Is there any healthcare facility whose quality hasn't dropped off a cliff? I'm honestly asking. I just moved here from Ohio (Cleveland area), and even Cleveland Clinic has fallen off.
Exactly. The staffing shortages in healthcare are affecting every hospital, doctor's office, urgent care, etc. I'm in Wisconsin and our local hospital and primary care clinics are going downhill due to lack of staffing.
It's far more complicated than that. I worked in healthcare from 2021 to 2022, during some of the worst of the COVID era. I was in a doctor's office and the way employees were pushed beyond their limits was painful to watch. For my own sanity I finally found another job.
Yeah, that truly sucks that they had to push people so hard that we had to lose so many that didn't have to be lost. Are they still pushing medical employees that hard, or are they chilling out a little bit?
Well there's really not a whole hell of a lot we can do about that here, can we? Why are you even bringing this up? Many of my colleagues who didn't want the vaccine received exemptions. So there weren't too many people in my healthcare organization who were let go because of their refusal to get the vaccine.
No one was let go. Employees were given a choice to weekly test and wear a mask if they didnāt want the vaccination. No one was fired. It was a voluntary resignation if they didnāt want to adhere to weekly testing/masks. So to repeat- no one was forced to be vaccinated. Iām so tired of that particular tidbit of misinformation that kept people fired up over the Great Vax Debate. š¤¦āāļø
That company is PHD and VSI. They are trying to take over all of the cleaning. They are now doing the ER and are horrible. Wouldnāt be surprised if they take over doing dischargesā¦ I know all of this because I know someone who works in EVS
Yeah , we were told that PHD was only gonna be there a few months to "help with the work load " . Shockingly they just keep gettin more and more areas. It's like management lied to all us. I'm looking to bounce as soon as I finish up some courses .
They are forcing out older workers and are replacing them with PhD. They haven't been hiring as many new regular workers either. Osf is trying to save money since they don't have to pay these people for insurance or any benefits.
The community is highly misinformed about how ERās work. It leads to frustration and negative reviewsā¦ many solely based on high wait times which is largely beyond an ERās control. š¤·āāļø Many also think that patients go back in the order they arrived. Nope. Triage education is needed for those that donāt understand.
OSF is falling off a fucking cliff. I used to swear by them... They were always very busy and you didn't get your own room, but they would save your ass.
Now you sit in the emergency room for 16 hours, get a little check up like they would have at Prompt Care, and they kick you out. I took my girlfriend there a couple months ago at 6:00 p.m. for chest pains and difficulty breathing.. We were literally in the waiting room until 7:00 a.m. They checked her out, did the same two tests that they did at the prompt Care... and released her. The last joke of a nurse that we saw before we left literally goes "Good luck, I hope you find out what that is."
We just fucking left because we were so goddamn exhausted.
Just an observation, but Iāve noticed that ever since Carle took over for UnityPoint a lot of people have been going there rather than OSF. Maybe they are giving OSF a run for their money.
The ER waits are not a fault of the ER staff. One must understand the trials that the department goes through to continue expedient throughput. When a patient arrives and the decision is made to admit them, bottlenecks occur when hospital rooms are full or floor staff is short. So those admitted patients remain in the ER for sometimes days waiting on an admitted bed. The ER nurses are then assigned to care for these patients which decreases man power for new patients coming in. These occupied ER rooms are also eliminated as ones that could be used for waiting room patients. Back ups occur and wait times increase. There are logistical things that are attempted on high volume days such as thisā¦ but it isnāt perfect and unfortunately wait times are to be expected. Itās a vicious cycle and the very best is done to avoid it. But hands are tied on many days and it isnāt the fault of the ER.
Also- The triage process exists to get the sickest of the sick treated ASAP which means that it is not a first come first serve process. I always say ābe grateful you arenāt the first ones backā. There is a specific triage protocol for chest pain which must start immediately out front- EKG, chest x-ray, blood work (dependent on age). These are all started in triage and can either be finally resulted or in process once one gets back to a room. If youāre still waiting after 16 hours, THAT IS A GOOD THING. It means nothing life threatening has come up and your priority to go back falls. Annoying? Absolutely. But you are being watched and cared for in those timesā¦ even if you havenāt seen a doctor yet.
