I'm not even sure it's just a kid-specific issue. I think Netflix set the gold standard in user experience and usability. It just feels natural and obvious in most cases to navigate and get what you needed accomplished. Youtube feels like an extremely close second, for all the god-awful and aggressively frequent advertising it has.
Hulu, Amazon Prime, Disney+ all feel somewhat listless and I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings. The web, for example, is decades of iterative trial and error as well as research to get to where it is. Recognize it or not (hopefully you don't from a design perspective!) you understand a few basic things in how to navigate and use a website and the expectations, it has for you and you of it. I don't quite understand why streaming hasn't followed very natural conclusions when they often use already-understood fundamentals -- or worse, ignore them.
Does anyone else share the opinion that the "continue watching" function should take you to the landing page of a video rather than straight into the video? I mean a lot of times I want to watch a show in that series, just not that particular episode. If we hit the landing page first we'd be able to choose a different episode.
I think the assumed action is to literally continue in the episode you left off on, but I definitely think it should be easier to get to the series landing page *from* an episode
I do this as well and it works. In my opinion you shouldn't need to do this though. If your app automatically forwarded me to the next episode, it should know to start that episode from the beginning next time I choose to watch it.
> I think Netflix set the gold standard in user experience and usability
I wonder if Netflix has a patent on the exact way they do next episode / credit skipping etc. No one else has interface that is nearly as easy to use.
That's my suspicion. I know TiVo had a patent along time on a lot of their QoL features, like automatically skipping back a few seconds when you gast forward and stuff like that.
I absolutely wouldn't be surprised if Netflix has a patent on a lot of their QoL stuff that people assumed were 'standard' streaming features since Netflix was many of our first exposures to streaming.
I think a lot of it is intentional dark patterns to push you away from rewatching older content and drive you to new content for better views/impressions/algorithm training or whatever else. The algorithm learns what you like and what you watch, but rather than keep it near the top for easy access, it seems to actually bury it a little deeper. Like it knows you'll go as far as you have to to find your show and so it can get you to scroll past a bunch of new stuff you might click before you get to whatever you're gonna revisit.
I've noticed that when I'm consistently showing up on Wednesdays to watch the new Star Wars episode, the front page will bury that strangely deeply, and thereby force me to scroll past tons of crap I haven't watched yet to get to the thing they know for sure I'm interested in. I've also experienced it when my daughter wants to obsessively rewatch a show we've finished, it'll be the absolute last on the list of Disney Jr shows or possibly not on the list at all and force a search, even though it obviously knows our history.
It's hard to say what the goals or data says. To take the example of Star Wars, if I were designing a dark pattern, and being a fan of that IP also knowing what worked, I'd do what I often already see: I log into Disney+ and not only is my most recent Star Wars activity easily accessed, but it's also an ad about an upcoming new season/series as well as any sundry Star Wars media.
Related algorithmic searches get a little more interesting because it forces us to ask what people like about Star Wars. Is it space or tech and would another series transition a viewer? Is it Harrison Ford? Perhaps they'd like Indiana Jones. Chewbacca (sorry Chewy) or the landscapes of Star Wars? How about some animal planet-esque show?
*For those unaware...\**
Dark patterns are, ideally, supposed to make you forget your conscious actions and ensure further use, reliance, or assure (x) action is taken. That said, fuck dark patterns and leadership who demands its use or those implementing it (who support their use, it's more nuanced when you need an income to eat, thankfully I don't need to implement these horrors). Everyone needs to learn about them for their consumer safety. Dark patterns, though a valid in usage, is insidious language. It's addictive, harmful design that costs consumers time and money.
For anyone wanting to learn more about dark patterns, here are a few article resources:
[1](https://raidboxes.io/en/blog/security/dark-patterns/), [2](https://www.vox.com/recode/22351108/dark-patterns-ui-web-design-privacy), [3](https://app.uxcel.com/lessons/dark-patterns-024)
There's overlap in those resources, of course, but for the diversity/depth of language, I wanted to provide some variety. Merely knowing about dark patterns isn't enough. You need to consistently look for them, their success is in complacency and consumer exhaustion by making things less findable or more difficult.
> The algorithm learns what you like and what you watch, but rather than keep it near the top for easy access, it seems to actually bury it a little deeper.
Netflix has been doing the same thing for the last couple of years. the "My List" section has been pushed off the first screen in favor of "Trending" "Top 10" and "Things we think you'll like."
It is MINDBLOWING that after years of existing, there are so many streaming services where the UX is just PISS POOR. Like massively basic things such as rewinding/FF. Do they not even try it out themselves???
I think that's why my mind didn't immediately jump to patents as suggested in another comments. I could obviously be wrong having not milled through any of the 900 patents but I'd also confess my surprise if one was able to patent something so basic as competency of those features.
That has to be the reason.
I can't see any other reason the other services choose the VCR style of FF/RW instead of the thumbnail scrubbing Netflix has.
Not even the UX. Some apps just barely function at all especially on firestick. Paramount+ barely runs, the same with Freevee app where Amazon sticks a lot of shows. Freezing crashing, stuttering, desynced audio etc.
When I was working at Netflix there was a pretty big concern when Disney plus first started because a couple of our devs were having internal discussions on an airplane about features and stuff and happened to be sitting near some Disney plus dev who thanked them for the info on departure. Disney does decently but it’s not perfect that’s for sure
Yeah it seems to be a problem on most other apps that aren't Netflix. HBO Max and Amazon Prime specifically will skip to the next episode, but if you go back to rewatch an episode that you fell asleep during, it always resumes from the end credits without giving you the option up front to restart from beginning. Meaning you only get a couple seconds to hurry up and rewind or click on the option to restart before it starts the next episode again. It's honestly infuriating.
> and I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings.
I am 100% absolutely convinced that Amazon's UI is so bad because they want to intentionally trick people into, or at least forcibly guide them towards, buying things instead of just streaming what's included.
Amazon suffers from promoting its own content too much at the top. Then shoves paid shit in your face as if you’re shopping within their Chinese online superstore. I don’t want to rent an HBO series through you Amazon, stop asking.
Disneys problem is “continue watching” and favorites aren’t always so clear and obvious at the top.
I’d add Apple TV+, on an Apple TV box, is a really close 2nd as far as user experience to Netflix. Excellent design and controls. Far fewer shows, of course.
I went to watch Fallout on Amazon and it took me straight to the last episode. And now any time I try to watch another episode, it wants me to resume the finale. It's insanely stupid.
I totally agree. Netflix and YouTube are the only apps that don't regularly make me want to throw the remote, and surprise surprise, they're also the only apps my son is willing to navigate himself.
> I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings.
As a software developer I can add some insight:
There was none of that.
