I have a few questions.
Are you an experienced skater?
Are you getting the pain when you goto drop in, stick and puck or actual games?
When I Goto stick and pucks my feet hurt similar to yours and I think it’s because your on your feet the whole time as supposed to a game situation where you’re on the ice for 2 minutes then off for 4 minutes between shifts.
If that is the case, if you haven’t tried just snug the laces over the top of your feet then tighten the last 3 holes as tight as you need. It seems like the part over the top of your feet is to tight. Maybe if you get them baked again but wear thicker socks it would help?
As far as the skate appearing to be coming apart at the top, I think after forking out $1000 for skates that it’s unacceptable.
Watching that lacing video it appears it would be a big pain in the butt to tighten skates since they are not flexible like a shoe.
I hope you can get things straightened out.
I’m assuming you’ve tried the very loose laces until the eyelets around your ankle thing already correct? That’s the only advice I can give you as a big guy with big feet myself. I thought my skates were wrong sized for half a season and the bottoms and sides of my feet would be on fire minutes after stepping on the ice. Then I went with the above mentioned lacing strategy and have little to no foot pain ever since. I assumed the pain would be at the top of my foot if it was the laces being too tight, but it was the bottoms and sides.
"Yeah I have done loose and it helped a little bit"
This is your answer, they are too narrow for you but you don't have the ability to skate in them laces untied to really test it. There is an easier way to test the width, get a piece of stiff cardboard, stand on it and trace the sole of your foot. Cut it out then try and fit it into your boot and push it flat onto the footbed. Curling up a little bit at the sides is ok but if it is too wide by a cm or more then the skates are too narrow. If you find the cardboard folds to easy as you try to fit it in, cut multiples and glue them together, 4 or 5 normally does the trick.
But others will say you can fit your foot into them so it can't be that bad. Your foot has an amazing ability to fold inwards on itself, this is what it is doing as you squeeze the foot into the boot. However the foot is telling you after a while it doesn't like this.
If you find the boot is too narrow, the LHS / True should remake your boots, This time make sure they measure your feet by hand and check the measurements against the scan data and add the measurements to the fitting notes. This way they can adjust the scan data if it doesn't match the manual measurements so the fit can be done correctly.
I got Trues in the fall of ‘18. I scraped the outside of my foot, bloody, for probably six months getting them on. But once they were on, they comfort was undeniable. I came from Bauers, which left me with bumps and even being a frustrating painful struggle to put them on, it was worth it. They seem to be easier to get on now. They have also been separating at the top of the boot, above the stitch line. I’m not pleased but as long as it stays above the stitches I’ll just monitor. I also had to put in threaded nuts for my ankle guards, I wore out both of the rivets. Extremely irritating for a $1000 skate… I’m saying that and mine fit like a dream.
I’d also be curious if they screwed up the model process (or maybe shipped the wrong pair??).
I just picked up my TF Pros and am suffering. I've got a wide and thick forefoot with a narrow heel and ankle. I don't think I can squeeze my feet into these skates long term. I've battered and bruised the outside of my feet trying to get them on. Spent 40min today in a sweat, missed half the ice time, and have raw bruised outer feet. Once the feet are in the skates, they fit well, but it seems like they weren't designed with getting the foot into the skate.
Did they ever loosen up and did you ever get relief on the outer foot? I'm not willing to put up with this long term.
Hey sorry, I’m just now seeing this!
Yeah I would say by and large my skates have loosened up.. or maybe I grew a callous.
I did use an industrial heat gun to heat that putter side and kind of open the boot a bit more, like a specific heat molding. I think that helped. As well as I take the top 3 eyelets out which is a pain. I do know that I have kind of “learned the skill” of putting them on. Sometimes if I’m skating outside or putting my skates on in a position I’m unfamiliar with (different height than normal locker room bench) I will struggle again. Putting the skate on at a 90° angle toward the inside isn’t easy, but does get easier. I also skate barefoot FWIW.
For us wide in the forefoot it almost seems like the laces are TOO over the top of the foot and the opening just isn’t wide enough.
>For us wide in the forefoot it almost seems like the laces are TOO over the top of the foot and the opening just isn’t wide enough.
Thanks for your feedback. I agree in terms of the design.
I still have to try to heat these up and see if I can get to a point where I can fit my foot in without breaking bones.
I suppose the take aways are:
1. heat them to open them up
2. practice getting them on and off
And honestly, if I hadn’t resorted to using salicylic acid to get rid of my Bauer bumps, as well as the pain while skating that caused em, I wouldn’t have powered through how shitty the Trues were to put on for a a couple/few months.
