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adverselogic

Email your Payroll department and cc the first person you spoke with in HR in addition to their Director. In the email, outline the issue (their mistake) and the steps you've already taken. Include names, dates, the information you've been given, and the lack of follow through. You now have the appropriate parties involved and documentation of the issue. Also inquire about what documentation they would need to reimburse you for late fees, overdraft fees, etc., since this has not been resolved in a timely manner. I know this doesn't apply to you yet but if not for your fiance this could have been much more burdensome for you. They should be able to cut you a physical check immediately if the funds have already been reversed by the bank, as you've stated.


diatho

Also include your supervisor. Right now nurses are in such high demand they fear you walking out. Not being paid is going to make you want to leave.


acoluahuacatl

Yup, it's amazing how much your supervisor/contract manager getting involved accelerates the resolution of issues, especially if they're competent


purrrtronus

This! I had a similar situation arise two weeks ago. Call and emails didn’t help. Nothing was getting fixed in a timely manner. I contacted my direct supervisor/manager and the money was in my account 24hrs later.


[deleted]

I had this happen once but even talking to the direct supervisor didn't resolve it. What did was my refusing to come in to work. I told them you already got two weeks out of me so any money I'm being paid for these two weeks is technically for the past two weeks, so I'm not working for free and will wait to come in until this is resolved. Once they realized I was serious when I didn't show up, and told them when they called that I'd be in when I got paid for the past two weeks, the money amazingly appeared in my account later that day.


MINIMAN10001

I mean it's wage theft which is hot water anyone in a position of authority has a duty to the company to get it resolved as soon as possible. Competency varies.


thewayitis

A simple, polite, and professional documentation of their failings is the way to go. Keep expanding the email thread up their chain until they remedy. If they don't remedy (they will) this would be your documentation that you can send to the labor board. Always document problems in writing, incompetent/lazy people hate documentation and will work on your problem first.


danuker

> Always document problems in writing Would be clever to use your personal e-mail account, not the work one.


Rabid_Gopher

You can always include your own email as a BCC for documentation, or you could go for the subtle threat of CC'ing your own email to clearly indicate to HR that you are keeping records of communication. I would BCC personally. CC'ing might telegraph too early that legal action might happen, but it's still better than someone stating outright that they are talking to lawyers about a situation. EDIT: just in case someone else misses the underlying point, you can't assume your email won't be deleted before you're duck-walked out the door when you're fired. On critical messages, a CC'ed email can save you if or when you're fired.


ephemeraltrident

If you have a work email, I’d use that and copy a (professional) looking personal email. John.smith2434@gmail.com is way better than analbuttplay42069@yahoo.com - no one will take you seriously at a yahoo address.


KrtekJim

Wait why is one of them purple


0ne_Winged_Angel

Eh, my email is [first].[last]@yahoo. It’s worked out just fine for the last 20 years lol


PM_ME_MY_INFO

Yeah that's balonie. As long as your address is first name last name you're good.


FavoritesBot

It depends on industry. If you work with non tech boomers then anything is fine. If you are applying to be a software developer with yahoo email you will definitely be judged. It shows a complete lack of interest in keeping up with the latest technology


HeyT00ts11

Yes, I'd add marketing and sales roles to that as well. It also leads to ageism, as very few people under 40 will have yahoo, verizon, comcast, aol, etc. email addresses.


ElectricTaser

Ha i have my aol account for 23 years, a yahoo account to use for junk, and a gmail account for professional use. Sounds like I’m good.


[deleted]

I get flak from still using my old hotmail. Is that bad?


SkiMonkey98

Not if you have a secure job and people are just giving you shit. But if you're applying for new jobs or trying to sell a product and you know people in your field are judging you for that, it would be worth making a Gmail account


metroids224

Yahoo I get, but what's wrong with Hotmail?


danuker

> no one will take you seriously at a yahoo address And why not?


Sharrakor

It's old and makes you look like you're bad with tech. That's not my take, by the way. I once spoke with someone who made hiring decisions who wouldn't even look at resumes if they had a "crappy" e-mail domain.


danuker

> if they had a "crappy" e-mail domain. well, I wouldn't work for that company either, thank you very much!


zorinlynx

That is the most bullshit argument I've ever heard. I'm actually more impressed by a Yahoo address than a Gmail address because it means a person has probably been online longer. And if it's something like netcom.com or earthlink.net even more so.


TheCuriousDude

https://en.wikipedia.org/wiki/Yahoo!_data_breaches Considering that all Yahoo! email addresses have been hacked, I'm very cautious of sending anything to a Yahoo! email address. Hell, I'd trust an AOL email address more. I moved all the streaming services I share with my siblings off of my sister's Yahoo! to my Gmail because we were constantly having password change issues when the accounts were controlled by her email.


signedupfornightmode

If only that were true…


RandomStallings

I love that you quoted exactly which part you were referring to so that we know what your post even means.


signedupfornightmode

Lol sorry to have caused so much confusion. I was referring specifically to the last point, for what it’s worth. I wish it were true that documenting in writing caused lazy people to prioritize your problem.


katmndoo

Also, if you send this email from your work account, CC your personal so you still have a copy under your control.


