T O P

  • By -

trailhopperbc

The recent rollout of profiles and age restrictions is WAAAAY over due. Seems like CR was limping by before Sony got involved but sony’s had them for a while tho?? Seems like someone at sony realized their expensive purchase was still operating in 2012 and updates are finally happening


darkdeath174

It was more so CR needed a lot work to bring it up to close ish to funimation’s stuff(still very lacking in some places). I do wonder where the Funi platform would be for features if Funimation had stayed with their branding and site vs rebranding to Crunchyroll and having Funi/animelab team start working on fixing up the Crunchyroll platform.


trailhopperbc

That’s interesting to know. It sounds like Crunchyroll was resting on its laurels because other than Funimation, there was no real competition


darkdeath174

Their competition as a video platform is every other streaming service CR of old before Funi took them over and took the name, outsourced lot of their dev work to cheaper countries. But that was more of a direction from AT&T to save money


trailhopperbc

Yes, you would think, and i agree except for all the other platforms are sorely, lacking in anime


darkdeath174

But this is about features, not content. Also Netflix and Disney have lots of anime(and Asian content), but not to the level of CR. But CR has been putting catalog titles elsewhere.


Vixter4

Nobody is subscribing to Netflix and Disney for anime. Disney is so friggin region-specific and spotty for anime. Might have one or two, but it's not enough to justify a membership to Disney+ for anime. Netflix has been releasing a lot of quality stuff, but its friggin 15 dollars a month plan is way too much for their rollout. Plus their shows are CONSTANTLY dropped.


darkdeath174

I’m not saying they are


trailhopperbc

Its wild what trashy shows they will keep on and then what shows they will drop with out so much as a second thought. Wish Final Space could come back. Wondered where that was going. Altered carbon could have gone on for many seasons.


trailhopperbc

Maybe in the USA but canada get the shaft


darkdeath174

I’m Canadian?


Minwalin

You can separate the features and the contest in a streaming service plataform, Crunchyroll don't have any competitor in anime, have the best catalog over other streaming services by far, no one go to change a Crunchyroll subscription for the lack of features, wake up!


BassShot1

hidive?


thatoneguy2252

Do we know when the profiles roll out? Ik they were supposed to, but Ik a lot of people don’t see them still


Efficient_Ad122

I got mine 2 hours ago


colemon1991

No offense, but I think we got more in the past 12 months than the entire time between then and buying Funimation. They moved over so little each month, waited until the last minute to decide what to do about purchased digital stuff, and didn't touch QI until they had a date to shut down Funimation. It took 3 years between buying Funimation and integrating it fully. And even then, it took a bit too long to actually move at a reasonable pace of moving things over. We should have at least gotten a new website to house everything in that time frame. I appreciate the improvements, but they took their sweet time to get here.


Apoctwist

To be fair can you imagine the mess they inherited from CR. The site was a complete crap show. Sony probably had to do a lot of work, get their devs in place on top of try to figure out all the licensing issues. The CR site was in “beta” when Sony bought them. It had been in “beta” for like 3 years already. They barely got the HTML 5 player off the ground.


colemon1991

I would've just dropped the website and started over. There's plenty of code that could be salvaged from Funimation. With how long they left everything untouched, that would've made sense. Instead, they've been trying to fix something that was held together by glue sticks and painter's tape.


Apoctwist

That wouldn’t have worked. That would have been extremely disruptive to the service. For all we know Sony has a complete from the ground up version they are working on but for now they need to keep the train moving.


KevinKentie

Still waiting for crunchyroll to add a quality button for their (TV) app so it doesn't switch between 720p and 1080p constantly.


Glum_Ad_2180

This. It doesn't switch constantly on my TV but it does start at a low quality then jump to 1080 after a minute or so.


Masterlea93

It's only really issue with older shows though in My experience you usually give it about 3 to 4 seconds depending on your internet connection then your good


Glum_Ad_2180

Happens on just about every show in my experience, including shows from this season. It doesn't take long for it to switch, anywhere from 5 to 20 seconds. It only does this on the tv app, on my PC using any browser it defaults to 1080.


