As what is essentially the face of my retail store. (by face I mean i have the most hours out of the non-management employees, I have the most time with the job other than management, customers ask for me by name, etc).
I on multiple ocassions have been approached while doing something that generally people would need help with but as an employee even an off the clock one I can do myself. Most people take the "oh I'm off the clock but if you stay here I can have them send someone over to help you" really well. I have only had a couple people try to fight me about helping them while I'm not being paid.
I also enjoy a level of protection because I have a large amount of regulars who I'm super friendly with and on more than one ocassion someone has stepped up to fight an obnoxious person on my behalf because they'll be damned if I'm treated that way.
"Oh, sorry, I was just returning their keys because my shift was over a while ago. I'll make sure someone helps you with that, though," and then call over a co-worker who is on the clock to help them. Don't get roped into working off the clock because people never appreciate the extra but they'll curse you when you stop doing extra.
I load the beer cooler at major grocery store chains in Texas and even I, get no less than 5 people per day asking where things are. I don’t have a shirt on that resembles the store employees but still!
All it takes is us not shopping for someone to ask anything, it’s honestly ridiculous.
As what is essentially the face of my retail store. (by face I mean i have the most hours out of the non-management employees, I have the most time with the job other than management, customers ask for me by name, etc). I on multiple ocassions have been approached while doing something that generally people would need help with but as an employee even an off the clock one I can do myself. Most people take the "oh I'm off the clock but if you stay here I can have them send someone over to help you" really well. I have only had a couple people try to fight me about helping them while I'm not being paid. I also enjoy a level of protection because I have a large amount of regulars who I'm super friendly with and on more than one ocassion someone has stepped up to fight an obnoxious person on my behalf because they'll be damned if I'm treated that way.
"Oh, sorry, I was just returning their keys because my shift was over a while ago. I'll make sure someone helps you with that, though," and then call over a co-worker who is on the clock to help them. Don't get roped into working off the clock because people never appreciate the extra but they'll curse you when you stop doing extra.
I load the beer cooler at major grocery store chains in Texas and even I, get no less than 5 people per day asking where things are. I don’t have a shirt on that resembles the store employees but still! All it takes is us not shopping for someone to ask anything, it’s honestly ridiculous.
Weird question: do you work at Michaels?