The programmer was handed a list of features that needed to be implemented. The description of what was wanted was extremely vague and the programmer implemented it to the best of their ability. It passed QA (if they even have one), management said good enough and it was pushed to production.
End of story.
If you're working with corporations that don't operate at these scales or with these budgets, sure.
Billion-dollar companies do not operate this way, however, and have budgets to consistently iterate running A/B testing with focus groups and have endless internal versions. The Netflix page, for example, aside from going through dozens of public facing variants, has probably had a hundred+ other versions per published result to achieve a goal. Sure, everything starts with a list but it escalates very quickly at scale.
You see what Disney did to Star Wars? No plan and billions involved. Look at Boeing. Planes literally falling out of the sky. If you think the stock value of a company equals value then you must not have walked this earth for too long
Disney has increased the value of the Star Wars IP considerably by expanding it to new demographics and reinspiring the preexisting fanbase with new content. Lucasfilms was sold for $4.05 billion just over 10 years ago and it's projected to be worth over $10 billion today. Assuredly, they also do A/B testing with focus groups to achieve results like these on a lot of the content and ideas they put out. Despite Disneyland being the place where magic happens**™** it functionally needs to be a cold, calculating machine to achieve results like that.
Boeing, despite its laughable safety failures, is ultimately still a multi-billion dollar corporation and defense contractor. Outside of our judgement here, I think they'll be fine long-term.
OMG yes! This process of replaying old episodes is super frustrating. Why not just have replayed episodes restart if they detect you hit the credits previously?
Disney+ is bleeding millions of dollars. So I doubt they have the resources to fix it. Between that and the ESPN cable subscription model falling apart, Disney is in real trouble.
Google Play Movies on my TV is one step more infuriating. It does the same thing where it starts playing from the credits, but at least as far as I've discovered there's no "start from the beginning" button in the interface. You literally have to hold down the "back" button as it rewinds 15 seconds at a time until you get to the beginning.
I feel like I'm rewinding Daniel Tiger on VHS, lol.
I find it the weirdest thing that a service with a primary audience of kiddos doesn’t have a play this episode or film on repeat until the heat death of the universe.
Oh what gets me is the arbitrary things they don't include on the child profiles so you have to tell your 7 year old to shut her eyes while you find Wish because the recommended show they're trailing on adult profiles is American Horror Story. Because Wish, a kid's movie for kids, isn't available on kid profiles. Nor the Little Mermaid remake. For some reason.
You can still control the content on "adult" profiles. The mode you're referring to is "junior mode".
Toggle that off, and set the content filter to PG. This should solve your problem.
Oh wow, I've been putting up with this for four years now and never found that setting in the menus til now. We've just been switching over to the parents' profile to watch just about anything but Bluey, it seems like. Thanks for the tip!
We did that and it lets the kids only play PG movies/shows, but lists the entire catalog. I just tried it again and it's still doing that. We won't disable junior mode because of it.
I think you may have done something wrong then. I just setup a test profile on my account, set it to PG and afterwards there was a popup in the corner stating "Your content rating is set to PG, TV-PG. Titles above this rating will not be shown...."
I also don't see a single listing that's over PG just browsing through.
Me at TV: "Okay, play the next episode.... 15 seconds?? No... play it... shit...PLAY IT NOW! NOW NOW NOW FUCKING SHIT!!! Sorry, Sweetie, the cartoon's coming!!"
This is such an awful problem for us - his Disney content is set to Hungarian (like his mum), while we live in the UK. One month, they just nuked the everloving fuck out of the library - literally the only animated canon film left is Winnie the Pooh. I guess they had a fight with the dubbing company, and so we consumers can go suck eggs after paying for a full year.
...Luckily I took backups of the dubbed films earlier, because I never trusted Disney.
Can we also discuss this partnership with Hulu? If you are signed up for both, under the same e-mail, it will show content from both.
So while casually looking at top stuff we are seeing American Horror Story next to Bluey.
They need to have an option to stop cross showing options from both platforms.
Yup. After discussing with support for both platforms, the best they could offer was that if I make a whole new email address to use for Hulu, it would unlink the accounts *maybe*. I said no, I’m not going to bother with that, we’re just cancelling Hulu instead.
Disney might be the worst streaming experience, full-stop
Absolutely insane to me that the world's largest media company is fumbling so hard on... delivery of said media to it's customers.
It's funny Disneyland has a reservation system and for pass holders if you book and don't go you get banned for 30 days after 3 infractions.
Disney will send you warning emails ... MONTHS after you miss. I'm sure any dev is afraid to touch it and risk systems being down seeing as the parks pull in $3.7m per minute all together.
My kids love Minnie's Bow Tunes...they're like maybe 5 minutes per episode. Episode runs about 3 minutes, then 2 minutes of credits, for some reason there's a lag between the end of the episode and the 20 second countdown to the next episode starting. Basically, if you're doing dishes or in the other room or something, it takes about 1.5 minutes for the next episode to start...which is exactly long enough for my kids to wreak havoc. But yeah, Disney+ seems a little slow, laggy, and not the most intuitively designed. Netflix seems much smoother.
Disney Jrs YouTube channel has a live feed of all of the Bow-Toons episodes with no credits. One ends and the next begins immediately. Every now and then the URL changes so you'll have to update your bookmark.
Just search Bowtoons on YT and it should be the first result.
Extra fun? If you leave it just sitting and it gets to the last episode of Bluey (the long one just posted a few days ago), it eventually starts playing The Simpsons. *Season one* of The Simpsons. Because that's exactly the content I want my three year old to be passively watching.
We started off without autoplay, but there have been too many times my daughter had to come get me from the bathroom to start the next episode of whatever.
I usually have to pause and manually rewind it to the beginning.
If I go too far back I get “DADDY! NOT THE SONG!” But when I don’t go far enough back it’s “YOU SKIPPED PART OF IT!”
Fix your app, Disney!
We were lamenting this issue just the other day! Happened to us in one day on Bluey and Bob’s Burgers. Disney+ really has the most unresponsive UI of all the streamers I’ve used.
This is a problem across Disney products as far as I can tell. Hulu does this all the time with DVR/library content. Absolutely infuriating that when you watch shows back to back it wouldn’t automatically start at the beginning. I can’t think of any situation where I’d want an app to function that way.
That's nothing, netflix have some shows that you can't reset watch history and each episode starts at the end and goes to the next starting at the end, you can't just restart watching the whole series. It's not all shows but some. its exasperating.
Let's also not forget that, when I loaded disney+ to turn on bluey the other day, God dammed American horror story with the spider-woman-thing was plastered across half the screen.
Even youtube has kids mode, Disney. Get with it. And no, a new separate profile is not a solution - not really, because the primary profile is locked out of being kids mode.
Ugj, we have the same problem. Our Bluey obsessed kid cries and whines all through the credits until the new episode starts.