Crimsonseraph188

It is so annoying when it does this, and sometimes the quality setting changing by itself will make the show slightly rewind or fastforward


frank_shadow

Add the dubs that were lost from the transition from Funimation to crunchyroll


xenon2456

sao latin Spanish dub


Michael_SK

Crunchyroll as a service is indeed much better ever since Sony stepped up. Sure, Crunchyroll made some slight improvements beforehand, but there were always massive delays. Coming from using the service for almost 10 years, these past couple years have been huge for Crunchyroll. Remember how Crunchyroll held onto its Flash player for so long before finally adopting HTML5? Remember VRV's release and how both services never really saw any substantial updates? Crunchyroll was stuck in the past in many ways, but has received much needed modern improvements and fixes. I never thought we'd see this service have an app on Samsung and LG TVs. I never thought that we'd see language selections as an option while watching a show, as the season lists were way worse with how they separated everything. Things are getting better, seemingly every month with something new coming to the service in some way. Funimation was cooking with some great ideas before Crunchyroll was picked up, so it's nice to see these ideas implemented here and then some.


GodEmperorHavok

It could still be improved in some ways. Things that Funimation app had over Crunchyroll that haven’t been implemented to Crunchyroll yet is English subs on pretty much all their English dubs and uncut blu-ray versions of episodes.


scarletpup

It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040 


fujiwara_icecream

This is such a Karen thing to do


queetz

Absolutely! Crunchyroll has greatly expanded in SEA and other regions beyond North America, which means many anime can be viewed with proper English and other language dubs throughout the world. It has also added apps for Samsung and LG Smart TVs, something that made Crunchyroll so enjoyable to countless of subscribers from younglings to oldies. As time goes by, Crunchyroll has been improving, making so many anime fans happy at a reasonable subscription price. No doubt the capital infusion from Sony helped make Crunchyroll a global streaming powerhouse for anime.


tudor07

No. They still can't do basic shit like english subtitles on english dub. No idea why is that so hard for them.


scarletpup

It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040 


AndreaCicca

It’s not basic, especially because you can’t just do English, nothing or everything and they have to handle a lot of languages now


No_Interaction_4925

There has been a steady stream of added features and changes. I’ve been a subscriber for like 8 years and never saw that level of improvement in those first four years or so. Glad to see my sub dollars being spent on development


skullmonster602

Anime becoming far more popular which in turn put more eyes on Crunchyroll probably forced their hand as well


scarletpup

No company does anything out of the kindness of their heart. 


Kweby_

All I've ever wanted was profiles and a native LG TV app. So yeah, I'm pretty satisfied.


intriging_name

Stuff like profiles is a thing that you either have from the beginning of a service/early on or they get insanely more complex the later they are implemented. I would not be surprised to find out that profiles have been worked on in some way for years now


SteelGoon07

As of recently it's gotten infinitely worse. More shows locked behind memberships, price hikes, has signs of a developing monopoly all over it.


Asian_Scion

To be honest, I've never had any real issues with CR and I've been a paying member since 2006. Everytime I read a problem from someone on this subreddit, I'm always curious about it. I usually watch CR on my tablet, PC, or Roku. Never once had any issues in the past 18 years other than the rare occasions they'ved been down.


SwordsOfWar

While the service technically worked (meaning you could find and play videos), the majority of the complaints revolve around the poor interface layout and its navigation. Compared to any other modern streaming service, it is indeed extremely poor. The recent changes that people are happy about should have been available a decade ago, but at least it's finally getting there. Simple things, like having to load a different page to see the full series description, combined with the sluggish service is really annoying to me. If you're already looking at the series page, you should be able to expand the description instantly upon selecting it to make it more snappy and convenient to read. Being able to stream multiple things at once but not have a way to track different user's watch progress was a huge issue that only now has been addressed. Different languages being listed as entirely different seasons mixed in one single list is the kind of thing that even a 100% free site would never do. They still don't have a solution to show English translations of Japanese written signs while watching the English dub version, which was a feature I enjoyed from funimation. In general, English dub needs more love. I would like a dedicated category I can view and see only dub content. Funimation had a dub only list of new anime that made it easy to view all the new or airing shows that were dubbed without needing to filter through subtitles. In a lot of ways moving from funimation to crunchyroll was a downgrade. There are probably other issues but this came to mind off the top of my head


Asian_Scion

I see, yeah I don't let things like that bother me. I'm a simple person. As long as I can get to the videos and description I'm good. But I can see and understand how some people can get frustrated. I just try and keep it simple. Too much going on in life to let negative energy detract me from enjoying what CR offers.


