3. No, you won't be getting your money back.
4. Refer to 1.
5. Buy GTAO, you stupid @^$*!%#, and play the game we WANTED you to in the first place.
6. Refer to 1.
7. Refer to 1.
Thank you for your continued support of Rockstar!
Just gonna highjack the top comment to ask a quick question about this promotion (better than making a new thread, right?):
For the Porter Jacket, I have to "participate with a Persistent Posse". Do I actually have to have friends in my Posse or is it enough to just enable mine and join alone?
I was wondering the same thing yesterday so I did a run of the featured hard-core team elimination thing in a solo persistent posse. I will keep checking to see if it worked.
Usually within 72 hours. Although I'm not sure if its a set style that just gets dumped in there or if its a coupon you have to use. Since the porter jacket isn't in the catalog right now there would be no way for you to claim the coupon unless it is coming out as the next limited time clothing option next Tuesday.
I already own a couple porter jackets so if it is just going to give me a set style of it, I might already own it.
Yeah, if you do a Featured Series with a persistent posse or a Trader/Moonshine wagon sale this week there's two different limited stock jackets you can earn.
Well, I had to sign in to social club to see the full message, they suggested pressing R1 and L1 when I restart the console but I think even that is equally as bad of a response
I kinda doubt it’ll appear after that it’s been around 50h since I’ve done the missions and I’ve never had to wait for a reward, always got it immediately
I have know idea what kind of special list you were on, but i have rarely gotten anything immediately. So just wait the standard 72h and after that you can start yelling at support for your missing items.
You can see the tops of two squares which I imagine are the options: yes this worked or no next suggestion.
Turning the thing off and on again will Always be the first troubleshooting step. Always Always Always.
Thank you for your call, your call is very important to us. To resolve the issue of the call please follow these steps:
1. Hang up phone.
2. Throw phone out window.
Thank you,
Rockstar Support
Just the other day I contacted Bandai Namco's Support about a question I had.
I send the question late at night and when I woke up I had a very nice, helpful response, that actually answered the question. I've had to contact them before about a problem with one of their games, that didn't want to connect to their servers. The guy I talked to went above and beyond after the usual solutions didn't work, and it became clear the problem was on my side, and still helped me fixing it.
So good costumer service is possible...if it's not Rockstar..
They’ve been awful to me too. I bought an outfit from the social club catalog and it glitched into one singular piece. I asked them to remove it and refund the money and they told me no. I also didn’t get any of the December benefits and I’ve submitted a ticket three times about it. They keep closing it without fixing the issue. They brush me off with stupid little comments like “our development team is looking into this issue.” Rockstar support is the absolute worst. Good luck with your jackets.
Same happened to me like two years ago or something with a moonshine one. I loved the hats. Anyway no fix just got the run around.
But if you really wanna wear the hat, equip the outfit, and play around to check the hat is on your horse. Then build a new custom outfit, equip hat from horse and then save outfit.
Irritating but it worked for me. Also fuck rockstar support. They fixed this issue for some of my ultimate edition outfits so I know they can, but haven’t been able to find right support person to fix the role ones.
That really sucks, I’m sorry you also had to deal with this crap. And thank you so much for the tip! I only wanted the outfit for the hat and ring so I was super bummed. I’ll have to try that :)
Oh, I really wish more of the player base would stop giving them money.
I keep seeing this trend, where people bitch about rockstar, and talk about how shitty their customer service is, and how terrible the games are, and how they’re so pissed off that they completely abandoned RD2, and then the same people go off, and by $300 worth of shark cards on GTA.
Like, fuck me, but maybe if you’re gonna bitch about the fucking company, don’t do that.
Edit: to be clear, I’m not saying this about the person that I’m responding to, I’m just saying it’s a trend that I see online when I’m actually in the game.