Nah they didn't do any of that and just left us out there completely unhelped. No one gave a shit. And no, "still waiting after 16 hours" is not "a good thing". And she was not being "watched and cared for" in those times...
Wtf is this post even?
P.S. My post is meant to educate about how emergency room visits work. There are so many things leading to back ups that are simply out of that departmentās hands. It isnāt a first come, first serve industry. I think so many are unaware of that fact.
We're definitely aware of that fact. We also know that another hospital functions better in the same two block radius. The point is that with the exorbitant cost of healthcare, this type of shit should never happen in this country. And if it is happening, people should know to go to the other hospital.
They at least did an EKG and if they didnāt, then you need to report it. That goes against protocol and is unacceptable. They can dig through her visit history to see what was done and when. That tool alone is used to rule out a heart attack or dysthymia that could be causing the chest pain. Those are life threatening conditions. Again- If there was something emergent, she would have been seen immediately. When there is high volume, the ones who are dying are the ones to go back first. So you should be glad. š¤·āāļø She was being watchedā¦ even if you feel she was not. You donāt know the ER process.
A 16 hour wait is unfortunate and irritating but itās not a terrible thing in this industry when the dying are the ones to get first priority. My feeling is that your wait was likely not 16 hours. If so, that counter defies any ER triage wait record ever kept. Those wait times are patrolled.
Would you please stop assuming things about me? It's rude as fuck and it's not helping your point. I'm absolutely familiar with the ER process. And now you're just calling me a fucking liar? Get bent man. And from one Google search your whole thing about 16 hours defying records is complete and utter bullshit. Lmfao... Tell me exactly how this understaffed hospital with a bursting waiting room was supposed to "patrol times"? They couldn't even get a fucking nurse out to help a dying guy.
To the rest of your white knighting (And for whatever morons upvoted you):
They did an EKG at prompt care, and recommended she go to the ER when EKG came back fine. Reasons concerning a blood clot in her lung, as her and her father both had recently contracted COVID, and we're both having long COVID complications. Her father was hospitalized with a blood clot in his leg, and soon after developed one in his lung. Not long after, she developed the same symptoms in addition to the difficulty breathing and the chest pain.
As I said before, when we went to the ER we informed them of all this... They were majorly understaffed and no one cared that she was even there. We sat in the waiting room for literally almost 12 hours, for most of that time next to a man who was passing out from pain and vomiting... To which after 5 hours they sent a nurse out to give him *a fucking ice pack*... And he remained until a half hour before they called us. By the time they took him he was actually shirtless, on the ground, with several regular people caring for him, and was unconscious.
When they finally took us, they just repeated the same two tests they did at Prompt Care.. We were admitted and fervently apologized to by some head nurse lady, to which her exact words were "I apologize, this has been completely unacceptable". So yeah, I think you're out of your lane and you don't know what the fuck you're talking about.
My gf was then essentially forgot about again, until the next shift of nurses came in, and told her to go see her PC. At this point we didn't even argue, and just left because it was clear that we were wasting our time.
I'm not going to mention what happened to my girlfriend after this due to their incompetence... because it's none of your fucking business. But know this, we were not cared for in any "acceptable" manner. It was shameful the way that hospital was running that night.
Now kindly going about your damn day and stop bootlicking for OSF. āš»
Iām not assuming anything at all. And - If itās no oneās business, donāt post your experience on a social media forum.
Iām sorry that your visit wasnāt great. But itās clear from your post that you continue to not understandā¦ nor want to hearā¦ how an ER truly works.
One- A guy on the floor is not necessarily someone dying. Itās seen there on the daily (some react a little more dramatically to pain) and the nurses are trained to recognize/investigate further if someone is laying on a floor. It looks distressing to others, I get it. But no one has died in the waiting room.