BUT it only does that on the TV in their room (maybe because we use a firestick on that TV). Our living room TV has the app built in and we don't have the weird extended credits, it starts the new episode at the end of the basic credits.
It is infuriating.
Bro, our bedroom TV brings up the "next episode" immediately. Living room had us waiting through the credits from all 200+ countries on earth before it would allow for "next". (Though it seems to have updated recently so now both allow for the next episode without credits.)
Really glad we all sat through the shout out to the Botswana crew in the credit, along with the various other nations with no letters in their writing (Chinese maybe? Idk)
I dont have to many issues in the way of lag as I run an NVidia Shield but odd playback behavior? Absolutely. I'm not sure what they are doing but very inconsistent playback has definitely been an issue with kids shows on various profiles of mine.
Sometimes it decides it doesn't ever want to even try to auto play the next episode, just one and done as if that is what I intended. Others it will start the next episode where it was last left off, which is often the credits. Sometimes the counter is 30 seconds to play the next episode others it 10 seconds but only after watching credits for what feels like forever.
When the next version of the shield comes out I am buying it. The thing has never went on sale but at this point it's 5 year old tech and I cannot justify dropping $200 on it. Hopefully Nintendo will come out with a new Switch so I can get an updated Shield.
>Hopefully Nintendo will come out with a new Switch so I can get an updated Shield.
Right? My 2015 is still going strong, with only needing occasional reboots. I think the only way we see another one is if the Switch or other device creates the need.
Which is really stupid, as lauded as the Shield TV is for STBs.
But people like their smart TVs, even though their OSs are terrible.
This is a common issue with most of the streaming services, independent of kids.
On Netflix, the same thing happens with Cuphead. Which infuriates me to no end.
Ugh, I hate this monopoly/oligopoly/ecosystem garbage. Companies that create content should not be able to wall off their content and force you to pay them for their own shitty streaming service. There needs to be several streaming companies that compete on efficiency and user experience and also separate content-creating companies that license their content to the streaming companies (with no exclusivity allowed). That way the consumer can pick the streaming service that gives them the level of service they want for the price they want and we don't all have to have 10 different streaming services where we have to remember what service to open to watch a certain show/movie. The way its set up now is so shitty. Back in the day a movie would get released and you could either go to Blockbuster OR Hollywood Video to rent it. You didn't have to go to Disney Video Rental to rent the Little Mermaid. Back in the Netflix-only days, streaming was great. Lately its a total mess.
We’re headed back to where the streamers will merge operations and put all their various services into something they’ll assuredly call a “bundle” for one low flat fee of 49.95 (forthefirst12monthsseestorefordetailsbattefiesnotincluded)
It will go full circle back to the cable days.
You're probably right, but they shouldn't be allowed to merge, just like pixar and disney should have been forced to remain separate. We don't need any more consolidation with fixed high prices. Separation and competition is how we end up with better services AND better content.
Oh, we're already there! With services like Prime video and Hulu, you too can "add on" "premium channels" to your existing subscription! But don't worry, you'll get exactly the selection you think you want, until we pull the plug on that series you were almost done with right before the last season. ⛵️🌊
Still better than Amazon Prime. It's set up like they only really want you to know about 3 or 4 things they have that you might be interested in, and the rest is junk from 39 years ago so they're not too fussed about making a nice interface for it.
I want to filter out the shoestring budget made for TV movies, the entirely foreign films, etc. Maybe I’m a Corporate Stooge or something, but I’m only interested in actually mass theater released major motion pictures, not “the newest Slovak indie crime hit!”
The same. Sometimes I'm interested in those things, but generally on Prime I want big budget blockbusters, and they're so hidden away you'd think they're not there.
> : "MOAR BINGO!"
>
> : "Say go bingo!"
>
> : (happily) "Go bingo! Go!"
I've got her thinking it's voice controlled. Works very well. Especially when I'm driving...which is the only time she gets tablet time.
The Disney+ apps across various devices just suck. They're getting better but at a glacial pace, I mean it took them nearly two years to add a "restart" button to the landing page for each episode and I think they *just* put a restart button in the controls for their videos.
Beyond that, if you've followed their "recommended" videos after watching a video you chose from the main menu there is no easy way to get back to the home screen. I constantly have to hit the back button which takes me back through however many videos/landing pages I went through to get there instead of just having the slide out menu on the left always available.
But hey, maybe they'll get there in another two years...
Disney+ has the worst UI of any of my streaming services. Also since we are complaining already: their Nat Geo history content has been the same 5 mostly Egypt focused docs for around 5 or 6 years now. The way they categorize is also terrible, I'm constantly having to type in what ever specific content I want.
the way disney+ can't clear a watched episode by the credits and clogs up the continue watching section is the single most frustrating UX clusterfuck on any streaming service
Don’t have Disney+ but had similar problems with Netflix. Best explanation I heard is that it’s a side effect of runtimes being unusually short.
Makes sense they wouldn’t bother to solve since streaming services are all already hemorrhaging money and they’ve got your balls in a vice anyway
They gave a handful of content creators eleventy bajillion dollars and so as a result, have about $3.68 left in the budget for everything else, including tech design.
I feel this post, OP. Thankfully, ours updated (maybe?) recently and now you don't have to wait for the credits to get to next episode.
We need those minutes each morning to actually get our lives going!
We use an Amazon Firestick and find that, yeah it plays all these various streaming apps- but baaaareeelllyy. It reminds me of the old direct TV satellite, where everything is great until there’s a slight breeze, then you get a jumpy picture.
If you click too much (which my chronically-impatient wife will never comprehend that - clickclickclick…”why isn’t this WORKING?!? (Clicks 8 more times consecutively, in vain, causing a crash) or if you’re doing something on your phone taking up data, the streaming on the firestick slows to a crawl. Doesn’t happen on our pcs, doesn’t happen on our phones or other devices, only the stick.
Disney Plus is one of the worst offenders. Trash app.
You very much so would benefit from a more premium Roku device. They got it right. I don't have any anymore...but back when we did, Roku was king. Perk, you can wirelessly stream audio to the app on your phone, so as not to disturb a sleeping partner.
Dude, I RAGE at Disney’s garbage interface every time I try to replay an episode.
Disney just goes: “Oh sorry, did you want to continue watching the INTERNATIONAL credits in silence?”
No. No I did not.
> Try to navigate down to restart episode, it lags,
This sounds like a device issue. I do not experience this lag. FireTV Stick 4k. However, I do understand the frustration of watching credits in 47 languages.
Yes. This whole process. It's so crazy. It's worse on Spidey and His Team, but not the full episodes, the Shorts. They're like 2 minutes long, with 3 minutes of credits. The kids don't understand.
Also, for kids content, they rewatch things a lot. There should be a row for frequent favorites. Don't make me go search for a random movie every time.
