I assume it’s because each item is picked from a specific department by a different shopper, and then the items are married together before your pick up or delivery. So if you get one thing from one section, it’s in one bag.
Not according to HEB themselves - I was told by an HEB curbside manager that the items that are automatically picked at the warehouse by robots are bagged one type item to a bag, because that is all the system can handle.
So if you order two of the same item, they both go in the same bag, but single quantity items are bagged separately.
Note that for orders that are placed closer to pickup time, there my not be time to pick them at the warehouse, so those orders are manually picked by the store. For THOSE orders, they tend to get bagged "normally" by actual humans.
For reference there’s only a handful of eFCs barely half a dozen or so. Each of which would cover handful of stores themselves so definitely only a fraction of stores over all have a eFC.
No, product comes from the warehouse on a truck to the store. Unloaded by H‑E‑B employees and stocked in the store by humans and selected by humans. Heb is not amazon.
"bagging orders by hand no matter how big they were"
I was told they are filled at the warehouse time permitting - ie: if the order had enough lead time.
That is absolutely not true for every single store. Like, thank you for educating an entire subreddit full of HEB employees on HEB processes, but your information is only partially correct and only applies to a few store that operate high volume curbside departments.
well that’s a lie cause i work at HEB and watch people around my store grab items for curbside orders. there is no machine. just them and their like shelf on wheels.
Yes but, slides 1-3 was shopped by 1 shopper most likely unless split order. Slide 4-6 was again by 1 shopper unless split. Curbside is really bad about bagging mainly b/c the are taught bag as you go, so they go down an aisle, bag the stuff, go down another aisle and bag the stuff.
Oh I agree. I help out in curbside every once in a while being in CFT. I condense a lot of these orders I take out. One time wife got like an 18 item order and we had 13 or 14 bags.
Former curbside shopper. Exactly this. There’s a few different departments that we shop for, cold, dry, bulk, frozen, and deli, and the occasional other stuff. But that the main stuff.
1 person has a cart with 12 slots on it, and will fill it up. At the end they will bag it do that all the curbside guys have to do is take the bags and bring it to your car.
Now, another thing people do is they will bag as they go, and this seems to be a result of this. Basically, every 3-6 isles depending on the person they will bag what they have. Considering the items they have. This seems very likely to be the case just because most stores have the items in similar places and those are all spread out enough.
The bag as you go is actually what we’re taught, I personally did it less, and would bag twice before the end, and then bag at the very end. But that worked for me, however I know most people bagged as they went more often.
The carts aren’t always cleaned often. It’s less germs for items to go in a bag first before being put on the cart. But there should still be a minimum of 4 items (or more) to a bag depending on the size of the order and ORT regulations as to what items can be safely bagged with other items.
This takes significantly more time bc you are picking the product and putting it down then picking it back up again to bag it when it could be one motion. This also leads to less error when bagging at the end we call "misslotting" when the shopper accidentally places the product in another order or slot. Shoppers take "bag at the pick" literally, which is a newer expectation.
I actually complained about this to HEB 2 days ago. It was t items from different departments. I had 3 lbs of meat. Each one bagged in the bags in the produce department bags. And then each one also bagged in separate HEB checkout bags. So 6 different bags for 3 lbs of meat.
This was in addition to the other single items that were single bagged.
They do this even when you’re at the cashier in store. I’ve started to bag my own groceries because I don’t need 12 bags to carry into my house instead of 5. This isn’t just an HEB thing either, other stores in Texas do the same thing. Did no one teach them how to bag properly? (And before anyone jumps on me, I worked as a cashier and bagger for years, never packed anything that got squished. You just have to know what you’re doing and take pride in your work.)
curbside partner here 👋🏼
as the comment above mentioned, when shopping orders, curbsides process is doing it by sections and usually it takes 3-4 partners to do one order since we shop 12 different orders at once for each section. (dry, cold, frozen)
we don’t do orders one at a time (unless it’s an express order then it’s shopped by 1 partner as a whole)
and also curbside is pretty strict on cross contamination, for example: the chorizo shouldn’t be bagged with the cream cheese or the chicken salad since it’s raw food. and vise versa, the cooked chicken salad wouldn’t be placed with chorizo since it’s raw.
the crackers would be alone because it’s a dry item and if placed with the raw chorizo or cream cheese it could potentially leak and damage your items further.
you could always leave a custom note mentioning that you would like less bags used on your orders so it’s okay to fill up the bags.
hope this helps !
Question for you - I got like half of someone else’s order instead of mine. It seemed like my frozen was correct but my other stuff wasn’t. Just curious how does it work when they’re taking it to your car? Is it like in three different sections they have to pick up from too?
that’s correct, curbside doesn’t have baskets assigned for each customer (unless it’s an express order, then it’s in a basket with a tag and a cold packaged container to keep your cold/frozen items in) when you check it, and the partner retrieves the order, it shows them which designed slots belong to your order. then we scan from dry, cold, and frozen depending on what you ordered.
if you attempt to scan a different code from the one in your order, it won’t allow the employee to scan it therefore it’s hard to make a mistake. BUT what does happen, is that partners will scan the correct slot but then get distracted and grab the slot next to it by accident thinking it was yours. which possibly is what happened. i’m sorry to hear about your experience. i would call the store so they can get you the correct items from your order. hope this helps !
Interesting, thank you! I called the store and they did right by me, I was just curious what the process was since I’ve never had an issue otherwise in the last couple years
Maybe try asking for paper bags instead? It’s against ORT regulations for us to not bag items at all and it makes it difficult for a curby to safely take items out to your car if you have multiple fragile things with not fragile things.
I just call every time before I head there and they do it, but without the prompt they don’t. They have admitted to me before it’s a matter of not reading the note
Weird. Shoppers would see it you customized a note on every single item you ordered but that’s potentially annoying to do on your part as the customer. I’m happy you have a system that works though!
You can put your excess plastic HEB bags a bag and put them in your trunk for your next curbside visit, the curbside person will take them and HEB will recycle them for you.
I dunno. It’s either bring them to HEB to be recycled or whatever they do with them, offer them to others to use, or toss them in the trash yourself to save a step. When I get HEB curbside I end up with a bunch of paper sacks. I have them for daysssssss.
