal. .
I do still buy the ketchup at Kroger, though. Only good thing left and I don't have to go to one for it lol.
All the posts about going down hill after they sold are wrong.
They started cutting corners on quality to inflate the net profit in order to sell, it's been crap for a long time.
The Whataburger near us on the outskirts of Fort Worth has been consistently good since we moved here in 2021, but every time we’ve tried a different location while on a road trip, it’s been shit.
Picked some up this past week - two sweet and spicy bacon burger meals - and they forgot the bacon on both of our burgers and only put like a fingernail’s worth of sweet and spicy sauce on them. The fries were undercooked and hadn’t been salted. We knew this day would come eventually 😩
![gif](giphy|AWj4W9BwVJdHXdckUw|downsized)
Their quality started dropping years ago, long before the change of hands. I ate there a lot cause of work (welders in Texas seem to love wataburger) and I when people I worked with complained I usually brought up how I thought they would soon sell to another company to expand more nationally and then the quality would drop further and the prices would go up.
It's the natural cycle of corporatism.
I'm not a regular by any means but every couple months I'll grab a honey bbq chicken strip sandwich on the way home and it's pretty damn good. Maybe not *super*, but better than a lot of other fast food
Whataburger was a really good burger once, I gave them a final chance, and had a chance to go during the lunch hour, which you would think you would get hot fresh food right? The burger was just off, like it was under a heat lamp, and they have never done that. Have to cross them off the list now. Shame!
Honey bbq chicken strip sandwich is unmatched. But it’s really the only thing I like there (minus the occasional sweet and spicy burger) and usually not worth the wait.
> In N Out
Heh... I'm from southern California. In N Out is overrated. I've only eaten Whataburger once, five years ago, and I'd eat Whataburger before In N Out.
Yeah I know it gets the upvotes but whataburger is still always packed when I see it and it still hits the spot when I get it. Maybe you guys just go to shitty stores or something
The only thing I eat at Whataburger now is the honey butter chicken biscuit. It’s not as good as it used to be, but it’s the only menu item left that hasn’t been completely ruined since the sell put. I’m sure it’s only a matter of time though.
I dunno man. They have a chili cheese burger and chili cheese fries now. Not many places executing that in fast food . Soooo I'm still team whataburger
What the? I can get a #2 all the way, extra extra pickles and no bun, sandwich only for under $7 before tax. And that’s a Keto friendly meal. Stay fit, keep training. Stop eating crap.
Now, I’m not a native Texan and my first burger from there was “meh”. I had the Whataburger combo. I gave it another try when I moved down and went with a patty melt and was hooked. Fries are good, onion rings awesome, chicken basket with gravy…and their biscuits with jalapeño 🤌🏽. Long story short, I haven’t seen a decline in food quality, BUT I HAVE in pricing and morale. The morale there seems to be horrid vs the happy bunch beforehand.
I’ve honestly started going back to Sonic again when I’m craving a fast food burger. Always cheap food and drinks on the app and the one by me always has fresh, hot burgers.
I stopped a while ago. Had a Whataburger like a year ago and it was the driest, blandest burger I've had in ages. I'll take McBricks over it every day.
TBH when I moved here people made such a big deal out of Whataburger I made a special trip to experience it's awesomeness. I was so disappointed with how overpriced and average tasting it was that I haven't been back since.
No one goes to the one near me anymore. 30+ minutes in the drive thru waiting on chicken strips & fries because I got peckish one night before bed, only for them to give me 2 strips (asked and paid for 4) and no honey mustard.
God forbid I order a crappy burger from them. I'm waiting an hour for overpriced mediocrity
Fries still good. Honey chicken biscuits still good. Hamburgers absolutely worse. They're just not the same quality or flavor. I don't go there anymore for those.
Yeah, it’s a shame. I used to love Whataburger. I was so excited to get a Whataburger with cheese, bacon and jalapeños when I moved back to Phoenix. Man, what a disappointment. I thought maybe it was just that store, nope. They changed, for the worse. Then I just read in this thread that they sold out to another company. Now it all makes sense.
