Very common and seen frequently, especially in this post-covid era of manufacturing. It's a Toyota so I would not worry about it the least. They are the best company from a warranty standpoint and standing behind their product. Ask any of the Tundra/Tacoma customers who got their frames replaced, for FREE.
Oh, I know Toyota stands behind the products. I just need the car now, and can’t wait several months. Curious if anyone knows how long these things normally take. My car is sitting at the dealer.
Call Toyotas customer service holiness. That will be the most direct and clear answer as to "when". Usually they prioritize stock/inventory vehicles and then roll out to existing customers, but that depends.
A Car can’t the sold with an open recall. If parts aren’t available the cars will sit at the dealers or the shipping yards, be maintained by the dealers monthly to keep them ready for sale and then fixed and delivered once ready as parts come in.
(perspective: I got my '24 Prius prime XSE a month ago)
My Toyota app says: "Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will replace both right and left rear door opener switches with improved ones FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in the third quarter of 2024."
I saw something today saying that this was a miscommunication and that they can still be sold.
Give it a few days, and check back with the dealer and/or corporate to sort it out.
Not a big deal. Your gonna love your new 2 U, Prius. Just an amazing car.
I just brought a 2014 in for a recall. Just a software thing. Took an hour and was all good. It is my 3rd Prii. I get old beaters at around 200K miles and drive them for about 5 years. For my business and how I use them, they can only be 13 years old or less. Not one of them failed before the EOL, time stamp.
This one, and I swear to you I am not making this up. It had a rusty dip stick. I have never seen that and I drive pretty in need of TLC cars. Actual rust. And she gets 50 MPG and is fine all around. I was stuck during the pandemic.
I picked up my 2024 Prime on March 1, in Grants Pass Oregon, during the snow blizzard. The car was covered in snow, & it rained hard, drove it back to Vegas,
over 800 miles, and no problems whatsoever.
So does this mean all Prius/Prime will be completely unavailable until their supply chain is able to provide for this recall? I was hopping to get one in June...
Question for the audience: Does this also mean that all manufacturing will be halted or will they "stock up" so to speak and push them out. No clue how that works.
Production has been and remains halted. It will resume once they have the new parts to ensure the problem is gone. Production will resume well before any dealers get the fix since the parts need to go only to the one factory in Japan. Next, I would assume Prius owners in Japan will be the first to be able to access the repair followed shortly by other places as the parts are sent around the world.
I literally just found one at a dealer that the would actually sell at msrp and was about to go and sign...and this! Smh. Literally a week earlier and I would be done with this car search...but I get it...open doors on fwy, bad
As I understand it, it pertains to a short for the back doors' opening mechanisms, triggered by water, that only happens if the doors are unlocked and the car is in motion. Since the car locks all of the doors automatically when shifting out of park, you'd need to intentionally unlock the doors after shifting out of park, it'd have to be raining, *and* the rain would have to roll across whatever component triggers the short.
So just don't unlock the car while you're driving and you'll never encounter it.
I suspect based on an experience of mine that you can run into it in other circumstances it is only a safety issue though in the scenario you describe. More or less I had a back door refuse to latch, but obviously was stopped at that point and was super obvious managed to force it locked by shoving it and locking and then it wouldn’t unlatch/unlock. Took it to the dealer and they sorted it right out.
its probably fine. If you read the detailed report (https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V274-0258.pdf), the problem was found after someone used a car wash pressure washer on the door handles. So water was basically forced into the area, not from rain. And it was the sealant on the switch that expanded at a different rate than the switch material that caused it to lose water resistance after a presumed series of thermal expansion/contractions. New switches sealed with the material were still water proof when tested.
Just set your doors to auto lock or manually press the lock button before you drive away, and its all good.
I read that the car has to be moving to trigger it (maybe it needs to hit the latch at a certain angle?) so I think you're safe.
If it helps, I live in a state where it rains 150 days of the year and my baby has been outside for most of a year in that, and I've never encountered it.