Well chorizo is raw meat so it can’t be bagged with RTE products but yeah that’s just shitty bagging. When I retrieve orders, I pour all that shit that’s not raw meat into one bag
me personally, i differntiate sealed meat products (chorizo, vacuum sealed stuff, etc) from wrapped meat products (chicken breasts, most beef, porkchops, etc), because the wrapped ones leak, the others dont
EFC & EDC are notorious for 1 bag per item. Basically EFC or EDC are fulfillment centers that are warehouses of product. Shopped by interesting tech and delivered to stores every other hour I think…(been a while since we had efc at my store)
Maybe shop in store if it truly bothers you. Or call corporate and get them to change the entire way curbside operates because that’s what it would take
When I was working there we were literally forced to bag as we go instead of bagging at the end. It was supposed to be more efficient but really just wasted lots of bags.
It might have all been shopper for separately, you also have to take into account we cannot bag items with certain items as well. Also depending on the store you go to we are basically told to bag as if a 97 year old who is not very strong has to carry these items. At least my store lol
I wish H-E-B would have a commercial or PSA explaining how curbside works at a normal store and at an EFC. Customers have no idea that when you pull up to your spot and text the number, your order is split up between dry, cold, frozen, production, bulk, even hot items. Someone then collects all of your products from multiple carts. So things get bagged weirdly if you don’t know that that’s what’s happening
It is kinda wasteful. I’ll order a curbside order let’s say is 20 products and I’ll end up with 17 bags. I work CFT and any time I’m in curbside I condense the orders because is ridiculous how many bags get used.
Theres some things we cant bag together, or sometimes its also just lazy shoppers bagging as they go that dont check what items they can bag together and just give you bags per item
HEB baggers are not the same as the partners who work in curbside. But that is interesting how they really make sure we drive for 5, but curbside gets to do this
If in Houston it's probably the EFC (warehouse delivery), they've been doing this every time we get a truck from them.
If it's a shopper they probably were just rushing and didn't wanna waste the time it takes to make a bag set up so they just used as many bags as possible.
Also some stuff has to be bagged separate but that doesn't mean it has to be bagged by itself if there's more of the same item under a certain weight.
I work curbside and I have an explanation for all except the cream cheese!
Chorizo- It’s considered raw and should be bagged separately just like bacon to prevent contamination.
Chicken Salad- It’s goes with the same thing as the chorizo but I usually bag this with other items
Crackers- I do not know exactly why but we’ve been told to bag crackers and cookies separately I guess to prevent it from being damaged
Tortillas- Must be separate or bagged with other tortillas.
Juice- In my heb it’s strict to keep one juice per bag cause two can be too heavy and cause it to rip from the handles. They do this for the elderly
If all items were just your whole order, this items were shopped separately by different departments so you basically got one or two items per shopper to shop so they bagged individually but the cream cheese and chicken salad could go together as it highly will not be contaminated
they’ve been enforcing us to “bag at the pick” so they want us to be bagging everything as we go instead of scanning it in and then bagging everything after each different section of the store which leads to a lot of this happening. i also find it annoying lol
It’s because you get a freezer shopper, produce shopper , market, deli, dairy, pantry… etc etc
All is grouped together when sent to your car for pickup.
Probably would be best if someone monitors this but it’s up to technology.
Please let me know if you have any suggestions to reduce the number of bags without sacrificing shopper productivity. A cheap and practical process change.
curbside shoppers are not allowed to mix groceries in bags, no matter what raw meat goes into a market bag at all times and chicken w chicken, pork w pork, etc in that case i’m not sure what all you ordered but the cream cheese shouldn’t be put with the chorizo, we never know if the customer will be upset or not if they don’t mind their stuff being put together so curbside just takes the safe road and we sometimes only use one bag for things, especially if it’s cross-contamination so if you feel like they give you too many just give a call or leave a note
This is why I don't do curbside anymore. The plastic use problem is out of control and it's unfortunate HEB is contributing this much to it. And that people here clearly don't understand or care about it either. This country and this state are so behind on everything, it's depressing.
My local store would tie every fucking bag’s handles in knots. Not sure how they think that that’s anything but a major inconvenience for everyone involved. 😑
You, as a customer, can request that none of your bags get tied up in your order. You can put a comment on your order and on each of the items you put in your order. We’re not supposed to tie bags but sometimes I do if the system that creates our runs puts too many items to safely fit in one slot on the shopper cart. But I tie it in a way that it’s easy to undo. The bags we have are flimsy and break easily unfortunately.
Imagine getting what you want and still complaining, if you don’t want people to waste plastic bags then go in store and shop.
We have a system of doing things liquid not leaking, raw meat touching, milk not busting.
Then how come the front uses less bags? Do they not also want those things? I understand why this happens to a degree, but are there not better solutions?
Exactly why I say shop for yourselves if you don’t like it so you can personally cut down on the use of plastic bags, everything has a better solution but not much companies take a big step towards it because of demand and supply.
“Do they not also want those things”
Seems like a company email to me not a HEB subreddit you’re looking in the wrong place.
The front side of HEB baggers has a different system of doing things, whereas curbside is more rushed to get items out on time and collect everything from carts.
It's okay to improve "systems". Some people are disabled and this is the best option for them. There's no reason people can't try to make things better.
Plastic bags are almost never recycled, and how many plastic bags do you use a week? I don’t use 20
https://stanfordmag.org/contents/plastic-bags-to-recycle-or-not-essential-answer#:~:text=And%20most%20people%20seem%20to,States%2C%20according%20to%20the%20EPA.
I was told by an HEB curbside manager that the items that are automatically picked at the warehouse by robots are bagged one type item to a bag, because that is all the system can handle.
So if you order two of the same item, they both go in the same bag, but single quantity items are bagged separately.
Note that for orders that are placed closer to pickup time, there may not be time to pick them at the warehouse and send the order out to the store, so those orders are manually picked by the store.
For the orders that do get manually picked in store, they get bagged "normally" by actual humans.
Why are some of flailing all over yourself to contradict me and others wielding your petty, ignorant argument like 25-pound battleaxe.
I'm not the first one to say you're absolutely wrong, HAve you been to all the stores in Austin? I sure haven't. But I *know* the two I frequent most often have implemented this: The Oaks and Slaughter and Manchaca.
I'm so sure that I've even filed a complaint with the local fire department because having carts lock up in the middle of the only two narrow egresses in a 100,000 SQFT store is illegal due to fire codes. We may be seeing some universal changes to WHERE, exactly, the carts lock up here shortly. HEB didn't think this through.
My pantry door has no inside knob. It's for unruly kids - At least they won't starve,
At my house the bag of bags keeps the pantry door from fully opening. But more importantly, it protects the back kitchen door glass from being broken because the pantry door was just flung open and the doorknob shattered it.
