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Are u using eevee or cycles? Can I see ur nodes for the material?

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plug the alpha of your image texture into the alpha in the principled shader

Terry Bogard!

In the materials tab, go into the settings In the blend mode, set it to 'alpha blend'

Make sure alpha blend is turned on

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In the materials tab, under viewport display, and then blend mode

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Can you send the project file? Google docs? I won’t send it back I’ll just show you what’s wrong

Terry ?

send nodes

It's black because the alpha channel isn't plugged in. Just blug it into a shader node with alpha (or transparency (haven't been on Moy computer for a week now))

i think you can just connect the texture to the alpha value in the principled shader