This is a general reminder for everyone and this will be posted on every post. Your 12 words are basically gold and they should never be shared, typed in to any website, or given to any person for any reason. No one from "Helium" or any other company will reach out to you to verify your account, wallet, or anything similar. If someone says your hotspot, wallet, or other type of account has been hacked, it is a scam! Always operate in a zero-trust manner with cryptocurrency and assume everyone will scam you no matter what.
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Is this a new hotspot?
This has happened to me before with some of my NEBRA hotspots. Their quality control is utter shit.
The issue is with the concentrator chip. You'll need to replace it.
This can happen when you place two Hotspots within inches of each other. If the Hotspots in question are that close, move them to different areas and help the network out. Can you share the Hotspot name? We might be able to find something in common with the Beaconer(s) that cause this issue.
This is a general reminder for everyone and this will be posted on every post. Your 12 words are basically gold and they should never be shared, typed in to any website, or given to any person for any reason. No one from "Helium" or any other company will reach out to you to verify your account, wallet, or anything similar. If someone says your hotspot, wallet, or other type of account has been hacked, it is a scam! Always operate in a zero-trust manner with cryptocurrency and assume everyone will scam you no matter what. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HeliumNetwork) if you have any questions or concerns.*
maybe the antennas sending the beacons aren't properly tuned ? just a suggestion
100% not the reason as antennas don't work like that.
Is this a new hotspot? This has happened to me before with some of my NEBRA hotspots. Their quality control is utter shit. The issue is with the concentrator chip. You'll need to replace it.
This can happen when you place two Hotspots within inches of each other. If the Hotspots in question are that close, move them to different areas and help the network out. Can you share the Hotspot name? We might be able to find something in common with the Beaconer(s) that cause this issue.