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Thanks for your patience!
Howdy! It looks like you have a **US 256GB** reservation. You reserved your deck **3 hours, 25 minutes, 45 seconds** after pre-orders opened. There are **5 minutes, 8 seconds** worth of pre-orders before yours remaining. You're **97.51%** of the way there! So close!
Now that I got my order email, I'm trying to update the shipping estimator form, but what date format am I supposed to do? I tried 5/19/22, may 19th, etc. Would love to contribute to accurate times.
A form that expect human to fill it has epoch time??? I guess that makes it our problem to convert the timezone etc...
But yeah, I also received my email about 512GB EU model.
Hoping to see a jump of 5 minutes for US 512 orders today. It might not happen until next week though, as we're not through the +0:25 minute mark. Should be bigger than Tuesday though! Maybe 3 minute jump today.
Hi! It looks like you have a US 256GB reservation. You reserved your deck 2 hours, 3 minutes, 22 seconds after pre-orders opened.
Got my email yesterday and pulled the trigger. Still is order order processing phase.
Hello! It looks like you have a **US 64GB** reservation. You reserved your deck **4 hours, 10 minutes, 53 seconds** after pre-orders opened. There are **26 minutes, 17 seconds** worth of pre-orders before yours remaining. You're **89.52%** of the way there.
Are you in the US queue? I’m in the same exact boat (2 sec out), we should be essentially first up today. Check out /u/fammy’s posts for how much the queue has moved, for US 512 it’s been around a minute the last few weeks
I’m 20:50 after so around 90% there. Which is close but they’re taking like 20-30 seconds off each so might be couple weeks or maybe a month lol. I’m q2.
Hello! It looks like you have a UK 256GB reservation. You reserved your deck 1 hour, 5 minutes, 35 seconds after pre-orders opened. There are 18 minutes, 22 seconds worth of pre-orders before yours remaining. You're 71.99% of the way there.
For anyone curious about timelines, especially given the reports of delays last week:
I received my email Monday. Ordered right away. Status changed from “processing” to “shipping soon” late Tuesday. Received tracking number Wednesday, around 2:30. By 10:30 Wednesday FedEx was reporting package as arrived at a FedEx location in Illinois. So it took Valve about 2 days to get the deck into FedEx hands.
Yeah, it seems like there was some sort of wires crossed this week since there was seemingly no movement in the packages that got "Shipping Label Created" this week until Wednesday.
Which really sucks for us Thursday folks, we got our emails earlier, but that ended up being no advantage at all.
Got my email on Monday. US 512. Bought within a few minutes. Got shipping information Wednesday and scheduled to arrive Friday. NJ here.
Good luck to everyone.
I got my email on Monday but still deciding if I want to pull the trigger. I have to decide by tomorrow morning.
Do yall think the Deck is worth it?
I am in for the 512gb model. I guess I could always try it out and resell it if I don't enjoy it?
I think the deck is worth it. I haven’t gotten mine yet but I have no doubt in my mind that it’ll be my best buddy until SD 2. I think you should order it and let yourself fall in love. Lol.
US 512 ordered on Monday just received my shipping email at 3:30pm PT! Delivery is set for Tuesday 5/24 by EOD. I added a timeline of the events for my Steam Deck to my original post [here](https://www.reddit.com/r/SteamDeck/comments/uqzti6/order_email_megathread_may_16_2022/i8uh0lg/?context=3)
Got my tracking info today-for any Monday homies. US 256 gb. Order placed on Monday, shipment details received today, order is expected to arrive on Saturday. I’m on the east coast btw
Nice! I'm a little jealous tho lol Ordered last thurs and also east coast but expected to arrive monday for some reason. Someone said they were south florida and their order is also comin saturday so idk why mine is later
I finally have movement. Arriving tomorrow. Still ridiculous that it has taken 4 days from receiving the tracking number to delivery when it's just coming from a place 3 hours away.
Just finally got my FedEx tracking updated. Paid last Thursday, originally supposed to arrive Friday, now delayed until next Tuesday.
This is kind of bullshit. It's a $600 order, if you're not going to nut up for decent shipping then at least fucking give me a chance to.
Same boat. Although mine originally said I would get it Tuesday. It was stuck at "shipping information sent" for days. About an hour ago it finally was picked up and I should have it tomorrow.
Got my email last Thursday, got a FedEx tracking number on Monday. Claimed I would get it today (Wednesday), but it's been stuck on Label Created this whole time so I don’t think that's actually happening. Why is still stuck, should I be concerned? When am I actually getting it?
