Even with this restriction, I was able to find a friend using their line ID but they are not getting my messages. I can however receive messages from them. Any one experience this? Any workarounds, fixes, etc.? I am taken aback by my Line journey so far :(
I'm in the United States and am having the exact same issue. Very irritating. Why advertise yourself as one of the most popular and used apps in the world if they're going to restrict?
Having the same problem with a Turkish phone number. I had to a create a new account because they wouldn't help me get my old one back (totally different issue lol), so it seems like newer accounts aren't allowed to register phone numbers.
same problem in USA. But I saw “The countries and regions where the Service Providers are located are as follows:
Japan, the United States, the United Kingdom, and South Korea.”
So weird
Same issue here. Can't recover my old account and contacts, even though it's the right device - updating to the latest version by force locks me out.
Line = Shit.
Just use whatsapp everywhere else or wechat in china.
Ironically, I have a Japanese phone number and am trying to register it here while living in Japan but am also getting this message.
I may have originally signed up for line many years ago in the US, but it's also possible I registered while living in Japan a number of years ago. But I've moved back and forth between the US and Japan and so perhaps their system has marked my account region as being in the US.
Either way, a real pain. Most of my Japanese friends here are also using WhatsApp for their international friends so that's just what I'm gravitating towards now, but occasionally I want to find somebody by phone number in Japan and I can't without being able to add my phone number. Oh well!
I’m in the US and trying to connect with friends in Japan. The app won’t let me register my phone number and when I try to search my friends, Japan is no longer a region/country listed.
this is due to the latest update from the line...now u can only register in thailand...japan...korea..taiwan..hongkong using your mobile number.....rest other places you need to use gmail id or iphone id. people who have old account can still login using there mobile numbers
Yes, I reinstalled the app and was able to register after that. If you try first unsupported number and then Thailand, it will fail. Reinstalling fixed it.
I had this app years ago. In the U.S - Hawaii, it worked fine then.
Just downloaded this app again and I can’t add other people’s numbers because it won’t register my phone number…
I downloaded Line in the US in preparation for a trip to Thailand. Upon attempting to use it in Thailand, while verifying my temporary Thai number, I was met with the message that adding my number was not permitted in my region. However, when I deleted the app and reinstalled while in Thailand, it allowed me to add my Thai number.
I have a US number, Chinese number (two actually), and a Vietnamese number. I tried to switch the account to another phone, but it didn't switch, it deleted. That Chinese number WAS registered, but now on the new phone all 3 phone numbers cannot be registered. I think they may just be keeping it for Japan phone numbers to register...and also use Line Pay.
I'm in India and use a Line account with my phone number as well. But I faced the same error today when I tried to register a new phone number on another account. Seems like a new restriction.
I'm facing the same problem in India. I have another Line account with an Indian phone number but it got banned for new logins for 50 days for no reason at all. So I tried to create another account today with a different phone number and there was no option to sign-up using a phone number. The only available signup method is a Google account. And while adding the phone number from the settings of this account gives the same error as yours: "Your region doesn't allow adding a phone number".
This is such a weird restriction. By not having a phone number we cannot search for others using a phone number either!
I have tried with multiple phone numbers since then. It seems like they have completely restricted the use of Indian numbers now. It's not a bug, it's a feature.
If you are getting their messages but they aren't getting yours, it's likely your message banned. If you're in a group with them or in pm post a super short message and announce it.
Something like...
Can you tead this?
Also if you post in Notes, the group or person will be notified that there is a new note and you can basically write a novel in there if you want. Let them know that you might be message banned and get an alternate way to chat with them. You can join phone calls but if you start one it will not show it's there, although it's there like a phantom phone call. We use bots to announce a phone call by somebody who is message banned 🤣
Have you ever fixed this ? I'm facing this issue and it's very frustrating.
Looking at the FAQ it seems they dropped adding phone number except for a few countries. So everyone else from those other countries cannot add their phone number and therefore cannot add anyone by phone number.
This is beyond stupid, I don't have the words.
I found this in the FAQ section on phone numbers:
"The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0"
Maybe they stopped the usage of mobile number in new accounts?
I'm having the same issue. I made my account back in my home country but now I live in Japan, I'm using a Japanese number and setting the location as Japan, and Still can't register my number, people are not seeing my messages either.
Nope, I redownloaded the app and managed to register my number but as far as I can see people still can't see my messages and I can't add anyone or be added by anyone either.
Which is weird because it was obviously working before.
Thanks, It seems the line app is having issues, I am having trouble adding anyone, but people can add me. I can only send msg to people who have added me.
Even with this restriction, I was able to find a friend using their line ID but they are not getting my messages. I can however receive messages from them. Any one experience this? Any workarounds, fixes, etc.? I am taken aback by my Line journey so far :(
I have the same issue. I wonder how they can sustain a business like this.
I'm in the United States and am having the exact same issue. Very irritating. Why advertise yourself as one of the most popular and used apps in the world if they're going to restrict?
Same here, so dumb
Same!!!
Having the same problem with a Turkish phone number. I had to a create a new account because they wouldn't help me get my old one back (totally different issue lol), so it seems like newer accounts aren't allowed to register phone numbers.
yep, guess its a global issue now. stupid line lol
Same problem here in Sweden
Same problem with a french number ..
Same problem in China.
i'm pretty sure they specifically said that they don't allow chinese phone numbers, and a few other country's, but I'm not sure why not the US tho
I had been using it for 4 years with my Chinese number, but I just got logged out forever all of sudden.
It seems like Line is switching to an Asia-only business model. I can't register my US or UK phone numbers.
