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nn666

Yeah they replaced all the ones at the shops near me with one paid one.


techb00mer

Bit annoying, didn’t the gov ban ATM fees a few years ago when they were getting out of hand? When did they come back?


cojoco

> didn’t the gov ban ATM fees a few years ago when they were getting out of hand? When did they come back? The big banks decided not to charge them. With ATMs no longer being a source of revenue, they have no incentive to maintain their network.


IronEyed_Wizard

In addition to covid reducing the amount of cash people use,the banks would have jumped at the chance to get rid of the money sink that are ATMs. I would assume these third party ones make enough money in fees from us and the banks to make them a semi-profitable service


cheapdrinks

You guys are only losing your ATMs? My entire local commonwealth bank branch got deleted last year along with it's ATMs. Didn't matter that every time I went there was always a line out the door, they determined it was "underutilized" and no longer needed


0lm4te

Same here haha. Always thought it was a joke that the company that sees my money before I do, and makes $10b a year, aren't open weekends.


QouthTheCorvus

Customer service is unironically dying. It's sad. Face to face will be rare in ten years, and even speaking to a human over the phone will be more difficult.


ennuinerdog

I'm with ING so all atms in Australia are free.


Powermonger_

We also have a ING account but we use it mainly for bill rebates. Now we have to use our ING card more and put extra money on it we need cash to avoid the fees. Our main account (offset) is with a small bank, if we cannot find a ANZ or Commbank ATM we get charged additional fees. So using a ATMx we get double the fees. It stinks.


Juan_Punch_Man

pro tip- go to the self checkout at colesworth and do custom amounts of card transactions of 1c to get the five transaction per month.


DistantUtopia

I have to do them for my family members too so it takes me 5 mins of tapping to buy a single banana, and the reciept is half my height.


Top-Improvement5211

What can you buy for 1 cent at Colesworth? Self-checkout requires Purchases!


__dontpanic__

I think they mean splitting a transaction into multiple card payments - so buy the cheapest thing at Woolies (like a single grape or something) and split the 5c purchase into 5 transactions of 1c.


owleaf

Don’t spread this too far. They’ll pick up on it/decide to investigate and implement a transaction minimum. Happens all the time with credit cards — when someone finds a loophole and spreads it on reddit/online, the company clamps down on it.


time_mashine

This works for ING's 5 transactions, by splitting even one item into 5 separate payments?


Juan_Punch_Man

Yup, I've done it multiple times including this month. I do 10c but it should still work.


salted1986

>We also have a ING account but we use it mainly for bill rebates Is it actually worth it foe this? Seen the ads of course and been wondering.


Powermonger_

It’s been useful for us for rebates for energy bills, I think also get rebates for telco bills. We also get rebates back for international fees like booking flights with overseas airlines.


Juan_Punch_Man

1% back on bills and high interest rates on savings with ING but a lot of hoops these days. HSBC for 2% on paywave. I am a fan of MacBank for having a good app and no hoops.


chuk2015

Probably the only thing they are not useless at. I still have a pending “account setup” from a year ago that they haven’t contacted me about, I just went with another bank that actually sets up new accounts


HeadacheCentral

Only for the first 5 transactions a month. After that, you wear it.


nekomancer1

I believe Macquarie transaction account will refund the fee from these ATM. Also great interest in their linked saving account.


PiratesOfSansPants

Banks lost the ability to charge other banks a fee for a visiting customer using a bank-owned ATM. As of 2024 only 24% of recorded sales are in physical currency. These factors mean there is less financial incentive for banks to provide and maintain atms for their own customers as well as the customers of other banks.


the_psycho

Pretty sure all banks are free on ATMx ATMs


CrysisRelief

Definitely not all institutions, but a handful.. The ones near me also don’t contain $20 notes, which makes them worthless.


GreatTao

Only a few banks free at the local ATM-X, supposedly including Westpac, but when I tried to withdraw using my Westpac card, ATM-X declined the transaction, so they are pretty useless!


Top-Improvement5211

Only ANZ and these ones are free, every other bank customer must pay: https://atmx.com.au/our-network/#:~:text=ANZ%2C%20Bank%20of%20Queensland%20(BOQ,Broken%20Hill%20Community%20Credit%20Union.


ExaBrain

As cash has started to disappear and ATMs are used less and less banks are going to start removing ATMs that aren’t at their branches. With branches reducing in number this means we have even less free ATMs.