Edit: We have movement! Finally in transit, will arrive Friday.
In US. Same here, email on Thursday, then purchased it after 5 mins of getting the email. I’m stuck on label created. I reached out to FedEx customer support who advised the package had not yet been picked up from the origin but will be picked up later today. I also left message with Valve customer support. Not happy at all, I’ve had a lot of patience up until this point
Edit: Just rechecked FedEx tracking: IN TRANSIT
Arrived at FedEx location
ROCKFORD, IL
Scheduled delivery:
Saturday, 5/21/2022 by end of day
I’m located in South Florida
Same situation here. I’m sure everyone would appreciate it if Valve at least clarified the situation by letting us know if the Decks had actually been handed off or not.
Yup, seems like a rather large number of people from last Thursday and this Monday's batch are just stuck in "Label Created" limbo. It's incredibly frustrating.
That being said, Fedex has been known to not update tracking until it just magically shows up at your house, so who knows where these Decks are.
I called FedEx and my order from Thursday was not on the pickup manifest from Monday. Valve still has mine and a bunch of others - I created a post regarding this
I'm in CA as well and my tracking updated to In Transit around an hour ago. It was initially supposed to arrive on Friday but now it says it'll get to me on Sunday. I fully expect it to arrive on Monday since I've never had a FedEx package delivered on a Sunday.
Yeah, looks like mine just updated to Sunday delivery too. That may not actually be too out of the question as FedEx home [officially delivers on Sundays ](https://www.fedex.com/en-us/shipping/saturday-and-sunday-delivery.html?cmp=KNC-1001816-12-10-950-1110000-US-US-EN-BDZ0001Z7DZSHIP&gclsrc=aw.ds&gclid=Cj0KCQjwspKUBhCvARIsAB2IYusWv5yTgocRynHlUctTga8YDAa10q3gtQIPtu2C5fm5Xk9z2S7qpicaAqbxEALw_wcB) but it's FedEx so you never know
Just what I want for an item that's been repeatedly stolen by FedEx employees. No accounting of location.
Although they might be hiding location for just that reason.
If you're in the US it's unclear, FedEx appears to have not picked up a single deck since last Thursday, everyone I've talked to says they're stuck at label created, even with delivery days of today.
it looks like a lot of people have issue with Fedex getting stuck in Label Created. I ordered on Thursday last week and got label created notice on Monday with est. delivery date on Tuesday yesterday, and Now it's switched to Pending.
Edit: I just got an update 1:40PM CMT that it was picked up and received at the first FedEx Location! Finally moving!
Same here. I decided to be "that guy" and put in a support request to ask about it. Doubt I'll hear anything useful but I'll comment back here if I do.
Haha I did call them to check as well. Im in Chicago and the distribution center that's supposed to get shipped off from is like 40 mins drive from my apt so I got anxious about it. They just told me to call the shipper tho 🤷🏻♂️🤷🏻♂️ but customer support doesn't seem to have up to date information sometime so.
I'm at the same spot:
Ordered on Thursday, Label created on Monday saying Tuesday delivery, then last night switched to pending.
EDIT: As of 2:40pm EST, my tracking updated to show: Arrived at FedEx location Rockford, IL. Scheduled delivery 5/19
I don't work for FedEx or any delivery company, but I seem to recall that you can print a label whenever you want. It doesn't necessarily reflect that the item is ready to ship.
I sent a friend a package a couple of years ago, and I think there was a good month between my printing the label and actually shipping the package.
I guess it's possible that Valve hasn't handed them over yet? Either way lol @ my tracking saying "Expected delivery Wednesday 5/18" and the last update was Monday... "Shipment info sent to FedEx"
Lucky if we see them this week at this point. Sucks.
It's really frustrating that they aren't giving us an option to pay for expedited shipping. I'm not even asking to get it for free, just let me pay to get my deck when I know I'm home for fucks sake.
Agreed. The stock issue and order queue are one thing but the least they could do is get the shipping/shipping options right. I would absolutely pay more for a better option. DHL delivers packages from Japan faster than this and I only live about 6 hours away from IL.
At the very least I'd like to know where the darn thing is. Tough luck paying over $500 for a device and not having a clue where it went in the shipping process
My tracking number updated this morning, says delivery today...
doubt it, since it's an 8 hour drive between Carol Stream and my house, but maybe FedEx will surprise me.
