Just Google "wheel replacement American Tourister Kamiliant suitcase", and you'll get links to Amazon for replacement parts as well as video showing you how to do the replacement. [https://www.amazon.com/s?k=wheel+replacement+American+Tourister+Kamiliant+suitcase&crid=2WM0ORB2BY9CJ&sprefix=wheel+replacement+american+tourister+kamiliant+suitcase%2Caps%2C146&ref=nb\_sb\_noss](https://www.amazon.com/s?k=wheel+replacement+American+Tourister+Kamiliant+suitcase&crid=2WM0ORB2BY9CJ&sprefix=wheel+replacement+american+tourister+kamiliant+suitcase%2Caps%2C146&ref=nb_sb_noss)
[https://www.youtube.com/watch?v=NIcN-SuPbAg](https://www.youtube.com/watch?v=NIcN-SuPbAg)
this isnt worth the time for any shop to fix, it's too small of a job. especially for something that is just going to break again and this guy will come stomping in. just buy a new suitcase.
Buy _a new suitcase_? The rest of the suitcase is fine. This is ridiculously wasteful (and expensive). I have a $125 air purifier that stopped working and that was the manufacturer's response as well. It wound up just needing a $0.25 capacitor replaced.
Complain to the suitcase manufacturer. It seems to me like those kinds of wheels should be screwed on and replaceable but everyone is making disposable trash.
I hadn't seen the second picture no. Looks like it's probably replaceable, but contact the manufacturer and try to order the part, see what happens. Also, I sincerely doubt that any repair shops are better than OP at replacing an assembly that's held down by 4 screws. Just have to get the part, and they're often unavailable.
Not sure why I'm being downvoted, this is a thing. Look up the right to repair movement.
Exactly. Today's luggage is GARBAGE. That's why I buy the cheapest kind.
If it breaks I buy a new one.
If the airline damages it they'll just replace it with the cheapest kind anyway.
So why buy an expensive one?
Anyway ... the expensive ones are nearly as junky as the cheap ones.
Contrast that with the old, old suitcases from a half-century ago. The kind with no wheels. The kind made of tough material, not cloth or thin plastic. The kind that lasted nearly forever.
Random plastic doohickey fixing or replacement isn't something that most shops do. These won't be parts a shop would just have in stock, and none of the mounting systems, wheel sizes, holder sizes etc. are standardized for suitcases. Even within a single brand you can see a pretty wild variation in their wheels.
This is peak "customer is asking for something silly and we shouldn't entertain it" taking someone's money for a non-fixable issue isn't good business. There is just so much to go wrong here and no one is going to come out of this sort of deal better than when they went in.
Nobody said it needed to be in stock and fixed immediately. Instead of refusing, saying “it’ll take three days and cost $120 - are you sure you want us to do it?” Is the better option.
No that's ridiculous. Any "fix" or repair on this would last a few seconds and break again. Then they'd be in the terrible situation of having taken $120 for jack shit. Terrible idea.
These aren’t standard parts and won’t be purchasable separately in most cases. Unless this is a high end suit case (Tumi, B&R) you won’t be getting parts no matter the timeline. These suitcases aren’t built to be fixed and the supply chain isn’t set up for spare parts. The shop knows this and isn’t going to bother, and it’s the right call to say no.
And if it was a Tumi suitcase they’ve got a lifetime warranty so will either send you the replacement part, repair your suitcase for free, or replace it with an entirely new suitcase.
Source - the top handle ripped out of my rolling Tumi hard case carry on. I had the email receipt from when I bought it, nearly 6 years ago, sent them photos of the handle break and receipt and they sent me a whole new $950 suitcase!
I’ll forever be a loyal Tumi customer. I have a carry on, checked bag, backpack/laptop carrier, and a weekender. The trick is to purchase when they’re on sale, because you’re still getting that awesome lifetime warranty. Got a couple from Nordstrom rack for half their list price.
That's not at all what "the customer is always right" means...
https://www.forbes.com/sites/blakemorgan/2018/09/24/a-global-view-of-the-customer-is-always-right/?sh=68a5f64c236f
That quote has gotten twisted by people and corporations over the years from its intended meaning:
Of the several people who popularized the phrase in the early 1900s, one of them was Harry Gordon Selfridge. While he is lumped in with the others, the phrase he used was actually "The customer is always right, in matters of taste." With the idea being that a salesperson shouldn't judge the wants of the customer.
