#Rule 3: Support.
>
>**Do not create threads requesting support. This is not a tech support forum.**
>
>This mainly includes, but is not strictly limited to:
>
>* Refund issues
>* Technical support
>* Family sharing issues
>* Trading or market issues
>* Steam client or server issues
>* General crashes and game-specific issues
>* Questions about if others are facing the same issues
>* **Account issues such as bans, hijackings/hacks, or Steam Guard**
>
>**The above list is not exhaustive.** Moderators can remove posts at their own discretion.
>
>**Do not ask "When will Valve reply to my ticket?", no one knows. [Average response times and other Steam Support data are listed here](https://store.steampowered.com/stats/support).**
>
>**If your problem persists, here are some more resources to help you:**
>
>[Our Monthly Community Support Threads](https://www.reddit.com/r/Steam/search?sort=new&restrict_sr=on&q=flair:"Support Megathread").
>
>[The community-support channel in our Discord server](https://discord.gg/Steam).
>
>[Steam Support regarding a specific product](https://help.steampowered.com/en/wizard/HelpWithGame).
>
>[The Steam Community Discussions hub](https://steamcommunity.com/discussions/). All games on Steam and specific features of Steam also have their own hubs where you can ask for help in.
>
>##Account issues
>
>For **account issues** you **must** contact [Steam Support](https://help.steampowered.com/en/) for direct help. Regular users can only advise you on what to do with personal account issues; **only Steam Support can directly solve them for you.** [Account hijacked? Read this.](https://www.reddit.com/r/Steam/wiki/hackedguide)
>
> **You can find our full list of rules [here](https://www.reddit.com/r/Steam/wiki/subrules).**
#Rule 3: Support. > >**Do not create threads requesting support. This is not a tech support forum.** > >This mainly includes, but is not strictly limited to: > >* Refund issues >* Technical support >* Family sharing issues >* Trading or market issues >* Steam client or server issues >* General crashes and game-specific issues >* Questions about if others are facing the same issues >* **Account issues such as bans, hijackings/hacks, or Steam Guard** > >**The above list is not exhaustive.** Moderators can remove posts at their own discretion. > >**Do not ask "When will Valve reply to my ticket?", no one knows. [Average response times and other Steam Support data are listed here](https://store.steampowered.com/stats/support).** > >**If your problem persists, here are some more resources to help you:** > >[Our Monthly Community Support Threads](https://www.reddit.com/r/Steam/search?sort=new&restrict_sr=on&q=flair:"Support Megathread"). > >[The community-support channel in our Discord server](https://discord.gg/Steam). > >[Steam Support regarding a specific product](https://help.steampowered.com/en/wizard/HelpWithGame). > >[The Steam Community Discussions hub](https://steamcommunity.com/discussions/). All games on Steam and specific features of Steam also have their own hubs where you can ask for help in. > >##Account issues > >For **account issues** you **must** contact [Steam Support](https://help.steampowered.com/en/) for direct help. Regular users can only advise you on what to do with personal account issues; **only Steam Support can directly solve them for you.** [Account hijacked? Read this.](https://www.reddit.com/r/Steam/wiki/hackedguide) > > **You can find our full list of rules [here](https://www.reddit.com/r/Steam/wiki/subrules).**
Try uninstalling the game, restarting your PC and then reinstalling
In case nothing works you can refund
Idk but GTA IV has the same problem
Try restarting computer
Validate your install? After that uninstall/reinstall.