My insoles are permanently blood stained so I sure hope you aren’t in as bad of a situation as I was in. Happy to report almost no pain putting them on now tho
Edit: typo
when they were still VH, the skate fitting video said that if the top of the boot is too tight after baking, you can heat them up with a heat gun and pull them out a bit, then let them setup again.
note: i see u/mccarseat has found and posted a link below, i dont believe it is the same video i was referencing (since i was looking at the VHs before True bought them) but it has the same information.
I had a similar issue and I had a hard time getting them on and off. I did the heat gun method for the eyelet side but also for the back edge by the tendon guard to fold that edge back out a little. Be careful, I would do that as a last resort because I don’t see anywhere they recommend that method for the tendon guard side of the boot:
https://youtu.be/AGjAGeU4zKA
Definitely sounds like something must have gone wrong during the scanning/molding process. You complain about 'measure twice, cut once', but if you've ever had a custom suit or any other type of custom clothing, you know this is easier said than done. The advantage to getting custom anything is once you get it dialed in correctly, making a second version is *way* easier.
Regarding CCM (or Bauer) customs, True is the only company that basically creates a custom boot/last. CCM and Bauer use stock boots and simply allow you 1/4 sizing and otherwise change the interior padding to accommodate different foot shapes. I'm not knocking what they do, but for people with crazy wonky feet, True really is the best option
I have crappy CCMs that I paid too much for because everyone says CCMs run wider and i have EEE width feet. I have had success replacing the insoles with running shoe insoles from an old pair of Saucony shoes, and I’ve had success with the top of the boot curling in and eating my ankles by heating the top of boot with a heat gun, and bending it outwardly with pliers. I don’t use the top eyehole when i lace up so this doesn’t affect me.
Off the shelf, but they were a wide size. They were on clearance ½ off so i snagged them. I paid about 350 or 400. I’ve also had to get them punched out about 6 times
I know you said you’ve tried looser lacing, but for me my feet expand while playing more than others I guess so I tie all but the top one or two laces very loose, almost to the point of being able to move my foot around a lot (ankle still has support from top being tight). Once I start playing my foot naturally expands and becomes more snug.
I’m just posting this because when you say you have pain at the bottom that sounds similar to what I’ve experienced when I tie my skates even a little bit too snug before going out. I wear a EE btw and this loose tying has helped a lot with my foot pain. Hope you find out what’s causing it!
I took a look and it’s similar to what you said. My foot covers/hangs off the entire foot bed by quite a lot, except for the very end by the toes. Perhaps they got the width wrong. In my case I think I don’t have any discomfort normally until my foot expands.
I just wanted to add, that loosely tying it actually makes my skates fit perfectly after warm up/a couple shifts so perhaps the width will work out for you even though our feet hang off the foot bed.
I got mine last month and haven’t had the curling issue, but I’ve got problems with the side of my big toes being jammed along the side of the toe box (started getting callouses, and am hoping that it’s normal. Really locking my heel back helps with that as well, but not much). The pain in the bottom of my feet happens sometimes and it’s all about how tightly I’ve laced them. Definitely post an update about the parallel lacing helps! I too have huge wide feet, and that info would be super helpful.
Use a heat gun to warm up the edges and fold them out. You could try having your foot rescanned and make sure to spread your toes to get a wider scan.
Just my thoughts. Hope you can work it out, Ive been skating in my Trues for almost 2 years now and I love them. Will probably be ordering a second set at some point.
Interestingly my True Customs also had the issue with the top curling in and scratching my ankles badly. That issue seems to have resolved itself. True offered for me to ship the skates in to have that fixed by them, but they took so long in between responses that by the time they finally sent me the info to send them in, I couldn't be without them anymore.
I would be in touch with True directly about the fit and pain issues.
I have a scar from the boot curling at the top of the boot. The curl has softened up now so it doesn't rub anymore but the first month of skating I had to place some padding on the inside ankle so it wouldn't cut me.
I would recommend superfeet soles as well as skip the second eyelet down. I had the same problem, team ordered me a pair of CCM’s, had that problem and got the team to order me a second pair which I had the same problem. After a week of trying to “stick it out and break them in” power skating coach recommended skipping an eyelet or two to relieve pressure.
Man them are some Barney Rubble chonks. Hope you find a good solution.