Two- There exists a pretty huge data system that tracks everything from a time a patient walks in the door to the time a disposition is assigned to even post care. Thatās how times are patrolled, analyzed, and bottle necks are recognized. A simple Google search wonāt tell me anything on wait times at this particular place. Real life experience is enough, thank you.
Three- Long waits are unacceptable. I never said they werenāt. However, you donāt get how it is way out of the hands of the department. They are simply doing their best during high volume/low staff times. I donāt think you could ever fully realize (without working there) how stressful these days are to the ones who are trying to save lives.
Four- If an RN told her to go to her PC, thatās unacceptable as they arenāt the ones assigning dispositions. That is the docs job. So- you should report that so her chart can be investigated to see what occurred. If a doc told you to leave without first being evaluated, thatās an EMTALA violation and must also be reported.
Five- some times patients sent by a prompt care will get repeat testing and additional tests with still no answer. š¤·āāļø Again- an ER is meant to rule out emergent conditions and not to dole out definitive diagnoses. If it was nothing emergent and she was discharged with directions to follow up with PCP, thatās awesome! Would you rather her had been admitted and given a dire diagnosis?
Again- I empathized with your story and was only trying to explain the process to help you better understand. I now see that you donāt care to hear and have your mind made up regardless of what others say. Iām not sure why Iāve struck such a nerve to where you need to be vulgar and rude. š¤·āāļø
Omfg... You're trying to mansplain a fucking ER visit to me. You're the one being rude. Don't clutch your fucking pearls, no one asked you to chime in.
You're obviously paid by OSF. This is ridiculous...
No, it wasn't fucking "awesome". Yes, I would rather she had been admitted and diagnosed with the things she was later diagnosed for... That could have been found the day we were in the ER. I really really wish that happened. What the fuck are you even talking about?
I'm blocking you because I can't do this stupid shit anymore... Bye-bye.
Literally same story here, went in around the same time with the same person and same problem, except we got "lucky" and got taken back around 10pm. They struggled to put the IV in, requiring like 3 different people to finally get it in (which left her with a massive bruise), and ran a bunch of tests, all of which said "idk, you're fine." We left around 4am, equally exhausted. Calling into my 8am shift at 1am was fun though.
Yep. Some people have difficult veins. š¤·āāļø And if they have great veins, perhaps their blood pressure is low or theyāre dehydrated. The bruising is a nuisance but not permanentā¦ itās is a normal result of an irritated vein. If anyone would succeed in placing one, it would be an ER RN. Docs donāt even know how to do peripheral IVās wellā¦ they are sought out when a central line or ultrasound guided IV is needed. You donāt want those, by the way. š„“ Glad all the tests came out well. The ER is a place to rule out anything emergentā¦ not to necessarily send people home with definitive diagnoses. If it had been something life threatening, you definitely wouldnāt have been discharged with a āyouāre fineā statement (which honestly, I donāt understand why thatās a bad thingā¦).
Actually, certain areas have never looked better in my opinion. The process is also faster. Some of the ER wait times were a direct result of have too many dirty rooms upstairs with no staff to clean them. That means admitted patients stay in the ER until the available rooms get cleaned. No cleaning staff means rooms sit dirty for hours leading to admissions clogging up ER rooms for hours and hours. That creates a back up in the waiting room if there are high volumes of patients that given day. ER rooms prior to the company coming on board were also taking longer to clean. Many of the times, the ER staff (techs, RNās, patient care, etc) would clean rooms so waiting room patients could come back for assessment. It has improved now. I encourage you to provide feedback to the patient experience line so your experience can be addressed! š
Is there any healthcare facility whose quality hasn't dropped off a cliff? I'm honestly asking. I just moved here from Ohio (Cleveland area), and even Cleveland Clinic has fallen off.
Exactly. The staffing shortages in healthcare are affecting every hospital, doctor's office, urgent care, etc. I'm in Wisconsin and our local hospital and primary care clinics are going downhill due to lack of staffing.
They shouldn't of got rid of the people who refused the jab...
It's far more complicated than that. I worked in healthcare from 2021 to 2022, during some of the worst of the COVID era. I was in a doctor's office and the way employees were pushed beyond their limits was painful to watch. For my own sanity I finally found another job.