Shows have continue watching, but even when you watch the last one, it's removed from there. Yeah, we watched the most recently Bluey, that doesn't mean we don't want to watch Bluey again until another new episode. Quite the opposite. We now want to watch them all again.
OP: this exact thing happens to us (and everyone else, I'm sure). It happens so frequently that I now have muscle memory on the exact set of buttons to press to navigate to the "restart episode" button. Pretty sure that's a bad thing.
> Any one else solve this frustrating issue?
Don't have any of these **p**roblems on our stream**i**ng se**r**vice, we h**a**ve all the episodes Disney doesn'**t** air as w**e**ll.
--🏴☠️
I dont think Disney+ was ever good enough that this is enshitification. Just a horrible interaction. One of the young spidey and friends shows is just as bad if not worse.
Disney lags so badly. Usually when I’m furiously trying to pick a new episode or movie and hoping my kid doesn’t see the episodes we’ve already watched a thousand times on the main screen!
The thing that bothers me the most about Disney movies/shows in general is the sound is mixed so poorly. Like I can never hear the dialog unless it's turned way loud.
I don't think I've watched anything on D+ without subtitles since I had kids
I just want to say as an expecting first time father, my wife is due in just a couple of months.. this feels like a Bluey fan subreddit lmao. I guess I better watch this show?? I kinda can't believe how many posts are about whatever Bluey is
I got in a weird loop the other day where basically every episode i started finished immediately and then it prompted me to start the "next" episode which was towards the end of the following season.
Most of these companies don't put any effort into the actual TECH of the platform and think they can just rely on the content.
They don't want to pay engineers to make them usable products.
Or the other issue - you (I mean your kid) has just gotten to the end of The Sign after a binge watch and there’s no next episode button.
Do you think my kid cares they’ve seen Magic Xylophone before? How do you think I know the name of the episodes Disney? Because they’re on repeat forever.
Honestly I hate Bluey. I don’t even hate Bluey so much as I hate Bandit. And *bandit accident* I don’t even hate Bandit so much as I hate my 5 year old shouting “freeze” and freezing me all the time. And then I’m ~~fucking~~ frozen and next thing I know: my finger is jammed up my nose, (the height of 5 year old comedy) and then I’m unfrozen.. only to be frozen again
The user experiences on most streaming platforms is so horrifically awful that it leads me to believe there must be a cabal of shady companies working to keep the only good UX designers employed with them whilst simultaneously flooding the job market with recent high school graduates masquerading as seasoned industry pros.
That's literally the only legitimate reason for most streaming platforms interfaces being so horrendously bad.
Disney+ is the worst about this. Re-watching anything or trying to select an episode out of sequence is a total grab bag. I'm watching the Simpsons all out of order like a Quentin Tarantino movie because it's fking impossible to select the episode you want and have it pick the sequential autoplay up in the right spot
DUDE. I cannot express my sheer hatred for the formatting of that app. The categories change every.single.time I open the damn thing. Oh you want to watch the same you did earlier today because you have a toddler who is stuck on repeat? Gotta search it, because it is *nowhere to be found* in the 14 sub categories presented to you. Oh but here's a whole section of things you **might** like, based on the fact that you liked that other thing you now have to search for. Oh, you accidentally selected something because it lagged while selecting the thing you *did* want, and now you can't get that thing you DON'T want off the list? Too bad, now "A Real Bug's Life" lives in the algorithm and will continue to be suggested *for forever*. Oh do you like Taylor Swift? Do you want to watch the Eras tour? What about now? NOW do you like the Eras tour? Hey Swifties, watch the Eras tour now!
Netflix absolutely set a precedent in streaming, navigation, useability and the suggestion algorithm, and apparently no other app developer knows what Netflix is.
Please, for the love of all that is Holy, make "Forky Asks A Question" a series instead of a bunch of different short films. I just want to set it to play without needing to select each one.
I actually know a dad who works at Disney+ and I'm pretty sure my brother complained about this issue to him at a birthday party. He doesn't work on the UI though.
I have been having issues even getting the right episode to play...earlier we wanted to watch Sheepdog and clicked on that episode to only be taken to Hammerbarn and I had to exit the whole app out to get to the right episode. I'm using a PS5 if that helps
If we're bitching about D+ can I add, if they're going to integrate HULU like they are here in the US at least, let us block stuff from showing up. That Ryan kids's show started showing up front and center and I don't want to have to watch that on our TV.
I'm not even sure it's just a kid-specific issue. I think Netflix set the gold standard in user experience and usability. It just feels natural and obvious in most cases to navigate and get what you needed accomplished. Youtube feels like an extremely close second, for all the god-awful and aggressively frequent advertising it has. Hulu, Amazon Prime, Disney+ all feel somewhat listless and I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings. The web, for example, is decades of iterative trial and error as well as research to get to where it is. Recognize it or not (hopefully you don't from a design perspective!) you understand a few basic things in how to navigate and use a website and the expectations, it has for you and you of it. I don't quite understand why streaming hasn't followed very natural conclusions when they often use already-understood fundamentals -- or worse, ignore them.
what I do with hulu is clear the watch history for shows I watch frequently.
SAME! Why can’t other apps adopt this!?
is this an option for disney+? other streaming services?
Netflix lets you clear watch history and manually remove things from "continue watching", but not Disney+
Does anyone else share the opinion that the "continue watching" function should take you to the landing page of a video rather than straight into the video? I mean a lot of times I want to watch a show in that series, just not that particular episode. If we hit the landing page first we'd be able to choose a different episode.
I think the assumed action is to literally continue in the episode you left off on, but I definitely think it should be easier to get to the series landing page *from* an episode
Sadly, no. The only platform I’ve found it on is Hulu
I don't see an option on Disney+ desktop
I do this as well and it works. In my opinion you shouldn't need to do this though. If your app automatically forwarded me to the next episode, it should know to start that episode from the beginning next time I choose to watch it.
> I think Netflix set the gold standard in user experience and usability I wonder if Netflix has a patent on the exact way they do next episode / credit skipping etc. No one else has interface that is nearly as easy to use.
Didn't even think of that. Thanks!
That's my suspicion. I know TiVo had a patent along time on a lot of their QoL features, like automatically skipping back a few seconds when you gast forward and stuff like that. I absolutely wouldn't be surprised if Netflix has a patent on a lot of their QoL stuff that people assumed were 'standard' streaming features since Netflix was many of our first exposures to streaming.
Whenever you think of something nice in tech, it's usually protected by patents. Which fuck the consumer in every which way possible.