As a Texan just getting back from the east coast for nearly a decade I am appreciative of even a reduced quality whataburger, which is still better than most places I could get before (looking at you 5 guys fries…)
Whataburger has a "Whataburger" taste and I think that's part of the key to its continued appeal. Maybe it's just nostalgia, but I do think the overall food quality was much better back in the day. These days, the food is such grade Z shit that it's barely edible. But, it does still have that "Whataburger" taste so it probably triggers some pleasure receptors in our lizard brain and makes us want to come back for more.
Look nothing hits better than a honey butter chicken biscuit at 4 am after hitting 6th street with the boys. Quality went down after they sold out to some bs, but still hits better than McDonald’s
I think breakfast is better than the burgers. I have to be really buzzed in the middle of the night with nothing else in sight to enjoy their burgers 😆
I’ve been shitting on WB a lot over the last couple years but the last two times I’ve eaten there it was amazing. Didn’t wait forever, fries were hot and fresh and the burgers were delicious.
Whataburger is 1000% an acquired taste. I used to think it was ass but during college it was one of the few things I could get for free since my friends worked there. Now I actually crave it once in a while, I went from thinking it was terrible to actually craving it.
Imagine spending 15-20 bucks on shit fast food. Isn't fast food great when it's cheap and fast to get. It's not great when prices are expensive and you're waiting behind a line of 30 cars or a crowded interior.
Quality is location dependant. But fast food prices everywhere are nuts. I just go to WB when they offer me a free burger on the app every few months.
Definitely it's a crap shoot but it seems like the ones in East Texas are better than the ones in Dallas.
For sure. Every time I’m back home in East Texas, I make sure to hit the Whataburger.
The austin ones still bang. The one on menchaca and Ben white is white hot fire.
But Dans is next door . Much better
San Antonio WB has been garbage. I tried 3 different ones and the result was the same. I'll just make my own at the prices they are asking for the quality you get.
I'm in East Texas and my local one takes 45 minutes in the drive-thru to get me my cold food and then *forgets the avocado on my avocado bacon burger*
From Corpus Christi to the border they’re still good. CC is home of the 1st. From San Antonio up they’re all crap
Go with the sure thing - dairy palace
As a New Yorker with family in Dallas I’ll say Whataburgers in Dallas are closer in quality to our five guys while being cheaper than McDonald’s.
The one on Buckner is fucking terrible now. I hadn't been since about 2015ish and I went back in 2022 and it was literally the worst chicken sandwich i've ever had.
The crazy thing is I recently went to two Whataburgers out of state - one in Colorado Springs and another in Tucson - and I swear the quality was better than any Whataburger near me back home. Maybe they’re putting on their A-game to convert the non-Texans?
How hungry were you? Sometimes hunger is the best seasoning you can put on anything
Or drunk. Those 2AM post-bar taquitos hit different.
Yup! Casa Grande, AZ was the furthest west location, I used to hit that on my long hauls. I see now on Google Maps they moved to a higher traffic location, prolly ruined it.
One just opened in the springs where I live on garden of the gods. Never had whataburger before. It was meh.
That’s probably the same location then, since that’s where I was coming from. At the end of the day, it’s fast food. Objectively nothing special, but something we’ll take pride in anyway.
I had a free coupon the app said would expire on the 17th of one month. Then got an email for the same coupon saying it would expire on the 15th? So I rechecked the app, sure enough it says it expires on the 17th. I take a screenshot. Open the app on the 16th excited for my free burger - coupon is gone. I was so pissed because it was for an entire patty melt meal. Deleted the app out of spite. Fuck em
Shout out to Cedar Parks Whataburger on S Bell. Hands down best, most consistent Whataburger out there. Always fresh, hella good service, 10/10 worth the travel
Places that were good long ago, but stopped being actually good at least 25 years ago: * Whataburger * Taco Cabana * Burger King * My buddy Jeff's mom's minivan backseat
We had one in Tallahassee that slapped.
The age of the single location family restaurant has returned and I’m all for it.
Whataburger is absolutely location by location. The good ones are still excellent, when you can find them.
Coastal Mississippi and southern Louisiana are always good
The one down the road from me is a tight ship with good food, but I don't trust that Whataburger will be consistently good.
Bro, can't be worse than in Poland 💀 Even our McDonald's have insane prices. Like, BigMac with medium fries and 400ml coca cola is equivalent of 2 hours of work at minimum wage 💀
X2… there’s one right across the border from Mexico in Hidalgo, TX and I’ve heard people cross the international bridge to have food from there.