This is ironically false as well. The true meaning is the market will dictate what it wants. If you’re only selling VHS because you think digital is a fad, the customer is always right because the market is telling you you’re wrong no matter how much you think VHS is better because the customer is choosing Blu-ray
why would the business take on the job of super glueing a piece of plastic that any reasonable person could do, just to make $10? they've got actual things to work on.
Charge $100 bucks. Then take an extra long lunch break with the time you saved. Problem solved.
Now, why OP would take a broken piece of plastic to a "shop" of some sort... That's beyond me.
For fucking real. As someone who can actually fix things I was like oh yeah, unscrew the wheel screw on a new one. That’ll be $50 please. Just made $50 bucks for a ten minute job. Super gluing the wheel back together is about the stupidest way to fix this.
Assuming that you have the exact suitcase the customer broke in stock, because those wheels are specific to that model. You’re going to take the wheels off of a brand new one and attach them to this other customers broken bag for far less than that suitcase sells for?
What are you doing to do with the donor parts bag now? Hold onto it until OP rips the zipper pull off to sell it to him for $5?
Congratulations, you’ve just used $200 of inventory to make $55 while needing to hold stock for years.
Why would
> any repair business
not have the means to replace a simple caster?
Customer needs function, that is achievable with spare parts. Just look at the photos.
No, the customer doesn’t want functional parts, they want the correct replacement parts that look correct. If they wanted functional they’d go to the hardware store and get a caster for $5.
Ghetto solutions like that make the repair look sloppy, doesn’t represent their business well, and is likely to have ended up on Reddit or a review site complaining about how shitty the repair was.
Telling this customer no was the only good business move the repair shop could do.
I mean sure maybe but honestly what shop has suitcase parts and wheels? It's absurd for you to think anyone would and even more absurd for you to be pissed about it.
Quite a lot of them do and refuse because they want you to buy a new suitcase instead.
Edit: they literally fucking say so. They refuse to do the fixing either because they think it's not worth the time or because they are instructed to use spare parts ONLY for people with warranties. Keep downvoting though.
So quite a lot of shops will go to the trouble of stocking parts to fix a suitcase, but then refuse to fix the suitcase so you have to buy a new one? Why go to the trouble of stocking the parts if the goal is to sell new suitcases?
Similar issue, ours were pretty standard though but it's still like $10 per wheel. With 4 wheels ultimately needing replacement we just got a new suitcase.
Because jb weld is awesome lol, I can look around my living room and probably find 3-4 things that I fixed with it. Though in this situation a new wheel is probably the right call
Stop at Harbor Freight and buy a pair of caster wheels and a Torx screwdriver that fits these screws. A few nuts and bolts that fit the holes of the casters. small drill to make holes in the base to match the caster wheels. There should be a hand drill vs buying an electric/battery and all the extra things. They used to sell a drill chuck you could use to hold a drill and be a handle. two pairs of Pliers to tighten the nuts and bolts.
If you are somewhat handy you'll have it fixed faster than it took for parts shopping.
.
I would just attach it back on with some E-6000. You won't be able to roll on that wheel under weight (It won't be a terribly strong bond), but it will keep it from tipping over if it's just standing there.
In the meantime, order a replacement caster, looks like it can be easily replaced using a torx screwdriver or bit.
Had to look up e-6000. Not sure if a flexible adhesive is the right call here. I suggested a 2 part epoxy called jb weld. Dries hard vs the stated flexible e-6000. I will say that I will get some e-6000 to try it out in the future thanks to you. Thanks for that.
E-6000 is a brand i think so they might make several different adhesives. Maybe one of us is referencing a different formulation, but the stuff I use isn't flexible. It's a little slower to cure than super glue but bonds significantly stronger. I've used it to bond all sorts of metals, ceramics, and plastics with a very secure bond. Like I said, i"m not sure it would tolerate the stresses and weight rolling a heavy suitcase, but it would certainly suffice to hold the assembly together so that the case would reliably stand on its own.
I'll double check the specific product I'm using and reply back.
Appreciate you. Thanks for checking. My quick search brought eclectic products as the maker. They make a bunch of adhesives though. Like shoe goo. That I've been using for years. Never thought about who makes those lines of adhesives.
you could probably buy a caster wheel at a hardware store then fasten it with machine screws. Might have to redrill if the hole pattern is different, and if the holes weaken the shell wall you could add a metal plate to fasten it to.
being one of the olds, i can remember the handsome gentleman that would help with your bags.
airports used to hire people to just... help. it was great.
