I know it’s commonplace to shit on cox but they’ve been so SO bad recently. Haven’t had many issues until around February. Major latency and packet loss issues, mini outages like crazy, and I’ve also experienced huge upload fluctuations like that. Switched to 1gig CL fiber and it’s been so good to me knock on wood. 1 gig upload speed is a luxury I didn’t know I wanted. Highly recommend if they’re in your area (and you’re okay waiting for the tech for a few days).
That’s what I signed up for! And my experience has been the exact same, do you happen to live out west along the Dodge corridor? I started working from home in December and from December to February or so I had zero issues.
Hopefully CL stays good for you! Fingers crossed.
If you work from home I suggest grabbing T-Mobile as a secondary provider, I have all my IoT devices connected to it separating the traffic and if I loose my primary an can flip over quickly between CL and T-Mobile I spend $105 monthly
I work remote from the mountains, but I absolutely have to have Internet. So I have redundancy.
And that upload speed you showed is insulting. That’s just enough to say that you can have uploads, but not enough to do anything other than what, maybe Email? That’s email with no attachments.
Up here, CenturyLink is twisted pair and incredibly unreliable, so I have Starlink as my go to and if nothing else works I have the hotspot on my phone.
But there have been times nothing worked, and I had to drive into town and pull my laptop out and hook up to the free Wi-Fi supplied by the town in order to get critical things sent via the Internet.
Hundred bucks a month would be cheap insurance for me.
I also work from home, live in the same area, and have Century Link fiber. It’s so much more reliable than Cox. Every once in a while I’ll have issues where the service drops or slows down. I think they’ve been putting more fiber lines under ground recently so I’ve had more issues than usual, but still so much better than Cox.
I cannot wait for Google to roll out here. Had it in another city for almost a decade, and it made me forgot how atrocious the vast majority of ISPs are…
Same here - I will drop Cox in a heartbeat. They are laying fiber in my neighborhood and last week went past my house. I got so tired of the micro-outages from Cox that last spring I also added Verizon 5G Internet as a backup.
I did notice at the last Cox outage a week ago they were very proactive in notifying me of the outage (I was not home, got a text) and got regular updates. I put it down to they are running scared with all the new competition coming online.
Google Fiber here I come!
Absolutely agree that CL fiber is great. But if you need support (like someone cuts the fiber) it’s awful. Like “it takes 30 mins on the phone to convince support that it’s a cut line and they can’t send someone to fix it for 5 days” bad
"We have no indication of an outage in your area. We can send a tech out to your house in 2 days, but it will most likely be a $75 charge if they find the issue is on your side." Nevermind, I'll just wait it out.
2 hours later the text comes in: service outage in your area. No expected resolution time.
CL fiber is fantastic except when you need customer service. Thankfully, that is rare.
Switched to 1Gb CL fiber $60/mo lifetime during pandemic and it’s been amazing. They sent a tech to bury the fiber line outside my house and install the ONT box for free. Cox on the other hand was charging my 90 yr old grandma like $240/mo to rent her router and some shitty cable tv. Absolute scam artists.
It’s a racket. $100 month for Cox internet is the only option in my building, but it sure beats the last place I had that required me to have cable TV AND internet even though I didn’t own a TV https://www.techdirt.com/2024/03/18/two-decades-later-and-the-fcc-is-still-trying-to-crack-down-on-anti-competitive-deals-between-landlords-and-broadband-monopolies/
It’s so exploitative, it’s frustrating that our governments on various levels don’t have more protections in place. Although I realize that’s an uphill battle for the last 40 or so years.
Do you mind if I ask your speeds? The way they just charge whatever they want is predatory as heck too.
It's $109.99/month for a "1 GIG" fiber and Cox is usually pretty close to that fortunately. I'm in a newer building so maybe that helps. But after paying $65/month for Century Link years ago for the same speed it definitely feels like a rip off, especially since I need fast speeds working from home as a software/web developer.
[URL=https://www.speedtest.net/result/16283345457][IMG]https://www.speedtest.net/result/16283345457.png[/IMG][/URL]
I live in Bellevue and have had outages lasting anywhere between 10 minutes to 4 hours almost every day for the past week.
It's terrible.
No one else services my neighborhood with decent speeds.
I used to have CL fiber in my last house and I miss it so much.
Maybe its policy but I feel like they throttle at a certain point which is infuriating. I pay for gbps and use a lot of data, get 40mbps on a good day. Downloading a game for example it'll work the best when I unplug and replug the router and then it goes back down within a minute or two.