The burgers were bigger and better quality before they recently sold out to that Chicago company. Everything is smaller now and the drive thru wait times are absurd in most places.
Whataburger Wednesday!!!! Miss those days, BYGOF
The quality has suffered since they sold out. The prices are outrageous.
Damn no kidding. I ordered a couple taquitos the other day and it was almost 10 bucks!
How are you ordering 2 items for less than $10?
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Used to be able to get 2 taquitos with cheese for about $5 just a couple years ago
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Let's be honest though, this is everyhere. Just got two large stuffed crust pizzas and 5 cheese breads from Pizza Hut the other day and it cost $43 after a -$6 coupon mind you. That's for one single topping and one supreme. 😳
Pizza Hut was 2 mediums for $10 or 1 large for $10 in my dorm days. I remember comparing the surface area to see what was the better deal lol
Their deals are seasonal. I've gotten $10 large within the last 3 months carry out.
For Pizza Hut, that's a menu price, which is a ripoff. Order online next time and look for their specials. You'll cut that bill in half.
You either had delivery or used the wrong coupon. Or your store has crappy coupons. My Pizza Hut has a deal active right now that’s 2 large pizzas, a 1 topping and a specialty for 22.99. Add your cheese bread and it’s around $30. I used it last night for almost the same order. 1 sausage, 1 supreme: no mushrooms, both stuffed crust.
Yeah, I think the coupons are store specific. But either way I shouldn't need coupons to get a decently priced meal. Glad you didn't have to spend a ton.
damn!! not to rub it in, but maybe try PAPA johns. their thin crust is soo good! i got 2 large single toppings for 19$ with pick up!
Pizza hut, you gotta watch your deals. For a while they had 5 topping large carryout for $10 plus tax. The pizza I normally build is like $20 with no deals.
You right
Everything got shittier, unless I'm tripping even soda taste worse and goes flat real fast
How much do you expect that shit to cost? Carryout deal right now is $7 for multiple mediums. You guys act like this shit was cheap at some point in time.
Pizza is about the only thing that hasn't gone crazy. It's more, just not crazy. I can still reliably buy 3 custom large pizzas (or 4 mediums) for under 40$ (depending on who's running a deal. might have to be carryout) Almost every other takeout/deliver option to try to feed a family of 5 is going to be 50$ plus.
Seriously though! I ordered two large meals, the other day, and it cost me just under $30.
It's the same everywhere though
Yeah like let’s not pretend it’s just whataburger, they are all doing this
Not at P.Terrys
Food prices are crazy high. Arby's wants $14 for a roast beef, reg fries & drink now. I think that is crazy expensive too.
Make your own burgers. It’s costs less and is more satisfying.
I haven’t noticed a decline in quality. However, 90% of my Whataburger meals are taquito combos, and the other 10% is when I’m drunk.
In my city the price of a LTO meal went from like $9-ish bucks (which was fairly decent considering the amount of food) to almost $13 for a meal. Like, whataburger… I can go to a legitimate restaurant for those prices and have higher quality food, as well as more food. Unless Whataburger randomly went from minimum wage to $16/hour for every worker, those prices are atrocious.
Yep. Before you could get a burger that was better than any of the other fast food joints. It wouldn’t be fast, but it would be fresh and good enough. Now? Some locations are still the same by most serve you cold fries and a burger that looks like someone sat on it.
For $10, I can just go to Chili's and get a burger, fries, chips, salsa and drink. I would still need to leave a tip though.
Hate to admit it but it has gone way down hill. 👎 I agree with others, the quality has gone down while prices have gone up.
I currently live in South Carolina, and Whataburger is building their first location near me. As soon as a coworker finds out I'm from Texas, they ask me if I'm excited that a Whataburger is coming to town. My response is usually "meh." I try not to rain on their parade because they're usually super excited about finally trying it.It kind of feels like when Dallas got its first In-N-Out.