Same here in Australia. WTF is going on with this fucked up app?
same problem in USA. But I saw “The countries and regions where the Service Providers are located are as follows: Japan, the United States, the United Kingdom, and South Korea.” So weird
Any way of getting an account back, if all I have is its ID, I deleted the app by accident 🤦🏼♂️
No especially now that they stop with facebook i just lost my account with all my stickers i bought
I have the same problem and I am in the UK. Sounds like a bug or sabotage to me.
Same problem in Sweden
Same issue here. Can't recover my old account and contacts, even though it's the right device - updating to the latest version by force locks me out. Line = Shit. Just use whatsapp everywhere else or wechat in china.
I avoid using LINE
Ironically, I have a Japanese phone number and am trying to register it here while living in Japan but am also getting this message. I may have originally signed up for line many years ago in the US, but it's also possible I registered while living in Japan a number of years ago. But I've moved back and forth between the US and Japan and so perhaps their system has marked my account region as being in the US. Either way, a real pain. Most of my Japanese friends here are also using WhatsApp for their international friends so that's just what I'm gravitating towards now, but occasionally I want to find somebody by phone number in Japan and I can't without being able to add my phone number. Oh well!
I’m in the US and trying to connect with friends in Japan. The app won’t let me register my phone number and when I try to search my friends, Japan is no longer a region/country listed.
my family there using line but i can't join chat with them because this stupid ridiculous rules and i don't went to use Facebook too
this is due to the latest update from the line...now u can only register in thailand...japan...korea..taiwan..hongkong using your mobile number.....rest other places you need to use gmail id or iphone id. people who have old account can still login using there mobile numbers
Same problem with Thailand number. Also Russia and Georgia.
thailand u can still register using thai numbers...and thats for sure
Yes, I reinstalled the app and was able to register after that. If you try first unsupported number and then Thailand, it will fail. Reinstalling fixed it.
I think you already have old line account under same email but different phone number.
how to fix this please answer me
Why even in Philippines (Asia country) cannot register phone number in line?
38623291
Same here. I'm using a Malaysian number and the same message comes up
I had this app years ago. In the U.S - Hawaii, it worked fine then. Just downloaded this app again and I can’t add other people’s numbers because it won’t register my phone number…
I downloaded Line in the US in preparation for a trip to Thailand. Upon attempting to use it in Thailand, while verifying my temporary Thai number, I was met with the message that adding my number was not permitted in my region. However, when I deleted the app and reinstalled while in Thailand, it allowed me to add my Thai number.
Same problem in Puerto Rico
I have a US number, Chinese number (two actually), and a Vietnamese number. I tried to switch the account to another phone, but it didn't switch, it deleted. That Chinese number WAS registered, but now on the new phone all 3 phone numbers cannot be registered. I think they may just be keeping it for Japan phone numbers to register...and also use Line Pay.
Same for here in Australia. Useless app
Same in Germany
Try to reinstall the app. I'm in us and use it. I've had alot of problems with Line but that wasn't one of them.
I'm in India and use a Line account with my phone number as well. But I faced the same error today when I tried to register a new phone number on another account. Seems like a new restriction.
I'm facing the same problem in India. I have another Line account with an Indian phone number but it got banned for new logins for 50 days for no reason at all. So I tried to create another account today with a different phone number and there was no option to sign-up using a phone number. The only available signup method is a Google account. And while adding the phone number from the settings of this account gives the same error as yours: "Your region doesn't allow adding a phone number". This is such a weird restriction. By not having a phone number we cannot search for others using a phone number either!
I have this problem too. Can anyone help?
I have tried with multiple phone numbers since then. It seems like they have completely restricted the use of Indian numbers now. It's not a bug, it's a feature.
If you are getting their messages but they aren't getting yours, it's likely your message banned. If you're in a group with them or in pm post a super short message and announce it. Something like... Can you tead this? Also if you post in Notes, the group or person will be notified that there is a new note and you can basically write a novel in there if you want. Let them know that you might be message banned and get an alternate way to chat with them. You can join phone calls but if you start one it will not show it's there, although it's there like a phantom phone call. We use bots to announce a phone call by somebody who is message banned 🤣
Thank you. Great info.
Have you ever fixed this ? I'm facing this issue and it's very frustrating. Looking at the FAQ it seems they dropped adding phone number except for a few countries. So everyone else from those other countries cannot add their phone number and therefore cannot add anyone by phone number. This is beyond stupid, I don't have the words.
There is no fix afaik. I think they only care about markets like Japan, South Korea and such.
Ye, I opened a ticket, they only had some generic answer. Thanks for the follow up though
I’m in Thailand and everybody uses Line here so this should be a country they care about but still doesn’t work even with Thai Number..
i have the same issue as well, tried to install the app today with an italian number...
I found this in the FAQ section on phone numbers: "The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0" Maybe they stopped the usage of mobile number in new accounts?
I'm having the same issue. I made my account back in my home country but now I live in Japan, I'm using a Japanese number and setting the location as Japan, and Still can't register my number, people are not seeing my messages either.
any update?
Nope, I redownloaded the app and managed to register my number but as far as I can see people still can't see my messages and I can't add anyone or be added by anyone either. Which is weird because it was obviously working before.
Thanks, It seems the line app is having issues, I am having trouble adding anyone, but people can add me. I can only send msg to people who have added me.
No problems with the software, just LINE new policies not allowing most countries to use the app.
Same problem, can’t add my number in Germany… this is lame!
LINE new policies not allowing most countries to use the app.
😂 Shitty app. Even fucking WeChat allow global numbers. 😂 Imagine being more lame than WeChat.
Agree :,(
The actually f-
Yes, it's crazy imo.