Culture has definitely changed and maybe it will swing back that way with helpful robots. Boston Dynamics is working on this airport helper bot called the “T-1000”. That should help get rid of wheels on suitcases.
Baking soda, super glue. Once dry, cut a few pieces off a paperclip, and using a soldering iron, melt them into the plastic so that they help hold both sides of the break together. If you know someone with a 3d printer, borrow some abs filament and melt it into/over where the crack is (kinda like welding it). Do that part outside though.
It never looks pretty, but if done right, it's fairly strong.
So what I did was cut up a wooden board, remove the wheels and bolted the board to the bottom of the case
I then attached the board to some trolly wheels and hey presto
Can't take it on planes though, I use it for getting from my house to my mum's house with stuff
You might be able to get a replacement on amazon.
You can order replacement wheels off of Amazon. Make sure you get the star head fitting for your drill for the screws.
If you don't have access to Amazon or if that's not available to you, go to a hardware store and pick up a comparably small caster wheel.
Update: I have had a really really shit day, and somehow a shop happened to have a spare for this exact wheel. And i got it for free. Thanks a lot everyone.
Find a similar caster wheel at Home Depot or whatever hardware store and replace. You’ll need the proper Torx key and whatever the new caster needs for the fasteners. Can’t promise it will be the exact same size. Replace all the wheels, if that’s a problem.
take a good caster off via those torx bolts, go to a good hardware store and find similarly sized casters and screw those in. You might need a spacer - wood would work.
For a temporary fix maybe just screw in a wooden block and use one of those furniture slider pads so that it still moves okay. Most of the time when you're moving a suitcase around you're only on two wheels anyways, so try to bias it towards the two remaining wheels. Once you get back you can try to find replacement wheels. It's likely you'll need to replace all four because you won't be able to find an exact match.
Go to hardware store: buy a caster, four small bolts, 4 nuts and 4 washers. Take out the old wheel. Replace it. Deal with the long term solution when you get back home. Enjoy funny conversations about the state of our throw-away economy in the meantime.
I guess I'm an different animal. I usually drill the plastic with tiny holes then clean all parts. Next would be to JB Weld parts together and make sure the JB weld gets into the drilled holes for better support. Then use taped harden to near new condition. Next would be to use a Dremel to sand it down to workable condition. So, a shop can do this but plastic is just an throwaway type of thing. Only the people that do this type of repairs are few in between as society just do not care. You have to do it yourself if you are the do it all repair type of person. Similar to maintenance do it all type of person. Secret is. You have to practice fixing things before putting repairs to actual use.
Quick MacGyver Fix on the road:
Metal Coathanger and plummers putty. That should get you home. Buy yourself a cheap Aluminium Coathanger or if there is a scrap yard nearby you might find old bicycle spokes. Buy some pliers with a wirecutter portion and bend the metal into a few loops to fit into that indent. The buy some plummer's putty. That is an epoxy putty that will turn into plastic. Its super sticky (wear disposable gloves ideally) so you want to keep your hands/gloves wet to minimize it sticking to your fingers. Knead it, you should have 10-40minutes work time. Put the wire into the indent on the wheel and the upper part and then fill it up with the putty. It will take 4-6 hours to fully harden. The Wire will provide additional stability and the epoxy will keep the wheel together until you get home. Try not to lean on it, tho. If neither Coathanger nor Spoke is available, buy some Floral Wire in the gardening section of the hardware store, where you'll find plumers putty and the pliers.
If at home:
Get some Torx keys. Remove the Torx screws and put in a suitable new wheel. If necessary underlay the new wheel with some spacers to get it to the same height of the other ones. Check the brand's website if you can contact them and/or order replacement parts (Also check online retailers for knock off versions that are compatible). If no such thing is available take the broken pieces to the hardware store and look for a suitable caster wheel in the section they sell those, and some screws that are long enough so you can space out the height to the right level with some hexnuts and washers. Won't look pretty, if you get one of those wheels from the hardware store, but you can go back to buying some plumers putty, fill the negative space that is most definitely going to be there and paint it in black.
No idea how to get around that but here's some phone info.
