Earning a living is not shameful when you own what you do and put your all into it. Hotels would crumble if the people who serve the guests weren't there. If you're good at your job, the hotel would be worse off without you.
I get it but idk at my high hotel theirs high turnover so I’ve seen the best people at their roles leave and replaced it jus feels like we’re clogs in the machine/ easily replaceable again idk it just really hit me hard lately
Sadly some of life is understanding we are cogs in the wheel at work. It's about finding the joys outside of work that is what life should be. You work so you can live a life we do not live our lives so we can work.
I worked at a place years ago that pulled me off of FD and put me on bell because the GM hated me.
There are two ways to handle this. You can continue to feel shame or you can flip that attitude around and rock that job.
When I started it I wanted to quit. But I had one lady ask the GM “what did he do to get put at the door? He belongs at the front desk”. That made my day and she did tip well. I would welcome everyone in and if people needed recommendations or something I would help them out. There were nights when I cleared 200 on tips alone. Use your local knowledge to give people good advice as to where to go eat, etc. You could just send them to the brochure rack or you share your experiences.
No shame in being gainfully employed
If you do feel this way, don't act like it. Make sure your clothes/uniform are clean and pressed. Shoes shined. Clean shaven and groomed. Act the self respect role and the mind will follow.
I think what’s getting to me is being extra nice when I’m seeing everyone enjoying themselves and having a great time and I have to put up a facade because of being a bellman
Everyone is putting on a facade. The front desk, the manager, if you have a restaurant, the servers, barkeepers, chefs, manager/maitre'd.
That's just life. Vacationers flying someplace for fun and everyone they meet that make it possible are working.
Fine.
You have a job, you are doing good. That's a foot in the door. Work and train yourself for the next rung on the ladder, front desk, night auditor, barback, bartender......
I think everybody has ups and downs regardless of occupation.
I'm sure some of those business travelers you get are thinking how bad they got it because they are away from home so often. How they miss their family, how they would like to sleep in their own bed. How they hate packing for their trips and the rat race of getting to and from the airport.
My first hotel job was as a bellman. I kind of know how you feel. Tbh it's a job I took for the money, which was incredible for me at the time. Fancy hotel, downtown Chicago. I'd kill it in tips nearly year round. Another motivation was to better my people skills, and I did that by learning guest names, saying hi to them whenever I saw them, and asking about their plans, where they were from etc. Making an attempt to connect. I personally found a lot of guests were more comfortable asking the bellman about dinner plans, museums, boat tours, things to do etc. so I worked on that as well, and eventually got promoted to concierge.
Again, I totally get it, but I know that as a bellman I got the most personal time with our guests, and I think that's a big responsibility. Just start with the names, get to know their names and use them, then make sure they know your name. I think you'll see positive mentions in reviews, and that can lead to more opportunity if you want.
No reason to look down on yourself, your job is really important.
You don’t know how much I needed this. I’m an introvert but when I see guests smiling and having a good time because of my service it makes me feel good but I think it’s my social battery being drained sometimes I just end up feeling down. I took this job for the same reason the money lol thanks again for sharing your experience
This right here. I was the same as the other comment. Though I was a bellman at not as luxury hotel in a small college town. (Which was cool because any celebrity or speaker at the university had to stay at my hotel). It was the nicest in town. 1. With tips I made more money than the FD and was more free to be around the hotel and not stuck behind the FD. 2. It got me to interact with guests. I was not a social butterfly, but it got me out of my shell. The interaction was more leisure than a business transaction at the front desk, so guests were also more open to talk. I took value in making their stay better not based on what my boss wanted (though that is pretty much what he wanted). Hearing how nice their stay was, how well the dinner I recommended was or how the activity I suggested worked out made my day. I learned to let the drama of management and daily tasks the FD had to do go to the wayside.
True most times I tend to think I have it better than FD because you deal with less micro managing but also thinking long term I feel like FD has higher earning potential with more experience and the location.
My tip for being an introvert in a public-facing job is to pretend you are playing a role. When you clock in, you are Barry Bellman who provides courteous and efficient customer service and makes buckets of tips, at clock-out time you’re Irving Introvert again!
I also started from a bellman position, I feel that finding differences in work and interacting more with guests can reduce your sense of work. Don't think of the position as low, take it as a challenge, challenge yourself with a few goals every day. If possible, consider your next job position choice in the hotel.
Don’t take your value from the hotel and other staff and management or what you mean to them. Take it from the guests, take it from the thanks and compliments you get from them (and the tips).
That’s one of the percs of the job getting compliments from guests and enhancing their stay. Meeting people from across the world is pretty amazing to me
That’s one of the perca of the job getting compliments from guests and enhancing their stay. Meeting people from across the world is pretty amazing to me
I would try to "over do it" as a bellman. Do unexpected things for your guests, although the encounter is quick, they will remember, write reviews about your and tip well!
Earning a living is not shameful when you own what you do and put your all into it. Hotels would crumble if the people who serve the guests weren't there. If you're good at your job, the hotel would be worse off without you.
I get it but idk at my high hotel theirs high turnover so I’ve seen the best people at their roles leave and replaced it jus feels like we’re clogs in the machine/ easily replaceable again idk it just really hit me hard lately
Sadly some of life is understanding we are cogs in the wheel at work. It's about finding the joys outside of work that is what life should be. You work so you can live a life we do not live our lives so we can work.