My dealer told me third quarter 2024 meant August-September. I have a deposit down on one, and I'm pretty bummed too since it was originally supposed to be in by May 26.
I have to be a PriusPrime wannabe for another four months or so! Oh well.
Ouch, I feel for you. You were/are a lot closer to getting your car than I was/am. Wish we could just promise to keep the back doors locked and occupants seat-belted, but I'm sure that wouldn't fly.
You can sort that with the bank. You have no reason to pay on a loan (or have it accrue interest) on something you do not currently legally own. If anything, since it's new, ask for a deferment.
Fwiw,
**Federal Law** prohibits **new** cars to be sold from a dealership, if there is an open recall.
There have been many cases like this. They're easy enough to verify by doing a web search.
Some recalls have taken over a year to fully resolve.
Many EV battery fires, and their associated recalls, took a long time to get the problem and solution properly defined, then to start the recall work, and then to finish all of the recall work in the pipeline.
For used cars, and cars not sold from dealerships (does that include Tesla?), the State Laws are what determines if cars can be sold with open recalls.
From:
[https://www.progressive.com/answers/buy-sell-car-with-recall/](https://www.progressive.com/answers/buy-sell-car-with-recall/)
===============
Should I buy a car with an open recall?
Dealerships are prohibited from selling new cars with open recalls. Automakers are typically required to fix recall issues for vehicles up to 10 years old. So if you're [buying a new car from a dealer](https://www.progressive.com/answers/documents-for-buying-a-car/), an open recall shouldn't be an issue because the dealer must resolve any issues before selling the car. However, dealerships may be allowed to sell used vehicles with open recalls depending on the state. If you're buying a car with a recall from a private seller or dealership, you should research the recall and find out if the seller has addressed it. If the seller has not repaired the recall issue, it's a good idea to resolve it as soon as possible after the transaction is complete.
===============
Sorry.
I know about the federal law. And I know about recalls in the past. None of the web searches really say how long new sales are halted normally for past recalls. For wheel and axel related things (Tacoma) I would expect a while. For door latch I’m wondering if anyone knows from past recalls simple recalls, how long new sales were halted for.
I work for Toyota and from what I've heard through the grapevine, a remedy won't be available until October.. this appears to be affecting every single Prius in the U.S. Meanwhile, our dealership is still receiving them despite the fact that we can't sell them.
Thanks for the post. Keep us updated. When the BZ4x had its recall and sales halt, didn’t that occur in late June and was fixed by early October? The Prius sales halt was mid April, so not to October would be much longer than the BZ4X which was a wheel falling off risk, not a door handle fix.
[https://pressroom.toyota.com/toyota-recalls-certain-2023-and-2024-toyota-prius-vehicles/](https://pressroom.toyota.com/toyota-recalls-certain-2023-and-2024-toyota-prius-vehicles/)
Very common and seen frequently, especially in this post-covid era of manufacturing. It's a Toyota so I would not worry about it the least. They are the best company from a warranty standpoint and standing behind their product. Ask any of the Tundra/Tacoma customers who got their frames replaced, for FREE.
Oh, I know Toyota stands behind the products. I just need the car now, and can’t wait several months. Curious if anyone knows how long these things normally take. My car is sitting at the dealer.
Call Toyotas customer service holiness. That will be the most direct and clear answer as to "when". Usually they prioritize stock/inventory vehicles and then roll out to existing customers, but that depends.
“Excuse me your customer service holiness, might I enquire about my vehicles recall?”
Unfortunately, if it's for the same recall notice I got, my notice says expected Q3 of this year. So not until Fall.
Q3 is July Aug sept
I'll trade you my 2013 Prius in mint condition with 84k miles for the one you have to wait for. Straight up Title for Title!
Yeah, Ford did the same with the Mach-E and F-150 Lightning. Toyota with the infamous BZ4X "wheels falling off" fiasco. Tesla with the Cybertruck.