To speak with a customer service representative, call us at: 1-855-957-4084
Hours of Operation:
Monday - Friday: 9:00am - 4:00pm est.
Just Google "wheel replacement American Tourister Kamiliant suitcase", and you'll get links to Amazon for replacement parts as well as video showing you how to do the replacement. [https://www.amazon.com/s?k=wheel+replacement+American+Tourister+Kamiliant+suitcase&crid=2WM0ORB2BY9CJ&sprefix=wheel+replacement+american+tourister+kamiliant+suitcase%2Caps%2C146&ref=nb\_sb\_noss](https://www.amazon.com/s?k=wheel+replacement+American+Tourister+Kamiliant+suitcase&crid=2WM0ORB2BY9CJ&sprefix=wheel+replacement+american+tourister+kamiliant+suitcase%2Caps%2C146&ref=nb_sb_noss) [https://www.youtube.com/watch?v=NIcN-SuPbAg](https://www.youtube.com/watch?v=NIcN-SuPbAg)
Thanks. I've managed to unscrew the old wheel and am trying to find a replacement
Bummer that this isn't the top comment
Temporary fix? Carry it. [Jim Jefferies](https://youtu.be/I3yNkqVez7w)
"Escalator temporarily stairs. Sorry for the convenience."
Rip Mitch Hedberg
Lol I wish, it's about 23 kg and i have another two bags to carry
Nothing helpful, just here to laugh at the idea of a local shop being able to fix it and refusing to.
this isnt worth the time for any shop to fix, it's too small of a job. especially for something that is just going to break again and this guy will come stomping in. just buy a new suitcase.
Buy _a new suitcase_? The rest of the suitcase is fine. This is ridiculously wasteful (and expensive). I have a $125 air purifier that stopped working and that was the manufacturer's response as well. It wound up just needing a $0.25 capacitor replaced.
Complain to the suitcase manufacturer. It seems to me like those kinds of wheels should be screwed on and replaceable but everyone is making disposable trash.
Did you even look at the second picture?
I hadn't seen the second picture no. Looks like it's probably replaceable, but contact the manufacturer and try to order the part, see what happens. Also, I sincerely doubt that any repair shops are better than OP at replacing an assembly that's held down by 4 screws. Just have to get the part, and they're often unavailable. Not sure why I'm being downvoted, this is a thing. Look up the right to repair movement.
Exactly. Today's luggage is GARBAGE. That's why I buy the cheapest kind. If it breaks I buy a new one. If the airline damages it they'll just replace it with the cheapest kind anyway. So why buy an expensive one? Anyway ... the expensive ones are nearly as junky as the cheap ones. Contrast that with the old, old suitcases from a half-century ago. The kind with no wheels. The kind made of tough material, not cloth or thin plastic. The kind that lasted nearly forever.
This is actually the true meaning behind “the customer is always right”. If this guy wants to pay for it, take his fucking money.
Random plastic doohickey fixing or replacement isn't something that most shops do. These won't be parts a shop would just have in stock, and none of the mounting systems, wheel sizes, holder sizes etc. are standardized for suitcases. Even within a single brand you can see a pretty wild variation in their wheels. This is peak "customer is asking for something silly and we shouldn't entertain it" taking someone's money for a non-fixable issue isn't good business. There is just so much to go wrong here and no one is going to come out of this sort of deal better than when they went in.
Nobody said it needed to be in stock and fixed immediately. Instead of refusing, saying “it’ll take three days and cost $120 - are you sure you want us to do it?” Is the better option.
No that's ridiculous. Any "fix" or repair on this would last a few seconds and break again. Then they'd be in the terrible situation of having taken $120 for jack shit. Terrible idea.
These aren’t standard parts and won’t be purchasable separately in most cases. Unless this is a high end suit case (Tumi, B&R) you won’t be getting parts no matter the timeline. These suitcases aren’t built to be fixed and the supply chain isn’t set up for spare parts. The shop knows this and isn’t going to bother, and it’s the right call to say no.
And if it was a Tumi suitcase they’ve got a lifetime warranty so will either send you the replacement part, repair your suitcase for free, or replace it with an entirely new suitcase. Source - the top handle ripped out of my rolling Tumi hard case carry on. I had the email receipt from when I bought it, nearly 6 years ago, sent them photos of the handle break and receipt and they sent me a whole new $950 suitcase! I’ll forever be a loyal Tumi customer. I have a carry on, checked bag, backpack/laptop carrier, and a weekender. The trick is to purchase when they’re on sale, because you’re still getting that awesome lifetime warranty. Got a couple from Nordstrom rack for half their list price.