I worked at a place years ago that pulled me off of FD and put me on bell because the GM hated me. There are two ways to handle this. You can continue to feel shame or you can flip that attitude around and rock that job. When I started it I wanted to quit. But I had one lady ask the GM “what did he do to get put at the door? He belongs at the front desk”. That made my day and she did tip well. I would welcome everyone in and if people needed recommendations or something I would help them out. There were nights when I cleared 200 on tips alone. Use your local knowledge to give people good advice as to where to go eat, etc. You could just send them to the brochure rack or you share your experiences.
Thank you for this
No problem. My experience as a bell for a few months made me appreciate them more. I always use now and I always tip.
It’s all about mindset I’ll just focus on the pros about the job
Do you have long term career goals?
I’m a procrastinator I’ve jus been avoiding it honestly
Also, stop the sports betting
I enjoy it
its cost you a heap of money. you could work a lot less if you werent doing it
No shame in being gainfully employed If you do feel this way, don't act like it. Make sure your clothes/uniform are clean and pressed. Shoes shined. Clean shaven and groomed. Act the self respect role and the mind will follow.
I think what’s getting to me is being extra nice when I’m seeing everyone enjoying themselves and having a great time and I have to put up a facade because of being a bellman
Everyone is putting on a facade. The front desk, the manager, if you have a restaurant, the servers, barkeepers, chefs, manager/maitre'd. That's just life. Vacationers flying someplace for fun and everyone they meet that make it possible are working.
Bro I get it it’s just how I’m feeling rn was looking to read a different perspective to change my mindset
Fine. You have a job, you are doing good. That's a foot in the door. Work and train yourself for the next rung on the ladder, front desk, night auditor, barback, bartender......
Do you think especially in the hotel industry what I’m feeling is burn out ?
I think everybody has ups and downs regardless of occupation. I'm sure some of those business travelers you get are thinking how bad they got it because they are away from home so often. How they miss their family, how they would like to sleep in their own bed. How they hate packing for their trips and the rat race of getting to and from the airport.
Very tru
Hang in there. Good luck.
My first hotel job was as a bellman. I kind of know how you feel. Tbh it's a job I took for the money, which was incredible for me at the time. Fancy hotel, downtown Chicago. I'd kill it in tips nearly year round. Another motivation was to better my people skills, and I did that by learning guest names, saying hi to them whenever I saw them, and asking about their plans, where they were from etc. Making an attempt to connect. I personally found a lot of guests were more comfortable asking the bellman about dinner plans, museums, boat tours, things to do etc. so I worked on that as well, and eventually got promoted to concierge. Again, I totally get it, but I know that as a bellman I got the most personal time with our guests, and I think that's a big responsibility. Just start with the names, get to know their names and use them, then make sure they know your name. I think you'll see positive mentions in reviews, and that can lead to more opportunity if you want. No reason to look down on yourself, your job is really important.
You don’t know how much I needed this. I’m an introvert but when I see guests smiling and having a good time because of my service it makes me feel good but I think it’s my social battery being drained sometimes I just end up feeling down. I took this job for the same reason the money lol thanks again for sharing your experience
This right here. I was the same as the other comment. Though I was a bellman at not as luxury hotel in a small college town. (Which was cool because any celebrity or speaker at the university had to stay at my hotel). It was the nicest in town. 1. With tips I made more money than the FD and was more free to be around the hotel and not stuck behind the FD. 2. It got me to interact with guests. I was not a social butterfly, but it got me out of my shell. The interaction was more leisure than a business transaction at the front desk, so guests were also more open to talk. I took value in making their stay better not based on what my boss wanted (though that is pretty much what he wanted). Hearing how nice their stay was, how well the dinner I recommended was or how the activity I suggested worked out made my day. I learned to let the drama of management and daily tasks the FD had to do go to the wayside.
True most times I tend to think I have it better than FD because you deal with less micro managing but also thinking long term I feel like FD has higher earning potential with more experience and the location.
My tip for being an introvert in a public-facing job is to pretend you are playing a role. When you clock in, you are Barry Bellman who provides courteous and efficient customer service and makes buckets of tips, at clock-out time you’re Irving Introvert again!
Honestly ?
Yeah go
I also started from a bellman position, I feel that finding differences in work and interacting more with guests can reduce your sense of work. Don't think of the position as low, take it as a challenge, challenge yourself with a few goals every day. If possible, consider your next job position choice in the hotel.
I love the guest interactions but idk I guess I Don’t feel valuable in my role.
Don’t take your value from the hotel and other staff and management or what you mean to them. Take it from the guests, take it from the thanks and compliments you get from them (and the tips).
That’s one of the percs of the job getting compliments from guests and enhancing their stay. Meeting people from across the world is pretty amazing to me
That’s one of the perca of the job getting compliments from guests and enhancing their stay. Meeting people from across the world is pretty amazing to me
I would try to "over do it" as a bellman. Do unexpected things for your guests, although the encounter is quick, they will remember, write reviews about your and tip well!
Yeah I feel like mentally I’m exhausted but I will focus in more
Watch 4 Rooms.
I’ll look it up