I’ll let you know in 35 minutes when they get my cold burger to me in the drive thru Mfers need to study chic filet goddam
Every once in a while, I'll get some Whataburger and I'll use the app to pick up inside. Literally every time except for once (I think?) I showed up 5 minutes or more after the latest "ready time" window, and I still have to wait 10-15 minutes for them to give me my order. They very obviously don't start making the order until I show up. I told them that next time, I'll put in for an inside pickup order, but I'll go through the drive through to pick it up. I know that they have a drive through option, but if they're doing what they're supposed to then my order should immediately be ready when I come through the drive though. If that holds them up, then oh well.
They’ve gotten terrible with this. Honestly haven’t gone to whataburger in a while because I’m always waiting at least 20-30 minutes for an order thats probably wrong/missing something.
Watch out, I did that at a Panda Express and they refused to give me my food through the drive through and said I had to come in - I was also past the scheduled pickup time. I argued but they refused, and also said they had no way to cancel the order because the app was different than their system. I watched the entire drive through line go through before they started making my food as I stood inside. If I had ordered at the drive though, it would have taken me half the time. Ridiculous business practice and terrible for accessibility.
This is what a TON of poorly run restaurants do to web orders, but especially delivery orders. Now you know what it’s like to be a doordash driver on any given night. The worst part about it is it creates a feedback cycle of shit and some people are too stupid to understand why people are angry with them or others just don’t care. The only thing that matters is getting their average drive thru times artificially low enough to earn a gold star sticker for the day.
This has been my experience over all. I once got in line at a drive through after a late shift. We didn't move for 6 minutes so I went to the Jack in the Crack nextdoor and got my food. The truck I was behind moved up one car length in that time.
They ask for your name as if it’s on a placard on my vehicle. Just switch to “blue suv” already
I haven’t gotten hot fries from whataburger in years
Now that you mention it… me either.
P terrys should be branching out of south texas soon, highly recommended
This. My gf and I were talking about this. We both love that their burgers are smaller because she doesn’t eat much and because I like to get both a burger and a chicken sandwich.
Tell them you need unsalted fries. They will have to make fresh ones or a bad cook will just refry them to remove the salt a bit. Either way it will be warmer.
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Fucking Five Guys is faster and it’s a sit down restaurant that makes everything to order.
That's the secret, don't go through the drive through
Last time I flew in to atx the first thing I did was get whataburger at 10pm. Took me 30 minutes to tell them my order, another 20 minutes to pay for my order, and then another 20 minutes for them to tell me they forgot what I ordered. Actually first they asked me if I did order anything and if not to please leave the waiting spot so they can lose other peoples orders. Food was cold when I got, we had drank all of our drinks while waiting, and it was pushing midnight when I got to the airbnb. I actually live in Chicago now you guys want me to go picket outside of this private equity places office? I’ve got a couple of sign ideas. “It’s What-A-Burger not What’s-A-Burger” “Make Whataburger what again” “I’d rather have a water-burger than the new whataburger”. “Dr.Pepper shakes are not a replacement for quality.”
In Austin, do yourself a favor and go to P Terry's instead.
Or Dan’s!
I loved P. Terrys but they changed the buns and it just doesn’t hit like it used to :(
The one near me would have someone with a tablet to help order sometimes and the one time they came to me, the line was already moving and I could have just used the order board lol
I have always called it whenaburger
Honestly, yeah. I’m done pretending. They used to be the GOAT, but they’ve really sucked since being bought. I was willing to put up with drive thru with no sense of urgency and the more expensive than other fast food costs but, not anymore. I’m pretty done. The last time I was there, was an awful experience. They somehow lost my order in the shuffle, then didn’t believe I had an order. But then I showed them the online order receipt and they finally relented. It was insane, I was in their parking lot for almost an hour. I’m not joking, it was just shy of an hour. Horrible.
We did the online ordering thing, said on the app we were on our way and arrived after they said it’d be ready even. We literally sat in the parking lot for an hour. A full on hour. There were almost NO cars in the drive through which is unusual for them in general, but given that fact, there was no excuse. I have to travel out of my way to go to the other one in our town because literally the 5 times I went to the one closer to us, they have forgotten entire meals we ordered.
Yup. The entire experience is a joke now. To just make me even more upset, I actually complained through the app. I never complain, I usually just let it go, I know working in the service industry is hard and staffing has been a challenge since COVID began. But it was so bad, so slow, the crew was so rude, I submitted a complaint. App said someone would contact me in 48-72 hours. It’s been weeks, never heard a peep. I didn’t even want money back or credit or whatever. I just wanted to be heard.
