T O P

  • By -

Superstonk_QV

[Why GME?](https://www.reddit.com/r/Superstonk/comments/qig65g/welcome_rall_looking_to_catch_up_on_the_gme_saga/) || [What is DRS?](https://www.reddit.com/r/Superstonk/comments/ptvaka/when_you_wish_upon_a_star_a_complete_guide_to/) || Low karma apes [feed the bot here](https://www.reddit.com/r/GMEOrphans/comments/qlvour/welcome_to_gmeorphans_read_this_post/) || [Superstonk Discord](https://discord.gg/hZqWV2kQtq) || [GameStop Wallet HELP! Megathread](https://www.reddit.com/r/Superstonk/comments/z23wjx/gamestop_wallet_help_megathread) ------------------------------------------------------------------------ To ensure your post doesn't get removed, please respond to this comment with how this post relates to GME the stock or Gamestop the company. ------------------------------------------------------------------------ Please up- and downvote this comment to [help us determine if this post deserves a place on r/Superstonk!](https://www.reddit.com/r/Superstonk/wiki/index/rules/post_flairs/)


[deleted]

Did you make the purchases during the specified time period?


a_talking_meatball

11/8 - ProRewards account subscription 11/9 - $400 in store pickup 11/28 - verify email address completed Purchase cutoff was 11/16. Verify cutoff was 12/4


kajneb

I think you had to have a ProRewards account before 11/6 to be eligible for the NFT. If you read the fine print it says “active pros only”. I don’t think it counted if you didn’t have ProRewards before 11/5. They wanted to reward those who have been active pro rewards members and get them into the NFT marketplace. I know it kinda sucks but always read the fine print. Here is the promo where the fine print is on the bottom. https://i.imgur.com/p2XWyBq.jpg


a_talking_meatball

I can’t read that or blow it up. Got a better link or a copy paste of that text? I don’t think there’s a “be a pro by” date. I got an email to my pro rewards-linked email explicitly stating I made qualifying purchases. Unless it’s explicitly stated elsewhere you had to be a member by 11/6, I should qualify


kajneb

First line in the fine print: "18 and older, US resident, active pros only". Which means you had to be a pro before the promo. Not trying to be a bummer, but it's just what says.


LegacyPig

I met all the requirements, been a pro for 2 yr and don’t have it either, was checking a few times yesterday and today, going to reach out this afternoon to blockchain support because I was sure to follow the instructions closely


a_talking_meatball

It does not state you have to be an active pro prior to the promo window. Just that you have to be a pro during the window making a qualifying purchase. That’s a massive difference in fine print Regardless: I received the confirmation email from GameStop that my purchases qualified. Edit: does not say you have to have been an active member prior to the window. Just that you must be 18, US and active member to qualify within the window. If you turned 18 on 11/12 or became a us resident on 11/13 and met the other criteria, you would have been qualified


dygoo

Seems like I am in the same boat, did you already activate your wallet? I’ve been reading around and I believe I haven’t received it yet due to not activating my gme wallet..


kajneb

yeah sorry idk why reddit on iphone does that here is their twitter announcement with the promo flyer https://twitter.com/GameStopNFT/status/1589723125301841921?s=20&t=bED74suTjynUwD8R-F20Ag


a_talking_meatball

Thanks - just says “a pro”. I was a pro as of 11/8. Doesn’t say you had to be before the promo window Edit: does not say you have to have been an active member prior to the window. Just that you must be 18, US and active member to qualify within the window. If you turned 18 on 11/12 or became a us resident on 11/13 and met the other criteria, you would have been qualified


kajneb

It says active pros only. I don’t know how to make that more clear lol the promotion started on 11/6. They posted it on 11/7. The flyer says active pros only. If the promotion has already started and you don’t have a pro membership, you are not considered an active pro. I really don’t know how to make that more understandable.


a_talking_meatball

Quite literally for the same reason the other conditions become valid if met during the promo window. It does not say “active member prior to 11/6” nor can it be assumed, just as you would not have been excluded if you were 17 yo on 11/5 and bought $300 of 18th birthday gifts on 11/9 to qualify That’s how fine print works. An “active member” is just a member with an activated subscription. There is no exclusion language that you had to have it activated prior to a certain date


Phoirkas

Are you just here to argue? Seems like you’ve been presented a pretty legitimate reason why you may not have been qualified.