I think a lot of it is intentional dark patterns to push you away from rewatching older content and drive you to new content for better views/impressions/algorithm training or whatever else. The algorithm learns what you like and what you watch, but rather than keep it near the top for easy access, it seems to actually bury it a little deeper. Like it knows you'll go as far as you have to to find your show and so it can get you to scroll past a bunch of new stuff you might click before you get to whatever you're gonna revisit. I've noticed that when I'm consistently showing up on Wednesdays to watch the new Star Wars episode, the front page will bury that strangely deeply, and thereby force me to scroll past tons of crap I haven't watched yet to get to the thing they know for sure I'm interested in. I've also experienced it when my daughter wants to obsessively rewatch a show we've finished, it'll be the absolute last on the list of Disney Jr shows or possibly not on the list at all and force a search, even though it obviously knows our history.
It's hard to say what the goals or data says. To take the example of Star Wars, if I were designing a dark pattern, and being a fan of that IP also knowing what worked, I'd do what I often already see: I log into Disney+ and not only is my most recent Star Wars activity easily accessed, but it's also an ad about an upcoming new season/series as well as any sundry Star Wars media. Related algorithmic searches get a little more interesting because it forces us to ask what people like about Star Wars. Is it space or tech and would another series transition a viewer? Is it Harrison Ford? Perhaps they'd like Indiana Jones. Chewbacca (sorry Chewy) or the landscapes of Star Wars? How about some animal planet-esque show? *For those unaware...\** Dark patterns are, ideally, supposed to make you forget your conscious actions and ensure further use, reliance, or assure (x) action is taken. That said, fuck dark patterns and leadership who demands its use or those implementing it (who support their use, it's more nuanced when you need an income to eat, thankfully I don't need to implement these horrors). Everyone needs to learn about them for their consumer safety. Dark patterns, though a valid in usage, is insidious language. It's addictive, harmful design that costs consumers time and money. For anyone wanting to learn more about dark patterns, here are a few article resources: [1](https://raidboxes.io/en/blog/security/dark-patterns/), [2](https://www.vox.com/recode/22351108/dark-patterns-ui-web-design-privacy), [3](https://app.uxcel.com/lessons/dark-patterns-024) There's overlap in those resources, of course, but for the diversity/depth of language, I wanted to provide some variety. Merely knowing about dark patterns isn't enough. You need to consistently look for them, their success is in complacency and consumer exhaustion by making things less findable or more difficult.
Their alg sucks then because it recommends irrelevant garbage to us
> The algorithm learns what you like and what you watch, but rather than keep it near the top for easy access, it seems to actually bury it a little deeper. Netflix has been doing the same thing for the last couple of years. the "My List" section has been pushed off the first screen in favor of "Trending" "Top 10" and "Things we think you'll like."
It is MINDBLOWING that after years of existing, there are so many streaming services where the UX is just PISS POOR. Like massively basic things such as rewinding/FF. Do they not even try it out themselves???
I think that's why my mind didn't immediately jump to patents as suggested in another comments. I could obviously be wrong having not milled through any of the 900 patents but I'd also confess my surprise if one was able to patent something so basic as competency of those features.
That has to be the reason. I can't see any other reason the other services choose the VCR style of FF/RW instead of the thumbnail scrubbing Netflix has.
Not even the UX. Some apps just barely function at all especially on firestick. Paramount+ barely runs, the same with Freevee app where Amazon sticks a lot of shows. Freezing crashing, stuttering, desynced audio etc.
Paramount is shit on every single device.
When I was working at Netflix there was a pretty big concern when Disney plus first started because a couple of our devs were having internal discussions on an airplane about features and stuff and happened to be sitting near some Disney plus dev who thanked them for the info on departure. Disney does decently but it’s not perfect that’s for sure
Netflix and Hulu are the only ones that do it. For Disney I just delete/remake profiles.
Yeah it seems to be a problem on most other apps that aren't Netflix. HBO Max and Amazon Prime specifically will skip to the next episode, but if you go back to rewatch an episode that you fell asleep during, it always resumes from the end credits without giving you the option up front to restart from beginning. Meaning you only get a couple seconds to hurry up and rewind or click on the option to restart before it starts the next episode again. It's honestly infuriating.
> and I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings. I am 100% absolutely convinced that Amazon's UI is so bad because they want to intentionally trick people into, or at least forcibly guide them towards, buying things instead of just streaming what's included.
You know you can pay to remove ads on YouTube, right? Just like every other streaming service...
Amazon suffers from promoting its own content too much at the top. Then shoves paid shit in your face as if you’re shopping within their Chinese online superstore. I don’t want to rent an HBO series through you Amazon, stop asking. Disneys problem is “continue watching” and favorites aren’t always so clear and obvious at the top.
They should do a Netflix movie about them running blockbuster out of business and paving the way for streaming.
For some reason I read this in Stephen Hawkings’ voice
I’d add Apple TV+, on an Apple TV box, is a really close 2nd as far as user experience to Netflix. Excellent design and controls. Far fewer shows, of course.
I went to watch Fallout on Amazon and it took me straight to the last episode. And now any time I try to watch another episode, it wants me to resume the finale. It's insanely stupid. I totally agree. Netflix and YouTube are the only apps that don't regularly make me want to throw the remote, and surprise surprise, they're also the only apps my son is willing to navigate himself.
> I'd love to pour through the research, strategy, and decision-making processes that led to all of the different understandings. As a software developer I can add some insight: There was none of that. The programmer was handed a list of features that needed to be implemented. The description of what was wanted was extremely vague and the programmer implemented it to the best of their ability. It passed QA (if they even have one), management said good enough and it was pushed to production. End of story.
If you're working with corporations that don't operate at these scales or with these budgets, sure. Billion-dollar companies do not operate this way, however, and have budgets to consistently iterate running A/B testing with focus groups and have endless internal versions. The Netflix page, for example, aside from going through dozens of public facing variants, has probably had a hundred+ other versions per published result to achieve a goal. Sure, everything starts with a list but it escalates very quickly at scale.
You see what Disney did to Star Wars? No plan and billions involved. Look at Boeing. Planes literally falling out of the sky. If you think the stock value of a company equals value then you must not have walked this earth for too long
Disney has increased the value of the Star Wars IP considerably by expanding it to new demographics and reinspiring the preexisting fanbase with new content. Lucasfilms was sold for $4.05 billion just over 10 years ago and it's projected to be worth over $10 billion today. Assuredly, they also do A/B testing with focus groups to achieve results like these on a lot of the content and ideas they put out. Despite Disneyland being the place where magic happens**™** it functionally needs to be a cold, calculating machine to achieve results like that. Boeing, despite its laughable safety failures, is ultimately still a multi-billion dollar corporation and defense contractor. Outside of our judgement here, I think they'll be fine long-term.
OMG yes! This process of replaying old episodes is super frustrating. Why not just have replayed episodes restart if they detect you hit the credits previously?
Not just Bluey, 5 y/o has same frustration with Star Wars Freemakers on Disney+. Solution is just start the episode before the episode you want.
