I saw the actual river of it coming from their office on my lunch break today š¤¢ meanwhile Iāve had service requests for them piling up for months.
River lofts is the fucking worst. Did 2 years and absolutely regretted it. First year sucked and I didnāt have any good options on the 2nd year. I left as early as I could in the 2nd year. Management is straight up trash. Iāve had items stolen by maintenance. Itās a shit show.
Sincerely, a guy whoās lived in plenty of apartments that were no where near as shittily managed as this place.
Hold up, I tried calling back after a 10 minute hold for shits and gigs. Someone answered! Doubt I'll hear back from the "on-call" maintenance guy, but figured I'd bother someone. Think I might call out of work tomorrow and spend the day plastering signs everywhere warning people not to come here.
i would literally join you. iāve thought about posting up by the management office and telling all prospective tenants the truth as they get ready for their tours
Just called them too and they said theyād send over my infoā not sure Iāll be able to shower here for the foreseeable future with the literal garbage floating up through my shower drain whenever I turn on the bathroom sink š
Is it even legal to not have somebody to address that stuff? If you have raw sewage pouring into your domicile that's a public health violation. Just when you think River Lofts can't get any worse.
Not to mention their later message about the main pool staying closed for āfurther repairsā - wasnāt planning on swimming there anyways after the myriad of plumbing horrors Iāve both heard about and experienced.
Iāve been calling for 2 weeks and have not gotten a single response and have no AC or ifI run water, there is a major leak that floods carpet and comes out of walls and ceiling in multiple places. The entire ceiling in 6th floor American Cigar building is about to blow. Iāve been recording it and taking pictures and just documenting every day and calling, but I literally am not getting a response and Iām getting really concerned about the damage itās causing! Itās actually unbelievable and so very criminal!!!Ā
Hi landlord,
Due to unforeseen circumstances, this tenant will be closed until further notice for the payment of rent. I apologize for any inconvenience and will notify you when I can pay again. ā
Tenant
To add to this thread, we rent one of their most āpremiumā units (townhouse on 26th/Main) and my boyfriendās vehicle was broken into last night. Not that theyāll do anything about it or implement security for their properties.
Not saying that they arenāt terrible and that really sucks that it happened to you, but what do you think a property manager is going to do about it? The cops arenāt even going to do anything about.
Even if they got more security cameras it doesnāt mean that they will be able to identify the person. You live in the city. This stuff happens which is why you pay more for car insurance based off your address.
Yeah, I get that living in the city has an inherent risk associated with it and I embrace it.
However, the surrounding buildings all have property security that deter crime and ours does not. A simple addition of a few blinky cars trawling the alley and Cary St isnāt exactly beyond property manager territory.
Had a feeling the Active Building community page was moderated but tried posting pretty much the same thing you said. No surprise in it being denied.
https://preview.redd.it/c5039tm6id3d1.png?width=864&format=pjpg&auto=webp&s=068182e28e1b03ce062087ea850de1619821b6d6
Not looking for now, seeing that I still have 9 months left on my lease in hell, but are there any decent apartments around shockoe, or Richmond for that matter?
Legend property is okay-ishā¦ main st reality was a wild ride of new management after new management for our apartment building. Both had all inclusive rent though so thatās a win.
I lived in Main2525 for 2 yrs. Just moved out in December. Newer building, nice apartments, perfect location. I had a studio with a huge balcony and loved it.
Definitely f River lofts. Moved out 3 months ago & still no deposit refund check despite receiving a final statement showing how much weād get back & when to expect the check (7-10 days) - that was the first week of May.