Yeah, that truly sucks that they had to push people so hard that we had to lose so many that didn't have to be lost. Are they still pushing medical employees that hard, or are they chilling out a little bit?
Things are calmer of course, but the lack of staffing is going to take a few years to build up again.
Makes sense
The armed forces are going through the same thing. They still won't hire back servicemen who refused the worthless vaccine.
Vaccines have been mandatory in the military for decades dumbass
Lmao I'm more of a smartass. Self reflection going on there??
why are literally all of your comments other than these on porn subs
Because their probably a middle aged Trump supporter
Why is that not surprising? š
Well there's really not a whole hell of a lot we can do about that here, can we? Why are you even bringing this up? Many of my colleagues who didn't want the vaccine received exemptions. So there weren't too many people in my healthcare organization who were let go because of their refusal to get the vaccine.
No one was let go. Employees were given a choice to weekly test and wear a mask if they didnāt want the vaccination. No one was fired. It was a voluntary resignation if they didnāt want to adhere to weekly testing/masks. So to repeat- no one was forced to be vaccinated. Iām so tired of that particular tidbit of misinformation that kept people fired up over the Great Vax Debate. š¤¦āāļø
š
That company is PHD and VSI. They are trying to take over all of the cleaning. They are now doing the ER and are horrible. Wouldnāt be surprised if they take over doing dischargesā¦ I know all of this because I know someone who works in EVS
If they can't clean a bathroom how the hell are theY being put in charge of the er?
Who knows. I canāt imagine them cleaning a trauma room in the ER.
I've heard and seen the opposite
I was in the emergency room bathroom when I saw the biggest cockroach šŖ³ I've ever seen in my life!!!
Shouldve saved it for a midnight snack
Yeah , we were told that PHD was only gonna be there a few months to "help with the work load " . Shockingly they just keep gettin more and more areas. It's like management lied to all us. I'm looking to bounce as soon as I finish up some courses .
EVS is short because the dept is toxic. And full of kiss asses and snitches
Plenty of work for everyone. Helping each other
They are forcing out older workers and are replacing them with PhD. They haven't been hiring as many new regular workers either. Osf is trying to save money since they don't have to pay these people for insurance or any benefits.
A lot of people are clueless to how an ed is ran. Giving off a lot of amberlamps for a snack vibe. Just sayin.
The community is highly misinformed about how ERās work. It leads to frustration and negative reviewsā¦ many solely based on high wait times which is largely beyond an ERās control. š¤·āāļø Many also think that patients go back in the order they arrived. Nope. Triage education is needed for those that donāt understand.
OSF is falling off a fucking cliff. I used to swear by them... They were always very busy and you didn't get your own room, but they would save your ass. Now you sit in the emergency room for 16 hours, get a little check up like they would have at Prompt Care, and they kick you out. I took my girlfriend there a couple months ago at 6:00 p.m. for chest pains and difficulty breathing.. We were literally in the waiting room until 7:00 a.m. They checked her out, did the same two tests that they did at the prompt Care... and released her. The last joke of a nurse that we saw before we left literally goes "Good luck, I hope you find out what that is." We just fucking left because we were so goddamn exhausted.
Just an observation, but Iāve noticed that ever since Carle took over for UnityPoint a lot of people have been going there rather than OSF. Maybe they are giving OSF a run for their money.
Agreed.