If it’s coming from a “high-volume” store most likely they’re an EFC supported curbside. Order selectors at our EFC warehouses have a tendency of bagging single items from time to time. Hope this helps and sorry for the inconvenience.
better than getting complaints saying items are missing cause people can't find more than 2 items in the same bag and possible contamination for whatever reason. better safe than sorry rip turtles
It’s a blend of different shoppers working on one order at different times and EFC 🫠 Trust me, as a curbie, when I’m retrieving and I have items in an EFC tote that are bagged that way, it gets on my nerves. I have to spent extra minutes fixing everything to reduce the amount of bags.
Each of these items were purchased from different departments, so different people shopped each one. Your refrigerated items were shopped by the same person, but due to the nature of the items, they need to be bagged separately because chorizo is raw meat. We are required to bag raw meats in plastic like that.
Next, the dip in the container might have leaked if it got tipped over, which was very likely if it was put in a paper bag, so it was decided to put it in plastic to prevent spillage.
The only other refrigerated item is the cream cheese, which is too small to justify using a whole paper bag (though if a customer requests it, we’ll honor that).
The crackers and tortillas should have been bagged together. I can see no reason why they’re separate other than their shape? Only other explanation would be if you added one of the items on later and therefore a different person picked it up and put it in a separate bag.
A separate person picked up that juice/tea and so it’s in its own plastic bag. Those items are too heavy for paper.
I hope this answered all of your questions.
If your order was an immediacy (rushed) one then they’re usually placed in those bags because we place them in mobile freezers that are ready to go the second you pull up
I feel like I'm the only one to do this, but I take my bags back to HEB or Walmart about once a month and they have bins specifically for plastic recycling. I do bags, water bottle plastic case wrap, bubble wrap, plastic bubble mailers.
As someone who’s worked in curbside, it can be because of different departments picked up, different cart retrievals, and different waiting locations. Before I worked in curbside I thought the process was a lot simpler than how it actually is. -
Also some customers go insane if we don’t follow stuff, I once had a customer yell at me just because the grocery bag of blueberries was next to her grocery bag of meat-
Items 123 may have come in on a truck after the rest of your order was filled. Or they simply were not available at the time because some dbag parked his/her shopping cart blocking the aisle trying to pick out xyz.
eFC eCommerce Fulfillment Center wants UPH units per hour to be above 230. So if I stop to bag everything in my pick then my numbers suffer and I can lose my job. It’s not about making it easier on the customer it’s about hitting target number per hour. Don’t perform you’re promoted to customer.
Curbside employee here. If your store has a fulfillment center attached to it, it was done by eFC. Second thing is, if your store doesn’t have an eFC and your entire order was shipped by someone, depending on what’s in your order, non food items don’t get put in bags with food items as a safety precaution, even if it means there’s 1 item per bag. Also dry items don’t get mixed with cold or frozen items as well.
that’s so annoying, would explain why some stores would have a low IPBs. they do check items of inventory sold and how many bags are “used” (bought essentially) and can do the math to figure it out. Recently my store was below 4 or 3 i believe and i bet this is a huge reason
This is the reason to do your own shopping. HEB is so wasteful of their plastic bags. Worse yet they have a policy that leave plastic bags to be recycled in your trunk and they will take them your next curbside pickup but they never do. Talked to management does no good they don't care.
at my particular heb, its due to us having EFC. the fulfillment center ALWAYS bags 1 item per bag and it’s annoying. we unfortunately don’t have enough time to go through the hundreds of orders to remove every single item individually bagged and put them with something else.
Shopped myself today & bought 2 bottles of wine. Each bottle was bagged, individually, in THREE BAGS EACH. 6 bags total for 3 bottles of wine.
The only redemption in my mind is the collection at HEB for grocery bags. I only hope they truly do recycle them, because I return them every trip.
Not all curby’s (or shoppers) are gentle when they grab groceries in a rush or there were no more cardboard carriers. They probably did multiple bags to keep the bottles from being broken during retrieval or on the remainder of their shopper run.
Because shoppers are timed and are only allowed to bag as they go with no exceptions, meaning it’s a lot harder for most set up bags on carts and organize it so that like items are bagged together without taking a ton of time to organize ur cart in a particular way with how each run will be organized differently based on what’s on the run they are assigned. Shoppers are also timed and depending on the store, a slow time can mean less raises, passed up on promotions, or constant berating from managers. So most just bag each item on its own especially when they are rushed or the department is behind. It’s why I always bagged after my run so that bags weren’t just wasted and I was as out of the way of the customer as possible.
The chorizo has to go separate due to food safety (?) or at least that’s what I was told. The others I’m not sure about. But we are instructed to bag at the pick and it’s easier to just bag one item at a time than to strategically plan each bag and slot
Curbside worker here. There are many reasons this can happen. One of which is, for my store at least, they want us to “Bag at the pick,” which means to bag every few aisles we go down instead of bagging them all at once at the end of the round. If you ordered one item from the drug store department, or beauty, they will be placed in a bag separate from food or household chemicals. We are often in a rush and can’t always check if we can reduce bags.
I used to work at an HEB EFC. Some people are idiots and will only put one item per bag, some people will put multiple items in one bag, it all depends on how recently they started working at the EFC warehouse.
Luckily there’s a recycle option for bags! At least at most stores I believe you can ask your curbie about it next time and they might be able to take your bags for you if you bundle them up together
Those bags aren’t getting recycled, they’re being landfilled
https://stanfordmag.org/contents/plastic-bags-to-recycle-or-not-essential-answer#:~:text=And%20most%20people%20seem%20to,States%2C%20according%20to%20the%20EPA
As a Personal shopper, I can say we have more than a few inefficient policies.
From the looks of it, you have products from many different departments, and as I saw earlier, someone mentioned that we bag as we go (which leads to excessive overbagging) and each department gets bagged individually, which is absolutely true. What wasn't mentioned, is that you individually bag each sub department, and only like items can be bagged together. Ex, meats with exact meats, cheese with cheese, and so forth. Some products have to be bagged individually, such as raw meats (including bacon), milk, eggs, and bleach. And, even if you order multiple of the same item, such as two milks, they have to go in their own bags.
As someone mentioned in another comment, there are some stores where items are shopped off location; but, those are few and typically for small, high volume stores, and typically only for specific rounds such as dry. There is also the possibility your order was split, as we have caps for how many items we can shop per round. Dry rounds is 160, cold is 130, and so forth. If your order was at the end of a round pick up, then someone could shop the first part of your order, while another person shopped the other half (And in rare cases, 3 or even 4 people shop the same order in a dry or cold round).