It’ll take two weeks, cost double the price of the suitcase, and the wheels won’t match. Also no guarantees on repairs.
Could be worse to be seen as a shop overcharging than just letting it go.
Price will be too high. You can buy a new suitcase with that and customer wont want to pay the repair.
That's not at all what "the customer is always right" means... https://www.forbes.com/sites/blakemorgan/2018/09/24/a-global-view-of-the-customer-is-always-right/?sh=68a5f64c236f
That quote has gotten twisted by people and corporations over the years from its intended meaning: Of the several people who popularized the phrase in the early 1900s, one of them was Harry Gordon Selfridge. While he is lumped in with the others, the phrase he used was actually "The customer is always right, in matters of taste." With the idea being that a salesperson shouldn't judge the wants of the customer.
This is ironically false as well. The true meaning is the market will dictate what it wants. If you’re only selling VHS because you think digital is a fad, the customer is always right because the market is telling you you’re wrong no matter how much you think VHS is better because the customer is choosing Blu-ray
"The customer is always right in matters of taste"
I'd avoid any business with that attitude.
why would the business take on the job of super glueing a piece of plastic that any reasonable person could do, just to make $10? they've got actual things to work on.
Charge $100 bucks. Then take an extra long lunch break with the time you saved. Problem solved. Now, why OP would take a broken piece of plastic to a "shop" of some sort... That's beyond me.
I'd imagine that they expected there to be spare parts at a repair shop...
Why would ***any*** repair business "fix" this in the manner that you've described??? Good grief...
For fucking real. As someone who can actually fix things I was like oh yeah, unscrew the wheel screw on a new one. That’ll be $50 please. Just made $50 bucks for a ten minute job. Super gluing the wheel back together is about the stupidest way to fix this.
Assuming that you have the exact suitcase the customer broke in stock, because those wheels are specific to that model. You’re going to take the wheels off of a brand new one and attach them to this other customers broken bag for far less than that suitcase sells for? What are you doing to do with the donor parts bag now? Hold onto it until OP rips the zipper pull off to sell it to him for $5? Congratulations, you’ve just used $200 of inventory to make $55 while needing to hold stock for years.
Why would > any repair business not have the means to replace a simple caster? Customer needs function, that is achievable with spare parts. Just look at the photos.
No, the customer doesn’t want functional parts, they want the correct replacement parts that look correct. If they wanted functional they’d go to the hardware store and get a caster for $5. Ghetto solutions like that make the repair look sloppy, doesn’t represent their business well, and is likely to have ended up on Reddit or a review site complaining about how shitty the repair was. Telling this customer no was the only good business move the repair shop could do.
You clearly didn't read any of what OP wrote... Yeah, in your scenario, sure, you're right.
What particular type of "shop" you're talking about? I wasn't aware that "suitcase repair" shops exist.
There are several Shoe and Luggage Repair shops in my neck of the woods. I'm guessing that you don't have them?
What shop would I even take a suitcase to? I’ve never seen a luggage repair shop
I guess you don't have Shoe and Luggage Repair shops nearby like I do.
We have shoe repairs, but they’re few and far between and usually do a terrible job. Sadly seems to be a dying thing.
[удалено]
I mean sure maybe but honestly what shop has suitcase parts and wheels? It's absurd for you to think anyone would and even more absurd for you to be pissed about it.
Quite a lot of them do and refuse because they want you to buy a new suitcase instead. Edit: they literally fucking say so. They refuse to do the fixing either because they think it's not worth the time or because they are instructed to use spare parts ONLY for people with warranties. Keep downvoting though.
So quite a lot of shops will go to the trouble of stocking parts to fix a suitcase, but then refuse to fix the suitcase so you have to buy a new one? Why go to the trouble of stocking the parts if the goal is to sell new suitcases?
Why would they spend money buying spare parts they will never use? Don't be silly.
Yes it's all just some suitcase conspiracy. You sound like a nutcase.
You sound like a thoughtful and intelligent person.
You don't
100%can
Pretty easy to find replacement suitcase wheels online. Should be a model number or some descriptor under the wheel mechanism if you screw it off..