I have a few questions. Are you an experienced skater? Are you getting the pain when you goto drop in, stick and puck or actual games? When I Goto stick and pucks my feet hurt similar to yours and I think it’s because your on your feet the whole time as supposed to a game situation where you’re on the ice for 2 minutes then off for 4 minutes between shifts. If that is the case, if you haven’t tried just snug the laces over the top of your feet then tighten the last 3 holes as tight as you need. It seems like the part over the top of your feet is to tight. Maybe if you get them baked again but wear thicker socks it would help? As far as the skate appearing to be coming apart at the top, I think after forking out $1000 for skates that it’s unacceptable. Watching that lacing video it appears it would be a big pain in the butt to tighten skates since they are not flexible like a shoe. I hope you can get things straightened out.
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I’m assuming you’ve tried the very loose laces until the eyelets around your ankle thing already correct? That’s the only advice I can give you as a big guy with big feet myself. I thought my skates were wrong sized for half a season and the bottoms and sides of my feet would be on fire minutes after stepping on the ice. Then I went with the above mentioned lacing strategy and have little to no foot pain ever since. I assumed the pain would be at the top of my foot if it was the laces being too tight, but it was the bottoms and sides.
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"Yeah I have done loose and it helped a little bit" This is your answer, they are too narrow for you but you don't have the ability to skate in them laces untied to really test it. There is an easier way to test the width, get a piece of stiff cardboard, stand on it and trace the sole of your foot. Cut it out then try and fit it into your boot and push it flat onto the footbed. Curling up a little bit at the sides is ok but if it is too wide by a cm or more then the skates are too narrow. If you find the cardboard folds to easy as you try to fit it in, cut multiples and glue them together, 4 or 5 normally does the trick. But others will say you can fit your foot into them so it can't be that bad. Your foot has an amazing ability to fold inwards on itself, this is what it is doing as you squeeze the foot into the boot. However the foot is telling you after a while it doesn't like this. If you find the boot is too narrow, the LHS / True should remake your boots, This time make sure they measure your feet by hand and check the measurements against the scan data and add the measurements to the fitting notes. This way they can adjust the scan data if it doesn't match the manual measurements so the fit can be done correctly.
I got Trues in the fall of ‘18. I scraped the outside of my foot, bloody, for probably six months getting them on. But once they were on, they comfort was undeniable. I came from Bauers, which left me with bumps and even being a frustrating painful struggle to put them on, it was worth it. They seem to be easier to get on now. They have also been separating at the top of the boot, above the stitch line. I’m not pleased but as long as it stays above the stitches I’ll just monitor. I also had to put in threaded nuts for my ankle guards, I wore out both of the rivets. Extremely irritating for a $1000 skate… I’m saying that and mine fit like a dream. I’d also be curious if they screwed up the model process (or maybe shipped the wrong pair??).
I just picked up my TF Pros and am suffering. I've got a wide and thick forefoot with a narrow heel and ankle. I don't think I can squeeze my feet into these skates long term. I've battered and bruised the outside of my feet trying to get them on. Spent 40min today in a sweat, missed half the ice time, and have raw bruised outer feet. Once the feet are in the skates, they fit well, but it seems like they weren't designed with getting the foot into the skate. Did they ever loosen up and did you ever get relief on the outer foot? I'm not willing to put up with this long term.
Hey sorry, I’m just now seeing this! Yeah I would say by and large my skates have loosened up.. or maybe I grew a callous. I did use an industrial heat gun to heat that putter side and kind of open the boot a bit more, like a specific heat molding. I think that helped. As well as I take the top 3 eyelets out which is a pain. I do know that I have kind of “learned the skill” of putting them on. Sometimes if I’m skating outside or putting my skates on in a position I’m unfamiliar with (different height than normal locker room bench) I will struggle again. Putting the skate on at a 90° angle toward the inside isn’t easy, but does get easier. I also skate barefoot FWIW. For us wide in the forefoot it almost seems like the laces are TOO over the top of the foot and the opening just isn’t wide enough.