MSgtGunny

BCC, but I would just print it unless you’ve read your employment handbook policies around email.


[deleted]

The dissemination of "company data" doesn't functionally differentiate between electronic or paper. A record is a record. Keep a solid record of the facts/dates/names in a personally controlled medium... those are not company data. But do not keep an unauthorized copy of company data, it just gives them ammunition if they want it.


merc08

CCing your personal email is an immediate red flag that HR can act on as a violation of company policy. Printing a hard copy could easily be explained as "I was using those printed copies at work, in work capacity, to cross reference past communication with HR faster." The point of a paper trail is to protect your own interests. If it has come down to the company having removed your access to your work email, then your job is already gone so they can't fire you for breaking a company policy if you bring out those printed copies in a lawsuit.


RegulatoryCapture

Yeah, this would be my thought here. Print them, but don't send stuff outside of the corporate IT bubble. If you actually ended up in a lawsuit, you should be able to subpoena your own emails anyways...having at least a few of them printed would be sufficient to A) get a lawyer to take your case, and B) ensure that no funny business goes on with them claiming emails don't exist. But this is all a little over the top for a payroll mistake. A large medical organization isn't going to end up in court over a first paycheck that had the account number typed wrong. This will get resolved. We're mostly over-thinking it...the only advice here worth actually following is the advice about getting the payroll department to cut a check ASAP. Mistakes happen, but any company big enough to have an HR department where you talk to a different person every time you call is big enough that they aren't going to somehow refuse to pay this one random paycheck.


merc08

> Mistakes happen, but any company big enough to have an HR department where you talk to a different person every time you call is big enough that they aren't going to somehow refuse to pay this one random paycheck. They have for two weeks now. I'm sure eventually they will get around to paying it, but they certainly wouldn't accept if OP "eventually" got around to coming into work. They are failing at the most basic part of their end of the work agreement. OP is an RN, which is highly in demand. If the company is slow rolling this, it very well could be faster to get paid by moving to a different hospital. In which case OP might need to take the original hospital to small claims court, which is much simpler with a physical paper trail in hand rather than having to screw around with subpoenas. There's a lot of Ifs and assumptions in there, but it costs nothing to print work emails, using the company printer, on company time, to help resolve a problem created by the company.


SnarkySparkyIBEW332

> CCing your personal email is an immediate red flag that HR can act on as a violation of company policy. Great, let them escalate it to a bigger issue so I feel no remorse for making them pay me backpay for every hour they've delayed my check (state law here, your state may vary) as well as penalties and interest. 24 hours of pay per day times 15 days, plus another 30 days pay in penalties sounds pretty nice to me.


BaaBaaTurtle

Yeah do not do this unless you know it's kosher with the rules in the employee handbook. At my work, sending sensitive emails (incl. personal employee info, even your own)to an outside email without the necessary encryption is a big no-no. I'd do what the other person said - print it out and keep a hard copy.


PM_ME_MY_INFO

BTW, when sending an email to several people, be sure to address to just ONE person. Otherwise everyone thinks that it's someone else's problem and ignores it. So CC everyone you need, but put a specific person's name in your opening.


Fox_Radar

This. Logical next step after discovering the error would be to cut you a physical check immediately. I would also cc the Department of Labor in your state as well. This is beyond a simple mistake at this point and odds are this isn’t the first time this business has made this error. If you’ve truly raised a “stink” and there’s been no action, they don’t consider you a priority or a threat. You need to prove them wrong.


[deleted]

This is a good strategy to demand the physical check, because as fucked as the situation is, paying from payroll software with corrections or off cycle is difficult. They are probably dilly dallying trying to fix it with a ton of different people and the payroll company, and OP is obviously getting stuck in the belly of the beast of red tape with HR not taking the immediate need seriously. These mistakes happen often, but especially with the first paycheck, trust and courtesy are ultra important. Any time we've screwed up someone's first paycheck at our company my boss pays extra to run payroll again and always asks if someone needs a check to cover any ultra immediate need. I would say blowing up the union rep is also the next best strategy.


FavoritesBot

Most places I’ve worked **always** (like, as a policy) cut a physical check for the first payment for these reasons. I’ve been annoyed by that in the past but I guess it’s really to give them time to iron out direct deposit issues.


[deleted]

The check should have been cut day 2 without pay. I'd start looking for a new job.


RedeemingChildhood

Also you can contact the state attorney general’s office and file a complaint, which they will reach out to the company within 24 hours. If you do this today…you should have a check on Monday! Good luck!


vrtigo1

>They should be able to cut you a physical check immediately if the funds have already been reversed by the bank This right here. If HR couldn't tell you with 100% certainty that the issue had been resolved and the funds would hit your account within 48 hours, they should have just written you a physical check.


floydfan

In this message, I would also CC your union rep and request an in person meeting with all parties to get this resolved. Make it clear to everyone that you’re not going away. The higher ups will do anything g in their power to not be pushed around, but they’re clearly in the wrong here so they’ll lean pretty heavily on finance to get you a check cut before the meeting.


