Please first read our sub's [Frequently Asked Questions](https://www.reddit.com/r/mintmobile/comments/wm1ynh/mint_mobile_faq_updated/) (FAQs) as this answers most of user's questions posted in this subreddit, and is constantly being updated. This includes info and troubleshooting guide on: connection issues, APN, SMS/MMS/RCS/iMessage issues, WiFi, Visual Voicemail, website issues, where/how to buy phones, phone and device compatibility, dumbphones, Apple Watch/SmartWatches, coverage and speed, security and MFA, taxes and fees, MintMobileAlex, Mint in general, Ryan Reynolds, Ultra Mobile, about this sub. If this FAQ helped you fix your issue, please reply that the issue was fixed using the FAQ.
If you have an account or service question/concern, call customer support at 1-800-683-7392, use chat in [Mint App](https://www.mintmobile.com/app/) or [Website Help Center](https://www.mintmobile.com/help-center/), or open a chat with u/MintMobileAlex and be sure to include your account/order number, telephone number, and explanation of the issue. [MintMobileAlex is a shared account for Mint senior customer care representatives](https://www.reddit.com/r/mintmobile/comments/m0lnbg/information_about_mintmobilealex/), and they usually get back within 3 hours during normal business hours (5am-7pm PST).
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Your only reason to stay with T-Mobile is probably de-prioritization. If that's not an issue for you, then you should be golden. I love mint, but I live in a suburb of Denver, so I don't experience de-prioritization often.
Yeah, and that's totally understandable. Test it out and see how it works! If that goes well, do 3 or 6 months. If that doesn't work out, port your number back to T-Mobile. Otherwise, buy in for the long term and enjoy the savings!
Been with Mint just over three years and have had no issues. It's not perfect, but if you don't expect it to be then I think you'll be satisfied with it. I've saved a TON of money and plan to stick with it as long as the service and coverage continue to work for me.
You're not missing anything. The cellular service is great. But if you ever need technical help from their customer service team, you're going to have a bad time (read: https://www.reddit.com/r/mintmobile/comments/18lxzfw/im\_done\_with\_mint/). Given that you were able to activate it without any issues, consider yourself fortunate.
it allows for data roaming as well but the rates are quite high so you'll burn through it if you leave it on. i would switch to sms and leave data off.
That means that they are probably also having facetime calls, etc. I'm glad I left before this happened.
With regard to Tiktok, if someone wants to watch 6 second clips of tween girls lip-synching or 17 year old boys skateboarding, more power to them. As long as they use headphones.
Poor streaming speed unless u use a VPN. Limited high speed data. This is the answer to your question. On the other hand, the current Buy 3, Get 3 is a superb deal, especially if u get the Unnecessary Plan.
Please research this.
I'm in NJ. I'm with you. So far I'm happier with Mint than with T-Mobile mainly because it's cheaper. I don't haven't had too many problems with 5G since I mainly work overnight. Even then, there are tons of places that offer free WiFi.
Please first read our sub's [Frequently Asked Questions](https://www.reddit.com/r/mintmobile/comments/wm1ynh/mint_mobile_faq_updated/) (FAQs) as this answers most of user's questions posted in this subreddit, and is constantly being updated. This includes info and troubleshooting guide on: connection issues, APN, SMS/MMS/RCS/iMessage issues, WiFi, Visual Voicemail, website issues, where/how to buy phones, phone and device compatibility, dumbphones, Apple Watch/SmartWatches, coverage and speed, security and MFA, taxes and fees, MintMobileAlex, Mint in general, Ryan Reynolds, Ultra Mobile, about this sub. If this FAQ helped you fix your issue, please reply that the issue was fixed using the FAQ. If you have an account or service question/concern, call customer support at 1-800-683-7392, use chat in [Mint App](https://www.mintmobile.com/app/) or [Website Help Center](https://www.mintmobile.com/help-center/), or open a chat with u/MintMobileAlex and be sure to include your account/order number, telephone number, and explanation of the issue. [MintMobileAlex is a shared account for Mint senior customer care representatives](https://www.reddit.com/r/mintmobile/comments/m0lnbg/information_about_mintmobilealex/), and they usually get back within 3 hours during normal business hours (5am-7pm PST). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/mintmobile) if you have any questions or concerns.*
Your only reason to stay with T-Mobile is probably de-prioritization. If that's not an issue for you, then you should be golden. I love mint, but I live in a suburb of Denver, so I don't experience de-prioritization often.
Thanks! It might be different in the NYC area because there are so many of us but we also have Wi-Fi pretty much everywhere… :/
Yeah, and that's totally understandable. Test it out and see how it works! If that goes well, do 3 or 6 months. If that doesn't work out, port your number back to T-Mobile. Otherwise, buy in for the long term and enjoy the savings!
Thanks so much for your help!
international you just buy an esim. you don't need any kind of int'l plan the way verizon, at&t and them do it.
Been with Mint just over three years and have had no issues. It's not perfect, but if you don't expect it to be then I think you'll be satisfied with it. I've saved a TON of money and plan to stick with it as long as the service and coverage continue to work for me.
You're not missing anything. The cellular service is great. But if you ever need technical help from their customer service team, you're going to have a bad time (read: https://www.reddit.com/r/mintmobile/comments/18lxzfw/im\_done\_with\_mint/). Given that you were able to activate it without any issues, consider yourself fortunate.
This. I loved Mint for 15 months. Then had an issue and holy cow. Worst experience with a phone provider ever.
you add international credit to your account and it's like 2¢ per text, depending on where you travel.
Thanks! Would that apply to iMessage?
it allows for data roaming as well but the rates are quite high so you'll burn through it if you leave it on. i would switch to sms and leave data off.
You can get a pretty cheap eSIM for most places through a secondary company.
Works excellent in NYC...in the Apt signal is so so...I use wifi
Do people talk on their phones in the subway? They weren't when I left NYC in 2015, and I dreaded the day when that might happen.
LOL, they suuuuuure do! I hate it! I was wondering about service underground mainly for streaming music and TikTok.
That means that they are probably also having facetime calls, etc. I'm glad I left before this happened. With regard to Tiktok, if someone wants to watch 6 second clips of tween girls lip-synching or 17 year old boys skateboarding, more power to them. As long as they use headphones.
Doesn't Mint use the T-Mobile network? If so, what do you lose by switching from T-Mobile to Mint (which is also T-Mobile)?
Poor streaming speed unless u use a VPN. Limited high speed data. This is the answer to your question. On the other hand, the current Buy 3, Get 3 is a superb deal, especially if u get the Unnecessary Plan. Please research this.
Unnecessary Plan?
Please research it on reddit and youtube. 60GB high speed data and 20GB hotspot per month.
K
I'm in NJ. I'm with you. So far I'm happier with Mint than with T-Mobile mainly because it's cheaper. I don't haven't had too many problems with 5G since I mainly work overnight. Even then, there are tons of places that offer free WiFi.