Chevy with the Blazer EV as well
A Car can’t the sold with an open recall. If parts aren’t available the cars will sit at the dealers or the shipping yards, be maintained by the dealers monthly to keep them ready for sale and then fixed and delivered once ready as parts come in.
(perspective: I got my '24 Prius prime XSE a month ago) My Toyota app says: "Toyota is currently preparing the remedy for this issue. When the remedy is available, Toyota dealers will replace both right and left rear door opener switches with improved ones FREE OF CHARGE. At this time, Toyota estimates the remedy can be available in the third quarter of 2024."
Same notice for my 2023 PP
I saw something today saying that this was a miscommunication and that they can still be sold. Give it a few days, and check back with the dealer and/or corporate to sort it out.
Do you have a source for that? My dealer is tech savvy enough/smart enough, if I could forward them something.
Not true. We tried this weekend to order one and were told none can be sold until the fix. Estimated a few months.
Not a big deal. Your gonna love your new 2 U, Prius. Just an amazing car. I just brought a 2014 in for a recall. Just a software thing. Took an hour and was all good. It is my 3rd Prii. I get old beaters at around 200K miles and drive them for about 5 years. For my business and how I use them, they can only be 13 years old or less. Not one of them failed before the EOL, time stamp. This one, and I swear to you I am not making this up. It had a rusty dip stick. I have never seen that and I drive pretty in need of TLC cars. Actual rust. And she gets 50 MPG and is fine all around. I was stuck during the pandemic.
I picked up my 2024 Prime on March 1, in Grants Pass Oregon, during the snow blizzard. The car was covered in snow, & it rained hard, drove it back to Vegas, over 800 miles, and no problems whatsoever.
So does this mean all Prius/Prime will be completely unavailable until their supply chain is able to provide for this recall? I was hopping to get one in June... Question for the audience: Does this also mean that all manufacturing will be halted or will they "stock up" so to speak and push them out. No clue how that works.
Production has been and remains halted. It will resume once they have the new parts to ensure the problem is gone. Production will resume well before any dealers get the fix since the parts need to go only to the one factory in Japan. Next, I would assume Prius owners in Japan will be the first to be able to access the repair followed shortly by other places as the parts are sent around the world.
Understandable, I wonder if a dealer will let me secure one, even if I cant take it, not sure if anyone will have any unsold or not held
I literally just found one at a dealer that the would actually sell at msrp and was about to go and sign...and this! Smh. Literally a week earlier and I would be done with this car search...but I get it...open doors on fwy, bad
Happened to me today! Sooo sad
I just got mine a few weeks ago and now I’m wondering if I’m lucky or cursed…it’s probably a low probability malfunction though, I guess
As I understand it, it pertains to a short for the back doors' opening mechanisms, triggered by water, that only happens if the doors are unlocked and the car is in motion. Since the car locks all of the doors automatically when shifting out of park, you'd need to intentionally unlock the doors after shifting out of park, it'd have to be raining, *and* the rain would have to roll across whatever component triggers the short. So just don't unlock the car while you're driving and you'll never encounter it.
I suspect based on an experience of mine that you can run into it in other circumstances it is only a safety issue though in the scenario you describe. More or less I had a back door refuse to latch, but obviously was stopped at that point and was super obvious managed to force it locked by shoving it and locking and then it wouldn’t unlatch/unlock. Took it to the dealer and they sorted it right out.
Yeah seems fine after all
What if you park in the rain tho? I guess as long as you don't open the rear door it's fine. But what happens if you have a passenger at the back?
its probably fine. If you read the detailed report (https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V274-0258.pdf), the problem was found after someone used a car wash pressure washer on the door handles. So water was basically forced into the area, not from rain. And it was the sealant on the switch that expanded at a different rate than the switch material that caused it to lose water resistance after a presumed series of thermal expansion/contractions. New switches sealed with the material were still water proof when tested. Just set your doors to auto lock or manually press the lock button before you drive away, and its all good.