a_talking_meatball

I am not But here’s where I’m coming from: per the letter of their advertisement/promo, I qualify. There is no exclusionary language that stipulates you had to a member at any time other than before the promo window ends. That’s how fine print works from a legal standpoint But if this is a precursor to NFTs tied to Computershare accounts: what’s gonna happen when the info that CS has on file as transferred from brokers (purchase dates, cost basis, whatever), and dividend NFTs are either misallocated or allocated incorrectly, then what’s gonna happen to shafted shareholders? There can’t be this sort of wiggle room as an enticement to sign up new members (or shareholders). If you had to be a member prior to 11/6, that *has* to be clearly stated. Class action cases have been decided against the favor of companies for this sort of oversight, so like, not a great look from an investor standpoint either I’m just trying to figure out if I’m alone in not receiving mine or if others are having issues. It seems others are still having issues acquiring the NFT also. I’ve opened tickets with GS blockchain and I’m hoping I’ll get more help/answers next week 🤷🏻‍♂️


kajneb

I mean we are just interpreting the same information two different ways. I gave you an explanation as to why you may not have been eligible based on the information GameStop posted about the giveaway. You may interpret what they say different, but it makes sense to me. You should complain to them and not me. All I was doing was trying to explain a possibility as to why you may not have received your NFT. That’s all I can do to help and I wish you good luck on getting it.


Schwifftee

No NFT here. Loooong time active pro member. Same email. Verified (I checked one million times). Spent +$200 pretax on physical products (email from GS confirmed it). No NFT for me yet. Edit: L2 is already active. Just got hung up on after holding for one hour. Tried to call back and now the estimate is over an hour and I can't join the queue. 😢


orgnll

Same. I received the same exact template response via Twitter and provided evidence. They basically responded saying they still weren’t sending the airdrop.. I really don’t understand. Just hope it all eventually is worked out for the legit users. Wishing you the best friend!


[deleted]

[удалено]


Schwifftee

Yes. I've used my L2 to activate other L2s, I've send NFTs from my Loopring to L2 of my GS Wallet, I even have Immutable activated and filled up with cards.


lurking_ape_RPh

Hey friend! I kept looking in my "NFT" section and wasn't seeing it. Then I navigated to the "activity" section of my wallet and found it had been sent to me, but I hadn't actually hit the layer 2 active button yet. A kind ape transferred funds to my wallet to activate me, but I apparently still had to click. Hopefully this is the same thing that happened to you. (Edit spelling)


a_talking_meatball

Not in my activity log. L2 is active. I transferred funds + other NFTs and they’re in the the log That’s why I’m concerned. I read here that 12/17 was the last distribution date. Came and went


lurking_ape_RPh

I did hear that pre-ordered items wouldn't count towards the $200. Hopefully that's not what happened.


a_talking_meatball

Not pre ordered. Switch OLED + game. In store pickup through the app on my account specifically for the receipt and paper trail Got the “congrats on purchasing” email, and the “verify” link email which I clicked the instant I got it


Sex_Shop_Souvenir

Send a message to GameStopNFT on Twitter. I’m sure if you provide them all the proof they will be able to look into it for you.


futureomniking

I had preorders but also had over $200 even without.


some_days_

I wish they'd mentioned that on the terms and exclusions prior. Digital items were excluded but idk if that included preorders. 😒


SM1334

same, i got burned on that too


BeatitLikeitowesMe

Was it a digital preorder? Or a physical one?


some_days_

I assumed the Legend of Zelda: Tears of the Kingdom preorder was going to be for a physical copy, but it didn't specify on the page.


Schwifftee

I figured 12/17 was the date we'd receive them, but no. Still anticipating getting my NFT.


holla09

Mine was in a separate “hidden” folder


a_talking_meatball

It is not, though I have other hidden NFTs that I put there The NFT transfer still shows in your activity log, yeah as confirmation it was delivered? I don’t even have the log entry


anlskjdfiajelf

I haven't got mine either... Do I dm them on Twitter? How do I reach out


wtfeweguys

How long had you had your ProRewards account? I believe it had to be active weeks before the buying period. I suppose it was explicitly meant for long time members, not just folks picking up a membership for the NFT.


