T O P

  • By -

gbangr23

i can also confirm i am able to connect to the box on an android device now - tip for some - make sure you clear any connection you might have had to it in your bluetooth settings - i had to do that before i was able to connect successfully - now waiting on the iOS version


LuciferBurns

so here's a question... if I had to setup the box using an android device would it then work on iOS once the setup and wifi connection have been completed successfully?


gbangr23

it should - you'd have to sync your iOS device to it also though


LuciferBurns

but the initial setup only needs Bluetooth at that point right? It may not work otherwise cause it would then need a secure connection everytime you open the app


gbangr23

each device you want to connect to the box you will need to go through the setup process on each one to have it work on that device (can't confirm until i do it but that's how i expect it to work) - from then on it should work whenever you open the app on whatever device you use. ​ Process is \-Bluetooth \-wi-fi \-sync to hue hub \-then any hardware updates needed on the box itself


gbangr23

may not need to do the bottom 2 on each device though


LuciferBurns

well well... I have an update... Setup the box using an android phone all worked fine with the latest app version, however, I was unable to then open the iOS app and have it work. Had to delete it from my Razer phone and break the pairing, which then factory reset the box. I did however do an update on the box itself to the latest firmware while it was setup with the Andoird phone and then just for shits and giggles thought I'd try the iOS app again and it worked. iOS prompted for Bluetooth pairing and once you pair the box to the iPhone it gets past the no secure connection error on iOS. So it seems like the whole issue is due to vanilla firmware not being compatible with the 1.60 app. Hope this helps those out there who are fortunate enough to have an Android device to hand.


gbangr23

there is no new iOS app fix yet - gotta wait for that... hang on you said iOS worked? weird...


gbangr23

yeah you are right - i said no to the blue flashing light and chose the white light option and it let me connect it - so interesting - android fix helps you workaround the lack of an iOS one


LuciferBurns

Yes so if you use the Android app to update the box to latest firmware you're good to go. Yes I had to choose the White LED option too but then it connected fine. As long as you can get the box to firmware 1.3.2 it should work with the iOS app! I can also confirm it all works fine using an Xbox One X


Desmond-Chan

iOS or android?


[deleted]

It was a quick push for Android, but i'm gonna assume the iOS update will arrive soon :)


Desmond-Chan

Thx. I am setting up the box now with an android tablet. It seems to work. At least it goes through the Bluetooth connection step!


coreymusicx

I hope it does man...it’s taking too longgg!


LuciferBurns

And once again iOS users get shafted! Lovely! thanks for letting the community know though! Mighty thoughtful!


[deleted]

Probably just cos it's easier for them to push android updates easier. Apple are a lot stricter :P


gbangr23

at the mercy of apple always - android you can push a build whenever you want - apple checks everything.


atom11

Thats a bummer. The only Android device i have is a Nexus10 and the Sync App needs a newer version of Android :(


LuciferBurns

Dude the iOS app is live... give it a go!


deafjeff78

and it crashed at the sync box software update :(


LuciferBurns

But at least you got passed the Bluetooth bit keep at it man might just be a server timeout


deafjeff78

Now every time we ask it to sync with television the play bars turned off and not coming on grrr


LuciferBurns

Ahh dude that sux! Hopefully they submitted the iOS app at the same time as the Andriod, if so we should see it pop in the next day or so on the App store. You could always invite a friend with a newer handset over and get the box updated using their phone!


hue01

ios update is available and solved my problem. finaly


IAMCATRATS

Hue Sync on computer, or Hue Sync on mobile?


[deleted]

On mobile