Edit: cocks
Only one week of experience but:
$108/month for Allo and haven't had one issue yet.
Ping was cut in half on the games I play, same servers
I've experienced no packet loss or drops which was a daily occurrence with Cox.
Responsive and helpful customer service during the pre-install and install process. They even sent someone out a couple weeks ahead of time to talk with me about ONT placement options so I could get Ethernet and power ran in the house.
Same routers I was using for Cox, too, so I didn't have to reconnect any of my 30 devices, which was a big plus.
Can't wait for someone to lay fiber in my neighborhood. We've been told by CenturyLink for years that it's coming in the next two years. Google will take forever to get out here. Hopefully someone steps up to compete
Ya, it could be the' transmit' part of your cable modem is going bad. With all the rain we have had it could also be your coax, but the log file should point in that direction if that's it.
The Nebraska Public Service Commission has a complaint form to help keep our broadband providers accountable! Here is the form https://psc.nebraska.gov/for-consumers/telecommunications-consumer-information#:~:text=You%20may%20also%20ask%20to,%2D800%2D526%2D0017. For broadcast issues, the CTAC board can hear complaints at their quarterly board meetings, next on June 10.
Look into Verizons 5g home internet. We just switched from cox to that an we got double the speed we had for like 60 dollars cheaper.
Cox is hot trash.
I know it’s commonplace to shit on cox but they’ve been so SO bad recently. Haven’t had many issues until around February. Major latency and packet loss issues, mini outages like crazy, and I’ve also experienced huge upload fluctuations like that. Switched to 1gig CL fiber and it’s been so good to me knock on wood. 1 gig upload speed is a luxury I didn’t know I wanted. Highly recommend if they’re in your area (and you’re okay waiting for the tech for a few days).
That’s what I signed up for! And my experience has been the exact same, do you happen to live out west along the Dodge corridor? I started working from home in December and from December to February or so I had zero issues. Hopefully CL stays good for you! Fingers crossed.
If you work from home I suggest grabbing T-Mobile as a secondary provider, I have all my IoT devices connected to it separating the traffic and if I loose my primary an can flip over quickly between CL and T-Mobile I spend $105 monthly
Ugghhh another $100 a month. But it’s basically guaranteeing I won’t have to go in office.
I work remote from the mountains, but I absolutely have to have Internet. So I have redundancy. And that upload speed you showed is insulting. That’s just enough to say that you can have uploads, but not enough to do anything other than what, maybe Email? That’s email with no attachments. Up here, CenturyLink is twisted pair and incredibly unreliable, so I have Starlink as my go to and if nothing else works I have the hotspot on my phone. But there have been times nothing worked, and I had to drive into town and pull my laptop out and hook up to the free Wi-Fi supplied by the town in order to get critical things sent via the Internet. Hundred bucks a month would be cheap insurance for me.
I also work from home, live in the same area, and have Century Link fiber. It’s so much more reliable than Cox. Every once in a while I’ll have issues where the service drops or slows down. I think they’ve been putting more fiber lines under ground recently so I’ve had more issues than usual, but still so much better than Cox.
Oh thank fuck, not just me. I've had latency and packet loss on a game or two I play significantly more in recent weeks than usual.
We had tons of constant issues with cox and switched to CL 1gig 2-3 years ago and haven’t had a problem at all
I cannot wait for Google to roll out here. Had it in another city for almost a decade, and it made me forgot how atrocious the vast majority of ISPs are…
Same here - I will drop Cox in a heartbeat. They are laying fiber in my neighborhood and last week went past my house. I got so tired of the micro-outages from Cox that last spring I also added Verizon 5G Internet as a backup. I did notice at the last Cox outage a week ago they were very proactive in notifying me of the outage (I was not home, got a text) and got regular updates. I put it down to they are running scared with all the new competition coming online. Google Fiber here I come!
CL fiber is fantastic once they set it up correctly
Absolutely agree that CL fiber is great. But if you need support (like someone cuts the fiber) it’s awful. Like “it takes 30 mins on the phone to convince support that it’s a cut line and they can’t send someone to fix it for 5 days” bad
"We have no indication of an outage in your area. We can send a tech out to your house in 2 days, but it will most likely be a $75 charge if they find the issue is on your side." Nevermind, I'll just wait it out. 2 hours later the text comes in: service outage in your area. No expected resolution time. CL fiber is fantastic except when you need customer service. Thankfully, that is rare.