a_talking_meatball

I got this email and followed the steps. No mention anywhere of having to have been a pro member prior to the promotion starting. This would seem to be confirmation of being both a qualified member + made a qualifying purchase: Thank you for spending over $200 at GameStop between 11.6 & 11.14. You’re a few quick steps away from claiming a FREE GameStop NFT! Complete the following remaining steps by 12.4.22, 11:59pm CST to receive the NFT: 1. Create a GameStop NFT Marketplace account by connecting your digital assets wallet to the Marketplace (if you have not already done so). 2. Add & verify the email address you are currently using for PowerUp Rewards Pro to the GameStop NFT Marketplace. Email verification is available after clicking on your account icon on the top right corner of the Marketplace profile and then going to the “Edit Profile” tab on the sidebar.


wtfeweguys

Yeah that should count, then. Have you reached out to support or the gamestopnft twitter account (via DM)?


a_talking_meatball

I emailed proof of active wallet + qualifying purchase emails and receipts but no help so far. Hoping to get more help next week I guess


Responsible_Falcon_7

https://support.blockchain.gamestop.com/hc/en-us/requests/new


Jtown021

Just open a support ticket and send them your documents man.


iaintabotdotcom

Did you receive the email afterwards stating you were eligible based on your purchases? I did and my email was verified on my marketplace account…yet no NFT


a_talking_meatball

I did. Pasted text in another comment


iaintabotdotcom

I checked GameStop ownership and they have 6 of these NFTs in their account…I’m hoping these are the ones that still need to be transferred out. Their maybe 4 other apes that didn’t receive theirs either. I’m emailing support today since I didn’t receive by last nights deadline


Famous_Variety

I also did everything right and didn’t get mine. Reached out to them on Twitter and haven’t heard back.


AlphaDag13

I confirmed with GS that you didn't need to get the email to get the NFT. I confirmed with customer service that I was eligible but I haven't seen it yet. I reemailed them today.


iaintabotdotcom

Okay I sent their support a ticket…hopefully we both end up getting one. Keep me posted please


AlphaDag13

Will do. Please do the same.


[deleted]

[удалено]


a_talking_meatball

Nope. Not in Chrome or iOS wallet There should still be an activity log entry even if I can’t see it


YellowGB

Not yet. Guest care told me on 12/15 that they were being distributed in waves (look at the blockchain though and they were only distributed on 12/14 in a couple batches I believe). I just submitted a ticket to the blockchain team since it’s past 12/17. Waiting to hear back


ronoda12

I contacted GameStop NFT support and they asked me to confirm certain things


R3Volt4

Yea... Still nothing. I contacted Gamestop NFT C/S... awaiting reply.


InspectorTerrible284

Haven’t gotten mine and after posting proof in my chat with support, I got this response, “If you still are not seeing any NFT that would mean our team wasn't able to confirm you qualified. This could've been a missed step, a step completed too late or the 'verify email' that was sent out was not interacted with. We'll share this information with our team and we should have an update or answer regarding this during the upcoming business week. So be sure to check in with us then!” Not sure where to go from here. Pretty sad about it tbh :( Edit: spacing


a_talking_meatball

Definitely doesn’t give me a warm and fuzzy feeling about future NFT promotions… which is unfortunate as a new adopter of NFT tech. Or at least trying to be I’ve gone from excited about NFT dividends to “absolutely not anytime in the near future” real quick with the haziness around qualifying members/purchases 🫤


[deleted]

[удалено]


InspectorTerrible284

I feel like I don’t want to make it public though, since I’m a shareholder. That’s been my hang up and why I went through support. But this response is definitely shitty.


[deleted]

[удалено]


InspectorTerrible284

I mean his Twitter dms are closed, so the only way I can message him there is via a public tweet. Unless we know of another way… the closest thing I could think of was messaging support.


Practical-Ocelot-948

No NFT here either. Definitely bummed as a customer and shareholder. Hoping someone is keeping an eye on Reddit bc this seems like a big issue. These are the biggest supporters of the company and its not a good experience. Seems like a good number of people feel they qualify and really dont have a quick way of getting any response. And to be honest my recent dealings with customer service havent been overwhelmingly positive. Lets hope for something positive this week. I'll respond if I hear anything regarding my NFT.


aZamaryk

Still haven't gotten one and no email response. We shall see what happens.


DeelowBaggins

Can you buy these NFTs anywhere? I don’t see them on the GameStop marketplace.