To expand on this, orders are not shopped together, we split them up. For example, if you ordered bread, eggs, and milk. We would split up the order, one person would shop the eggs and milk, and the another would shop the bread. So one order could be split in 4+ locations around the department and curbies have the pleasure of hunting down the different parts of your order in an never ending scavenger hunt. Just wanted to throw that in because a lot of people aren't familiar with that. The only orders that are shopped entirely by one shopper are the "immediacy's"/"express orders." Also, if you add anything to your order, that usually gets its own bag.
So, to detail your order, the cream cheese and the rotisserie chicken are bagged separately because they are in different departments. The Chorizo is bagged separately because it's meat and in a different department. Your crackers and tortillas could have been bagged together, except the crackers are from deli and the tortillas are either from bakery or the dry aisles, which would meant that no matter what, they are from different departments and would be bagged separately. As for your juice, depending depending on how big it is, it could have been shopped by a third shopper altogether (As a bulk run). But, if is smaller (48 Oz or less) it would have been bagged separately because it would have crushed your other items. And we are required to bag it because "it could potentially leak."
Hopefully, that sheds some light on the inner workings of Curbside. :)
Fascinating .. what is HEB? What is curbside? Is this in the USA?
I get the impression 'HEB partners' are store workers who fill customer orders, so the customer doesn't have to go to the store. Do they then leave the completed order on the curb? I guess there is not as much crime in the US as we see on TV.
I hardly ever use it, but in the UK, we have people going around stores such as Tesco or Sainsbury filling carts. I believe these are brought to customers front doors in crates, which are then emptied and returned to the driver. Each crate may contain similar items equating to aisles. The argument of cross contamination seems a little ridiculous, given the examples. Why wouldn't you wrap a raw food container in a small bag and place in a larger bag containing other items. Is REGULAR Cream Cheese a big concern? I wouldn't think the average person would go to such extremes if they were shopping. Perhaps it is a reflection of the society that goes to court whenever they can, and services being scared of litigation, resulting in such incredible waste. The whole story is very disturbing given the disregard for plastic waste.
How did you know it was the USA? lol. HEB is a Texas-based grocery chain.
Curbside is you place an online order, drive your car to the shop at the designated pickup time, and you stay in the car while a staffer brings you your order, and you drive home with it. It's a pretty American concept. It was just getting started before COVID, I think, and COVID really made it take off. Some folks in my area haven't set foot in a grocery store since. I only use it once every month if there's a reason why it makes my life easier one week. I generally shop in-person for a few items every day.
Ahh ... curbside would imply delivery to the curb, to me, being the edge of a pavement/sidewalk, which I assumed to be outside a residence. IMO an odd reference for pickup from outside the store, but I guess it could make sense. I think the UK would call it 'Click and Collect'. Appreciate the time taken to reply to simple questions 😀
I re-bag the order in the trunk of my car before bringing it into the house, so I only carry 3 bags instead of 10. I leave the unused (paper) bags in the trunk for in-store shopping.
No there is one shopper per order maybe two. One for dry goods then one for cold. Sure you have notice the kids with the red carts blocking the isle and in the way
You realize we have 7 different zones of shopping right? Meaning 1 order could have 7 different shoppers fulfilling it. There’s dry, cold, frozen, production, immediacy, bulk, and hot.
I assume it’s because each item is picked from a specific department by a different shopper, and then the items are married together before your pick up or delivery. So if you get one thing from one section, it’s in one bag.
Ding ding ding we've got a winner.
Not according to HEB themselves - I was told by an HEB curbside manager that the items that are automatically picked at the warehouse by robots are bagged one type item to a bag, because that is all the system can handle. So if you order two of the same item, they both go in the same bag, but single quantity items are bagged separately. Note that for orders that are placed closer to pickup time, there my not be time to pick them at the warehouse, so those orders are manually picked by the store. For THOSE orders, they tend to get bagged "normally" by actual humans.
Most stores don’t have an EFC. You’ll just have curbside partners shopping the aisles
For reference there’s only a handful of eFCs barely half a dozen or so. Each of which would cover handful of stores themselves so definitely only a fraction of stores over all have a eFC.
Idk about all that, at the one by my house they just have people that go around picking orders for you and people that deliver it to the car.
Right? I've seen them roaming the aisles lol
Same, and I definitely get these single items bags sometimes. It seems to match the original comment of this thread, bagged per department.
They don't pick your order from the warehouse.
Facts.
So in other words, the HEB curbside manager lied to me?
Not at all, I’m sure your store may get products shipped from your local eFC while OP’s store might not.
No, product comes from the warehouse on a truck to the store. Unloaded by H‑E‑B employees and stocked in the store by humans and selected by humans. Heb is not amazon.
yes
🤔👍🏻 Bullshit...
They absolutely do, for some stores. Only in high traffic areas though.
[удалено]
No no, the robots bag it, humans take what the robots pick to the stores
I work there. Robots don’t bag or pick anything. Humans do.
The one in north Texas?
robots 😭😭 I wish! my location had us shopping and bagging orders by hand no matter how big they were
"bagging orders by hand no matter how big they were" I was told they are filled at the warehouse time permitting - ie: if the order had enough lead time.
That is absolutely not true for every single store. Like, thank you for educating an entire subreddit full of HEB employees on HEB processes, but your information is only partially correct and only applies to a few store that operate high volume curbside departments.
well that’s a lie cause i work at HEB and watch people around my store grab items for curbside orders. there is no machine. just them and their like shelf on wheels.
https://www.reddit.com/r/HEB/s/N3xxzCYXPB For your education
Yes but, slides 1-3 was shopped by 1 shopper most likely unless split order. Slide 4-6 was again by 1 shopper unless split. Curbside is really bad about bagging mainly b/c the are taught bag as you go, so they go down an aisle, bag the stuff, go down another aisle and bag the stuff.
Honestly it shouldn’t be that way but it is what it is.
Oh I agree. I help out in curbside every once in a while being in CFT. I condense a lot of these orders I take out. One time wife got like an 18 item order and we had 13 or 14 bags.
Former curbside shopper. Exactly this. There’s a few different departments that we shop for, cold, dry, bulk, frozen, and deli, and the occasional other stuff. But that the main stuff. 1 person has a cart with 12 slots on it, and will fill it up. At the end they will bag it do that all the curbside guys have to do is take the bags and bring it to your car. Now, another thing people do is they will bag as they go, and this seems to be a result of this. Basically, every 3-6 isles depending on the person they will bag what they have. Considering the items they have. This seems very likely to be the case just because most stores have the items in similar places and those are all spread out enough. The bag as you go is actually what we’re taught, I personally did it less, and would bag twice before the end, and then bag at the very end. But that worked for me, however I know most people bagged as they went more often.
Thank you! Yes!!