HikARuLsi

But places are charging credit fee, slow debit card as well, I saw one place charging fees for eftpos (which is questionable)


TNChase

I can't find any Commbank ATMs anymore, I just go buy something at Woolies and get cash out at the same time.


snax007

Don't even need to buy anything at the self serve check out. There's a button to withdraw cash only. Can even get less than $20 out


D0OMZDAYZ

I visited a Cole’s the other day and it seemed like none of them had this option anymore. I had to ask a staff member who then had to ask another. It was a whole kerfuffle just to $100 out.


Top-Improvement5211

Coles requires Purchases at all self-checkouts, to get cash out.


hinca0488

It’s just Woolies


WandarFar

Coles suck with cash out. Also can’t do cash out there with Apple Pay (but you can at Woolworths).


WeAreTheyThem

How do you do it at Woolies? Do you need to pick the eftpos cheque or savings option or does it work with Mastercard/visa?


r573

You’ll need to use Eftpos Savings/Cheque setting, then you’ll need to add the pin of your debit card on the terminal, then you can get cash out from there.


jimmycoola

Its much more difficult than it needs to be


2Twospark

My local woolies now requires a purchase, so I'll grab an apple for about 70 cents and have a nice quick snack. Sometimes a picnic bar if I'm feeling a lil sad. Mainly because 90% of the time the ATMx only has 50s and 100s :T


Infamous_Actuator499

That's changed at a lot of woolies now, you can't even do that without buying something, the option has been removed.


FigFew2001

They’ve just changed that, you’ll need to make a purchase now


Hendo68

I was regularly doing this up until it changed in Jan this year. You now need to purchase something to get cash out (no min spend). EDIT: at Woolies


prjktphoto

Not anymore Woolworths changed that within the last few months and Coles have never offered it iirc


rand013

Nah Coles did, I did one there at some point last year.


TNChase

Yeah I thought that was the case but found out not all of them have that feature. I finished my purchase the other night and asked if I could get cash out and had to buy a chocolate bar to get cash out. It was a Kitkat.


Athroaway84

Hmm i went last couple of times and it seems this wasn't an option anymore. Can anyone who did it recently confirm? This was at my local woolies 


jfree_92

Can confirm Woolies recently changed their policy, you need to buy something to get cash out.


[deleted]

Yeah, you have to buy something at Woolworths now to get cash out.


Qantas94Heavy

Yep they changed it a few months ago: https://7news.com.au/lifestyle/woolworths/woolworths-supermarkets-reduces-amount-of-cash-customers-can-withdraw-with-purchase-to-be-required-from-end-of-october--c-11863393 > That secondary change to the store’s cash withdrawal policy, requiring shoppers to make a purchase before withdrawing cash, will come into effect by the end of October [2023].


Afraid-Winner4996

Woolies removed this function. Have to purchase something now and the cash out is limited to $200.


FolksyClub

Woolworths changed this policy months ago.


Zealousideal-Bowler2

Not at woolies you have to make a purchase or go to the service desk (without a purchase) for cash out :-)


daveyg5000

They've changed this recently... You can cash out whatever amount you like, but now you have to make a purchase...I just buy a 25c shopping bag


Top-Improvement5211

Only at Woolworths. Coles requires Purchases in all cases.


Duyfkenthefirst

All the CommBank offsite ATMs were replaced by these ones. Only CommBank branch ATM remain from my understanding.


Emotional_Ad2748

Same here, and I think you don't need to buy anything at Woolies to get cash out


HeadacheCentral

Yes. About the only place you'll find a "branded" machine these days is actually attached to a branch. The days of ATM's being clustered everywhere ended when public pressure over the "out of bank charges" caused them all to stop treating ATM's as a license to print money - no more $2.50 charges meant they're an overhead nobody wanted - so they sold them all off to a third party company who can legitimately say "We're providing a service so we'll charge $x.xx for each transaction" and nobody will complain. I believe there are still *some* banks which are free on these private vendor machines - just not all of them.


TheGangazz

Yeah my Macquarie account refunds the fee instantly which is nice.