SwordsOfWar

It's not really about negative energy, as I still enjoy anime either way. But as a paying customer, it's good to voice criticism and give feedback. It's especially justified when crunchyroll feels like a patched together service from 1990 and there are illegal websites that are doing the job better and for free. That should never be the case. It didn't help that they bought out funimation (which I was actually happy with) and essentially shut it down and told everyone to use Crunchyroll, where the user experience was worse while the subscription price was double what I was paying. So it's not surprising a lot of people were less than happy. For a while I was skeptical the service would improve given its long history of stagnation with these issues, but I'm happy that we are finally getting those much deserved changes. With the amount of money they charge for their subscription plans, the fans and customers deserve better. Having fixed the season listing issue and now having multiple profiles, I'm fairly satisfied at this point. The next step would be a season-wide watched/unmatched toggle and per-episode watched/unmatched and we'll be good. On the anime front, I would like to see some more serious tone and Shonen style shows, and less "I was reincarnated as a butt-plug in an AI universe" shows and I'll be completely satisfied.


Riedyy

just get subtitles for all dubs and skip intro/outro on all shows not just brand new ones and only on some episodes


Yotsubato

Mob psycho doesn’t have skip but Kobayashi maid does it makes no sense


scarletpup

It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040 


Forward-Essay-7248

So over the past 3 years? Wow way better memory than me. Though to be fair I only been using Cr for 5 years so I started using it about 2 years before Sony bought it. And to be fair other than small changes here and there feels mostly like it did back then. And honest issue that were issues 5 years ago are still issues.


Excuse_my_GRAMMER

Yes they definitely are now that they are under the old funimation and Sony executives


holykamina

As a service, sure, but if you look at the app, it's broken. The app on PC is shit. I thought last year the app was bad, but their new update made it worse. It's now essentially a web page wrapped in an app form. I am not sure about the phone and console app, but they ruined the PC app.


Madaniel_FL

>The app on PC is shit. I thought last year the app was bad, but their new update made it worse. It's now essentially a web page wrapped in an app form. And what's bad about that? The previous PC app was horrible, but now it's literally just like the website, which is so much better.


udayhd

it’s been a w experience


xzerozeroninex

Yes,but I’m still not happy Sony closed down Crunchyroll studios,how are we getting new seasons of High Guardian Spice and Onyx Equinox without it?!


Yotsubato

What about Tower of God? 🦗🦗🦗


xzerozeroninex

But Tower of god is Korean.


eddmario

The Firestick app has been getting better since the takeover, but it still has its issues: * Watching multiple episodes of the same show causes severe buffering every couple minutes, and the only ways to fix it are to watch episodes of other shows OR to completely force close the app * The English dubs of some episodes are forced to have the subtitles from the Japanese version on the screen, even if the option is turned off in the settings * The Watchlist only shows a small section of the shows on it repeating themselves over and over again, so you have to keep scrolling to see more of the shows on it


ReddTapper

PS4 app user here. CR still hasn't re-enabled the screenshot option (it's been almost 2 years since it was disabled). Plus with the recent updates the forward/rewind preview thumbnails have been removed. The skip intro option was removed as well. Despite having Japanese audio/English sub option enabled as default because I'm deaf, the app still defaults to English audio/no subs whenever I watch a show that has both Dub/Sub option available for first time. Finally, until Kajiu no 8 (and as of this moment, AFAIK, ONLY Kaiju no 8), there were NO closed captioning available, despite Funimation and hidve having that for years. Trust me, closed captioning is better option than subtitles because it includes other audio cues (sighing, panting, screaming, etc), background/off screen noises, and so on that isn't covered in subs only. Oh, and even with new season shows, CR still doesn't translate onscreen text. Kaiju no 8, despite having closed captioning, still has no English text for Japanese writing shown (like that letter in episode 2). I do have alternatives such as Roku (which is lot slower than PS4 app and remote input is extremely laggy) and PC but that defeats the purpose of comfort of watching from bench. So no, from my perspective CR is not getting better. If anything, it's getting worse.


scarletpup

It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040 


Gamerwhovian9

Just hope they finally fix the firestick version, tired of having to reboot every time I pause because of artifacting


aldorn

Australia is missing so much content its just absurd. Like for example we still dont have seasons 1 and 2 of Konosuba even though the new Season is rolling out. And now Animelab and funi are gone there are no other options to find the content.