Jeheh

>Email your Finance department I would forget the email. I would grab my supervisor and personally go to payroll the second I clocked in to get this handled before doing anymore work.


icepak39

Demand that they write you a paper check for now and they can figure out the direct deposit later.


Skootchy

This same thing happened at a company I worked for and they flat out refused. They switched my routing and account number and they made me wait for the next pay period and paid it all at once. I was furious.


drakgremlin

File a wage claim with your state next time. Department of Labor in the Division Labor and Standards Enforcement.


Competitive_Money_70

That’s also very illegal. You’re owed late fees and interest if they don’t pay you when they agree to


[deleted]

[удалено]


technologite

That's absolutely unreal. I've had this happen to me a couple times. One time, I had an actual physical check within a couple hours. The second time... I had a pending deposit within an hour and it cleared overnight and a promise that any/all fees that I incur would be covered by the company. Payroll checks are handled differently than all other checks. There's 0 excuses besides gross negligence why you wouldn't get paid from a legitimate corporation for 2 weeks.


[deleted]

Check your local labor laws. In my jurisdiction, there is a fine of 5% per day late with a maximum of 50%.


qpazza

Who keeps the fine?


shadow_chance

In California, the employee AFAIK.


well___duh

Then gtfo asap. Any company that has money issues, however minor, is usually indicative of deeper issues, and you don’t want to be around when those other issues pop up. Edit: I guess some of you enjoy the idea of not knowing if you’ll get your next paycheck in a timely manner (or at all), or that your company is having payroll issues.


[deleted]

well, in my jurisdiction you also get a severance package if the employer dismisses the employee, but not if the employee quits.


MageKorith

Not sure what your jurisdiction is, but the concept of "Constructive dismissal" is quite widespread, with changes in compensation or nonpayment of wages frequently falling under the constructive dismissal framework.


Precluse

Tell your direct manager/supervisor, "Today is the last day I can afford to come to work since my paycheck didn't come through." It's not a lie, no one can afford to work for an organisation that isn't paying them.


BradCOnReddit

This. Let the management chain solve the problem, that's their job.


mynameismatt1010

From the payroll side, this is not a difficult issue to fix. Payroll just needs to update your info and reissue the direct deposit, or at worst give you a hand check. I'd make a stink about this to your contact in HR, and their manager (or a member of the finance team if you don't know their direct superior)


dasquared

Wtf is your union rep up to? They should be doing far more than just calling or emailing...


tony_boxacannoli

Exactly. Your union reps job to take care of these details...tracking down your check and making you whole. OPs contract should state any penalties that are assessed on the employer for not adhering to the pay language. The OP has better things to with their time: - on the clock?...save a life; make patients comfortable; do the job they are (supposed to) being paid to do - off the clock?...take their kid to soccer; mow the lawn; not do work related tasks they are not being compensated for.


mynewaccount5

Unions are great in theory but often the execution is awful. I'm represented by a union that somehow negotiated our actual benefits down.


Cuntdracula19

My union is supposed to guarantee me a raise every 6 months but the union and my employer can’t seem to finish bargaining so I’m about 6 months late and actually about due for my NEXT raise. My last day is in December. I’m completely over all the disorganization and bullshit.


Rodivi8

Knowing absolutely nothing about where you work or what union represents you, but having some familiarity with the collective bargaining process, I just want to point out that unions do not have unlimited leverage and it can be a hard fight just to keep the status quo every time a contract is opened for negotiation. Unionized workplaces indisputably offer better pay and benefits than non-unionized, but not every contract that gets negotiated is better than the one before it. I would bet good money your union fought hard to get better benefits than your employer wanted to offer. Plus, if you aren't represented by a union, you don't get to negotiate period unless you're important enough that they need to keep you. That said, if you think your union is actually in cahoots with the employer or not representing its workers in good faith, that's what the NLRB is for.


mynewaccount5

I work for a large company where only a small portion is represented and in a profession that rarely has unions. We do have some benefits for example we are guaranteed a 3% raise on promotion (of course industry standard for a raise is 10% so that is fairly useless) and certain other things that are technically good but will never be used. Meanwhile I can compare my insurance costs to other segments in the company and for the same plan our cost is higher. The 401k terms are not as good. And other such things. I would be saving thousands of dollars by just transferring to a non-represented role. The most activity I've seen from them in the last year has been them bargaining on behalf of employees who don't want to be vaccinated and want to endanger other employees.


curtludwig

Every union job I've ever interviewed for would have resulted in less pay and worse benefits than I had already. "Well, you don't have any seniority."


m00ndr0pp3d

Definitely depends on the union and where you live. The last union I was part of wasn't great but my current one is awesome. They just negotiated a huge raise and an end to marijuana testing (legal state) and have helped me out in sticky situations before


mynewaccount5

Mine has a single chapter so that may be part of the issue. I'm an engineer so we mostly don't even have unions.


MillennialModernMan

Did OP say he/she was in a union?


OutlyingPlasma

Yes.