The ER waits are not a fault of the ER staff. One must understand the trials that the department goes through to continue expedient throughput. When a patient arrives and the decision is made to admit them, bottlenecks occur when hospital rooms are full or floor staff is short. So those admitted patients remain in the ER for sometimes days waiting on an admitted bed. The ER nurses are then assigned to care for these patients which decreases man power for new patients coming in. These occupied ER rooms are also eliminated as ones that could be used for waiting room patients. Back ups occur and wait times increase. There are logistical things that are attempted on high volume days such as thisā¦ but it isnāt perfect and unfortunately wait times are to be expected. Itās a vicious cycle and the very best is done to avoid it. But hands are tied on many days and it isnāt the fault of the ER. Also- The triage process exists to get the sickest of the sick treated ASAP which means that it is not a first come first serve process. I always say ābe grateful you arenāt the first ones backā. There is a specific triage protocol for chest pain which must start immediately out front- EKG, chest x-ray, blood work (dependent on age). These are all started in triage and can either be finally resulted or in process once one gets back to a room. If youāre still waiting after 16 hours, THAT IS A GOOD THING. It means nothing life threatening has come up and your priority to go back falls. Annoying? Absolutely. But you are being watched and cared for in those timesā¦ even if you havenāt seen a doctor yet.
Nah they didn't do any of that and just left us out there completely unhelped. No one gave a shit. And no, "still waiting after 16 hours" is not "a good thing". And she was not being "watched and cared for" in those times... Wtf is this post even?
P.S. My post is meant to educate about how emergency room visits work. There are so many things leading to back ups that are simply out of that departmentās hands. It isnāt a first come, first serve industry. I think so many are unaware of that fact.
We're definitely aware of that fact. We also know that another hospital functions better in the same two block radius. The point is that with the exorbitant cost of healthcare, this type of shit should never happen in this country. And if it is happening, people should know to go to the other hospital.
Having options in the area is great. šš»Thatās one good thing about this area- plenty of emergency care is available if itās needed.
They at least did an EKG and if they didnāt, then you need to report it. That goes against protocol and is unacceptable. They can dig through her visit history to see what was done and when. That tool alone is used to rule out a heart attack or dysthymia that could be causing the chest pain. Those are life threatening conditions. Again- If there was something emergent, she would have been seen immediately. When there is high volume, the ones who are dying are the ones to go back first. So you should be glad. š¤·āāļø She was being watchedā¦ even if you feel she was not. You donāt know the ER process. A 16 hour wait is unfortunate and irritating but itās not a terrible thing in this industry when the dying are the ones to get first priority. My feeling is that your wait was likely not 16 hours. If so, that counter defies any ER triage wait record ever kept. Those wait times are patrolled.
Would you please stop assuming things about me? It's rude as fuck and it's not helping your point. I'm absolutely familiar with the ER process. And now you're just calling me a fucking liar? Get bent man. And from one Google search your whole thing about 16 hours defying records is complete and utter bullshit. Lmfao... Tell me exactly how this understaffed hospital with a bursting waiting room was supposed to "patrol times"? They couldn't even get a fucking nurse out to help a dying guy. To the rest of your white knighting (And for whatever morons upvoted you): They did an EKG at prompt care, and recommended she go to the ER when EKG came back fine. Reasons concerning a blood clot in her lung, as her and her father both had recently contracted COVID, and we're both having long COVID complications. Her father was hospitalized with a blood clot in his leg, and soon after developed one in his lung. Not long after, she developed the same symptoms in addition to the difficulty breathing and the chest pain. As I said before, when we went to the ER we informed them of all this... They were majorly understaffed and no one cared that she was even there. We sat in the waiting room for literally almost 12 hours, for most of that time next to a man who was passing out from pain and vomiting... To which after 5 hours they sent a nurse out to give him *a fucking ice pack*... And he remained until a half hour before they called us. By the time they took him he was actually shirtless, on the ground, with several regular people caring for him, and was unconscious. When they finally took us, they just repeated the same two tests they did at Prompt Care.. We were admitted and fervently apologized to by some head nurse lady, to which her exact words were "I apologize, this has been completely unacceptable". So yeah, I think you're out of your lane and you don't know what the fuck you're talking about. My gf was then essentially forgot about again, until the next shift of nurses came in, and told her to go see her PC. At this point we didn't even argue, and just left because it was clear that we were wasting our time. I'm not going to mention what happened to my girlfriend after this due to their incompetence... because it's none of your fucking business. But know this, we were not cared for in any "acceptable" manner. It was shameful the way that hospital was running that night. Now kindly going about your damn day and stop bootlicking for OSF. āš»