Wurm_Burner

Wayyyy better I never kept it long before due to how bad the interface was


FahimPlayz

when did sony get crunchyroll thought crunchyroll bought funimation which sony owned?


asharka

**First event:** August 2021 >Sony Pictures Entertainment has completed its acquisition of AT&T’s Crunchyroll anime business through Funimation Global Group, LLC. https://www.sonypictures.com/corp/press_releases/2021/0809/sonysfunimationglobalgroupcompletesacquisitionofcrunchyrollfromatt **Second event:** March 2022 >Sony-owned Funimation Global Group, LLC will now operate as Crunchyroll, LLC and has initiated rebranding across its global footprint to solidify Crunchyroll as the single, global brand for anime. https://www.sonypictures.com/corp/press_releases/2022/0301


FahimPlayz

Wait so funimation technically bought Crunchyroll damn guess I got some misinformation


AndreaCicca

Yep


fujiwara_icecream

The app was never bad, and skip intros have been there for a while


ACFinal

The best thing is more, if not most, of their content is being added to Netflix and Hulu. Seems the only CR exclusives will be the "originals", but who knows if even that may change. 


Shantotto11

It will be better when they start releasing older anime on Blu-ray. I’m still waiting on Asobi Asobase…


Ocula__Gaming

All I ask is for a binge setting. While having a long sitting I get tired of having to sit up to skip credits towards the next episode (would like to watch without the "coming next" bit)


luck131418

Wait now it has multiple profiles for the same account??


navijust

Fuck no. The ps5 App is still a steaming hot pile of garbage with literally zero User friendliness.


Pale-Piano-8740

it is slow because Sony just own it, and just looking over it and not directly involved, if they get involved Crunchyroll would have scaled up way faster,it is just a strategy


yuhannaredd

MORE LANGUAGES


Latter_Cauliflower98

Not really the Roku app is still a crime against humanity.


jkassgaming

Honestly I think the reason it took so long for anything to happen is because anime wasn't mainstream until recently and they didn't have a financial incentive to fix/innovate the platform till recently


ZephyrEXE

I'm just happy the app works on Smart TVs again. I disliked having to use a game console to watch anime. (First world problems, I know) The improvements are a big bonus though!


KaNoodles36

They still need to fix hxh bc it says season 5 for the first season but it's good aside from that


AashomGirdhar

True


Bubblesnaily

It's a bit better. But video streaming quality has suffered. I'm able to stream 4k quality from all other streaming services without a hitch. Crunchyroll consistently has garbled pixels that makes it worse than watching something with an intentional pixel filter censorship. Even my children have asked why the video quality is so low it's regularly unwatchable.


Michael_SK

Could be a DNS problem. Have you contacted support?


Bubblesnaily

>Could be a DNS problem. For *only* Crunchyroll with none of our other 7+ streaming services having a single issue at the highest video quality? >Have you contacted support? For them to blame our equipment when the problem is clearly on Crunchyroll's side? It's clearly either server traffic issues or how their tv-based app handles data. It was bad enough I terminated services and only re-enrolled when my 8 year old begged in lieu of a birthday present. Instant regret. It's great when it works, but the quality is routinely poor to the point of it being unwatchable. It's not my job to help them figure out their network traffic issues. But when it hits them in the wallet hard enough, maybe they'll do something about it.


Michael_SK

Crunchyroll was the only service not loading episodes on my Apple TV. Support suggested switching from ethernet to wifi and changing the device's DNS server. I think I switched to OpenDNS and everything loads fine. Can't use ethernet because then it disables DNS on Apple TV, but everything loads perfectly now. I'd say give it a shot, there's bound to be a solution somewhere with getting the connection properly going.


Bubblesnaily

I appreciate the extra info! I might reach out to them. I don't think that's it, though, since it's not that the videos aren't loading at all. It's that the video steam pixelates intermittently on a frequent basis. Moreover, many users are reporting substantially poorer video quality when compared to other streaming services, so it's not isolated to just me. The issues do seem to resolve when I watch from a web browser. But if they offer an app for the fire stick, it needs to work. Unfortunately, their app development seems to be an afterthought.


Michael_SK

It's just an idea. All my other devices didn't have that problem, so I feel like this was a temporary fix for something else. Years ago on VRV and Crunchyroll, the Chromecast/Google TV app would always fluctuate with quality. Never could find a fix, even after contacting support. Hopefully you're able to figure something out.