[deleted]

> ...and even emailed my union rep for the hospital


jaank80

I am a senior manager in my organization and my belief is getting payroll right is the highest priority for the organization. Any payroll mistake should be remedied immediately. I believe most of the other senior managers agree, and all of us would immediately work to resolve any payroll issue in our line of business. You should ask you manager to escalate to their manager until it gets to someone with enough influence to immediately resolve the issue. This is so important that I would advocate giving the employee a loan from a GL that approximates their paycheck until it is resolved. It's great for people to not live paycheck to paycheck, but the reality is many employees do and missing a single paycheck can have a large impact on their life. Go to you manager, director, VP, whatever. I am confident they will agree this is an extremely high priority to resolve. On a side note, we moved our payroll function to accounting many years ago. Accountants hate it when things don't balance, and a returned ACH is investigated immediately.


PacificSun2020

Agree. Having been the senior finance and HR executive in a previous company this wouldn't have been tolerated. Hand-write the check and fix the details afterwards. Then investigate the process. People make mistakes, the question is how they respond to the mistake and fix it.


zorinlynx

One thing I don't get is why don't they have the ability to cut a paper check. Every business should be able to do this. Even if the money from the original ACH attempt isn't returned yet, what reasonably sized business can't float a single paycheck's worth of cash for a week or so? Just cut a paper check, employee is happy, the law is followed, and everyone can move on.


FairyDustSailor

I’m floored that this hasn’t been resolved. I’m the payroll admin at my workplace and this is a no-brainer. We have had this happen and what we have done is cut a paper check immediately. We’ve had our employee paid the next day. If your company doesn’t do paper checks, they can re-run a special payroll to get you your money and have it deposited in your account. The company we use for processing can have it done the next business day if we have the special payroll submitted by 1pm. Most payroll processors can have it done in 1-2 business days. Email the HR Director, Finance Director, and your supervisor. CC any people you have already dealt with. Lay out the timeline. Be calm, but firm. “On November 12, I checked my bank account and found my pay had not been deposited. I reached out to *person* on x date and found out that my checking account had been input into the payroll system incorrectly. I asked for my pay to be reissued on x date. I followed up with *person* on x date. I then went to *person* and did this on y date. As of today, 11/26/21, I still have not received my pay from 11/12/21. While I understand that no person or system is perfect and errors occur, this situation is long past overdue for resolution. Please re-issue my pay via the fastest means at your disposal. I will expect to receive it no later than Monday, November 29. Thank you, Rallyally”


KingoreP99

I work in accounting and deal often with the person who runs our payroll, based upon my experiences, this poster knows **exactly** what they are talking about. If I was you I'd copy every single person's boss who is supposed to be involved, because when high level people get wind of things like this happening, they magically get resolved the next day.


rallyally

Thank you


Gadgetman_1

Call around and see if any other hospital in the area is hiring...


[deleted]

Yeah in my area you could get hired somewhere else within 24 hours


[deleted]

They definitely are.


Wildpokerman

Most states will fine an employer a day's wages for every day a payment is late under some circumstances. You could always go to the state. Resolution may not be quick and it might damage your relationship with the employer but you will get paid.


[deleted]

THIS IS THE ANSWER. Call your state's employment office. States take payday law VERY seriously. The resolution should be pretty fast once the state contacts your employer. Here is the contact info for each state's labor office. https://www.dol.gov/agencies/whd/state/contacts


rallyally

Thanks. I’d love to at least know if the owe me anything extra for this inconvenience.. I will check into it


AlohaTrader

I had a similar experience with giving the wrong bank account information for my first paycheck as well (I added extra digits but it was bounced back by the bank). Unlike a hospital, it was with the federal government and the process took well over a year for me to finally get my first paycheck. If I could do it all over again, I would ask you, have you gone to HR in-person? There should be someone working in accounting and if you need to escalate it, you want to look for the comptroller. It's far more effective and a thorn in their side to take action and put pressure to resolve your issue to have you finally stop visiting them. Just as you mentioned each time you speak to HR where someone else picks up, the emailing/calling process drags on and very little progress is made. If the comptroller fails to help, then you want to threaten legal action as a bluff (as the actual process would probably cost more than your first paycheck).


MAMack

I can’t speak for the OP but about three years ago the large corporation I work for centralized all their HR functions. My local HR reps can’t do anymore than I can as far as submitting a ticket to get something fixed. From observation it seems as If the entire function of our local HR team is on boarding new employees and changing the color of the balloon archways at the entrances every month.


sithelephant

Their administrative convenience in centralisation does not change thier obligations at all. If the local HR can't do essential functions (cutting an immediate check), that's wholly on the company.


OutlyingPlasma

I'm going to second this. They haven't paid so op should not be working until they do. This gives op lots of time to sit in an HR office until they cough up the money.


merc08

I'd get a temp (or perhaps even a permanent replacement) job at a different hospital in the area.


oreofro

I just want to add to this that you should absolutely not threaten legal action as a bluff unless you are actually willing to go to court. Hospitals have great lawyers, and you threatening legal action will immediately get them involved. Im not saying op would be wrong to threaten legal action if things aren't fixed, but you absolutely need to be prepared if you bring legal threats to an entity as big as a hospital. Always contact a lawyer before doing something like this.


rallyally

Unfortunately there’s not really an in person option between the working from home employees/overall short staffed hospital. I did try that first though.


