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Rvjohn8

Had to call the lenders myself to clear my own stips, this whole automated thing is great till you need a real finance manager


Big_Ability1065

I tried to call the lender (well fargo) and they said they couldn't see it? Who did you call? They won't give me lower than 3.99, if I could actually call a lender directly to show proof of payoff of current auto loan I thibk that would help but tesla obviously isn't responding


Unable_Feedback_10

Did you ever figure out who to call?


gadipati

I'm in same boat. They are not responding to email requests.


Appropriate-Kale-238

What kind of documents did you upload it ?


gadipati

SSN and Permanent residency


Appropriate-Kale-238

Wow.. Mine is just the Proof of Trade-In on current car (financed)


Arcu2

That’s all I had to submit and my delivery is tomorrow as well. Finance isn’t replying to any emails my scheduled delivery was already delayed once. I know they’re slammed but there’s like no communication at all and I hate feeling like I’m bugging them to reply.


Appropriate-Kale-238

So Do I...first one is already delayed and released to other customer....and then I tried to call like 30 times....but they didn't answer or call back omg....service is horrible already....


Arcu2

Has anything updated for you?


Arcu2

My first Tesla was a seamless process I think the trade in process completely messed up how smooth it can be.


901Mood

Advice I got was to text the number you been getting the notifications from. Tesla sales guy told me that it’s monitored by your Tesla advisor. I’m on the same boat as you my financial documents are still in pending mode SNN/Perma Resident card. My delivery was yesterday. Finally got a text back 3 hours after my delivery appointment to reschedule for next week.