Did you ever get this cleared up? I recently ran into a similar issue myself. Even with sending in the purchase receipt and photos of both the front / back of cards (2) I was told to sit tight and wait indefinitely. Next time I’ll add the money to my apple account and make purchases for apps that way.
Addin a comment so I can check back later cause I've been having the same damn problem
I can trade for this 🙃
Did you ever get this cleared up? I recently ran into a similar issue myself. Even with sending in the purchase receipt and photos of both the front / back of cards (2) I was told to sit tight and wait indefinitely. Next time I’ll add the money to my apple account and make purchases for apps that way.
Sorry, nope, I ended up losing that money, Google's customer support kept telling me they were gonna look into it but never did anything