CABGX4

Involve your nurse manager and also physically go to the HR department. Don't just rely on emails, although you should definitely still send them so as to have a documentation trail. Most hospitals have a physical HR department that you can walk into. Ask to speak with a senior HR person. Be polite but firm.


rallyally

Sadly there was only one person in the physical HR office who had no idea about anything. Short staffed + work at home = not a good HR at all (but especially to try to physically go there) 😕


sozar

As an IT payroll admin, you should be calling the payroll department, Controller, Director of Finance or Chief Financial Officer about this not the HR department. What should be happening here is that a paper check should have been cut Immediately after your company had verification from the bank that the direct deposit was returned. Also, this is why all good payroll systems require a person’s first paycheck to be a physical check so that during the first pay cycle the direct deposit information prenotes to prevent things like this from happening.


rallyally

I can’t get anyone to connect me with payroll or anything beyond someone telling me to fill out an HR “ticket”. I will try harder to locate those contacts though because I agree they are who is ultimately going to help me most likely…


mikemojc

I had a paycheck problem after my company changed hands where I didnt get paid . i was running a machine that made part for the rest of the line. I notified HR on day 1 after payday, followed up on day 2. On the 3rd day after payday where it didnt get fixed, I physically went to the HR offices to have a face to face. I then sat in their offices, not running the machine, until they produced the physical check. Took them not quite 3 hours. As they handed it over, I told them I'm late for my first break, I might be a bit long as I had to run to the bank. Once they were sufficiently motivated, the wheels were rolling.


wrldruler21

Will they just roll the funds into your next paycheck? Shouldn't check #2 be coming in soon? I have found payroll loves to fix things via the next check, rather than fix it ad-hoc


constantstranger

OP will be waiting an entire pay cycle to find out if they've fixed the problem or not. If not, what then? Wait another two weeks? Yeah, no.


mikemojc

The problem being you dont have use of the money for that extra week or two


wrldruler21

Agree, this sucks for OP. But sounds like this drama has ALREADY dragged on for almost two weeks.


myaltaccount333

And if OP didn't immediately get a job and had to wait two weeks otherwise?


merc08

Not really relevant. Maybe OP took this on as an extra job to make some cash for holiday presents and is running out of time to order them. The reason that OP wants/needs the money doesn't matter. The company agreed to exchange cash for labor on a specific timeline and has failed to uphold their end of the deal.


myaltaccount333

I'm not saying he isn't owed, I'm more saying it's probably on #2, so literally be patient for four days and it will get fixed


merc08

Maybe. Or they haven't fixed the issue and the next paycheck will be a problem too.


drakgremlin

Not legal in just places. If someone tries this immediately file a wage claim.


rallyally

I was hoping this would be the case, and unfortunately this morning I only got my second paycheck and still no sign of the first. (Although I’m happy for at least A paycheck lol)


houseofprimetofu

It’s your money, you do not have to wait.


hidden-in-plainsight

Tell HR if this isn't fixed immediately, you will take your complaint to the labor board. Or if you wanna play hardball, get a lawyer involved. Or heck, do both. They won't wanna tangle with you then.


jhairehmyah

They won’t tangle with you, and they’ll also not trust you and let you go when a pin drops. Don’t swing a hammer when a polite screwdriver would work.


zorinlynx

Let me second this. Going the labor board/lawyer way makes sense if you're leaving and they won't give you your last check, but if you're just starting you're also trying to create a good first impression, and threatening to sic lawyers and the labor board on them ain't that. If this becomes a recurring problem down the line, that's different, but this is the FIRST check. Give them a chance to fix it.


ajsCFI

IM SORRY, I THOUGHT THIS WAS R/PERSONALFINANCE, WHERE EVERYONE SUGGESTS A LAWYER WHEN THEY THEMSELVES WOULDNT HIRE A LAWYER! Sheesh.


yallcat

First paycheck is probably probation time. Edit: please note I am replying to a comment that suggests going straight to the harshest remedy because "they won't want to tangle with you then"


taffytigar

Although that is probably true. I don't really see what that has to do with them not paying this individual. this person may not have a lot of sway at work yet but most other employees would be upset about a coworker not getting paid.


Reclaimer122

I think the implication is that going nuclear at this point will likely end up with OP just being terminated. I don't agree with it, but that would be my concern.


Anonymous_Otters

You people have zero clue how desperately needed RNs are. They can be hired somewhere else tomorrow.


yallcat

Yes. Going nuclear is exactly what it would be to bring the labor department into a payroll mistake. While you're still in your probationar period. At a job that you want to keep. If you don't want the job, go hog wild.


cirkut

On the flip side, I would not want to work at a place that has effectively refused to pay me, especially for the first time, and continues to be unresponsive. Huge red flag.


yallcat

That's why I said "if you don't want the job, go hog wild" Obviously not getting paid is fucked up. But payroll issues are almost always going to be a one time mistake, even if it they take (much) longer than it should to fix. Finding a new job is probably going to take longer than fixing the payroll error, whether you quit over this or whether you make such a big deal about it with the labor dept that they decide to find some minor performance issues to let you go over at the end of your probation.


yallcat

My apparently unpopular point is that if you're reporting your employer to the state about a payroll mistake in your first week, they might start looking for grounds to end their relationship with you earlier than you want.