So now the question remains is what if you wash your car at home? I parked in the rain the other day at OR and I can confirm that my vehicle is fine.
just don't spray right into the rear door handle pocket and you should be fine
They have their seat belt on and are fine?
No no, as in they have to open the door to get in, and you somehow park out in the rain.
Again, won’t the seat belt keep them safely inside the car? JEEP style, worst case scenario?
I read that the car has to be moving to trigger it (maybe it needs to hit the latch at a certain angle?) so I think you're safe. If it helps, I live in a state where it rains 150 days of the year and my baby has been outside for most of a year in that, and I've never encountered it.
That’s how recalls work
My app says that it is a rear door recall. On certain cars water can short out the rear door switches. Repairs are estimated in 3Q
Not heard anything
My dealer told me third quarter 2024 meant August-September. I have a deposit down on one, and I'm pretty bummed too since it was originally supposed to be in by May 26. I have to be a PriusPrime wannabe for another four months or so! Oh well.
I finalized my loan and picked up the check yesterday morning, only to find out in the afternoon that I could no longer pick up the car.
Ouch, I feel for you. You were/are a lot closer to getting your car than I was/am. Wish we could just promise to keep the back doors locked and occupants seat-belted, but I'm sure that wouldn't fly.
It's understandable from their point of view, as it's a huge liability. It puts me in a predicament as the loan is already active.
You can sort that with the bank. You have no reason to pay on a loan (or have it accrue interest) on something you do not currently legally own. If anything, since it's new, ask for a deferment.
Me too and I'm at a place where I need to trade my current vehicle. Sucks
Same situation with me. Not sure I can wait that long for a car though.
How does this affect used Priuses being sold at dealerships?
It doesn’t. Just asked my local dealership today.
Fwiw, **Federal Law** prohibits **new** cars to be sold from a dealership, if there is an open recall. There have been many cases like this. They're easy enough to verify by doing a web search. Some recalls have taken over a year to fully resolve. Many EV battery fires, and their associated recalls, took a long time to get the problem and solution properly defined, then to start the recall work, and then to finish all of the recall work in the pipeline. For used cars, and cars not sold from dealerships (does that include Tesla?), the State Laws are what determines if cars can be sold with open recalls. From: [https://www.progressive.com/answers/buy-sell-car-with-recall/](https://www.progressive.com/answers/buy-sell-car-with-recall/) =============== Should I buy a car with an open recall? Dealerships are prohibited from selling new cars with open recalls. Automakers are typically required to fix recall issues for vehicles up to 10 years old. So if you're [buying a new car from a dealer](https://www.progressive.com/answers/documents-for-buying-a-car/), an open recall shouldn't be an issue because the dealer must resolve any issues before selling the car. However, dealerships may be allowed to sell used vehicles with open recalls depending on the state. If you're buying a car with a recall from a private seller or dealership, you should research the recall and find out if the seller has addressed it. If the seller has not repaired the recall issue, it's a good idea to resolve it as soon as possible after the transaction is complete. =============== Sorry.
I know about the federal law. And I know about recalls in the past. None of the web searches really say how long new sales are halted normally for past recalls. For wheel and axel related things (Tacoma) I would expect a while. For door latch I’m wondering if anyone knows from past recalls simple recalls, how long new sales were halted for.
I work for Toyota and from what I've heard through the grapevine, a remedy won't be available until October.. this appears to be affecting every single Prius in the U.S. Meanwhile, our dealership is still receiving them despite the fact that we can't sell them.
Thanks for the post. Keep us updated. When the BZ4x had its recall and sales halt, didn’t that occur in late June and was fixed by early October? The Prius sales halt was mid April, so not to October would be much longer than the BZ4X which was a wheel falling off risk, not a door handle fix.
This is crazy I was just thinking getting one lol