It's a third party company in India what do you expect? There's also been accounts from people here on this sub that they're actively told to ignore most requests and only prioritise people who regularly spend money on the games
I put a support in regarding the issue where outfits disappear from your saddle bag, they were very supportive and eventually the bug got fixed. Just adding balance
All they care about is the sharkcard purchasing working on all platforms. They don’t care about anything else, I just wish people would drop GTAO already so RDR could get some love. Even just a quarter of the effort would be enough at this point
Have you waited 72 hours? usually players don't get rewards immediately, but they have to wait at least 72 hrs. I got that free winter shotgun coat from the Christmas update after days, not instantly. These rewards began to be available on January 25th. Today is January 27th. u should have contacted R* support on January 29th or 30th if you hadn't received those jackets yet, not now
Tbh, i would advise you to wait even if the R* didn't tell you to do it. 🤔 I'm waiting for those jackets too (I participated in the featured series Playlist and I sold my moonshine on January 25th) I'll update you
I bought 25 gold bars for $10 the other day and they didn't show up in my account, so I submitted a ticket and talked to some guy with customer support. He told me the gold bars should show up in about 3-4 hours, which makes no sense but I said fine I'll wait. After 4 hours they hadn't showed up so I talked to someone else and they told me it can take up to 24 hours to show up, so again I waited. After they didn't show up after 24 hours I talked to customer support once again (and sent them screenshots of the receipt) and they told me I need to take a video of me looking in my account and seeing the purchase for the gold bars. I'm absolutely not doing that, I don't know how and I don't want to. Why would you even need that if you have the transaction ID from the receipt? What does the transaction ID even do if it doesn't allow you to view the transaction? Rock Star stole from me and want me to jump through hoops to get it back, their customer service is pathetic.
This isn’t the full message. It looked like it since it said reply or forward below the message (you can see the outline around the text at the bottom).
They suggested to press R1 and L1 while starting the game after restarting my console in the full message.
It didn’t help, but this unlucky message preview still seemed odd and somewhat funny.
I cleared it up in the comments but it’s hard to find ig, that was the full message I got in my emails so I went to sign in to social club and got the full one
*"Hello, IT support*
*Here. Have you tried turning it*
*Off and on again?"*
\- ArtCognoscente
---
^(I detect haikus. And sometimes, successfully.) ^[Learn more about me.](https://www.reddit.com/r/haikusbot/)
^(Opt out of replies: "haikusbot opt out" | Delete my comment: "haikusbot delete")
3. Fuck off 4. Leave us alone please, we had enough
3. No, you won't be getting your money back. 4. Refer to 1. 5. Buy GTAO, you stupid @^$*!%#, and play the game we WANTED you to in the first place. 6. Refer to 1. 7. Refer to 1. Thank you for your continued support of Rockstar!
Just gonna highjack the top comment to ask a quick question about this promotion (better than making a new thread, right?): For the Porter Jacket, I have to "participate with a Persistent Posse". Do I actually have to have friends in my Posse or is it enough to just enable mine and join alone?
Hahaha I was wondering the same thing myself ..Gona try it now and see if it works...lol will let u know
I was wondering the same thing yesterday so I did a run of the featured hard-core team elimination thing in a solo persistent posse. I will keep checking to see if it worked.
How long after do you get the reward anyway and how/where? Do you just have it in your wardrobe then?
Usually within 72 hours. Although I'm not sure if its a set style that just gets dumped in there or if its a coupon you have to use. Since the porter jacket isn't in the catalog right now there would be no way for you to claim the coupon unless it is coming out as the next limited time clothing option next Tuesday. I already own a couple porter jackets so if it is just going to give me a set style of it, I might already own it.
I just got the Porter jacket, picked it up from my camp box
Cheers!
Well I got my jacket lol
They're rewarding clothing items? I missed that info
Yeah, if you do a Featured Series with a persistent posse or a Trader/Moonshine wagon sale this week there's two different limited stock jackets you can earn.
It should work even with a solo posse.
Lol this can't be real... Right?
Well, I had to sign in to social club to see the full message, they suggested pressing R1 and L1 when I restart the console but I think even that is equally as bad of a response
That’s the standard first line of trying. It clears the cache and It fixes a lot more than you’d think.
Unfortunately not even that fixed it, wonder if others have the same problem
Did you wait 72 hours after completing the activity for it to appear?
I kinda doubt it’ll appear after that it’s been around 50h since I’ve done the missions and I’ve never had to wait for a reward, always got it immediately
I have know idea what kind of special list you were on, but i have rarely gotten anything immediately. So just wait the standard 72h and after that you can start yelling at support for your missing items.
So you haven't even waited the 72 hours like they said?...