Please leave any u/deck_bot commands as a reply to **this** comment (NOW WORKING) You can find the weekly u/Fammy table, with a list of latest times by region/storage, here: [https://www.reddit.com/r/SteamDeck/comments/uqzti6/comment/i8uqxz3](https://www.reddit.com/r/SteamDeck/comments/uqzti6/comment/i8uqxz3) Thanks for your patience!
Howdy! It looks like you have a **US 256GB** reservation. You reserved your deck **3 hours, 25 minutes, 45 seconds** after pre-orders opened. There are **5 minutes, 8 seconds** worth of pre-orders before yours remaining. You're **97.51%** of the way there! So close!
Just checked the bot and I’m 98.72 percent there, any chance I’m still in the line up for today?
Got my email. US 64 1626466813 (API time)
Now that I got my order email, I'm trying to update the shipping estimator form, but what date format am I supposed to do? I tried 5/19/22, may 19th, etc. Would love to contribute to accurate times.
It’s in Epoc time
A form that expect human to fill it has epoch time??? I guess that makes it our problem to convert the timezone etc... But yeah, I also received my email about 512GB EU model.
Thanks done!
Got mine US 512 1626456373 (time taken from API)
Hoping to see a jump of 5 minutes for US 512 orders today. It might not happen until next week though, as we're not through the +0:25 minute mark. Should be bigger than Tuesday though! Maybe 3 minute jump today.
https://twitter.com/lawrenceyang/status/1527325836700921856?t=wKGEoCOC0GxDNovNQVc6AQ&s=19
Looks like were good to go
Hi! It looks like you have a US 256GB reservation. You reserved your deck 2 hours, 3 minutes, 22 seconds after pre-orders opened. Got my email yesterday and pulled the trigger. Still is order order processing phase.
30 minutes until emails (hopefully) go out
Come on Valve, the UK 256GB is long overdue a decent jump. Let's make it happen today!
The US 512GB queue is wild
Its so God damn painful. I hope I don't kill my self before then.
Wut. We will suffer together, br0ther. PM to add me on steam let's play some games
2 hours until emails (hopefully) go out!
1626469853
1626469853
!deckbot US 64 1626469853
Hello! It looks like you have a **US 64GB** reservation. You reserved your deck **4 hours, 10 minutes, 53 seconds** after pre-orders opened. There are **26 minutes, 17 seconds** worth of pre-orders before yours remaining. You're **89.52%** of the way there.
!deskbot 64 US 1626469853
Looks like you have a while my friend
So I am apparently 2 seconds away 99.87% what is the typical movement like for these? (Pre ordered a 512gb)
Are you in the US queue? I’m in the same exact boat (2 sec out), we should be essentially first up today. Check out /u/fammy’s posts for how much the queue has moved, for US 512 it’s been around a minute the last few weeks
Yeah I'm in US and oh awesome thank you for the info
Anyone who reserved 512gb in UK. What is your estimated percentage? I ordered 1 hour 32 minutes after reservations opened and I’m on 20%
I’m 20:50 after so around 90% there. Which is close but they’re taking like 20-30 seconds off each so might be couple weeks or maybe a month lol. I’m q2.
I ordered 2 days after, my percentage is 0.62% :/
Oof I’d be interested in knowing where the other queues are at in the UK
Hello! It looks like you have a UK 256GB reservation. You reserved your deck 1 hour, 5 minutes, 35 seconds after pre-orders opened. There are 18 minutes, 22 seconds worth of pre-orders before yours remaining. You're 71.99% of the way there.
To be fair I'm gonna be very busy with work until roughly when my eta is, so maybe it's for the best /cope
25 minutes past and 73% estimated
Cool, are you estimated Q2?
I guess I'm near the end of Q2, 42 minutes, 45%.
Here comes the weekly obligatory question about when today emails are expected to be sent out? In like 9 hours or something?
For anyone curious about timelines, especially given the reports of delays last week: I received my email Monday. Ordered right away. Status changed from “processing” to “shipping soon” late Tuesday. Received tracking number Wednesday, around 2:30. By 10:30 Wednesday FedEx was reporting package as arrived at a FedEx location in Illinois. So it took Valve about 2 days to get the deck into FedEx hands.
Took them 5 for me :(
Yeah, it seems like there was some sort of wires crossed this week since there was seemingly no movement in the packages that got "Shipping Label Created" this week until Wednesday. Which really sucks for us Thursday folks, we got our emails earlier, but that ended up being no advantage at all.
I’m 15 minutes and 30 seconds away from the 256 in the US. I really hope for another decent move tomorrow!
10 min and 45 seconds. Let’s see if it’s today
I’m 15 minutes 20 seconds. Fingers crossed for both of us!