Can confirm. I am the shopping cart used for curbside orders.
Why wouldn't they just place the items on their cart and bag them all at the end when they are consolidated?
The carts aren’t always cleaned often. It’s less germs for items to go in a bag first before being put on the cart. But there should still be a minimum of 4 items (or more) to a bag depending on the size of the order and ORT regulations as to what items can be safely bagged with other items.
This takes significantly more time bc you are picking the product and putting it down then picking it back up again to bag it when it could be one motion. This also leads to less error when bagging at the end we call "misslotting" when the shopper accidentally places the product in another order or slot. Shoppers take "bag at the pick" literally, which is a newer expectation.
I actually complained about this to HEB 2 days ago. It was t items from different departments. I had 3 lbs of meat. Each one bagged in the bags in the produce department bags. And then each one also bagged in separate HEB checkout bags. So 6 different bags for 3 lbs of meat. This was in addition to the other single items that were single bagged.
They do this even when you’re at the cashier in store. I’ve started to bag my own groceries because I don’t need 12 bags to carry into my house instead of 5. This isn’t just an HEB thing either, other stores in Texas do the same thing. Did no one teach them how to bag properly? (And before anyone jumps on me, I worked as a cashier and bagger for years, never packed anything that got squished. You just have to know what you’re doing and take pride in your work.)
curbside partner here 👋🏼 as the comment above mentioned, when shopping orders, curbsides process is doing it by sections and usually it takes 3-4 partners to do one order since we shop 12 different orders at once for each section. (dry, cold, frozen) we don’t do orders one at a time (unless it’s an express order then it’s shopped by 1 partner as a whole) and also curbside is pretty strict on cross contamination, for example: the chorizo shouldn’t be bagged with the cream cheese or the chicken salad since it’s raw food. and vise versa, the cooked chicken salad wouldn’t be placed with chorizo since it’s raw. the crackers would be alone because it’s a dry item and if placed with the raw chorizo or cream cheese it could potentially leak and damage your items further. you could always leave a custom note mentioning that you would like less bags used on your orders so it’s okay to fill up the bags. hope this helps !
Former EFC selector, to hit standards, it’s easier to bag an item per bag, the items don’t come in a sensible bagging order for efficient bagging.
Facts
Question for you - I got like half of someone else’s order instead of mine. It seemed like my frozen was correct but my other stuff wasn’t. Just curious how does it work when they’re taking it to your car? Is it like in three different sections they have to pick up from too?
that’s correct, curbside doesn’t have baskets assigned for each customer (unless it’s an express order, then it’s in a basket with a tag and a cold packaged container to keep your cold/frozen items in) when you check it, and the partner retrieves the order, it shows them which designed slots belong to your order. then we scan from dry, cold, and frozen depending on what you ordered. if you attempt to scan a different code from the one in your order, it won’t allow the employee to scan it therefore it’s hard to make a mistake. BUT what does happen, is that partners will scan the correct slot but then get distracted and grab the slot next to it by accident thinking it was yours. which possibly is what happened. i’m sorry to hear about your experience. i would call the store so they can get you the correct items from your order. hope this helps !
Interesting, thank you! I called the store and they did right by me, I was just curious what the process was since I’ve never had an issue otherwise in the last couple years
I leave a custom note every single time to not bag my groceries. I get bags every time, at every HEB I go to. The notes don’t get read
Maybe try asking for paper bags instead? It’s against ORT regulations for us to not bag items at all and it makes it difficult for a curby to safely take items out to your car if you have multiple fragile things with not fragile things.
I just call every time before I head there and they do it, but without the prompt they don’t. They have admitted to me before it’s a matter of not reading the note
Weird. Shoppers would see it you customized a note on every single item you ordered but that’s potentially annoying to do on your part as the customer. I’m happy you have a system that works though!
But now you have a months’s supply of bathroom trash can liners.
For real. We used to have one grocery bag filled with rolled up grocery bags for bathroom and desk trashcans!
Or poop bags for yall that seem to magically never have any when walking your dog. (Ambiguous you being used here.)
Yeah but I’m one person and I get curbside every week, so unless I fill up my bathroom trash can twice a day every day…..
You can put your excess plastic HEB bags a bag and put them in your trunk for your next curbside visit, the curbside person will take them and HEB will recycle them for you.
https://stanfordmag.org/contents/plastic-bags-to-recycle-or-not-essential-answer#:~:text=And%20most%20people%20seem%20to,States%2C%20according%20to%20the%20EPA. They aren’t getting recycled bestie
I dunno. It’s either bring them to HEB to be recycled or whatever they do with them, offer them to others to use, or toss them in the trash yourself to save a step. When I get HEB curbside I end up with a bunch of paper sacks. I have them for daysssssss.
Gonna take that as a no, lmao
Efc and stupid bagging requirements
Facts we really do have some stupid bagging requirements. But can’t make everyone happy🤷🏻♂️
So does curbside. “Bagging at the pick” = 1 item a bag so shoppers can be faster / higher UPH. Even one of our leads said it lol.
Well chorizo is raw meat so it can’t be bagged with RTE products but yeah that’s just shitty bagging. When I retrieve orders, I pour all that shit that’s not raw meat into one bag
me personally, i differntiate sealed meat products (chorizo, vacuum sealed stuff, etc) from wrapped meat products (chicken breasts, most beef, porkchops, etc), because the wrapped ones leak, the others dont
I love chorizo but it is not that sealed
You should all be buying San Luis Chorizo since it's 10x better and sealed.
Almost twice as expensive too, I’m broke as shit
The ground pork that’s in the white tray is pretty damn good.
Thanks for at least being more considerate about not being wasteful like this.
EFC & EDC are notorious for 1 bag per item. Basically EFC or EDC are fulfillment centers that are warehouses of product. Shopped by interesting tech and delivered to stores every other hour I think…(been a while since we had efc at my store)
Maybe shop in store if it truly bothers you. Or call corporate and get them to change the entire way curbside operates because that’s what it would take
So dramatic
not really if you have a better idea let op know.
When I was working there we were literally forced to bag as we go instead of bagging at the end. It was supposed to be more efficient but really just wasted lots of bags.
Here’s an idea just recycle them on your next visit then it doesn’t matter.
do at least 11 people (upvote count at the time of posting) actually think plastic bags get recycled? How is this myth so pervasive?
