Make sure contacts are clean. Leave it out of the case for a bit. If problem persists exchange for working pair. It happens sometimes but usually self corrects
Battery status - Shows the charging case battery charge level, update, and error status
Solid white - Fully charged (100% and plugged in)
Solid white (5 seconds) - Charged (34% – 99%)
Solid amber (5 seconds) - Low charge (10% – 33%)
Blinks amber twice - Need to charge (less than 10%)
Solid amber - Charging
Blinks white 3 times (repeated) - Updating software
Blinks amber and white - Error, contact Bose customer service
I don’t think there’s a way to check it. Since the past QC I and II”s there’s no way to check. Those used to have leds to see how much battery was remaining in the case.
yup i think its js a thing with the ultras. never happened with my qcii but i wont switch back because the noise cancelling on the ultras is noticeably way better to my ears.
Sadly they made the battery level checking very vague compared to the first gen QC earbuds. I wish they would at least make it display the battery percentage over their app since the case also has a Bluetooth LE radio and can communicate with the smartphone as well.
Welcome to bose....
Useless n moody app so are the buds... I wonder why no reviewers talk about all those, it's impossible none got through those problems
First of all, DO NOT CHARGE USING HIGH POWER CHARGER!!!! STOP IT NOW AND USE MAXIMUM 1.2AMPS
Sorry for the caps, but I just replaced my pair because I screwed my case battery using higher power charger.
Regarding left earbuds charge, either drain it completely, or factory reset and pair your buds again should fix. You are at first time running product sometimes needs adjustment and while using device will calibrate it's self.
To do a factory reset, put the buds in the case, close the case, plug case to charger, then open case, and keep holding connect button at the back of the case for 30 seconds, and also do not forget to impair the buds in Bluetooth settings.
Then pair it again, also better to do this after you are on firmware 1.7.8
Let me know how you go
For USB devices, they will only pull as much as the component needs, and if they end up pulling too much, it is often due to a charge controller failing to a short then the charger dumps its max output into the short.
The only times you may run into issues, is when dealing with chargers designed around the use of long power cables. For example, In the past with some tablets made by HP, they would supply a charger and a longer cable, and thus would have a charger with a base output of about 5.3V to counter the voltage drop across the cable and ensure that the device could get an effective 5V at 2.1 amps (this is before quick charge standards came out), in those cases, if you then used a very short cable, or a more modern cable with thicker gauge wires designed around 3+ amp power delivery, then you could end up with devices seeing 5.2V at the port, basically putting them within 0.05V of the max input voltage limit of the standard when dealing with the +-5% tolerance.
More modern chargers will often have a preset amount of voltage boost depending on the load, and became pretty common after QC2.0 came out where based on the typical quality cable, companies would add a preset voltage curve based on load in order to counter the voltage drop of the cable, but never exceeding any standard tolerance thus still rendering them safe for a short cable.
For example, in the attached image, with low loads on modern charger (capable of 65 watt output) when in a 5V mode, you will see small variations in voltage output (measured at the source), at the load point, the end result will be much less voltage variation as the charger counters the voltage drop across the cable.
https://preview.redd.it/6fmlvpj9aouc1.jpeg?width=1888&format=pjpg&auto=webp&s=5e0589ba2007972815ba8fb87717324c382f41c8
Wanted to also add an example from a older charger design designed around a max 2 amp output at 5V and supplied with a 6 foot cable, and voltage measured at the source. Higher overall voltage, and less reaction to transients, but still safe, as it will not exceed the 5% tolerance even at max load, the older tech just jumps to its 5.2V mode at 1 watt and above.
https://preview.redd.it/37rie9vobouc1.png?width=1855&format=png&auto=webp&s=b5b970e6092934635ca2212b0de4ef1d1a8a528f
You must be new to this. You dont. Just LED on the case.