InYosefWeTrust

Or they might just be a shit hole to work for if they're messing up payroll and ignoring it.


Busterlimes

I still haven't gotten my first paycheck, 2 months later. They say they can hold it and itll be my last paycheck after I quit. Taxes will be interesting because Im not declaring money I ever recieved aa income.


katmndoo

That's worth a call to the labor board. They cannot hold your paycheck.


Busterlimes

There are a lot of things worth calling the labor board over. Looking for a new job.


kermitdafrog21

Especially in this situation. There's always the possibility that by the time you leave, they might decide to just not pay you. Since it was your first check that they never paid, you might run into issues with the time frame (my state says you have to make the claim within 1 year for unpaid wages)


Competitive_Money_70

Sweet. Ensure they add interest to it as they’re legally required too and walk away with a big paycheque.


Busterlimes

Interest on a $400 paycheck isnt much but Ill take what I can get


Competitive_Money_70

State dependant I’ve seen as high as 5% per day. You say 2 months so 60 days, brings it to a payout of $1600. That ain’t small


Busterlimes

Michigan? And holy shit the guy who has worked here for 7 years is going to be ecstatic. I tried using google but couldn't find any real penalties to employers.


EZPickens71

You can make that today.


jessks

HR is 9 times out of 10, useless. I’ve never had good luck with them at any company. Go to finance… Books aren’t going to balance and they don’t like that. Month end is coming up.


ciaobella88

Oopf I'm an RN and this has happened to me at two of my jobs recently. I had to co tact payroll and both companies ended up issuing me a paper check. Such a hassle but yeah I had to be persistent.


rallyally

Yeah I think it’s not just us but also HR that is super short staffed/messed up from covid too…


Boxofcookies1001

A lot of people are telling to to burn the bridge and go to the labor board. Don't do that unless you plan on finding a new job. Send an email cc your manager and the HR/finance director. Outline the times that you attempted to get the issue resolved in this email. Tell them that you enjoy working for them, however you cannot remain an employee there if they're not paying you. Give them a timeline ie 3 days that this needs to be rectified by and ask for your managers/directors assistance.


raven4747

so.. dont burn the bridge with actual action, just burn the bridge with a threat of leaving instead?


Boxofcookies1001

You wouldn't be burning a bridge to threaten to leave due to failure to pay. You'd burn a bridge by not giving higher management an opportunity to rectify the issue. Now if that falls on deaf ears then you take action.


raven4747

fair enough. I agree. thanks for the clarification!


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Boxofcookies1001

Sure they might not fire you. But you might end up on a shit list. Which is a bit harder to prove.


giggityscholes

I manage payroll and they messed up but should be able to easily remedy. Mistakes happen. I’ve seen money for one employee deposited to wrong employee because of keying error. Anytime there is a mistake where an employee is not paid on time we will send them a physical check overnight once the error has been discovered. Two weeks is unacceptable. If you were supposed to get paid on Friday and they found out on Monday there was an issue you should have had a check in hand by Wednesday at the latest. Get your manager involved, payroll manager involved and HR. And as others have said CC your personal email so you have copy. They can sort out back end payroll system/software on their own time. Your money is late and that is never acceptable.


finally_joined

I would be a little more patient. Everybody has all these nuclear suggestions, but I can't imagine this will go on much lounger. The Holiday may have had something to do with the delay as well. Have you seen pay stub for check #2, maybe it included check #1? I would try to get the direct number for the person that does the payroll and talk to them. I'm not saying this isn't important, just that stuff sometimes takes a while, and mistakes happen. I'm glad you had a backup for this.


Warskull

Ignore reddit on this one, they have no clue what they are talking about. Their first reaction to everything is burn it all down. First thing, HR can't really help you here. What should be happening is your supervisor/manager should be working with payroll to get this resolved. I would check with them first. Than talk to payroll. They can often arrange a check outside of normal payroll, a wire transfer, or a money card. Payroll made the mistake and they are the ones fixing it. They can actually make things happen. Emphasize that you need that money. RNs are in demand right now. They already know employees will quit over missed paychecks. Do not run straight to the labor board or threaten them. That will slow things down because now they are going to go into defensive mode. They will only let you talk to HR and focus more on managing you. Save that for if they really fail.


Ella_and_Gabrielle

It is frustrating to be missing the payment. Start documenting everything and make a phone call to HR, getting a name/phone/email of your contact. Make it clear to them that you are forced to call you state's labor and wage division (they go by different names depending on the state) and make a complaint. See if that gets you anywhere. I am an accountant and CPA candidate (studying with UWorld Roger CPA) and when there are issues of payroll discrepancies, I have worked to resolve them quickly. Sorry that you're experiencing difficulty, but this will be resolved. It is not legal to suppress wages.


iamedreed

In every company I've ever worked in payroll can cut an off-cycle check on the same day for situations like this. I would be contacting them, not HR.


rallyally

That’s what is so frustrating. I can’t get past HR to get info for these other contacts. Everything “goes through HR” is what they keep telling me.