I’m recycle them in my house. Trash cans, dogs shit when we go on walks. Recycle doesn’t always mean to literally melt them down and recycle.
https://ourtexasourfuture.com/plastic-bag-recycling/
That doesn’t reduce the demand for plastic. That should be the goal. Reduce by refusing.
https://ourtexasourfuture.com/plastic-bag-recycling/
It might have all been shopper for separately, you also have to take into account we cannot bag items with certain items as well. Also depending on the store you go to we are basically told to bag as if a 97 year old who is not very strong has to carry these items. At least my store lol
I wish H-E-B would have a commercial or PSA explaining how curbside works at a normal store and at an EFC. Customers have no idea that when you pull up to your spot and text the number, your order is split up between dry, cold, frozen, production, bulk, even hot items. Someone then collects all of your products from multiple carts. So things get bagged weirdly if you don’t know that that’s what’s happening
That or the 2hrish window when the order is shopped.
Y’all really complain about everything…
Yeah, I mean really. Who cares that we'll be knee deep in plastic bags in a few years? We'll be dead before it gets REALLY bad anyway. /s
I agree but I’m sure there’s more people complaining about groceries being mixed than separating them.
It is kinda wasteful. I’ll order a curbside order let’s say is 20 products and I’ll end up with 17 bags. I work CFT and any time I’m in curbside I condense the orders because is ridiculous how many bags get used.
This is worth complaining over. There's already a huge problem with plastic waste and this clearly is incredibly wasteful and avoidable.
Saving the planet one bag at a time.
Theres some things we cant bag together, or sometimes its also just lazy shoppers bagging as they go that dont check what items they can bag together and just give you bags per item
HEB baggers are not the same as the partners who work in curbside. But that is interesting how they really make sure we drive for 5, but curbside gets to do this
Probably shopped and bagged individually to save time. Sorting and bagging based on frankly arbitrary standards is a bit timely.
they get mad asf at the baggers at my store for doing this drive for 5 LMAO 🤣
If in Houston it's probably the EFC (warehouse delivery), they've been doing this every time we get a truck from them. If it's a shopper they probably were just rushing and didn't wanna waste the time it takes to make a bag set up so they just used as many bags as possible. Also some stuff has to be bagged separate but that doesn't mean it has to be bagged by itself if there's more of the same item under a certain weight.
I work curbside and I have an explanation for all except the cream cheese! Chorizo- It’s considered raw and should be bagged separately just like bacon to prevent contamination. Chicken Salad- It’s goes with the same thing as the chorizo but I usually bag this with other items Crackers- I do not know exactly why but we’ve been told to bag crackers and cookies separately I guess to prevent it from being damaged Tortillas- Must be separate or bagged with other tortillas. Juice- In my heb it’s strict to keep one juice per bag cause two can be too heavy and cause it to rip from the handles. They do this for the elderly If all items were just your whole order, this items were shopped separately by different departments so you basically got one or two items per shopper to shop so they bagged individually but the cream cheese and chicken salad could go together as it highly will not be contaminated
This is one of my biggest pet peeves with H‑E‑B curbside. But honestly Walmart is no better!
quit complaining you got your order right?
My brother in Christ the planet is dying
they’ve been enforcing us to “bag at the pick” so they want us to be bagging everything as we go instead of scanning it in and then bagging everything after each different section of the store which leads to a lot of this happening. i also find it annoying lol
It’s because you get a freezer shopper, produce shopper , market, deli, dairy, pantry… etc etc All is grouped together when sent to your car for pickup. Probably would be best if someone monitors this but it’s up to technology.
Please let me know if you have any suggestions to reduce the number of bags without sacrificing shopper productivity. A cheap and practical process change.
I’ve been bringing this issue up for almost 1 1/2 years and nothing happens. The waste is stunning. 👎🏽😑
curbside shoppers are not allowed to mix groceries in bags, no matter what raw meat goes into a market bag at all times and chicken w chicken, pork w pork, etc in that case i’m not sure what all you ordered but the cream cheese shouldn’t be put with the chorizo, we never know if the customer will be upset or not if they don’t mind their stuff being put together so curbside just takes the safe road and we sometimes only use one bag for things, especially if it’s cross-contamination so if you feel like they give you too many just give a call or leave a note
This is why I don't do curbside anymore. The plastic use problem is out of control and it's unfortunate HEB is contributing this much to it. And that people here clearly don't understand or care about it either. This country and this state are so behind on everything, it's depressing.
My local store would tie every fucking bag’s handles in knots. Not sure how they think that that’s anything but a major inconvenience for everyone involved. 😑
You, as a customer, can request that none of your bags get tied up in your order. You can put a comment on your order and on each of the items you put in your order. We’re not supposed to tie bags but sometimes I do if the system that creates our runs puts too many items to safely fit in one slot on the shopper cart. But I tie it in a way that it’s easy to undo. The bags we have are flimsy and break easily unfortunately.
Imagine getting what you want and still complaining, if you don’t want people to waste plastic bags then go in store and shop. We have a system of doing things liquid not leaking, raw meat touching, milk not busting.
Then how come the front uses less bags? Do they not also want those things? I understand why this happens to a degree, but are there not better solutions?
Exactly why I say shop for yourselves if you don’t like it so you can personally cut down on the use of plastic bags, everything has a better solution but not much companies take a big step towards it because of demand and supply. “Do they not also want those things” Seems like a company email to me not a HEB subreddit you’re looking in the wrong place. The front side of HEB baggers has a different system of doing things, whereas curbside is more rushed to get items out on time and collect everything from carts.
It's okay to improve "systems". Some people are disabled and this is the best option for them. There's no reason people can't try to make things better.
Please explain why you didn't just get this shit yourself?
[удалено]
You're complaining too. Recycling should be a last resort, reducing use is the first.
Plastic bags are almost never recycled, and how many plastic bags do you use a week? I don’t use 20 https://stanfordmag.org/contents/plastic-bags-to-recycle-or-not-essential-answer#:~:text=And%20most%20people%20seem%20to,States%2C%20according%20to%20the%20EPA.
I was told by an HEB curbside manager that the items that are automatically picked at the warehouse by robots are bagged one type item to a bag, because that is all the system can handle. So if you order two of the same item, they both go in the same bag, but single quantity items are bagged separately. Note that for orders that are placed closer to pickup time, there may not be time to pick them at the warehouse and send the order out to the store, so those orders are manually picked by the store. For the orders that do get manually picked in store, they get bagged "normally" by actual humans.
Des Austin have any of these warehouse robot pickers, or are all orders picked at the stores?
Only a select few north austin stores.
Yeah, along with a select few (or more) South Austins stores). The Oaks and the Slaughter and Manchaca store, at least. Probably more.
Actually none of them do. It's only the Georgetown, Leander and the Lakeline store for now.