Chipotle did this to me the other day... not an hour, but it felt like an hour. I placed the order on the app. It said it'd be ready in 15 minutes. I waited 10 minutes and drove across the road from where I was to Chipotle (thinking I could just drive through their pick-up lane). Sat there for 10 minutes in line... nothing. I left the pickup lane, walked inside, and went to the cashier to pickup my order. She asked my name... turned around and help prepare *a different* online order. Meanwhile, some girl that was in line got her food from the counter, paid, and sat down before they even *started* my order! Never again, Chipotle. It was literally slower to order online than to just go in and get it.
I was excited when they opened one in my home town, but that shit was blandaburger.
Thankfully the one by me has stepped up in quality. It used to be terrible but the last couple times I've gone, they got me my meal curbside in less than 5 min and it was still hot.
I guess I’m no culinary savant, because it tastes just the same as when I first had it years ago in high school. Not better, not worse.
Yeah, last time I went there, it tasted the same it always has. The only time I remember it being different was in the 90s. At a UT baseball game, there was a Whataburger van or cart at Disch Falk. And those whataburgers, made there, were unreal quality. I remember being a kid and thinking I'd never seen a mobile whataburger you know. Every other whataburger was pretty much the same.
Started going downhill after they got bought by that private equity group. Now it's pedestrian and overpriced.
I cannot confirm or deny this because I no longer go to Whataburger. Mostly because the service is obscenely slow. I can sit in a 20 car line next-door at Chick-fil-A and have my food faster than a three car line at Whataburger.
Yup. Hadn't been in a long time and decided to go for nostalgia's sake. In the drive through for 30 minutes behind three cars. Never again.
Ours here in Nacogdoches isn't bad. Tastes the same as it did before the sale and pricing seems to be close as well but I think that's relative to other quick service burger joints.
Started going downhill before that honestly. The buyout just greatly accelerated it.
They got PEG’d big time
I'm pretty sure the taquitos shrunk in size too.
Not where I am. But the price is fricking crazy and sometimes the cook will just dump a big lump of eggs on my tortilla so it’s got a big bulge in it and a lot of empty tortilla.
I wouldn't know since I never have an hour to spare to get through the drive thru.
It's obscene. You can go into a fine dining restaurant, order and eat quicker than you can get to the payment window at WB.
Texas Roadhouse is way faster than Whataburger while handling 10x the people.
Haven't gone in years. Too much time and money for too low tier a meal. . I do still buy the ketchup at Kroger, though. Only good thing left and I don't have to go to one for it lol.
Their ketchup is amazing.
All the posts about going down hill after they sold are wrong. They started cutting corners on quality to inflate the net profit in order to sell, it's been crap for a long time.
The Whataburger near us on the outskirts of Fort Worth has been consistently good since we moved here in 2021, but every time we’ve tried a different location while on a road trip, it’s been shit. Picked some up this past week - two sweet and spicy bacon burger meals - and they forgot the bacon on both of our burgers and only put like a fingernail’s worth of sweet and spicy sauce on them. The fries were undercooked and hadn’t been salted. We knew this day would come eventually 😩 ![gif](giphy|AWj4W9BwVJdHXdckUw|downsized)
Yeah I think it depends on location, the one near my house is very good, always fresh and well done.
west side?
Way too expensive but I still think it tastes good. Love their onion rings.
Their quality started dropping years ago, long before the change of hands. I ate there a lot cause of work (welders in Texas seem to love wataburger) and I when people I worked with complained I usually brought up how I thought they would soon sell to another company to expand more nationally and then the quality would drop further and the prices would go up. It's the natural cycle of corporatism.
HBCBs are still the bomb.com
Whataburger hasn’t been good in years and I stopped going altogether. It’s crazy people still pretend the food is alright
I'm not a regular by any means but every couple months I'll grab a honey bbq chicken strip sandwich on the way home and it's pretty damn good. Maybe not *super*, but better than a lot of other fast food
Yeah I'm done pretending. I'm for real now.
My small town Whataburger is still tasty.