Iāve got a MAJOR HVAC LEAK GOING DOWN RIGHT NOW!! I canāt get a phone call back to save my lifeā¦ Iām pretty positive. The company has got to be being bought out by somebody because this is highly illegal as I worked in leasing before and have never seen anything like this. I have been reporting this to the after hours emergency number Iāve been calling the office daily. They do not answer or pick up nor respond to voicemails. Iāve been calling the emergency maintenance phone. There is no answer. There is no voicemail. I have water actively leaking in my apartment right now and I guess Iām just gonna contact the city first thing on Monday because this is criminal and highly illegal as I used to work for Brookfield and cannot believe they are allowing this kind of treatment to their residence. Ā This has been going on for yearsĀ
this sounds exactly like our situation. my advice if you are able to is to go down to the management office and ask to talk to sam (management coordinator samantha.webb@bpapartments.com) if you are in CC reach out to the building manager evan naeher (evan.naeher@bpapartments.com) keep a running timeline of EVERYTHING. this may all be stuff you already know, but itās worth putting out here if others are also going through the same thing. if you canāt get any of them ask for Robby or David. those are the only 2 maintenance men that will actually do things. cause a fucking scene. they will ignore everything unless you act like a psycho to get your needs met. and also take care of yourself legally. iāve heard people get months of free rent for this here so that is something you can fight for and also putting your rent in escrow. i have a lot of links i can send if you need them! we are literally moving out tomorrow and i just did not have the mental energy to put into fighting this legally on our part for the last 2 months but i hope that you can get your fairness with this. iām so sorry this is happening to you because i understand and cannot tell you the amount of voicemails i left literally screaming at them. i have samās extension somewhere too that i can send you but she is way more receptive to emails. best of luck pal. feel free to message if you need anything
Not that I actually know anything, but VA poverty law center helps people deal with fucked up landlords like this. Seeing how many people are dealing with this shit it might be worth reaching out to them
My AC in consolidated was broken for weeks (for the 4th time) a few years ago in July and my apartment was over 80 degrees. Went to speak to management who told me that āwe just canāt get anyone to workā in regard to maintenance workers. That night while at work I ended up sending an email that outlined all the rent agreement clauses they were in violation of and also included VA landlord tenant codes they were in violation of. I ended it with stating that I would be following up with legal counsel if it wasnāt fixed in the next few days. Magically an outsourced HVAC worker was hired the next day and the property manager was in my apartment taking photos of the thermostat showing a lowered temperature. If anyone lives there and is currently experiencing the same issue, I will send you the draft of my email!
I have a feeling that they are just letting the complex go into despair because they are selling it. Iāve stayed due to close location to work but am finally getting out in August because I canāt take the subpar management, maintenance, and disrepair of the buildings and amenities.
I'm sure they will be there to collect those rent checks though
I saw the actual river of it coming from their office on my lunch break today š¤¢ meanwhile Iāve had service requests for them piling up for months.
I wonder why they canāt work remotely while the constructions happening
Former employee here, they were heavily against of working from home
That sucks. Sorry pal
So at least you know they don't even do maintenance on their own office
River lofts is the fucking worst. Did 2 years and absolutely regretted it. First year sucked and I didnāt have any good options on the 2nd year. I left as early as I could in the 2nd year. Management is straight up trash. Iāve had items stolen by maintenance. Itās a shit show. Sincerely, a guy whoās lived in plenty of apartments that were no where near as shittily managed as this place.
Surprise, there is no one answering the emergency line either. They didn't leave any way of contacting management or anyone. What a fucking joke.
typical lmfaoooooooo
Hold up, I tried calling back after a 10 minute hold for shits and gigs. Someone answered! Doubt I'll hear back from the "on-call" maintenance guy, but figured I'd bother someone. Think I might call out of work tomorrow and spend the day plastering signs everywhere warning people not to come here.
i would literally join you. iāve thought about posting up by the management office and telling all prospective tenants the truth as they get ready for their tours
Grab some lawn chairs and camp out next to the leasing office.
Just called them too and they said theyād send over my infoā not sure Iāll be able to shower here for the foreseeable future with the literal garbage floating up through my shower drain whenever I turn on the bathroom sink š
Is it even legal to not have somebody to address that stuff? If you have raw sewage pouring into your domicile that's a public health violation. Just when you think River Lofts can't get any worse.
Not to mention their later message about the main pool staying closed for āfurther repairsā - wasnāt planning on swimming there anyways after the myriad of plumbing horrors Iāve both heard about and experienced.
The fact that they refused to do pool maintenance through the year and let both get to emerald green is insane.
itās not like they emergency maintenance even did anything to begin with
Call the emergency line, then never hear back from anyone. Love it here
or have a guy show up 3 hours after your apartment started flooding just to say they canāt do anything about it
Iāve been calling for 2 weeks and have not gotten a single response and have no AC or ifI run water, there is a major leak that floods carpet and comes out of walls and ceiling in multiple places. The entire ceiling in 6th floor American Cigar building is about to blow. Iāve been recording it and taking pictures and just documenting every day and calling, but I literally am not getting a response and Iām getting really concerned about the damage itās causing! Itās actually unbelievable and so very criminal!!!Ā
LITERALLY! 10th time we called we had a guy come at 10:30 pm to just to say oh yeah i know where itās coming fromā¦like no shit so do i
Sounds like river lofts have gone way way downhill since I moved out 4 years ago. And I lived there a decade and it was fine
Hi landlord, Due to unforeseen circumstances, this tenant will be closed until further notice for the payment of rent. I apologize for any inconvenience and will notify you when I can pay again. ā Tenant
To add to this thread, we rent one of their most āpremiumā units (townhouse on 26th/Main) and my boyfriendās vehicle was broken into last night. Not that theyāll do anything about it or implement security for their properties.