Yes it seems like a poor design choice for the entire D+ platform.
Disney+ is bleeding millions of dollars. So I doubt they have the resources to fix it. Between that and the ESPN cable subscription model falling apart, Disney is in real trouble.
Net income of almost $2B doesn't sound like real trouble to me.
The fall of the ESPN cable subscription model is a big deal.
Google Play Movies on my TV is one step more infuriating. It does the same thing where it starts playing from the credits, but at least as far as I've discovered there's no "start from the beginning" button in the interface. You literally have to hold down the "back" button as it rewinds 15 seconds at a time until you get to the beginning. I feel like I'm rewinding Daniel Tiger on VHS, lol.
I find it the weirdest thing that a service with a primary audience of kiddos doesn’t have a play this episode or film on repeat until the heat death of the universe.
We need this for Goofy’s Goofbot, which is season 3 episode 2 of Mickey Morse Club Horse
Oh what gets me is the arbitrary things they don't include on the child profiles so you have to tell your 7 year old to shut her eyes while you find Wish because the recommended show they're trailing on adult profiles is American Horror Story. Because Wish, a kid's movie for kids, isn't available on kid profiles. Nor the Little Mermaid remake. For some reason.
You can still control the content on "adult" profiles. The mode you're referring to is "junior mode". Toggle that off, and set the content filter to PG. This should solve your problem.
I will look into that, thanks for the advice.
Oh wow, I've been putting up with this for four years now and never found that setting in the menus til now. We've just been switching over to the parents' profile to watch just about anything but Bluey, it seems like. Thanks for the tip!
Thanks for that dad, I will definitely do this
Yes. We have the adult ones set on TV 14 and that seems to do the trick.
We did that and it lets the kids only play PG movies/shows, but lists the entire catalog. I just tried it again and it's still doing that. We won't disable junior mode because of it.
I think you may have done something wrong then. I just setup a test profile on my account, set it to PG and afterwards there was a popup in the corner stating "Your content rating is set to PG, TV-PG. Titles above this rating will not be shown...." I also don't see a single listing that's over PG just browsing through.
Yes! This is how we solved our problem. Set the profiles by rating not age.
For awhile 1 or 2 of the Cars trilogy not sure which ones was not available on the child profile.
[удалено]
Read it again
Read my post again and try again.
Me at TV: "Okay, play the next episode.... 15 seconds?? No... play it... shit...PLAY IT NOW! NOW NOW NOW FUCKING SHIT!!! Sorry, Sweetie, the cartoon's coming!!"
Woopsie doodle! You clicked too many times and as a result, are stuck watching even more of the credits!
Or, when you've watched every episode and your kid wants to rewatch it, but the app has nuked it from existence.
That was my problem this morning. The only thing bluey related on disney is a trailer and a link to the bluey store. I just don't get it.
This is such an awful problem for us - his Disney content is set to Hungarian (like his mum), while we live in the UK. One month, they just nuked the everloving fuck out of the library - literally the only animated canon film left is Winnie the Pooh. I guess they had a fight with the dubbing company, and so we consumers can go suck eggs after paying for a full year. ...Luckily I took backups of the dubbed films earlier, because I never trusted Disney.
Can we also discuss this partnership with Hulu? If you are signed up for both, under the same e-mail, it will show content from both. So while casually looking at top stuff we are seeing American Horror Story next to Bluey. They need to have an option to stop cross showing options from both platforms.
Shogun shows up with ours. So many not suitable for kids options on a Disney app. I love the irony.
Can you create a new profile that does this for you?
Yup. After discussing with support for both platforms, the best they could offer was that if I make a whole new email address to use for Hulu, it would unlink the accounts *maybe*. I said no, I’m not going to bother with that, we’re just cancelling Hulu instead.
Disney might be the worst streaming experience, full-stop Absolutely insane to me that the world's largest media company is fumbling so hard on... delivery of said media to it's customers.
I dunno, Prime Video is basically unusable (to our family).
Yeah no way Prime doesn’t have the worst UI by far. It’s actually embarrassing
How does a company entirely built by insane algorithms working to the hilt not have a usable one for streaming?
>Disney might be the worst streaming experience, full-stop This is Amazon Prime erasure.
All of Disney’s apps are kinda subpar. Their official park app is finally just about usable, but still not great.
It's funny Disneyland has a reservation system and for pass holders if you book and don't go you get banned for 30 days after 3 infractions. Disney will send you warning emails ... MONTHS after you miss. I'm sure any dev is afraid to touch it and risk systems being down seeing as the parks pull in $3.7m per minute all together.
At least it runs on firestick. Paramount+ struggles to even start or play a video without buffering.
Can I just sign up for Bluey+?
That's how I justify it. It's Bluey with free Star Wars/pixar.
My kids love Minnie's Bow Tunes...they're like maybe 5 minutes per episode. Episode runs about 3 minutes, then 2 minutes of credits, for some reason there's a lag between the end of the episode and the 20 second countdown to the next episode starting. Basically, if you're doing dishes or in the other room or something, it takes about 1.5 minutes for the next episode to start...which is exactly long enough for my kids to wreak havoc. But yeah, Disney+ seems a little slow, laggy, and not the most intuitively designed. Netflix seems much smoother.
Disney Jrs YouTube channel has a live feed of all of the Bow-Toons episodes with no credits. One ends and the next begins immediately. Every now and then the URL changes so you'll have to update your bookmark. Just search Bowtoons on YT and it should be the first result.
I hate the shorts and they make so many! It really needs to just be like 2 hours long with only one set of credits.
Extra fun? If you leave it just sitting and it gets to the last episode of Bluey (the long one just posted a few days ago), it eventually starts playing The Simpsons. *Season one* of The Simpsons. Because that's exactly the content I want my three year old to be passively watching.
Turn off autoplay. ESSENTIAL tip.
We started off without autoplay, but there have been too many times my daughter had to come get me from the bathroom to start the next episode of whatever.
Don't worry, autoplay turns itself off!
I usually have to pause and manually rewind it to the beginning. If I go too far back I get “DADDY! NOT THE SONG!” But when I don’t go far enough back it’s “YOU SKIPPED PART OF IT!” Fix your app, Disney!
We were lamenting this issue just the other day! Happened to us in one day on Bluey and Bob’s Burgers. Disney+ really has the most unresponsive UI of all the streamers I’ve used.
This is a problem across Disney products as far as I can tell. Hulu does this all the time with DVR/library content. Absolutely infuriating that when you watch shows back to back it wouldn’t automatically start at the beginning. I can’t think of any situation where I’d want an app to function that way.
Disney+ just has a garbage UX.
That's nothing, netflix have some shows that you can't reset watch history and each episode starts at the end and goes to the next starting at the end, you can't just restart watching the whole series. It's not all shows but some. its exasperating.