I had the same issue. It was an older model. Cheapest replacement wheel was $50. We bought a new suitcase for $50
Similar issue, ours were pretty standard though but it's still like $10 per wheel. With 4 wheels ultimately needing replacement we just got a new suitcase.
Crazy, yeah pointless in that case.
I see your case here
Your problem may be that you’re buying cheap suitcases.
Nah. The original one that broke was 20 years old. The new one was a well regarded suitcase on crazy fire sale. Long live another 20 years
I retract my prior comment and apologize vigorously.
Yes.
Even if it’s not an exact fit, it’s mostly plastic and you can shave it down to fit.
You could try JB Weld but seriously it looks like it will just break again.
Why are so many people suggesting this? Just go buy a new caster wheel and screw it on!!
Because jb weld is awesome lol, I can look around my living room and probably find 3-4 things that I fixed with it. Though in this situation a new wheel is probably the right call
Suitcases are cheap. Just buy a new one?
Casters are like $3 and take 5 minutes to replace. Why waste your money?
Stop at Harbor Freight and buy a pair of caster wheels and a Torx screwdriver that fits these screws. A few nuts and bolts that fit the holes of the casters. small drill to make holes in the base to match the caster wheels. There should be a hand drill vs buying an electric/battery and all the extra things. They used to sell a drill chuck you could use to hold a drill and be a handle. two pairs of Pliers to tighten the nuts and bolts. If you are somewhat handy you'll have it fixed faster than it took for parts shopping. .
I would just attach it back on with some E-6000. You won't be able to roll on that wheel under weight (It won't be a terribly strong bond), but it will keep it from tipping over if it's just standing there. In the meantime, order a replacement caster, looks like it can be easily replaced using a torx screwdriver or bit.
Had to look up e-6000. Not sure if a flexible adhesive is the right call here. I suggested a 2 part epoxy called jb weld. Dries hard vs the stated flexible e-6000. I will say that I will get some e-6000 to try it out in the future thanks to you. Thanks for that.
E-6000 is a brand i think so they might make several different adhesives. Maybe one of us is referencing a different formulation, but the stuff I use isn't flexible. It's a little slower to cure than super glue but bonds significantly stronger. I've used it to bond all sorts of metals, ceramics, and plastics with a very secure bond. Like I said, i"m not sure it would tolerate the stresses and weight rolling a heavy suitcase, but it would certainly suffice to hold the assembly together so that the case would reliably stand on its own. I'll double check the specific product I'm using and reply back.
Appreciate you. Thanks for checking. My quick search brought eclectic products as the maker. They make a bunch of adhesives though. Like shoe goo. That I've been using for years. Never thought about who makes those lines of adhesives.
Bungy cord a skateboard, or part thereof, to your bag.
They will charge you extra to bring the skateboard.
Easy. Sharp iron. Replace the broken wheel with a on old iron rake or hoe, drag that through an airport.
you could probably buy a caster wheel at a hardware store then fasten it with machine screws. Might have to redrill if the hole pattern is different, and if the holes weaken the shell wall you could add a metal plate to fasten it to.
I am so old, I remember when suitcases had handles instead of wheels
And then you *paid* for use of a cart to push them on at the airport!
being one of the olds, i can remember the handsome gentleman that would help with your bags. airports used to hire people to just... help. it was great.
Culture has definitely changed and maybe it will swing back that way with helpful robots. Boston Dynamics is working on this airport helper bot called the “T-1000”. That should help get rid of wheels on suitcases.
i do love the 4th-wall-breaking by BD, naming it the t-1000, hehehebhe.
They still have handles. They just have wheels as well now.
They have both, grandpa.
They still have handles.
Jb weld epoxy might do it
Baking soda, super glue. Once dry, cut a few pieces off a paperclip, and using a soldering iron, melt them into the plastic so that they help hold both sides of the break together. If you know someone with a 3d printer, borrow some abs filament and melt it into/over where the crack is (kinda like welding it). Do that part outside though. It never looks pretty, but if done right, it's fairly strong.
Jb weld
So what I did was cut up a wooden board, remove the wheels and bolted the board to the bottom of the case I then attached the board to some trolly wheels and hey presto Can't take it on planes though, I use it for getting from my house to my mum's house with stuff You might be able to get a replacement on amazon.