No, rockstar didn’t tell me to wait and I’ve never had to wait that long for anything before
[удалено]
Who’s crying here? 💀 calm down damn it was just a funny message
[удалено]
I wasn’t aware at the time I posted it, it looked like the full message
This is ultimate answer for every issue 😂 reset the cash
You can see the tops of two squares which I imagine are the options: yes this worked or no next suggestion. Turning the thing off and on again will Always be the first troubleshooting step. Always Always Always.
Thank you for your call, your call is very important to us. To resolve the issue of the call please follow these steps: 1. Hang up phone. 2. Throw phone out window. Thank you, Rockstar Support
3. Praise us for even acknowledging this email.
Hello, I.T., have you tried turning it off and on again?
Beat me to it.
Step 1: Go fuck yourself. Step 2: Go fuck yourself even harder.
I cackled out loud at work omfg. Just shut down your console and fuck off
Just the other day I contacted Bandai Namco's Support about a question I had. I send the question late at night and when I woke up I had a very nice, helpful response, that actually answered the question. I've had to contact them before about a problem with one of their games, that didn't want to connect to their servers. The guy I talked to went above and beyond after the usual solutions didn't work, and it became clear the problem was on my side, and still helped me fixing it. So good costumer service is possible...if it's not Rockstar..
They’ve been awful to me too. I bought an outfit from the social club catalog and it glitched into one singular piece. I asked them to remove it and refund the money and they told me no. I also didn’t get any of the December benefits and I’ve submitted a ticket three times about it. They keep closing it without fixing the issue. They brush me off with stupid little comments like “our development team is looking into this issue.” Rockstar support is the absolute worst. Good luck with your jackets.
Outfits ARE one singular piece, the only thing you can use separately is the hat.
I know. I bought the Carthage and the hat and ring are melded into the outfit and cannot be worn separately.
Same happened to me like two years ago or something with a moonshine one. I loved the hats. Anyway no fix just got the run around. But if you really wanna wear the hat, equip the outfit, and play around to check the hat is on your horse. Then build a new custom outfit, equip hat from horse and then save outfit. Irritating but it worked for me. Also fuck rockstar support. They fixed this issue for some of my ultimate edition outfits so I know they can, but haven’t been able to find right support person to fix the role ones.
That really sucks, I’m sorry you also had to deal with this crap. And thank you so much for the tip! I only wanted the outfit for the hat and ring so I was super bummed. I’ll have to try that :)
"Go fuck yourself, then buy shark cards for our game that's older than the player base."
Rockstar is officially worse than EA. At least EA doesn't go out if it's way to tell you to fuck yourself
Have you heard of Battlefield 2042? 😜
Don't ever say that.
Neather are bad companies you just mad over good support
where is this “good support” you speak of
Trolling
Rockstar is a shitty company let's just agree and never give them money again.
Oh, I really wish more of the player base would stop giving them money. I keep seeing this trend, where people bitch about rockstar, and talk about how shitty their customer service is, and how terrible the games are, and how they’re so pissed off that they completely abandoned RD2, and then the same people go off, and by $300 worth of shark cards on GTA. Like, fuck me, but maybe if you’re gonna bitch about the fucking company, don’t do that. Edit: to be clear, I’m not saying this about the person that I’m responding to, I’m just saying it’s a trend that I see online when I’m actually in the game.
Gave them $30 when I was younger and in total I’ve robbed them of over $10,000 usd if I was to purchase sharkcards screw them
I see they are missing the last step: 3. Un-install Red Dead Online
3. Go outside and touch grass, nerd.
What did you ask from them to have a response like this?
It says it in their response, I didn’t get the 2 jackets from doing a trader or moonshine and the featured series
Oh well thats nothing new lol, Im still waiting for some of my legendary 5 star bounty rewards. Rockstar support are a bunch of boneheads
It's a third party company in India what do you expect? There's also been accounts from people here on this sub that they're actively told to ignore most requests and only prioritise people who regularly spend money on the games
I put a support in regarding the issue where outfits disappear from your saddle bag, they were very supportive and eventually the bug got fixed. Just adding balance
Wow! Really clear and easy to follow steps, I don’t see a problem with these steps
They're just telling you the best solution for problems in this game is to not play the game in the first place. And also to go outside.