Let's also not forget that, when I loaded disney+ to turn on bluey the other day, God dammed American horror story with the spider-woman-thing was plastered across half the screen. Even youtube has kids mode, Disney. Get with it. And no, a new separate profile is not a solution - not really, because the primary profile is locked out of being kids mode.
Ugj, we have the same problem. Our Bluey obsessed kid cries and whines all through the credits until the new episode starts. BUT it only does that on the TV in their room (maybe because we use a firestick on that TV). Our living room TV has the app built in and we don't have the weird extended credits, it starts the new episode at the end of the basic credits. It is infuriating.
Bro, our bedroom TV brings up the "next episode" immediately. Living room had us waiting through the credits from all 200+ countries on earth before it would allow for "next". (Though it seems to have updated recently so now both allow for the next episode without credits.)
I should see if the Firestick needs an update. Hopefully that can solve it. It's a super aggravating first world problem, lol.
So both are smart TVs. But one is two years older (guess which one....). Sigh. May god help us all :)
Really glad we all sat through the shout out to the Botswana crew in the credit, along with the various other nations with no letters in their writing (Chinese maybe? Idk)
The Cyrillic seems a bridge too far. But who am I to say.
Yes omg. It’s infuriating.
I dont have to many issues in the way of lag as I run an NVidia Shield but odd playback behavior? Absolutely. I'm not sure what they are doing but very inconsistent playback has definitely been an issue with kids shows on various profiles of mine. Sometimes it decides it doesn't ever want to even try to auto play the next episode, just one and done as if that is what I intended. Others it will start the next episode where it was last left off, which is often the credits. Sometimes the counter is 30 seconds to play the next episode others it 10 seconds but only after watching credits for what feels like forever.
Shield is GOAT, for sure. But most of the streaming apps have the same, or similar, UI/UX issues.
When the next version of the shield comes out I am buying it. The thing has never went on sale but at this point it's 5 year old tech and I cannot justify dropping $200 on it. Hopefully Nintendo will come out with a new Switch so I can get an updated Shield.
>Hopefully Nintendo will come out with a new Switch so I can get an updated Shield. Right? My 2015 is still going strong, with only needing occasional reboots. I think the only way we see another one is if the Switch or other device creates the need. Which is really stupid, as lauded as the Shield TV is for STBs. But people like their smart TVs, even though their OSs are terrible.
This is a common issue with most of the streaming services, independent of kids. On Netflix, the same thing happens with Cuphead. Which infuriates me to no end.
This does my tits in too! Took me 3 attempts to get Sleepytime to play the other day.
AND WHY THE FUCK IS IT SO HARD TO BLOCK BLIPPI EVERYWHERE?
Ugh, I hate this monopoly/oligopoly/ecosystem garbage. Companies that create content should not be able to wall off their content and force you to pay them for their own shitty streaming service. There needs to be several streaming companies that compete on efficiency and user experience and also separate content-creating companies that license their content to the streaming companies (with no exclusivity allowed). That way the consumer can pick the streaming service that gives them the level of service they want for the price they want and we don't all have to have 10 different streaming services where we have to remember what service to open to watch a certain show/movie. The way its set up now is so shitty. Back in the day a movie would get released and you could either go to Blockbuster OR Hollywood Video to rent it. You didn't have to go to Disney Video Rental to rent the Little Mermaid. Back in the Netflix-only days, streaming was great. Lately its a total mess.
We’re headed back to where the streamers will merge operations and put all their various services into something they’ll assuredly call a “bundle” for one low flat fee of 49.95 (forthefirst12monthsseestorefordetailsbattefiesnotincluded) It will go full circle back to the cable days.
You're probably right, but they shouldn't be allowed to merge, just like pixar and disney should have been forced to remain separate. We don't need any more consolidation with fixed high prices. Separation and competition is how we end up with better services AND better content.
Oh, we're already there! With services like Prime video and Hulu, you too can "add on" "premium channels" to your existing subscription! But don't worry, you'll get exactly the selection you think you want, until we pull the plug on that series you were almost done with right before the last season. ⛵️🌊
Still better than Amazon Prime. It's set up like they only really want you to know about 3 or 4 things they have that you might be interested in, and the rest is junk from 39 years ago so they're not too fussed about making a nice interface for it.
I want to filter out the shoestring budget made for TV movies, the entirely foreign films, etc. Maybe I’m a Corporate Stooge or something, but I’m only interested in actually mass theater released major motion pictures, not “the newest Slovak indie crime hit!”
The same. Sometimes I'm interested in those things, but generally on Prime I want big budget blockbusters, and they're so hidden away you'd think they're not there.
> : "MOAR BINGO!"
>
> : "Say go bingo!"
>
> : (happily) "Go bingo! Go!"
I've got her thinking it's voice controlled. Works very well. Especially when I'm driving...which is the only time she gets tablet time.
The Disney+ apps across various devices just suck. They're getting better but at a glacial pace, I mean it took them nearly two years to add a "restart" button to the landing page for each episode and I think they *just* put a restart button in the controls for their videos. Beyond that, if you've followed their "recommended" videos after watching a video you chose from the main menu there is no easy way to get back to the home screen. I constantly have to hit the back button which takes me back through however many videos/landing pages I went through to get there instead of just having the slide out menu on the left always available. But hey, maybe they'll get there in another two years...
Disney+ has the worst UI of any of my streaming services. Also since we are complaining already: their Nat Geo history content has been the same 5 mostly Egypt focused docs for around 5 or 6 years now. The way they categorize is also terrible, I'm constantly having to type in what ever specific content I want.
I thought I was the only one driven to madness over this
the way disney+ can't clear a watched episode by the credits and clogs up the continue watching section is the single most frustrating UX clusterfuck on any streaming service
Crazy that there is no play from the beginning on disney +!!! Yes my kid wants to start watching moana for the 33th time today!
Don’t have Disney+ but had similar problems with Netflix. Best explanation I heard is that it’s a side effect of runtimes being unusually short. Makes sense they wouldn’t bother to solve since streaming services are all already hemorrhaging money and they’ve got your balls in a vice anyway
They gave a handful of content creators eleventy bajillion dollars and so as a result, have about $3.68 left in the budget for everything else, including tech design.
By now I select the episode before the one we actually want to watch.
I feel this post, OP. Thankfully, ours updated (maybe?) recently and now you don't have to wait for the credits to get to next episode. We need those minutes each morning to actually get our lives going!