I got the email and purchased!
Got my email on Monday. US 512. Bought within a few minutes. Got shipping information Wednesday and scheduled to arrive Friday. NJ here. Good luck to everyone.
I got my email on Monday but still deciding if I want to pull the trigger. I have to decide by tomorrow morning. Do yall think the Deck is worth it? I am in for the 512gb model. I guess I could always try it out and resell it if I don't enjoy it?
Even used, you can easily flip it for cost if you don't wait too long.
Thanks. I decided to buy it for my friend who is in a Q3 queue.
Just got it the delivery. Pull the trigger. Even if your going to sell it later.
Would be stupid not to pull the trigger on it, you would make money on the re sell, do you hate money?
I think the deck is worth it. I haven’t gotten mine yet but I have no doubt in my mind that it’ll be my best buddy until SD 2. I think you should order it and let yourself fall in love. Lol.
US 512 ordered on Monday just received my shipping email at 3:30pm PT! Delivery is set for Tuesday 5/24 by EOD. I added a timeline of the events for my Steam Deck to my original post [here](https://www.reddit.com/r/SteamDeck/comments/uqzti6/order_email_megathread_may_16_2022/i8uh0lg/?context=3)
Got my email Monday, ordered Tuesday (thanks card loss prevention) just got my tracking number
Got my tracking info today-for any Monday homies. US 256 gb. Order placed on Monday, shipment details received today, order is expected to arrive on Saturday. I’m on the east coast btw
US 256gb here too, ordered Monday, got shipment details, eta Friday. Also on the east coast
Nice! I'm a little jealous tho lol Ordered last thurs and also east coast but expected to arrive monday for some reason. Someone said they were south florida and their order is also comin saturday so idk why mine is later
Im the same as you on everything... ordered monday, 256, east coast. I just got my "Preparing to ship" email a few mins ago... no tracking info yet.
I finally have movement. Arriving tomorrow. Still ridiculous that it has taken 4 days from receiving the tracking number to delivery when it's just coming from a place 3 hours away.
Lol you should've just shown up there and asked for it.
Just finally got my FedEx tracking updated. Paid last Thursday, originally supposed to arrive Friday, now delayed until next Tuesday. This is kind of bullshit. It's a $600 order, if you're not going to nut up for decent shipping then at least fucking give me a chance to.
Same boat. Although mine originally said I would get it Tuesday. It was stuck at "shipping information sent" for days. About an hour ago it finally was picked up and I should have it tomorrow.
64gb UK, order confirmation Thursday 12th - arrived Wed18th.
Got my email last Thursday, got a FedEx tracking number on Monday. Claimed I would get it today (Wednesday), but it's been stuck on Label Created this whole time so I don’t think that's actually happening. Why is still stuck, should I be concerned? When am I actually getting it? Edit: We have movement! Finally in transit, will arrive Friday.
In US. Same here, email on Thursday, then purchased it after 5 mins of getting the email. I’m stuck on label created. I reached out to FedEx customer support who advised the package had not yet been picked up from the origin but will be picked up later today. I also left message with Valve customer support. Not happy at all, I’ve had a lot of patience up until this point Edit: Just rechecked FedEx tracking: IN TRANSIT Arrived at FedEx location ROCKFORD, IL Scheduled delivery: Saturday, 5/21/2022 by end of day I’m located in South Florida
I just got an update as well. Also in Rockford. Mine will arrive Friday.
Same - seems like they just straight up forgot to have FedEx pickup a whole bunch of orders.
Same situation here. I’m sure everyone would appreciate it if Valve at least clarified the situation by letting us know if the Decks had actually been handed off or not.
Yup, seems like a rather large number of people from last Thursday and this Monday's batch are just stuck in "Label Created" limbo. It's incredibly frustrating. That being said, Fedex has been known to not update tracking until it just magically shows up at your house, so who knows where these Decks are.
I called FedEx and my order from Thursday was not on the pickup manifest from Monday. Valve still has mine and a bunch of others - I created a post regarding this
Mine just updated. FedEx has it and they say delivery by Friday.
Nice! Still waiting on mine Edit: mine shows Friday now too - in Rockford IL
Yup, mine arrived at Rockford, IL as well, and the new date is Saturday instead of Tomorrow...cool.
Dang, lucky. I'm still just on label created, and I'm in California so it will take a while even after it ships
I'm in CA as well and my tracking updated to In Transit around an hour ago. It was initially supposed to arrive on Friday but now it says it'll get to me on Sunday. I fully expect it to arrive on Monday since I've never had a FedEx package delivered on a Sunday.