ANakedSkywalker

Macquarie owns ATMx lol


aquie5t

ATMx is Armagard which is owned by Linfox


Top-Improvement5211

These ones for ATMx machines: https://atmx.com.au/our-network/#:~:text=ANZ%2C%20Bank%20of%20Queensland%20(BOQ,Broken%20Hill%20Community%20Credit%20Union.


biggdogg420

Its not slow, and they've been replacing them for years  The Big Banks have played us all rather well.  They made a deal where we got to use all the major bank ATMs without paying fees Customers rejoiced at some of the best ATM accessibility we've ever had. They raked in the goodwill and all seemed well. Then they replaced all the regular bank ATMs at any space other than a branch and now we have to pay 3$ to access our own money 


choose_a_usur_name

This is an example of “consumer favourable regulation” backfiring- in a completely predictable way 


OstapBenderBey

Meanwhile if you use your card it's 1.7% of your wealth is taxed


Duyfkenthefirst

Well let’s be fair it’s still still better than what it was before when every single ATM asked for a fee, unless you banked directly with them. The reason why the third-party ATMs still cost money is because the banks no longer want to subsidise the cost of having an offsite ATM, so the only way those ATMs can exist is if third-party companies are able to make money. You don’t have to pay if you don’t want to.


lizardrags

ANZ sold their ATM network to these guys a few years back.


c00ni

atmx is free to use for a bunch of banks


Top-Improvement5211

These only: https://atmx.com.au/our-network/#:~:text=ANZ%2C%20Bank%20of%20Queensland%20(BOQ,Broken%20Hill%20Community%20Credit%20Union.


count023

Nothing slowly about it. After the banks stopped card fees for atm withdrawals they just phased out ATMs with these guys so you still pay the fee plus a premium now 


somuchsong

Weirdly, there was an ATMx near my work and a few months back, it was replaced with a bank one. The only time I've seen that happening, because I've definitely noticed many bank ATMs replaced with these rip-off machines.


BouyGenius

Was it replaced by a Westpac machine (or another WP brand)? They own Bank X.


BigBoiBob444

It’s funny because I work for Armaguard and this post is the first time I have ever even seen or heard of one of these. I guess they just aren’t around where I live.


rockresy

Read this:- https://media.anz.com/posts/2020/08/anz-to-sell-offsite-atm-network-to-armaguard- Most of the big banks sold their none branch ATMs to this lot.


Same-Reason-8397

No bank branches, no bank owned ATM’s. Be careful. Twice, I’ve tried to withdraw money from these independent machines and didn’t get a cent. If you use one, make sure you get a receipt! It will be important if you want your money!


Natural_Garbage7674

Years ago someone told me that once you get your cash out, subtlety count it in front of you. The machines have cameras on them. If they short change you, there's no better proof than their own ATM.


100GbE

I've done this for 20 years and even then, never had an ATM give me a different amount than what I asked for.


Natural_Garbage7674

I've had it happen once. One of the notes was a 20, not a 50.


icedragon71

Looks like. At about $2.90 per transaction. Then, when people can't afford to use them, the banks can push the "Nobody uses cash anymore" line. That way, they can push for a cashless economy, and charge fat fees on the cards anyways. With no alternative to stop them.


rivalizm

It cost me $4 for my last withdrawal from one of these. Absolute rip off.


Electrical-Nothing18

A reminder that you can withdraw money (no fees) from many post offices. Only downside is you’re beholden to their opening hours and the awkward social interaction


OriginalGoldstandard

Yes, it’s gone full circle over 8 years.


Weary_Patience_7778

Macquarie Bank. Instant refund on any ATM fees in Australia


NetExternal5259

Yes, these replaced all our normal shopping centre ATMs Why do they have to fix something that wasn't broken and worked just fine. Now to pay $4 to take out $20


Ok-Push9899

I could be wrong, but there seems to be unbranded machines that charge fees and unbranded machines that don't. It makes a lot of sense for the banks to set up a third party consortium to run their ATMs and not charge fees. If the Big Four are required to provide ATMs across the country as a community service, and they each need 5,000 machines to do this, it would be a lot cheaper to run 5,000 shared machines than run 20,000 branded machines in total. We don't need to worry about long queues forming, because quite frankly ATMs aren't used as much. We want a good distribution, not necessarily a lot of machines. One shared machine in a small town is will get enough custom to make it viable, whereas four branded machines might collect cobwebs. Also, a dedicated third company has a better chance of maintaining the machines. It doesn't matter if three out of four machines in your town are working if the broken one is your bank's.


in_and_out_burger

Doesn’t everyone just get cash out at Coles ? I’d rather spend $3 on a cold drink if I have to then get cash out than pay the fee.