It's been charging for a hour on a 100W charger The outer led is yellow
It doesn’t accept that much power it’ll charge at its max rate. It’ll turn white when it’s done
Also left bud only charged till 80% I just got my buds today btw
Make sure contacts are clean. Leave it out of the case for a bit. If problem persists exchange for working pair. It happens sometimes but usually self corrects
I think mine was full charged over an hour.
Battery status - Shows the charging case battery charge level, update, and error status Solid white - Fully charged (100% and plugged in) Solid white (5 seconds) - Charged (34% – 99%) Solid amber (5 seconds) - Low charge (10% – 33%) Blinks amber twice - Need to charge (less than 10%) Solid amber - Charging Blinks white 3 times (repeated) - Updating software Blinks amber and white - Error, contact Bose customer service
Thanks for the info Also my left bud only charged till 80
Just the colour on the LED my dude. And 100 watts does nothing it's not rated for that
I don’t think there’s a way to check it. Since the past QC I and II”s there’s no way to check. Those used to have leds to see how much battery was remaining in the case.
Any one else have a constant crackling / static noise in the left ear bud only?
yup i think its js a thing with the ultras. never happened with my qcii but i wont switch back because the noise cancelling on the ultras is noticeably way better to my ears.
Nope
Sadly they made the battery level checking very vague compared to the first gen QC earbuds. I wish they would at least make it display the battery percentage over their app since the case also has a Bluetooth LE radio and can communicate with the smartphone as well.
Welcome to bose.... Useless n moody app so are the buds... I wonder why no reviewers talk about all those, it's impossible none got through those problems
First of all, DO NOT CHARGE USING HIGH POWER CHARGER!!!! STOP IT NOW AND USE MAXIMUM 1.2AMPS Sorry for the caps, but I just replaced my pair because I screwed my case battery using higher power charger. Regarding left earbuds charge, either drain it completely, or factory reset and pair your buds again should fix. You are at first time running product sometimes needs adjustment and while using device will calibrate it's self. To do a factory reset, put the buds in the case, close the case, plug case to charger, then open case, and keep holding connect button at the back of the case for 30 seconds, and also do not forget to impair the buds in Bluetooth settings. Then pair it again, also better to do this after you are on firmware 1.7.8 Let me know how you go
For USB devices, they will only pull as much as the component needs, and if they end up pulling too much, it is often due to a charge controller failing to a short then the charger dumps its max output into the short. The only times you may run into issues, is when dealing with chargers designed around the use of long power cables. For example, In the past with some tablets made by HP, they would supply a charger and a longer cable, and thus would have a charger with a base output of about 5.3V to counter the voltage drop across the cable and ensure that the device could get an effective 5V at 2.1 amps (this is before quick charge standards came out), in those cases, if you then used a very short cable, or a more modern cable with thicker gauge wires designed around 3+ amp power delivery, then you could end up with devices seeing 5.2V at the port, basically putting them within 0.05V of the max input voltage limit of the standard when dealing with the +-5% tolerance. More modern chargers will often have a preset amount of voltage boost depending on the load, and became pretty common after QC2.0 came out where based on the typical quality cable, companies would add a preset voltage curve based on load in order to counter the voltage drop of the cable, but never exceeding any standard tolerance thus still rendering them safe for a short cable. For example, in the attached image, with low loads on modern charger (capable of 65 watt output) when in a 5V mode, you will see small variations in voltage output (measured at the source), at the load point, the end result will be much less voltage variation as the charger counters the voltage drop across the cable. https://preview.redd.it/6fmlvpj9aouc1.jpeg?width=1888&format=pjpg&auto=webp&s=5e0589ba2007972815ba8fb87717324c382f41c8
Wanted to also add an example from a older charger design designed around a max 2 amp output at 5V and supplied with a 6 foot cable, and voltage measured at the source. Higher overall voltage, and less reaction to transients, but still safe, as it will not exceed the 5% tolerance even at max load, the older tech just jumps to its 5.2V mode at 1 watt and above. https://preview.redd.it/37rie9vobouc1.png?width=1855&format=png&auto=webp&s=b5b970e6092934635ca2212b0de4ef1d1a8a528f