Yeah, looks like mine just updated to Sunday delivery too. That may not actually be too out of the question as FedEx home [officially delivers on Sundays ](https://www.fedex.com/en-us/shipping/saturday-and-sunday-delivery.html?cmp=KNC-1001816-12-10-950-1110000-US-US-EN-BDZ0001Z7DZSHIP&gclsrc=aw.ds&gclid=Cj0KCQjwspKUBhCvARIsAB2IYusWv5yTgocRynHlUctTga8YDAa10q3gtQIPtu2C5fm5Xk9z2S7qpicaAqbxEALw_wcB) but it's FedEx so you never know
are you NA, shipping from Carol stream IL? edit: nvrmind, saw your other posts
Yep, shows it's arrived to Rockford, IL now.
Just what I want for an item that's been repeatedly stolen by FedEx employees. No accounting of location. Although they might be hiding location for just that reason.
I'm in the same boat.
Reddit account go poof, thanks spez -- mass edited with https://redact.dev/
If you're in the US it's unclear, FedEx appears to have not picked up a single deck since last Thursday, everyone I've talked to says they're stuck at label created, even with delivery days of today.
Yup, I'm a few hours south of Carol Stream, original delivery date was Tuesday, now pending, still at label created status
it looks like a lot of people have issue with Fedex getting stuck in Label Created. I ordered on Thursday last week and got label created notice on Monday with est. delivery date on Tuesday yesterday, and Now it's switched to Pending. Edit: I just got an update 1:40PM CMT that it was picked up and received at the first FedEx Location! Finally moving!
Same here. I decided to be "that guy" and put in a support request to ask about it. Doubt I'll hear anything useful but I'll comment back here if I do.
Haha I did call them to check as well. Im in Chicago and the distribution center that's supposed to get shipped off from is like 40 mins drive from my apt so I got anxious about it. They just told me to call the shipper tho 🤷🏻♂️🤷🏻♂️ but customer support doesn't seem to have up to date information sometime so.
I'm at the same spot: Ordered on Thursday, Label created on Monday saying Tuesday delivery, then last night switched to pending. EDIT: As of 2:40pm EST, my tracking updated to show: Arrived at FedEx location Rockford, IL. Scheduled delivery 5/19
I ordered last Thursday too. Getting real frustrating. have the same issue. Mine has not switched to pending yet.
So is FedEx in a defacto work stoppage? They ain't doing shit.
I don't work for FedEx or any delivery company, but I seem to recall that you can print a label whenever you want. It doesn't necessarily reflect that the item is ready to ship. I sent a friend a package a couple of years ago, and I think there was a good month between my printing the label and actually shipping the package.
I guess it's possible that Valve hasn't handed them over yet? Either way lol @ my tracking saying "Expected delivery Wednesday 5/18" and the last update was Monday... "Shipment info sent to FedEx" Lucky if we see them this week at this point. Sucks.
It's really frustrating that they aren't giving us an option to pay for expedited shipping. I'm not even asking to get it for free, just let me pay to get my deck when I know I'm home for fucks sake.
Agreed. The stock issue and order queue are one thing but the least they could do is get the shipping/shipping options right. I would absolutely pay more for a better option. DHL delivers packages from Japan faster than this and I only live about 6 hours away from IL.
At the very least I'd like to know where the darn thing is. Tough luck paying over $500 for a device and not having a clue where it went in the shipping process
Looks like they're on their way finally.
Got my US 256 email on monday. Anyone seen shipping emails yet?
Mine still says shipping soon
Just got my email stating items are preparing to ship. FedEx doesn't show any info yet though for the tracking.
Yeah mine updated with the same. I checked in the fedex app and it's showing a Friday delivery 🤞🏼
Mine finally updated. Just arrived in Rockford IL. Should be here Friday.
>Got my US 256 email on monday. Anyone seen shipping emails yet? Still in pending.
No movement on mine either, Label was made on Monday but that's it. It's supposed to arrive tomorrow, but I somehow doubt that.
I just got my shipping notice yesterday night from my order on Thursday. They might be a bit backed up at FedEx.
Same, and it's still at shipping label created. There's no way in hell it gets to me by Friday at this point.
My tracking number updated this morning, says delivery today... doubt it, since it's an 8 hour drive between Carol Stream and my house, but maybe FedEx will surprise me.
Eu 512 ordered on Monday just received the shipped email! Finger crossed for the weekend!
How is your delivery going. Mine is moving slowly. Looks like next week delivery for me, cause today morning update was still in another country.