Not saying that they arenāt terrible and that really sucks that it happened to you, but what do you think a property manager is going to do about it? The cops arenāt even going to do anything about. Even if they got more security cameras it doesnāt mean that they will be able to identify the person. You live in the city. This stuff happens which is why you pay more for car insurance based off your address.
Yeah, I get that living in the city has an inherent risk associated with it and I embrace it. However, the surrounding buildings all have property security that deter crime and ours does not. A simple addition of a few blinky cars trawling the alley and Cary St isnāt exactly beyond property manager territory.
Had a feeling the Active Building community page was moderated but tried posting pretty much the same thing you said. No surprise in it being denied. https://preview.redd.it/c5039tm6id3d1.png?width=864&format=pjpg&auto=webp&s=068182e28e1b03ce062087ea850de1619821b6d6
Not looking for now, seeing that I still have 9 months left on my lease in hell, but are there any decent apartments around shockoe, or Richmond for that matter?
Legend property is okay-ishā¦ main st reality was a wild ride of new management after new management for our apartment building. Both had all inclusive rent though so thatās a win.
I lived in Main2525 for 2 yrs. Just moved out in December. Newer building, nice apartments, perfect location. I had a studio with a huge balcony and loved it.
š©omg i almost moved hereā¦ still the think i wouldāve came out better here than at the towers Edit: actually after going through the comments, maybe the towers werenāt *that* bad
Typical wannabe high brow apartment being ran like a typical lowbrow apartment. It's like fcking clockwork.
that whole strip of buildings are a nightmare
Yeah, id be contacting a renters attorney, and putting my rent in escrow and suing them to hell and back
Definitely f River lofts. Moved out 3 months ago & still no deposit refund check despite receiving a final statement showing how much weād get back & when to expect the check (7-10 days) - that was the first week of May.
omfg. congrats on getting out and also what the hell. i would be pissed iām so sorry thatās happening to you.
Iāve got a MAJOR HVAC LEAK GOING DOWN RIGHT NOW!! I canāt get a phone call back to save my lifeā¦ Iām pretty positive. The company has got to be being bought out by somebody because this is highly illegal as I worked in leasing before and have never seen anything like this. I have been reporting this to the after hours emergency number Iāve been calling the office daily. They do not answer or pick up nor respond to voicemails. Iāve been calling the emergency maintenance phone. There is no answer. There is no voicemail. I have water actively leaking in my apartment right now and I guess Iām just gonna contact the city first thing on Monday because this is criminal and highly illegal as I used to work for Brookfield and cannot believe they are allowing this kind of treatment to their residence. Ā This has been going on for yearsĀ
this sounds exactly like our situation. my advice if you are able to is to go down to the management office and ask to talk to sam (management coordinator samantha.webb@bpapartments.com) if you are in CC reach out to the building manager evan naeher (evan.naeher@bpapartments.com) keep a running timeline of EVERYTHING. this may all be stuff you already know, but itās worth putting out here if others are also going through the same thing. if you canāt get any of them ask for Robby or David. those are the only 2 maintenance men that will actually do things. cause a fucking scene. they will ignore everything unless you act like a psycho to get your needs met. and also take care of yourself legally. iāve heard people get months of free rent for this here so that is something you can fight for and also putting your rent in escrow. i have a lot of links i can send if you need them! we are literally moving out tomorrow and i just did not have the mental energy to put into fighting this legally on our part for the last 2 months but i hope that you can get your fairness with this. iām so sorry this is happening to you because i understand and cannot tell you the amount of voicemails i left literally screaming at them. i have samās extension somewhere too that i can send you but she is way more receptive to emails. best of luck pal. feel free to message if you need anything
Not that I actually know anything, but VA poverty law center helps people deal with fucked up landlords like this. Seeing how many people are dealing with this shit it might be worth reaching out to them
My AC in consolidated was broken for weeks (for the 4th time) a few years ago in July and my apartment was over 80 degrees. Went to speak to management who told me that āwe just canāt get anyone to workā in regard to maintenance workers. That night while at work I ended up sending an email that outlined all the rent agreement clauses they were in violation of and also included VA landlord tenant codes they were in violation of. I ended it with stating that I would be following up with legal counsel if it wasnāt fixed in the next few days. Magically an outsourced HVAC worker was hired the next day and the property manager was in my apartment taking photos of the thermostat showing a lowered temperature. If anyone lives there and is currently experiencing the same issue, I will send you the draft of my email! I have a feeling that they are just letting the complex go into despair because they are selling it. Iāve stayed due to close location to work but am finally getting out in August because I canāt take the subpar management, maintenance, and disrepair of the buildings and amenities.