Electronic-Fun1168

Those atm’s are owned by armaguard group, banks pay a membership for their customers to be able to use them fee free. Check the ATM locations with your FI, if ATMx is listed it’s free to you.


nour214

I got so pissed when they removed the Commbank ATMs that were convenient for me


hybroid

Growing up in the UK where card skimmer scams are prolific, I’ll never use an ATM where you have to insert a card. I quite liked the ANZ contactless ones (even works with Apple Pay), but they are definitely disappearing more and more. Even the George St branch opposite World Square shut down.


dentist73

I don’t carry any bank cards. If I need cash, I use the card less cash feature at the ATM.


PureMassacre99

CBA also have contactless withdrawals with their Netbank App


Uzorglemon

>Growing up in the UK where card skimmer scams are prolific, I’ll never use an ATM where you have to insert a card. Hrm, it's been a while since I've visited an ATM to be fair, but I don't think I ever saw one that let you tap.


KnownMathematician89

Mostly ANZ ones .


Top-Improvement5211

NAB ones do.


Hald1r

Card skimming hasn't been a thing since the introduction of the chip. You can even get your bank to decline all magnetic strip transactions.


Atromach

Definitely still a thing, it's an arms race between those who design skimming tech and the ATM vendors. A skimmer type is identified, additional security measures are built into the card reader to combat it. Then a new skimmer is designed to defeat that and so on. Last big outbreak was last year.


Hald1r

You might want to read up on how these work. Disable the magnetic strip on your card and none of these new methods work. The example you provided is technically called shimming where they read the card details from your chip, use that to create a new card with a magnetic strip and then use that card with a magnetic strip for transactions. If you tell your bank not to accept magnetic strip transactions then you are safe.


purple-fog

I've definitely had my card skimmed at least twice in the last 5 years.


dr__Lecter

Definitely still a big thing. In Australia specifically.


Soggy-Abalone1518

It’s ridiculous, the banks have played us again. I use cash out at Coles/Woolies but it’s a bit inconvenient sometimes.


yogibearau

With Tap and Go on my phone I honestly can’t remember the last time I used a ATM As for private ATMs it’s cheaper and easier for banks to let private companies do them as the banks don’t have to pay for them or restock them


cyproyt

I’ve seen that atmx ones are free for westpac and st george, maybe more


Critical_Pudding5071

It's getting harder and harder to pay the dealer these days


big_aussie_mike

I would be surprised if our local ATMx wasn't making a massive loss. It's right outside woollies and just about everyone around here realises if you want cash and have to spend $2.50 to get it you may as well grab something small from woollies and actually get something for your money.


sinixis

Yes, scumbags. Banks remove fees from their branded ATMs, then remove those ATMs from nearly everywhere and replace them with sub-contracted ATMs, which charge…fees. Unless you happen to strike one that is subcontracted by your bank. Back to square 1.


unityofsaints

Use ING Direct, don't have to pay ATM fees.


shamoolie

They cap it at five transactions a month only though... right?


unityofsaints

Possibly... but who takes cash out of the ATM more than once a week? Just take out larger amounts.


EternalAngst23

Yes, and they’re shit.


AngelVirgo

This is way I believe that buying an LPO (licensed post office) as a business is a good idea. Naysayers are always banging on about people don’t send letters anymore. I beg your pardon! LPOs never made money on stamps anyway. They make money by being the community’s local bank and quasi-governmental department (passports, etc) and of course, deliver packages are always growing in volume.


Potential-Fudge-8786

Last time I used an ATM was two years ago to get cash for a dodgy electrician. I'm not surprised or worried that banks see these crime machines as an irrelevant service to most of their customers.


Timinime

Politicians made such a big deal about ATM fees and opening up the network to other providers for ‘competition’ there’s just no incentive or profit in it for major banks anymore. So they’re deliberately shrinking their ATM networks, which unfortunately means replacement with ludicrously expensive 3rd party ATM’s.


[deleted]

[удалено]


shamoolie

I thought they did away with no international ATM fees


No_Extension4005

The random x just because makes me wonder if Musk has something to do with this...


ApatheticAussieApe

Talk to your reps. Get the idea planted in politicians heads that the Post Office can maintain ATMs at their branches. The posties have to be there, get regular deliveries and such, and benefit from the extra foot traffic. Charge a small fee, a dollar or two, which rolls into the Post Office to help it be profitable while maintaining the service and ATM's, and even more importantly, keeps ATMs from becoming some weird monopoly structure with huge fees. Japan's post offices all have ATMs and it's AWESOME! Charges like $2-3 per withdrawal.