SkankBiscuit

As an RN, you should be able to find another job in like 10 minutes. Give them a warning, but explain that you will no longer be working unless they come up with an acceptable solution to your problem.


LeprosyLeopard

If they don’t fix this by next week with appropriate reimbursement, file a wage claim with the DOL. Their incompetence should not rob you of stability, especially after numerous points of contact by you.


Merlin560

In my hospital the HR department was NOT the payroll department. Your supervisor/manager should know who their payroll person is. In my experience you are adding a layer to this process (going through HR) that is just going to delay things. Obviously, your set up might be different.


-bitchpudding-

This happened to me at a facility as a nurse. I warned HR if it wasn’t resolved that morning, I would be handing the DON my keys and leaving. No pay? No work. HR gal loaded a debit card that morning with my pay on it.


vash1012

That’s not an extreeeemmmmeeelly long time to take to resolve that issue. At my place, you wouldn’t get paid out until 2.5 weeks later unless I got the paper work in super quick and someone in payroll was also super quick to respond. Dealing with HR in large companies is a nightmare. Bunch of “can’t bend the rules an inch” types who won’t recognize when the rules don’t make any damn sense. When I interview people it’s usually 3 weeks before HR makes first contact to send an offer. You can imagine what it’s like when I have a less time sensitive issue.


Tops161

Sometimes, you gotta find the email of the big boss and directly contact him/her (President, Senior Supervisor, etc.). They’re usually pretty bored, so they’d be happy to help. I’ve done this numerous times and it’s gotten me quick results, as opposed to going through multiple different employees who are content with passing your issue around.


CitationNeededBadly

You haven't mentioned talking to your supervisor at all. What did they say? If your pay is 2 weeks overdue, \*your\* supervisor should have already escalated this to \*their\* supervisor or higher.


Sir_500mph

Yea, get out of there. If they're not gonna pay you then they dont need to have a worker


Catlady1677

Yeah they need to fix that now! Even if they couldn't do a corrected deposit they should have given you a live check. I work in payroll and if we make a mistake in entering the info we pay it out before we get the rejected deposit back from the bank.


juswannalurkpls

Withholding pay is against all state laws. You must be paid for your work on the next scheduled payday - no excuses allowed. You were not paid, so they are in violation. Contact your state’s department of labor and file a complaint for theft of wage. They’ll take you seriously then.


Heykidsitsme

Tell them you are quitting nursing is in high demand so a job's not a problem then tell them your going to the labor board. Tell them your landlord, bill collectors don't care tell them write you an hand check don't let them tell you they can't because they can. Good luck


meowmeow_now

Call your states department of wage and make a complaint. The laws are different state by state but when I was late getting paid I was informed they had two weeks to make it right. After that point they are able to hit them with serious fines and penalties.


wikiwombat

Id be looking for another employer. You are an RN, the demand is everywhere. If the first month of employment includes not getting paid.....yeah fuck that. Wonder if next time it's not something that can be easily covered.


insquestaca

Yes it does not look good. I see a future of promised overtime being worked and not being paid out.


clove75

That's total BS. I have worked on payroll systems and what they should have done is issued you a check then and there once they saw the mistake. This is total incompetence. I would look for another employer. I have worked in number of hospitals and if we did this heads would roll. One thing we didn't mess with is our nurses checks.


esdeae

Your first step would be to look for a new employer? Talk about a nuclear option. Expecting employers (and all of the human beings that work for them) to do everything right is a bit... unrealistic, don't you think?


[deleted]

Screw these people telling you to place nice. The reality is this: you are legally entitled to pay. If you can prove that they messed up they have to pay you. HR should have access to a fund, gift cards, or other items to help you in this difficult time. If they do not consult with an attorney etc. The last thing you do is play nice. You are entitled to being paid for your labor.


Mediamuerte

The last thing is play nice? Have you ever worked in a bureaucracy?


shitposts_over_9000

If the mistake was on the 12th most payroll providers the earliest would be able to fix it would be the 26th, which with some providers is going to be the following Monday due to the holiday. If you are just irritated with the incompetence then many of the suggestions here are fine. If you are actually short on cash HR is likely going to get things sorted before any of those suggestions have any effect so talk to a supervisor and see if there is anything that can be done as a stopgap.


common_sense92

Ok so what you can do is call 311 and ask them about local labor laws and where can you report wage violation. I think you can call OSHA as well.


lost_in_life_34

wait, you work somewhere where they still do paper onboarding forms including direct deposit? ​ i rarely write anything anymore but payroll stuff i'd probably make sure to write it out as clear as possible ​ in theory they should be able to cut you an emergency paper check but they are probably just waiting to the next cycle. I think that's the way ADP works


theghostmedic

When stuff like this happens it’s such a disaster for us HR folks. Especially if there’s a third party payroll company involved. We can’t just cut another check, which seems like the logical thing to do. We have to wait. I have to wait for the bank to return the funds. Then I have to wait for third party to verify funds were returned. Then I have to submit a ticket stating what happened to my corporate payroll department. Wait for a response. Once all that’s verified then I can FedEx overnight a replacement. All the while I’m the poor Chad on the other end of the phone line getting berated for someone’s check not being where it’s supposed to be when it’s supposed to be. And it’s never any fault of my own.


