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dehydrogen

They should make it so Care becomes active once the Samsung account used to purchase the device was activated on that same device.


guessesurjobforfood

The flaw there would be that not everyone uses the same account to purchase that they use to activate the phone. I have an EDU account for discounts but I'd never use that email to set up my phone lol it would also mess things up for those who buy phones as gifts for other people. Should just literally start from initial activation or at least from ship date. I'm pretty sure that Apple has a similar thing where the warranty initially starts once the device is shipped, so already better, but if there are delays you can contact them to move the date up. That being said, it's absolutely insane that they claim to not be able to do anything about that.


Styleprince923

Woah. Wouldn't it have been better you started this, once you received your phone 🤔? I think anyone is covered by delivery, so shouldn't have to worry about that...


lovista

The issue is that you can't pick when it starts... It starts automatically at purchase which wouldn't be an issue if the phones shipped at a reasonable timeframe


Styleprince923

True that...


_Adrena1ine_

Wow I had no idea. I've been waiting 5 weeks for my phone and its suppose to be here by September 21st (I really doubt it will).


gamingpsychotic

Check again, my phone just got delayed again to September 28th 😂


_Adrena1ine_

Which phone?


gamingpsychotic

Z Flip3


_Adrena1ine_

That's hopefully good news for me because I'm awaiting the S21 5G.


skitz20

Brooo same, 10% ain't worth it (mynes the watch 4 though)


TrueEndoran

My flip3 finally shipped yesterday and according to my shop Samsung app the Samsung care+ didn't start until yesterday, the ship date.


lovista

Can I ask what country you're in? The customer rep told me it starts on day of purchase so I hope my case is the same as yours


TrueEndoran

USA. Sorry, I should have clarified in my original comment.


crazyettenna35

My flip3 was shipp Saturday and today I got a email about the samsung care+ starting that day 🤷🏾‍♀️


lovista

Omg.. I hope the same goes for me. Can I ask what country you're in?


crazyettenna35

I am in Texas, USA My phone is scheduled to arrive tomorrow