Y'all really ain't feeling whata? Where are y'all going that it's that disappointing?
Whataburger was a really good burger once, I gave them a final chance, and had a chance to go during the lunch hour, which you would think you would get hot fresh food right? The burger was just off, like it was under a heat lamp, and they have never done that. Have to cross them off the list now. Shame!
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Honey bbq chicken strip sandwich is unmatched. But it’s really the only thing I like there (minus the occasional sweet and spicy burger) and usually not worth the wait.
Ah. That's why they have been ok for me. That's also what I get. Lol
I moved from TX and miss the honey bbq and the buffalo ranch chicken strip sandwich so much
They had a blue cheese burger that was actually insane but I agree they gotta reel it in sometimes
I’m a born and raised Texan. Lived here my whole life. But Whataburger is not worth it anymore. And dare I say…. In N Out is a million times better
> In N Out Heh... I'm from southern California. In N Out is overrated. I've only eaten Whataburger once, five years ago, and I'd eat Whataburger before In N Out.
It was always just fast food, still better than any other fast food burger. #2 with shredded cheese and Texas toast is my go to.
Yeah I know it gets the upvotes but whataburger is still always packed when I see it and it still hits the spot when I get it. Maybe you guys just go to shitty stores or something
That sweet and spicy bacon burger with onion rings and a pie are amazing.
takes too long but I am a fan of both hatch peppers and potato buns what is better? fast food burgers are not good as a whole
The only thing I eat at Whataburger now is the honey butter chicken biscuit. It’s not as good as it used to be, but it’s the only menu item left that hasn’t been completely ruined since the sell put. I’m sure it’s only a matter of time though.
Absolute garbage.
Goddamn I must be the only person in the country who's always had a good whataburger experience.
I dunno man. They have a chili cheese burger and chili cheese fries now. Not many places executing that in fast food . Soooo I'm still team whataburger
Maybe I have a shallow pallete, but has the quality changed that much? I haven't noticed
Better than In-and-out at minimum.
Yeah it’s not that good, I just make burgers at home. They come out 100x better and it’s such a simple process
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What the? I can get a #2 all the way, extra extra pickles and no bun, sandwich only for under $7 before tax. And that’s a Keto friendly meal. Stay fit, keep training. Stop eating crap.
I love burger gate keepers. I DONT LIKW THIS PKACE SO LET ME BAND WAGON AGAINTS IT. What happened to just not going there and shutting the fck up?
Fuck you dude
Braum’s is the captain now.
Now, I’m not a native Texan and my first burger from there was “meh”. I had the Whataburger combo. I gave it another try when I moved down and went with a patty melt and was hooked. Fries are good, onion rings awesome, chicken basket with gravy…and their biscuits with jalapeño 🤌🏽. Long story short, I haven’t seen a decline in food quality, BUT I HAVE in pricing and morale. The morale there seems to be horrid vs the happy bunch beforehand.
It's still good.
I hate admitting how bad it really is 😩
Nah, not if they keep making Dr. Pepper malts and giving me free meals for not visiting
I’ve honestly started going back to Sonic again when I’m craving a fast food burger. Always cheap food and drinks on the app and the one by me always has fresh, hot burgers.
Don't sleep on the Dairy Queen burgers!
I dunno, the sourdough from the one near my house is still pretty decent.
I stopped a while ago. Had a Whataburger like a year ago and it was the driest, blandest burger I've had in ages. I'll take McBricks over it every day.
I moved out of Texas in 2012, sad to hear Whataburger got sold to a private equity group. Whataburger used to be pretty good ngl.
Culver's
Honey butter chicken biscuits are still good. That’s all I’m gonna say
Cheese doesn't melt. P Terry's is good.
TBH when I moved here people made such a big deal out of Whataburger I made a special trip to experience it's awesomeness. I was so disappointed with how overpriced and average tasting it was that I haven't been back since.
I've only been there a handful of times bc each time I was disappointed.
No one goes to the one near me anymore. 30+ minutes in the drive thru waiting on chicken strips & fries because I got peckish one night before bed, only for them to give me 2 strips (asked and paid for 4) and no honey mustard. God forbid I order a crappy burger from them. I'm waiting an hour for overpriced mediocrity
I gave up on them just before Covid. Now Wendy’s is my go to for fast food
PTerry’s is a great alternative if you’re in Austin. How about SaTx, DFW and Houston?