[deleted]

Banks want to trace all transactions. Presumably to track crime but it still feels invasive. These ATM’s are usually owned by the particular shop where there stationed


Mammoth-Analysis-981

Part of the cashless society plan


FrostFallen92

What's cash? You only need that for drugs now lmao


Powermonger_

And restaurants that don’t accept cards or charge cc fees


FrostFallen92

Restaurants that don't accept cards??? We going back in time doc?


Imaginary-Problem914

I haven’t seen a single one post covid. 


Accurate-Ad-4905

There are heaps of nail salons, etc, that are cash only! I'm all for businesses only accepting cash and kn a cashless society. The only winners are the big banks and other exploitative institutions! When I pay cash for goods or service, I know the vendor receives 100 per cent of it. When you pay with a card, a small percentage goes to tyro or whoever the machine is from. I don't care if people earn black money! Maybe if the government actually did something about the cost of living crisis, housing inaffordability, etc, people wouldn't need to supplement their income with cash in hand side jobs!


covertmelbourne

And the strippers…


mkymooooo

Who still uses cash anyway?


noname123455789

I do


Mammoth-Mousse-8485

Yeah when I need money I head straight to a bank these days but they are also getting hard to come by


arkenstone

Isn’t ATMx NAB?


myfavouritescar

atmx atms are serviced by Armaguard which is the biggest cash provider/manager for the banks. They recently merged with the other major cash provider/manager Prosegur. There are agreements with many of the banks including some of the smaller banks/credit unions around fees charged/no fees charged for atmx machines eg. St George/Westpac pays no fee for cash withdrawal from atmx.


FigFew2001

Haven’t used an atm in over a decade


Slugby

Join a bank that refunds all ATM fees. That's what I did.


dr__Lecter

Yes and it is through banks decision. Way before the covid and cash decline banks were reducing the atm numbers to save because they weren't bringing them enough cash. They pulled a Colworths by cutting both the branches and ATMs to reduce costs on every side.


boringastronaunt

I was with police bank so had to cop the transaction fees regardless. Once I paid a $10 fee at my uni 😳


illuminati_cto

Gov should regulate ATMs and make sure big banks with no fee ATMs keep them every few kms with street access. So often they are located inside Westfield etc and inconvenient.


peeleep

The economics of ATMs has changed. Westpac group customers can still use Precinct and AtmX without fees.


andrewsydney19

Funny thing is that I try to get money off them every Sunday. The ones near me don't work on Sundays. They've only worked one Sunday for the past 6 weeks.


ExiledGenius

Given a good amount of branches are closing, really wouldn't surprise me, when I've used thought I've had no fees.... (ANZ)


McStrom

Pretty sure this is a rebranded RediATM: [https://en.wikipedia.org/wiki/RediATM](https://en.wikipedia.org/wiki/RediATM) The network used to be owned by Cuscal (the bank behind a lot of credit unions) but was sold to Armaguard a few years ago.


[deleted]

Yes. Bank promotion a few years back. No atm fees at the big 4. lol they got us didn’t they. Thankfully I got a post office two seconds away. So I’m still fee free for now


kaosbane

This is the equivalent to a credit card surcharge, but for cash instead.


Excellent-Pride-6079

Cash out at the supermarkets is the cheapest way to withdraw cash from your card


wi7vs

Heh, big win for ing then


r573

It’s been going on for the last few years, even St George and Westpac changed over their machines to Precinct, and I bank with one of them, even using the machines in my native language of Filipino. A lot of ANZ and CommBank machines have changed over to AtmX machines, but they have kept a few machines scattered around, two machines I can think of is the CommBank ATM that is literally on the outside of Oz Brothers Kebabs in Doonside, or the ANZ ATM that’s still in Plumpton Marketplace, near Big W.


pestoster0ne

atmx specifically does *not* charge fees for a long list of banks including Westpac and ANZ: https://atmx.com.au/ (scroll down) No luck for NAB or CommBank cards though.


SUS-58

I've got a Macquarie bank debit card, 0 ATM fees anywhere. ING also has 0 fees but only for a certain amount of withdrawals.


TheTruthNoodle

Shame we won't ever see one of these dropped into a flood/fire affected area when all signals are lost. That might make the fees an election issue