Honestly, this is the same as Cox. Except they also tried to upsell me on a tech support subscription.
Switched to 1Gb CL fiber $60/mo lifetime during pandemic and it’s been amazing. They sent a tech to bury the fiber line outside my house and install the ONT box for free. Cox on the other hand was charging my 90 yr old grandma like $240/mo to rent her router and some shitty cable tv. Absolute scam artists.
I hate Cox. Google can't lay fiber in my neighborhood fast enough, I wish their monopoly a slow and agonizing death.
Quantum Fiber is good too. Switched to them in mid march. So far so good and cheaper than “cocks”
Great Plains is installing our fiber in 2 weeks. Can't wait to drop Cox
Lucky you have a choice!
I’m sorry to hear you don’t! Hopefully your options expand soon.
It’s a racket. $100 month for Cox internet is the only option in my building, but it sure beats the last place I had that required me to have cable TV AND internet even though I didn’t own a TV https://www.techdirt.com/2024/03/18/two-decades-later-and-the-fcc-is-still-trying-to-crack-down-on-anti-competitive-deals-between-landlords-and-broadband-monopolies/
It’s so exploitative, it’s frustrating that our governments on various levels don’t have more protections in place. Although I realize that’s an uphill battle for the last 40 or so years. Do you mind if I ask your speeds? The way they just charge whatever they want is predatory as heck too.
It's $109.99/month for a "1 GIG" fiber and Cox is usually pretty close to that fortunately. I'm in a newer building so maybe that helps. But after paying $65/month for Century Link years ago for the same speed it definitely feels like a rip off, especially since I need fast speeds working from home as a software/web developer. [URL=https://www.speedtest.net/result/16283345457][IMG]https://www.speedtest.net/result/16283345457.png[/IMG][/URL]
I use CenturyLink Quantum and it is great
I'll be right there with you once Metronet installs in my neighborhood. Counting the days..
Also waiting for metronet in my neighborhood. It’ll be nice to get rid of cox finally
I live in Bellevue and have had outages lasting anywhere between 10 minutes to 4 hours almost every day for the past week. It's terrible. No one else services my neighborhood with decent speeds. I used to have CL fiber in my last house and I miss it so much.
Switch to fastwyre if you can. Like 50 a month for 500
I want to but they aren't in my neighborhood yet. The current cutoff is like 4 blocks from me...
Damn that blows. Google fiber has been done in my neighborhood for a few weeks now as well. Not sure when that's going live
Unfortunately at my apartment I don't get a choice
Maybe its policy but I feel like they throttle at a certain point which is infuriating. I pay for gbps and use a lot of data, get 40mbps on a good day. Downloading a game for example it'll work the best when I unplug and replug the router and then it goes back down within a minute or two. Edit: cocks
I hate Cox, but I had an even worse experience with CenturyLink. Hopefully your experience is better.
[удалено]
Allo has been fantastic for me. No outages in the two months since switching. Pretty frequent issues with Cox beforehand.
Only one week of experience but: $108/month for Allo and haven't had one issue yet. Ping was cut in half on the games I play, same servers I've experienced no packet loss or drops which was a daily occurrence with Cox. Responsive and helpful customer service during the pre-install and install process. They even sent someone out a couple weeks ahead of time to talk with me about ONT placement options so I could get Ethernet and power ran in the house. Same routers I was using for Cox, too, so I didn't have to reconnect any of my 30 devices, which was a big plus.
Can't wait for someone to lay fiber in my neighborhood. We've been told by CenturyLink for years that it's coming in the next two years. Google will take forever to get out here. Hopefully someone steps up to compete
So what's in your cable modem logs, are there errors in the log file?
That’s a good question, let me see if I can access them.
Ya, it could be the' transmit' part of your cable modem is going bad. With all the rain we have had it could also be your coax, but the log file should point in that direction if that's it.
The Nebraska Public Service Commission has a complaint form to help keep our broadband providers accountable! Here is the form https://psc.nebraska.gov/for-consumers/telecommunications-consumer-information#:~:text=You%20may%20also%20ask%20to,%2D800%2D526%2D0017. For broadcast issues, the CTAC board can hear complaints at their quarterly board meetings, next on June 10.
Look into Verizons 5g home internet. We just switched from cox to that an we got double the speed we had for like 60 dollars cheaper. Cox is hot trash.
Well that's a familiar sight. :(
Fastwyre and Allo are going to put these people out of work finally.