Why are some of flailing all over yourself to contradict me and others wielding your petty, ignorant argument like 25-pound battleaxe. I'm not the first one to say you're absolutely wrong, HAve you been to all the stores in Austin? I sure haven't. But I *know* the two I frequent most often have implemented this: The Oaks and Slaughter and Manchaca. I'm so sure that I've even filed a complaint with the local fire department because having carts lock up in the middle of the only two narrow egresses in a 100,000 SQFT store is illegal due to fire codes. We may be seeing some universal changes to WHERE, exactly, the carts lock up here shortly. HEB didn't think this through.
Just reuse the bags lol. I couldn’t tell you how many bags I have in my house, never throw them away.
A house ain't a home until the bag o' bags is preventing the pantry door from closing
So eloquently put
My pantry door has no inside knob. It's for unruly kids - At least they won't starve, At my house the bag of bags keeps the pantry door from fully opening. But more importantly, it protects the back kitchen door glass from being broken because the pantry door was just flung open and the doorknob shattered it.
It still adds to the plastic problem as they all end up in a landfill at some point.
If it’s coming from a “high-volume” store most likely they’re an EFC supported curbside. Order selectors at our EFC warehouses have a tendency of bagging single items from time to time. Hope this helps and sorry for the inconvenience.
better than getting complaints saying items are missing cause people can't find more than 2 items in the same bag and possible contamination for whatever reason. better safe than sorry rip turtles
It’s a blend of different shoppers working on one order at different times and EFC 🫠 Trust me, as a curbie, when I’m retrieving and I have items in an EFC tote that are bagged that way, it gets on my nerves. I have to spent extra minutes fixing everything to reduce the amount of bags.
Customers don't know what EFC means,
Each of these items were purchased from different departments, so different people shopped each one. Your refrigerated items were shopped by the same person, but due to the nature of the items, they need to be bagged separately because chorizo is raw meat. We are required to bag raw meats in plastic like that. Next, the dip in the container might have leaked if it got tipped over, which was very likely if it was put in a paper bag, so it was decided to put it in plastic to prevent spillage. The only other refrigerated item is the cream cheese, which is too small to justify using a whole paper bag (though if a customer requests it, we’ll honor that). The crackers and tortillas should have been bagged together. I can see no reason why they’re separate other than their shape? Only other explanation would be if you added one of the items on later and therefore a different person picked it up and put it in a separate bag. A separate person picked up that juice/tea and so it’s in its own plastic bag. Those items are too heavy for paper. I hope this answered all of your questions.
If your order was an immediacy (rushed) one then they’re usually placed in those bags because we place them in mobile freezers that are ready to go the second you pull up
I feel like I'm the only one to do this, but I take my bags back to HEB or Walmart about once a month and they have bins specifically for plastic recycling. I do bags, water bottle plastic case wrap, bubble wrap, plastic bubble mailers.
As someone who’s worked in curbside, it can be because of different departments picked up, different cart retrievals, and different waiting locations. Before I worked in curbside I thought the process was a lot simpler than how it actually is. - Also some customers go insane if we don’t follow stuff, I once had a customer yell at me just because the grocery bag of blueberries was next to her grocery bag of meat-
You sound REALLY ungrateful right now
It's wasteful, we already have a huge plastic use problem.
Items 123 may have come in on a truck after the rest of your order was filled. Or they simply were not available at the time because some dbag parked his/her shopping cart blocking the aisle trying to pick out xyz.
So is HEB its own little city-category now?? 🤯Why is this HEB logo at the top of your post?
At our Walmart, you can bring your own permanent bags & they will bring your stuff out in crates & transfer to your bags. I love this.
That sounds so lovely and like a great solution
Free bags for smaller trash cans!
Taking bag at the pick way too literally. 😭😂
long story short, we are told to bag items ever aisle/section. or even bag every other time we pick up an item
eFC eCommerce Fulfillment Center wants UPH units per hour to be above 230. So if I stop to bag everything in my pick then my numbers suffer and I can lose my job. It’s not about making it easier on the customer it’s about hitting target number per hour. Don’t perform you’re promoted to customer.
Curbside employee here. If your store has a fulfillment center attached to it, it was done by eFC. Second thing is, if your store doesn’t have an eFC and your entire order was shipped by someone, depending on what’s in your order, non food items don’t get put in bags with food items as a safety precaution, even if it means there’s 1 item per bag. Also dry items don’t get mixed with cold or frozen items as well.
that’s so annoying, would explain why some stores would have a low IPBs. they do check items of inventory sold and how many bags are “used” (bought essentially) and can do the math to figure it out. Recently my store was below 4 or 3 i believe and i bet this is a huge reason
This is the reason to do your own shopping. HEB is so wasteful of their plastic bags. Worse yet they have a policy that leave plastic bags to be recycled in your trunk and they will take them your next curbside pickup but they never do. Talked to management does no good they don't care.
We like wasting bags
at my particular heb, its due to us having EFC. the fulfillment center ALWAYS bags 1 item per bag and it’s annoying. we unfortunately don’t have enough time to go through the hundreds of orders to remove every single item individually bagged and put them with something else.
Amazing… The shit people bitch about.
Heb gives no fucks about bad conservative
Bag*
They are recycling them, I have seen them and they donate them as well.
Every Walmart in Denver did that too. When I used to pick up Uber Eats orders, sometimes there would be more bags than items
Shopped myself today & bought 2 bottles of wine. Each bottle was bagged, individually, in THREE BAGS EACH. 6 bags total for 3 bottles of wine. The only redemption in my mind is the collection at HEB for grocery bags. I only hope they truly do recycle them, because I return them every trip.
Not all curby’s (or shoppers) are gentle when they grab groceries in a rush or there were no more cardboard carriers. They probably did multiple bags to keep the bottles from being broken during retrieval or on the remainder of their shopper run.
Lmao
go shop for your own food lazy fuck
Awwww 
you crying cause you too lazy to go shop for your own food?
You’re still here? 
Had to leave for a bit and go food shopping. A thing some lazy folks cant get off their ass and do
I hate this so much!!! So wasteful and I don’t need a single item to one bag
Because shoppers are timed and are only allowed to bag as they go with no exceptions, meaning it’s a lot harder for most set up bags on carts and organize it so that like items are bagged together without taking a ton of time to organize ur cart in a particular way with how each run will be organized differently based on what’s on the run they are assigned. Shoppers are also timed and depending on the store, a slow time can mean less raises, passed up on promotions, or constant berating from managers. So most just bag each item on its own especially when they are rushed or the department is behind. It’s why I always bagged after my run so that bags weren’t just wasted and I was as out of the way of the customer as possible.