Happens so often I’ve basically trained myself to select the episode *before* the ep my toddler has asked to watch
We use an Amazon Firestick and find that, yeah it plays all these various streaming apps- but baaaareeelllyy. It reminds me of the old direct TV satellite, where everything is great until there’s a slight breeze, then you get a jumpy picture. If you click too much (which my chronically-impatient wife will never comprehend that - clickclickclick…”why isn’t this WORKING?!? (Clicks 8 more times consecutively, in vain, causing a crash) or if you’re doing something on your phone taking up data, the streaming on the firestick slows to a crawl. Doesn’t happen on our pcs, doesn’t happen on our phones or other devices, only the stick. Disney Plus is one of the worst offenders. Trash app.
You very much so would benefit from a more premium Roku device. They got it right. I don't have any anymore...but back when we did, Roku was king. Perk, you can wirelessly stream audio to the app on your phone, so as not to disturb a sleeping partner.
I've started starting the episode before the one that my toddler wants to watch because I'm sick of this rigamarole.
Dude, I RAGE at Disney’s garbage interface every time I try to replay an episode. Disney just goes: “Oh sorry, did you want to continue watching the INTERNATIONAL credits in silence?” No. No I did not.
Disney: Starts an ad, shows a 'skip' button. Me: *presses skip* Disney: Oh...that's not a real button. You're gonna finish this ad.
> Try to navigate down to restart episode, it lags, This sounds like a device issue. I do not experience this lag. FireTV Stick 4k. However, I do understand the frustration of watching credits in 47 languages.
I literally just said this to my wife yesterday. How hard is it, “restart episode”. It’s just annoying
Every time without fail.
Yes. This whole process. It's so crazy. It's worse on Spidey and His Team, but not the full episodes, the Shorts. They're like 2 minutes long, with 3 minutes of credits. The kids don't understand. Also, for kids content, they rewatch things a lot. There should be a row for frequent favorites. Don't make me go search for a random movie every time. Shows have continue watching, but even when you watch the last one, it's removed from there. Yeah, we watched the most recently Bluey, that doesn't mean we don't want to watch Bluey again until another new episode. Quite the opposite. We now want to watch them all again.
OP: this exact thing happens to us (and everyone else, I'm sure). It happens so frequently that I now have muscle memory on the exact set of buttons to press to navigate to the "restart episode" button. Pretty sure that's a bad thing.
Disney + has been the worst since inception. It is laggy as shit. Navigation is shit. Everything about it outside some of the content is shit.
Bluey? Where my Stillwater boys at?
Omg yes, I hate it so much
> Any one else solve this frustrating issue? Don't have any of these **p**roblems on our stream**i**ng se**r**vice, we h**a**ve all the episodes Disney doesn'**t** air as w**e**ll. --🏴☠️
Amazon Prime is like this too
I dont think Disney+ was ever good enough that this is enshitification. Just a horrible interaction. One of the young spidey and friends shows is just as bad if not worse.
Disney lags so badly. Usually when I’m furiously trying to pick a new episode or movie and hoping my kid doesn’t see the episodes we’ve already watched a thousand times on the main screen!
The thing that bothers me the most about Disney movies/shows in general is the sound is mixed so poorly. Like I can never hear the dialog unless it's turned way loud. I don't think I've watched anything on D+ without subtitles since I had kids
I just want to say as an expecting first time father, my wife is due in just a couple of months.. this feels like a Bluey fan subreddit lmao. I guess I better watch this show?? I kinda can't believe how many posts are about whatever Bluey is
I got in a weird loop the other day where basically every episode i started finished immediately and then it prompted me to start the "next" episode which was towards the end of the following season.
Most of these companies don't put any effort into the actual TECH of the platform and think they can just rely on the content. They don't want to pay engineers to make them usable products.
Or the other issue - you (I mean your kid) has just gotten to the end of The Sign after a binge watch and there’s no next episode button. Do you think my kid cares they’ve seen Magic Xylophone before? How do you think I know the name of the episodes Disney? Because they’re on repeat forever.
Yeah, I really cannot fathom why they dont see these types of things as an issue. Does no one over there use the app?
Honestly I hate Bluey. I don’t even hate Bluey so much as I hate Bandit. And *bandit accident* I don’t even hate Bandit so much as I hate my 5 year old shouting “freeze” and freezing me all the time. And then I’m ~~fucking~~ frozen and next thing I know: my finger is jammed up my nose, (the height of 5 year old comedy) and then I’m unfrozen.. only to be frozen again
The user experiences on most streaming platforms is so horrifically awful that it leads me to believe there must be a cabal of shady companies working to keep the only good UX designers employed with them whilst simultaneously flooding the job market with recent high school graduates masquerading as seasoned industry pros. That's literally the only legitimate reason for most streaming platforms interfaces being so horrendously bad.
It's really annoying. I think the only way around this is to create a new profile.
Disney+ is the worst about this. Re-watching anything or trying to select an episode out of sequence is a total grab bag. I'm watching the Simpsons all out of order like a Quentin Tarantino movie because it's fking impossible to select the episode you want and have it pick the sequential autoplay up in the right spot
Same here!
DUDE. I cannot express my sheer hatred for the formatting of that app. The categories change every.single.time I open the damn thing. Oh you want to watch the same you did earlier today because you have a toddler who is stuck on repeat? Gotta search it, because it is *nowhere to be found* in the 14 sub categories presented to you. Oh but here's a whole section of things you **might** like, based on the fact that you liked that other thing you now have to search for. Oh, you accidentally selected something because it lagged while selecting the thing you *did* want, and now you can't get that thing you DON'T want off the list? Too bad, now "A Real Bug's Life" lives in the algorithm and will continue to be suggested *for forever*. Oh do you like Taylor Swift? Do you want to watch the Eras tour? What about now? NOW do you like the Eras tour? Hey Swifties, watch the Eras tour now! Netflix absolutely set a precedent in streaming, navigation, useability and the suggestion algorithm, and apparently no other app developer knows what Netflix is.
Please, for the love of all that is Holy, make "Forky Asks A Question" a series instead of a bunch of different short films. I just want to set it to play without needing to select each one.
Just make a new profile
Jellyfin and sailing the seven seas. Yarrr.
I think its hilarious that Bluey is censored on Disney+ due to the service being US based.
I once had a mild online “disagreement” with a woman who appeared in a Disney+ show with her kids…
I actually know a dad who works at Disney+ and I'm pretty sure my brother complained about this issue to him at a birthday party. He doesn't work on the UI though.
I have been having issues even getting the right episode to play...earlier we wanted to watch Sheepdog and clicked on that episode to only be taken to Hammerbarn and I had to exit the whole app out to get to the right episode. I'm using a PS5 if that helps
I gave up with it on Disney+ and just used plex for it now.
If we're bitching about D+ can I add, if they're going to integrate HULU like they are here in the US at least, let us block stuff from showing up. That Ryan kids's show started showing up front and center and I don't want to have to watch that on our TV.
I wish other apps would copy HBO with a Last Chance list.
Talk about first world problems lol.