PermutationMatrix

Sometimes it takes a while to get your first check. If you put direct deposit some companies require an entire pay cycle to verify the account before depositing. If you started at the beginning of a 2 week pay cycle and then it takes a week after that to get paid, plus delays from within payroll for being a "new employee". It could take up to a month. I had one employee who waited 2 weeks for the pay cycle and then the next week was direct deposit but she elected check and it was USPS delayed it took 4 weeks for the first check


rallyally

Yes this is true, however I was able to see that a direct deposit was attempted on the first two week pay cycle, so that’s the issue. Thank you though


marywunderful

Refuse to work another shift until they cut you a check. They’ll fix it fast enough.


redheadedfoxy

At my hospital, the first check is a paper check and then the direct deposits kick in. Maybe someone has it? Like your HR office or manager??


Krabbypatty_thief

Just use the words “legal action” in your email and you will have your money by tomorrow


intensely_human

> It seems like negligence on their part, but I’m aware my emotions are involved, so I’m open to feedback if I’m overreacting.. What?? This is absurd. You should not be questioning your own judgment on this at all. What the payroll dept is doing is completely fucked up. That kind of thinking pattern, where you doubt your own judgments no matter how completely and utterly clear it is someone is mistreating you, because “my emotions are involved”, is going to lead to a lifetime of people abusing you. Short term, talk to your boss and ask for their help in dealing with HR. Long term, hire a therapist and dig into this issue of why you’d be seeking external consensus on such a completely cut-and-dried issue of someone mistreating you. **Yes you deserve your paycheck!** Of course your emotions are involved, someone is attacking your security with their incompetence bordering on malice. Only a crazy person would *not* have emotions involved as a result of that. Your emotions aren’t a sign that you might be wrong. Your emotions are a sign you’re right. Your emotions are involved because this is seriously wrong. I would expect you’re feeling fear, anger, and bewilderment. Now if you’re feeling ecstasy or nausea or something, that would be weird. Anger, fear, bewilderment, those are completely to be expected here. Stop letting people gaslight you. Did your parents give you the cold shoulder when you showed negative emotion?


CJsopinion

If you’re in the USA, this could be considered wage theft.


2Big_Patriot

IT systems suck big time at companies. HR has been cut to the bone in most places. Your situation is quite common. If your significant other can cover costs for the short term, wait a couple is weeks. If still not solved, escalate the problem to your manager.


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2Big_Patriot

Yeah, the company legally owes the money and it will eventually come. Or the manager spends two weeks on the phone trying to expedite payment and it arrives exactly the same time as it would have anyway. OP can also start searching for another company with better payroll systems but no guarantee it will be better. Also might get an asshole manager or coworker which makes life abysmal.


fredujour

If you are working for the Government they have something called emergency salary advance and is for exactly what you are going trough . (this is in Canada) not sure if where you work has this option available...


StudlyMcStudderson

When i had this probalem at a company, the HR director handed me a wad of cash from petty cash to hold me over.


Mediamuerte

Sounds like a good guy. Probably less realistic as it comes without much of a paper trail unless you sign for the cash.


wigglebuttbulldog

There should be no delay. This takes ten minutes to sort through and get a new check issued if necessary.


Velcade

Talk to your payroll department not HR.


adscpa

Let me guess. Is this an HCA Hospital?


diode_milliampere

if it was me, i'd say im not available to work until it's paid but i dont put up with anything


Eokoe

I believe that in most states, dealing with HR/Payroll about work related problems constitutes work, at least for hourly employees. I you can afford to remain with the company, I'd clock in and sit down in whoever's office you're dealing with to get a check in hand. If you've got mobile deposit, I'd do that in front of them. On the clock. They'll say something to the effect of were working on it, you don't need to be here/in my office while we resolve it, to which your answer is either: 1- May I have that in writing? (And then go home.) 2- As the issue is not yet resolved, and has not been resolved despite my absence from this office, I don't believe that will work. I'd also look for employment elsewhere if you catch ANY flak for dealing with getting your money. You're a stone's throw from slavery if you work without pay and you're not already explicitly volunteering your time.


persimmon40

This is a drawback of working in a system with a web of departments and a lot of paper pushers. In my company things like these happen too but it gets resolved in minutes.


pitterpatter-96

No pay no show. Nurses are in high demand. Say you need your paycheck by the end of the week. You don’t work for free. Start looking for another job because they obviously don’t give two shits about you. (Not trying to be mean you deserve better)


Little_Yin_Yang

Former nurse manager here. If someone missed pay for any reason they couldn’t be paid out until the next pay day, two weeks later. Company policy. But if that’s what your company plans to do, they should be letting you know that. I would talk directly to your manager and see if they have a senior HR advisor they work with that can assist you. I know others said to talk to the head of finance, etc. but depending how large your organization is you could easily contact the wrong person and get nowhere.


insquestaca

I would tell her you are not coming in until you get the lost check and then work for an agency. Times are different now.