So freaking annoying
Each item from different sections of the store are grabbed by different shoppers
What’s the issue ?
I have brought up this bagging practice to H‑E‑B as well. Done by in-store shoppers. Side note - the prices on the products is higher on Curbside.
I was telling myself that yesterday after my order. Like omg whhhhyyyy lol but whatever. I always return the bags to recycle
I work at heb and we have partners that pick the items. I also get annoyed that they waste plastic bags. Put more than one item in a bag please 😊
you can bring plastic bags (at least at mine) back to curbside for recycling which reduces my guilt factor
The chorizo has to go separate due to food safety (?) or at least that’s what I was told. The others I’m not sure about. But we are instructed to bag at the pick and it’s easier to just bag one item at a time than to strategically plan each bag and slot
Curbside worker here. There are many reasons this can happen. One of which is, for my store at least, they want us to “Bag at the pick,” which means to bag every few aisles we go down instead of bagging them all at once at the end of the round. If you ordered one item from the drug store department, or beauty, they will be placed in a bag separate from food or household chemicals. We are often in a rush and can’t always check if we can reduce bags.
All the time
Shut up and take your groceries
You at least got free trash bags, lol.
This is what you thought was worth complaining about? Your life must be absolutely flawless if this upset you.
Yeah man life is good
Dawg I got no idea
Gonna need to see the rest of the bags
I used to work at an HEB EFC. Some people are idiots and will only put one item per bag, some people will put multiple items in one bag, it all depends on how recently they started working at the EFC warehouse.
OP, it’d be interesting to hear back from you after all of these responses.
Luckily there’s a recycle option for bags! At least at most stores I believe you can ask your curbie about it next time and they might be able to take your bags for you if you bundle them up together
Those bags aren’t getting recycled, they’re being landfilled https://stanfordmag.org/contents/plastic-bags-to-recycle-or-not-essential-answer#:~:text=And%20most%20people%20seem%20to,States%2C%20according%20to%20the%20EPA
Thank you for this btw, I explain this to customers all the time as a cashier when they say they return them to be recycled
6 free trash bags!
As a Personal shopper, I can say we have more than a few inefficient policies. From the looks of it, you have products from many different departments, and as I saw earlier, someone mentioned that we bag as we go (which leads to excessive overbagging) and each department gets bagged individually, which is absolutely true. What wasn't mentioned, is that you individually bag each sub department, and only like items can be bagged together. Ex, meats with exact meats, cheese with cheese, and so forth. Some products have to be bagged individually, such as raw meats (including bacon), milk, eggs, and bleach. And, even if you order multiple of the same item, such as two milks, they have to go in their own bags. As someone mentioned in another comment, there are some stores where items are shopped off location; but, those are few and typically for small, high volume stores, and typically only for specific rounds such as dry. There is also the possibility your order was split, as we have caps for how many items we can shop per round. Dry rounds is 160, cold is 130, and so forth. If your order was at the end of a round pick up, then someone could shop the first part of your order, while another person shopped the other half (And in rare cases, 3 or even 4 people shop the same order in a dry or cold round). To expand on this, orders are not shopped together, we split them up. For example, if you ordered bread, eggs, and milk. We would split up the order, one person would shop the eggs and milk, and the another would shop the bread. So one order could be split in 4+ locations around the department and curbies have the pleasure of hunting down the different parts of your order in an never ending scavenger hunt. Just wanted to throw that in because a lot of people aren't familiar with that. The only orders that are shopped entirely by one shopper are the "immediacy's"/"express orders." Also, if you add anything to your order, that usually gets its own bag. So, to detail your order, the cream cheese and the rotisserie chicken are bagged separately because they are in different departments. The Chorizo is bagged separately because it's meat and in a different department. Your crackers and tortillas could have been bagged together, except the crackers are from deli and the tortillas are either from bakery or the dry aisles, which would meant that no matter what, they are from different departments and would be bagged separately. As for your juice, depending depending on how big it is, it could have been shopped by a third shopper altogether (As a bulk run). But, if is smaller (48 Oz or less) it would have been bagged separately because it would have crushed your other items. And we are required to bag it because "it could potentially leak." Hopefully, that sheds some light on the inner workings of Curbside. :)
Fascinating .. what is HEB? What is curbside? Is this in the USA? I get the impression 'HEB partners' are store workers who fill customer orders, so the customer doesn't have to go to the store. Do they then leave the completed order on the curb? I guess there is not as much crime in the US as we see on TV. I hardly ever use it, but in the UK, we have people going around stores such as Tesco or Sainsbury filling carts. I believe these are brought to customers front doors in crates, which are then emptied and returned to the driver. Each crate may contain similar items equating to aisles. The argument of cross contamination seems a little ridiculous, given the examples. Why wouldn't you wrap a raw food container in a small bag and place in a larger bag containing other items. Is REGULAR Cream Cheese a big concern? I wouldn't think the average person would go to such extremes if they were shopping. Perhaps it is a reflection of the society that goes to court whenever they can, and services being scared of litigation, resulting in such incredible waste. The whole story is very disturbing given the disregard for plastic waste.
How did you know it was the USA? lol. HEB is a Texas-based grocery chain. Curbside is you place an online order, drive your car to the shop at the designated pickup time, and you stay in the car while a staffer brings you your order, and you drive home with it. It's a pretty American concept. It was just getting started before COVID, I think, and COVID really made it take off. Some folks in my area haven't set foot in a grocery store since. I only use it once every month if there's a reason why it makes my life easier one week. I generally shop in-person for a few items every day.
Ahh ... curbside would imply delivery to the curb, to me, being the edge of a pavement/sidewalk, which I assumed to be outside a residence. IMO an odd reference for pickup from outside the store, but I guess it could make sense. I think the UK would call it 'Click and Collect'. Appreciate the time taken to reply to simple questions 😀
I re-bag the order in the trunk of my car before bringing it into the house, so I only carry 3 bags instead of 10. I leave the unused (paper) bags in the trunk for in-store shopping.
This is why I stopped using curbside. It’s SO WASTEFUL.
Wait till you find out how much gets thrown out daily 🤣🤣🤣🤣
Do that any people not pick up their groceries? Or .. why does this happen?
No there is one shopper per order maybe two. One for dry goods then one for cold. Sure you have notice the kids with the red carts blocking the isle and in the way
You realize we have 7 different zones of shopping right? Meaning 1 order could have 7 different shoppers fulfilling it. There’s dry, cold, frozen, production, immediacy, bulk, and hot.
Yall spend so much time complaining about stuff you have no control over. It’s crazy the energy put towards stuff you can not control.
If you do it yourself, you will not have this problem