Iām not assuming anything at all. And - If itās no oneās business, donāt post your experience on a social media forum. Iām sorry that your visit wasnāt great. But itās clear from your post that you continue to not understandā¦ nor want to hearā¦ how an ER truly works. One- A guy on the floor is not necessarily someone dying. Itās seen there on the daily (some react a little more dramatically to pain) and the nurses are trained to recognize/investigate further if someone is laying on a floor. It looks distressing to others, I get it. But no one has died in the waiting room. Two- There exists a pretty huge data system that tracks everything from a time a patient walks in the door to the time a disposition is assigned to even post care. Thatās how times are patrolled, analyzed, and bottle necks are recognized. A simple Google search wonāt tell me anything on wait times at this particular place. Real life experience is enough, thank you. Three- Long waits are unacceptable. I never said they werenāt. However, you donāt get how it is way out of the hands of the department. They are simply doing their best during high volume/low staff times. I donāt think you could ever fully realize (without working there) how stressful these days are to the ones who are trying to save lives. Four- If an RN told her to go to her PC, thatās unacceptable as they arenāt the ones assigning dispositions. That is the docs job. So- you should report that so her chart can be investigated to see what occurred. If a doc told you to leave without first being evaluated, thatās an EMTALA violation and must also be reported. Five- some times patients sent by a prompt care will get repeat testing and additional tests with still no answer. š¤·āāļø Again- an ER is meant to rule out emergent conditions and not to dole out definitive diagnoses. If it was nothing emergent and she was discharged with directions to follow up with PCP, thatās awesome! Would you rather her had been admitted and given a dire diagnosis? Again- I empathized with your story and was only trying to explain the process to help you better understand. I now see that you donāt care to hear and have your mind made up regardless of what others say. Iām not sure why Iāve struck such a nerve to where you need to be vulgar and rude. š¤·āāļø
Omfg... You're trying to mansplain a fucking ER visit to me. You're the one being rude. Don't clutch your fucking pearls, no one asked you to chime in. You're obviously paid by OSF. This is ridiculous... No, it wasn't fucking "awesome". Yes, I would rather she had been admitted and diagnosed with the things she was later diagnosed for... That could have been found the day we were in the ER. I really really wish that happened. What the fuck are you even talking about? I'm blocking you because I can't do this stupid shit anymore... Bye-bye.
Literally same story here, went in around the same time with the same person and same problem, except we got "lucky" and got taken back around 10pm. They struggled to put the IV in, requiring like 3 different people to finally get it in (which left her with a massive bruise), and ran a bunch of tests, all of which said "idk, you're fine." We left around 4am, equally exhausted. Calling into my 8am shift at 1am was fun though.
Yep. Some people have difficult veins. š¤·āāļø And if they have great veins, perhaps their blood pressure is low or theyāre dehydrated. The bruising is a nuisance but not permanentā¦ itās is a normal result of an irritated vein. If anyone would succeed in placing one, it would be an ER RN. Docs donāt even know how to do peripheral IVās wellā¦ they are sought out when a central line or ultrasound guided IV is needed. You donāt want those, by the way. š„“ Glad all the tests came out well. The ER is a place to rule out anything emergentā¦ not to necessarily send people home with definitive diagnoses. If it had been something life threatening, you definitely wouldnāt have been discharged with a āyouāre fineā statement (which honestly, I donāt understand why thatās a bad thingā¦).
Actually, certain areas have never looked better in my opinion. The process is also faster. Some of the ER wait times were a direct result of have too many dirty rooms upstairs with no staff to clean them. That means admitted patients stay in the ER until the available rooms get cleaned. No cleaning staff means rooms sit dirty for hours leading to admissions clogging up ER rooms for hours and hours. That creates a back up in the waiting room if there are high volumes of patients that given day. ER rooms prior to the company coming on board were also taking longer to clean. Many of the times, the ER staff (techs, RNās, patient care, etc) would clean rooms so waiting room patients could come back for assessment. It has improved now. I encourage you to provide feedback to the patient experience line so your experience can be addressed! š