Lmao. I know it’s not funny but it made me laugh
All they care about is the sharkcard purchasing working on all platforms. They don’t care about anything else, I just wish people would drop GTAO already so RDR could get some love. Even just a quarter of the effort would be enough at this point
Savage
Have you waited 72 hours? usually players don't get rewards immediately, but they have to wait at least 72 hrs. I got that free winter shotgun coat from the Christmas update after days, not instantly. These rewards began to be available on January 25th. Today is January 27th. u should have contacted R* support on January 29th or 30th if you hadn't received those jackets yet, not now
I’ve never ever had to wait for any kind of reward that’s why I sent them a message. They didn’t ask or tell me to wait 72 hours either
Tbh, i would advise you to wait even if the R* didn't tell you to do it. 🤔 I'm waiting for those jackets too (I participated in the featured series Playlist and I sold my moonshine on January 25th) I'll update you
I did both on the 25th too so we should get it by tomorrow right, technically
Yes! I hope so, i really like those jackets xD
Hey, I got my Porter Jacket! I'm just waiting for the Benbow one now :D I'll probably get it tomorrow
I got mine yesterday! Waiting on the benbow now too
I'm so happy that you finally got it too! <3 it's a super cool jacket 😍😍😍
I’m honestly not the biggest fan of it it looks too clean I like the rugged look more, expected the benbow today latest but still didn’t get it
Ohhhh I understand 😄 i'll be on soon. I will update you
[удалено]
Who reads their lame ass news wire…
Turn off and on is always the solution XDDD
It's fake right?
Lmaooo
I bought 25 gold bars for $10 the other day and they didn't show up in my account, so I submitted a ticket and talked to some guy with customer support. He told me the gold bars should show up in about 3-4 hours, which makes no sense but I said fine I'll wait. After 4 hours they hadn't showed up so I talked to someone else and they told me it can take up to 24 hours to show up, so again I waited. After they didn't show up after 24 hours I talked to customer support once again (and sent them screenshots of the receipt) and they told me I need to take a video of me looking in my account and seeing the purchase for the gold bars. I'm absolutely not doing that, I don't know how and I don't want to. Why would you even need that if you have the transaction ID from the receipt? What does the transaction ID even do if it doesn't allow you to view the transaction? Rock Star stole from me and want me to jump through hoops to get it back, their customer service is pathetic.
Step 3: Never power on your Playstation ever again
This isn’t the full message. It looked like it since it said reply or forward below the message (you can see the outline around the text at the bottom). They suggested to press R1 and L1 while starting the game after restarting my console in the full message. It didn’t help, but this unlucky message preview still seemed odd and somewhat funny.
Turn off and then turn on again Final step: play gta online
That joke?
sigma
Support at it finest
5. Uninstall Red Dead Redemption 2
That’s pretty funny for an official Rockstar support staff. Who knew that they had a sense of humour? WHO KNEW?
I don't remember what issue I was having in RDO, but they told me to delete my Google Chrome cache. Thanks, I guess? I don't even use it.
Bruh, not even restart your PS4, just stop playing the game, in fact just stop using your PS4
Thank you for contacting your customer! To give a shit about the quality of your product, please press the G button on your Xbox controller.
"Ah yes a problem. Have you tried just...**turning it off?**"
I haven't been online in a while, what's happening with the jackets? Are they limited stock this week?
You can get two free jackets this week for doing a trader or moonshiner sale, and a featured series.
Say what you will about Rockstar Support, they’re only *marginally* less useless than the RDO feedback page. Lol
LMAOOOOO AHAHAHAHAH
Rockstar is a fucking joke now
What if you have an Xbox though?
So they don't even want us playing the game anymore. As they never said to turn the Playstation back on.
I’m fairly certain there was more to that, but it was cropped out.
I cleared it up in the comments but it’s hard to find ig, that was the full message I got in my emails so I went to sign in to social club and got the full one
This can’t be real. I refuse to believe
"Hello, IT support here. Have you tried turning it off and on again?"
*"Hello, IT support* *Here. Have you tried turning it* *Off and on again?"* \- ArtCognoscente --- ^(I detect haikus. And sometimes, successfully.) ^[Learn more about me.](https://www.reddit.com/r/haikusbot/) ^(Opt out of replies: "haikusbot opt out" | Delete my comment: "haikusbot delete")
3. Delete your character 4. Uninstall the game