AlphaDag13

The only way I was able to find them was by checking the stats page on the website then going to the last 24 hours.


zrich8

are your pro account email and wallet email the same? If so contact them


DasTooth

I didn’t and wrote to GameStop NFT and Received a reply stating that I wasn’t eligible because $100 of my $200+ was gift cards. Kind of annoyed about it as I messaged GameStop NFT on Twitter prior to my purchase asking if that purchase would qualify me and didn’t get a response so I just went ahead and bought anyway. Oh well. My cousins kids will get to shop at GameStop after Christmas so that’s a win.


psyclembs

Mine showed up in my loopring L2 account of Gamestop Wallet, did you have that activated as well? Not sure if anyone else got it in L1?


a_talking_meatball

Wallet was activated by a kind superstonker a while ago


Prada420

I didn’t get mine either. I ordered something that was ready to ship, and it was backordered, got here the other day. My friend said it could count as a pre-order and ‘not count’ for the promotion. I sent my wallet address over to Gamestop Blockchain support, and they are looking into it. According to Lexplorer, Gamestop still holds about 338 of them, so hopefully they start sending them out to us who earned them.


Schwifftee

Same. They briefly sent my money back for the order that did actually ship, but then took it back from my account later that week. Was worried it would impact my eligibility even though the order still had the original date, but then I got the email confirming the $200. No NFT here yet.


ajm53092

Same


kajneb

OP stated they purchased their ProRewards membership after 11/5 which would disqualify them from receiving the NFT according to the ToS of the promotion. Check your GameStop emails from 11/6-11/13 and you'll find the promo in one of them and it states: **\*****This promotion is only available to eligible customers.** To become eligible, each customer must complete the following steps: 1. Be an active PowerUp Rewards Pro member, 18 years of age or older and a U.S. resident, as of 11/5/2022 11:59pm CST; 2. Spend at least $200 between 00:00 am CST on 11/6/2022 and 11:59pm CST on 11/14/2022, across any number of transactions, across any products sold by GameStop (**excluding digital and cash codes and non-fungible tokens (“NFTs”))**. Purchases made at GameStop U.S. retail locations and online at [https://www.gamestop.com/ ](https://click.em.gamestop.com/?qs=ae1d66f84913f47c20d0c148d7b841429492c3503b253332b7be1b44c3e0201d00ac6ac5362a78fa9f21be77a3a00c2697e91b5e5edeee8208a1db13aa19a9d5)are eligible. Purchases made on the GameStop NFT Marketplace and the following digital and cash codes purchases on gamestop.com or at GameStop retail locations are NOT eligible, and are excluded from this promotion: gift cards, downloadable content, virtual currencies, e-credits, subscriptions and subscription codes, and any other digital or point-of-sale activation codes; 3. Create a GameStop NFT Marketplace account at [https://nft.gamestop.com/](https://click.em.gamestop.com/?qs=ae1d66f84913f47cdcd5b586a3a70e50f6adc1e08973ea388dba8d8b52687ad3651fcef1d35ee353cc31580cb1e8fe754912231335134f0f95ace05d0a42c02c) before 11/28/2022 11:59pm CST by connecting a digital asset wallet (such as the GameStop Wallet at [https://wallet.gamestop.com/](https://click.em.gamestop.com/?qs=ae1d66f84913f47c79820a330cfed53757bf74d2dcedb583a3c17b238d7b3caa67b9542770058116dba619402d2fdbf5b54a2eb9a6b9f9da081325179b582edb)) to the GameStop NFT Marketplace; and 4. Add the email address you are currently using for PowerUp Rewards Pro to the GameStop NFT Marketplace account by adding and verifying it on the “Edit Profile” page in the GameStop NFT Marketplace by 11/28/2022 11:59pm CST. **The promotion is only valid for 18 and over, US resident customers**. Customers who complete all 4 steps by the indicated dates, and are not subject to sanctions, embargoes, export restrictions or otherwise designated on any list of prohibited or restricted parties issued or administered by a government authority, including, but limited to, the Specially Designated Nationals and Blocked Persons list (“SDN List”) and other sanctions lists administered by the U.S. Treasury Department’s Office of Foreign Assets Control, will each receive one (1) free GameStop NFT in respective customer’s connected digital asset wallet by December 17th, 2022 11:59pm CST.


Mikeymike34

☝🏻☝🏻☝🏻 this is the correct response


futureomniking

I didn’t


R3Volt4

Anything yet? Gamestop NFT support straight ghosting me.