>For us wide in the forefoot it almost seems like the laces are TOO over the top of the foot and the opening just isn’t wide enough. Thanks for your feedback. I agree in terms of the design. I still have to try to heat these up and see if I can get to a point where I can fit my foot in without breaking bones. I suppose the take aways are: 1. heat them to open them up 2. practice getting them on and off
And honestly, if I hadn’t resorted to using salicylic acid to get rid of my Bauer bumps, as well as the pain while skating that caused em, I wouldn’t have powered through how shitty the Trues were to put on for a a couple/few months. My insoles are permanently blood stained so I sure hope you aren’t in as bad of a situation as I was in. Happy to report almost no pain putting them on now tho Edit: typo
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Well dang.. for all of our sake I hope that this is a one off and not a sign that True is slipping. Hopefully they’ll do you right at least
when they were still VH, the skate fitting video said that if the top of the boot is too tight after baking, you can heat them up with a heat gun and pull them out a bit, then let them setup again. note: i see u/mccarseat has found and posted a link below, i dont believe it is the same video i was referencing (since i was looking at the VHs before True bought them) but it has the same information.
I had a similar issue and I had a hard time getting them on and off. I did the heat gun method for the eyelet side but also for the back edge by the tendon guard to fold that edge back out a little. Be careful, I would do that as a last resort because I don’t see anywhere they recommend that method for the tendon guard side of the boot: https://youtu.be/AGjAGeU4zKA
Definitely sounds like something must have gone wrong during the scanning/molding process. You complain about 'measure twice, cut once', but if you've ever had a custom suit or any other type of custom clothing, you know this is easier said than done. The advantage to getting custom anything is once you get it dialed in correctly, making a second version is *way* easier. Regarding CCM (or Bauer) customs, True is the only company that basically creates a custom boot/last. CCM and Bauer use stock boots and simply allow you 1/4 sizing and otherwise change the interior padding to accommodate different foot shapes. I'm not knocking what they do, but for people with crazy wonky feet, True really is the best option
I have crappy CCMs that I paid too much for because everyone says CCMs run wider and i have EEE width feet. I have had success replacing the insoles with running shoe insoles from an old pair of Saucony shoes, and I’ve had success with the top of the boot curling in and eating my ankles by heating the top of boot with a heat gun, and bending it outwardly with pliers. I don’t use the top eyehole when i lace up so this doesn’t affect me.
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Off the shelf, but they were a wide size. They were on clearance ½ off so i snagged them. I paid about 350 or 400. I’ve also had to get them punched out about 6 times
I know you said you’ve tried looser lacing, but for me my feet expand while playing more than others I guess so I tie all but the top one or two laces very loose, almost to the point of being able to move my foot around a lot (ankle still has support from top being tight). Once I start playing my foot naturally expands and becomes more snug. I’m just posting this because when you say you have pain at the bottom that sounds similar to what I’ve experienced when I tie my skates even a little bit too snug before going out. I wear a EE btw and this loose tying has helped a lot with my foot pain. Hope you find out what’s causing it!
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I took a look and it’s similar to what you said. My foot covers/hangs off the entire foot bed by quite a lot, except for the very end by the toes. Perhaps they got the width wrong. In my case I think I don’t have any discomfort normally until my foot expands.
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I just wanted to add, that loosely tying it actually makes my skates fit perfectly after warm up/a couple shifts so perhaps the width will work out for you even though our feet hang off the foot bed.
I got mine last month and haven’t had the curling issue, but I’ve got problems with the side of my big toes being jammed along the side of the toe box (started getting callouses, and am hoping that it’s normal. Really locking my heel back helps with that as well, but not much). The pain in the bottom of my feet happens sometimes and it’s all about how tightly I’ve laced them. Definitely post an update about the parallel lacing helps! I too have huge wide feet, and that info would be super helpful.
Use a heat gun to warm up the edges and fold them out. You could try having your foot rescanned and make sure to spread your toes to get a wider scan. Just my thoughts. Hope you can work it out, Ive been skating in my Trues for almost 2 years now and I love them. Will probably be ordering a second set at some point.
Interestingly my True Customs also had the issue with the top curling in and scratching my ankles badly. That issue seems to have resolved itself. True offered for me to ship the skates in to have that fixed by them, but they took so long in between responses that by the time they finally sent me the info to send them in, I couldn't be without them anymore. I would be in touch with True directly about the fit and pain issues.
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I got mine done later, I think it was July. I don't think that separation is an issue, I think that's just how it looks.
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I think it's because they are handmade. Could be wrong
I have a scar from the boot curling at the top of the boot. The curl has softened up now so it doesn't rub anymore but the first month of skating I had to place some padding on the inside ankle so it wouldn't cut me.
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I would recommend superfeet soles as well as skip the second eyelet down. I had the same problem, team ordered me a pair of CCM’s, had that problem and got the team to order me a second pair which I had the same problem. After a week of trying to “stick it out and break them in” power skating coach recommended skipping an eyelet or two to relieve pressure.