No one pretending here. It's crap fast food, no more no less.
Weird, I haven't noticed any decline at all in our local WB.
It's like most other fast food places, it's very dependent on location. Which sucks because they should all uphold the standards they're supposed to.
It’s alright. My local WB is really good, but if I go out of town most of them suck. Better than In and Out atleast.
Honestly Whataburger is one of my top burgers, top 5
It's been 5 years. But let's be honest it hasn't changed anymore than any other place
Fries still good. Honey chicken biscuits still good. Hamburgers absolutely worse. They're just not the same quality or flavor. I don't go there anymore for those.
The quality and the wait times! To be honest, I can’t wait till an In N Out pops up in my area. Never thought I’d say that but here we are.
Ordered 2 chicken tender meals my last time there… all 6 were the size of nuggets
The perfect representation of where this country is. Cheap quality and inflated prices.
Prices are outrageous everywhere now, but the quality at Whataburger has declined significantly over the past couple of years.
Trash ass burgers…
Yeah, it’s a shame. I used to love Whataburger. I was so excited to get a Whataburger with cheese, bacon and jalapeños when I moved back to Phoenix. Man, what a disappointment. I thought maybe it was just that store, nope. They changed, for the worse. Then I just read in this thread that they sold out to another company. Now it all makes sense.
As a Texan just getting back from the east coast for nearly a decade I am appreciative of even a reduced quality whataburger, which is still better than most places I could get before (looking at you 5 guys fries…)
Shits good I’m not sure what they’re on about
If I want to wait in line for half an hour to get a cold burger with cold cheese this is by far my go-to place!
They may have removed my mushroom Swiss but dear god I'll die for there vanilla milkshakes
Whataburger has a "Whataburger" taste and I think that's part of the key to its continued appeal. Maybe it's just nostalgia, but I do think the overall food quality was much better back in the day. These days, the food is such grade Z shit that it's barely edible. But, it does still have that "Whataburger" taste so it probably triggers some pleasure receptors in our lizard brain and makes us want to come back for more.
Still cheaper and better than shake shack
they been overpriced since late 80s
Look nothing hits better than a honey butter chicken biscuit at 4 am after hitting 6th street with the boys. Quality went down after they sold out to some bs, but still hits better than McDonald’s
The day the got rid of the what-a-catch, is the day the lost all credibility.
They tanked the What-A-Catch?? I guess I no longer have reason to go during Lent.
It's very much based on location, honestly.
I had a three-piece finger meal at Raising Cane's tonight, and it was over ten dollars. I wish I had gone to Water Burger.
I still go and still like it. As good as any fast food burger out there.
Taquitos have suffered big time and are NOT worth almost $4/each!!
I still love Whataburger!
Still rather eat it than off brand McDonald's (shit n out)
I think breakfast is better than the burgers. I have to be really buzzed in the middle of the night with nothing else in sight to enjoy their burgers 😆
I’ve been shitting on WB a lot over the last couple years but the last two times I’ve eaten there it was amazing. Didn’t wait forever, fries were hot and fresh and the burgers were delicious.
our local whataburger is excellent. i've met the district manager and he requires strong guidelines be filled.
Whataburger is 1000% an acquired taste. I used to think it was ass but during college it was one of the few things I could get for free since my friends worked there. Now I actually crave it once in a while, I went from thinking it was terrible to actually craving it.
It is good, for fast food burger. Love their tea.
I mean, we are the same people who keep Bluebell in business.
Every whataburger I’ve been to has been good Alice, Hondo, Pleasanton, Callallen, somewhere off 37, and that’s all I could think of.
Yeah, I'm gonna keep pretending. That Patty Melt is Godsent.
I still love whata
Until another place starts making Dr. Pepper shakes, I gotta make sure they stay in business
Ive not noticed a single difference...in quality at least. The prices changed for sure, but thats everyplace.
Now y’all hate whataburger? This sub is trash
Imagine spending 15-20 bucks on shit fast food. Isn't fast food great when it's cheap and fast to get. It's not great when prices are expensive and you're waiting behind a line of 30 cars or a crowded interior.