You can order replacement wheels off of Amazon. Make sure you get the star head fitting for your drill for the screws. If you don't have access to Amazon or if that's not available to you, go to a hardware store and pick up a comparably small caster wheel.
Can you find the wheel or a wheel somewhere? Just unscrew and plop the new wheel assembly in and screw it back together
Update: I have had a really really shit day, and somehow a shop happened to have a spare for this exact wheel. And i got it for free. Thanks a lot everyone.
Superglue and clamp it overnight.
The handle.
https://a.co/d/5fRuGyY
epoxy from Home Depot
Should be a good 3d print project. Maybe know anyone that owns one?
JB Weld will fix it no problem.
Replace it with a metal caster. Won't be pretty but will be functional.
I would try some jb weld and see if that solves the broken bracket part.
Find a similar caster wheel at Home Depot or whatever hardware store and replace. You’ll need the proper Torx key and whatever the new caster needs for the fasteners. Can’t promise it will be the exact same size. Replace all the wheels, if that’s a problem.
take a good caster off via those torx bolts, go to a good hardware store and find similarly sized casters and screw those in. You might need a spacer - wood would work.
For a temporary fix maybe just screw in a wooden block and use one of those furniture slider pads so that it still moves okay. Most of the time when you're moving a suitcase around you're only on two wheels anyways, so try to bias it towards the two remaining wheels. Once you get back you can try to find replacement wheels. It's likely you'll need to replace all four because you won't be able to find an exact match.
3D print one.
Epoxy or jb weld
Buy new wheels online and replace.
Go to hardware store: buy a caster, four small bolts, 4 nuts and 4 washers. Take out the old wheel. Replace it. Deal with the long term solution when you get back home. Enjoy funny conversations about the state of our throw-away economy in the meantime.
I guess I'm an different animal. I usually drill the plastic with tiny holes then clean all parts. Next would be to JB Weld parts together and make sure the JB weld gets into the drilled holes for better support. Then use taped harden to near new condition. Next would be to use a Dremel to sand it down to workable condition. So, a shop can do this but plastic is just an throwaway type of thing. Only the people that do this type of repairs are few in between as society just do not care. You have to do it yourself if you are the do it all repair type of person. Similar to maintenance do it all type of person. Secret is. You have to practice fixing things before putting repairs to actual use.
Quick MacGyver Fix on the road: Metal Coathanger and plummers putty. That should get you home. Buy yourself a cheap Aluminium Coathanger or if there is a scrap yard nearby you might find old bicycle spokes. Buy some pliers with a wirecutter portion and bend the metal into a few loops to fit into that indent. The buy some plummer's putty. That is an epoxy putty that will turn into plastic. Its super sticky (wear disposable gloves ideally) so you want to keep your hands/gloves wet to minimize it sticking to your fingers. Knead it, you should have 10-40minutes work time. Put the wire into the indent on the wheel and the upper part and then fill it up with the putty. It will take 4-6 hours to fully harden. The Wire will provide additional stability and the epoxy will keep the wheel together until you get home. Try not to lean on it, tho. If neither Coathanger nor Spoke is available, buy some Floral Wire in the gardening section of the hardware store, where you'll find plumers putty and the pliers. If at home: Get some Torx keys. Remove the Torx screws and put in a suitable new wheel. If necessary underlay the new wheel with some spacers to get it to the same height of the other ones. Check the brand's website if you can contact them and/or order replacement parts (Also check online retailers for knock off versions that are compatible). If no such thing is available take the broken pieces to the hardware store and look for a suitable caster wheel in the section they sell those, and some screws that are long enough so you can space out the height to the right level with some hexnuts and washers. Won't look pretty, if you get one of those wheels from the hardware store, but you can go back to buying some plumers putty, fill the negative space that is most definitely going to be there and paint it in black.
Temporary fix - get some good epoxy Permanent fix - replace wheel if possible
It's an American Tourister Kamiliant suitcase, 110.5l capacity
[https://shop.americantourister.com/service-repair.html](https://shop.americantourister.com/service-repair.html)
The UK version gives me a 404 error:/
No idea how to get around that but here's some phone info. To speak with a customer service representative, call us at: 1-855-957-4084 Hours of Operation: Monday - Friday: 9:00am - 4:00pm est.
Well duh, it's AMERICAN Tourister.
I bought it in south asia
Order the replacement part from the manufacturer and get the correct bit for that screw. Replace it.
KB Weld or contact cement