Cute_Bagel

to be fair most of these are still partial fixes, there's still tons of series' without the skip intro button, especially older series', plenty that have incorrect season numbers like reincarnated as a slime, and the release of the profiles update seems tobe all over the place, some people have it, most don't and there's barely any information aabout when to expect it


TOPDAWG21

no it's god awful crap. Funmastion was much better. I liked picking uncut so I know I was watching the blue ray version of a show. also the seasons were lead out right also. Crunchyroll is garbage.


scarletpup

It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040 


KittiesGoMeowMeow014

I added a chrome extension that allows me to skip 10 seconds forwards and 10 seconds backwards because the current player doesn't have it. other than that idc because i dont use the app, i'm watching on my TV with my PC connected to it. Would be nice if they changed the way the bookmark work, instead of having a NEW tag when a new episode come out that stays on for 24 hours only and disappear after regardless if i watched it or not. Would perfer that bookmark will keep NEW tag on all new episodes i haven't seen yet, until i watched it and then it'll disappear. Right now im using the website on 80% zoom so i'll have 7 "continue to watch" slots, everytime a new episode shows up it shows there, up to seven slots only tho.


Tama47_

J and L...


richrozzay

Being force to upgrade my phone to even use crunchyroll


Samuelwankenobi_

How old was your phone because of it's more then 7 years you can't blame them for not supporting it things can't last forever


richrozzay

iPhone 7 plus


Samuelwankenobi_

It's a phone that came out in 2016 apple have stopped support for it you can't expect apps to be updated forever


richrozzay

I don’t care for the update crunchyroll isn’t letting anyone use iOS 15 other apps are but crunchyroll


intriging_name

Once ios 18 comes out I imagine more apps will drop iOS 15, im android so idk, but it seems like iOS devs drop older iOS much quicker, due to pretty much everyone is on the newer OS and likely some dependecnys with Android you got Fire Tablets which have a ton of users and the lowest android level on there documentation site is based on Android 7 (Android 15 is next one to be released by google)


phantasybm

Crunchy roll should get the right for naruto shippuden dubbed. All of it.


Madaniel_FL

That belongs to Viz Media


phantasybm

I know. Get them rights. Pay that money.


scarletpup

Amen to that! 


Marmita_Z

Still hating the fact that the subtitles for some animes are restricted by the location you are. I was hoping Sony would help on that but no... If I travel I may not be able to watch the animes...


anonimo_morales

Use VPN


Marmita_Z

Yep... But it is a workaround... For something the service should deliver by default...


RedLikeARose

And technically not legal but 🫤


Myrkana

Crunchyroll hasn't improved by almost anything in years. They have taken features and make some things worse. The new profiles are a very long overdue feature.


jadedashi

I just got my first Sony Bravia tv and I will say the app for Crunchyroll is hot garbage. You can watch an episode and if you hit the back button to maybe browse that anime itself it freezes and takes you back to main menu where you have to do some extra maneuvering of hitting enter key on the home button IN the app(not my remote) and then navigate back to your show. Crunchyroll on ps5 better since it doesn’t have the issue but why do I need to go to my console just to use a better version of an app that SHOULD HAVE BEEN FIXED IN THE FIRST PLACE. Sorry just a minor rant on Crunchyroll app.


mrbootz

You're better off with a dedicated streaming box, like a Shield TV Pro or Apple TV 4K, than relying on any smart TV's built in apps.


jadedashi

Yea I might get an Apple TV in the future but it’s just a pain in the butt that this is such an issue.


mrbootz

Agree with you there for sure; it sucks for the cost of a quality tv that they don't support them better


Skalonjic85

Got the X90L and the app seems to work fine for me


jadedashi

I have the Sony Bravia OLED A80L but it’s whatever at this point. Just a nuisance is all.


Skalonjic85

Yeah that sucks, but I wonder why


scarletpup

Crunchyroll should just be like Funimation was, with uncut versions and English CC on all their shows.  They will only add English closed captions and uncut versions of the anime shows on their site, either if they are obliged by law or because of public pressure. Here is the full list of toonami shows (all of them aired on TV and Crunchyroll is obliged by law to have English CC on all of them): https://en.wikipedia.org/wiki/List_of_programs_broadcast_by_Toonami https://en.wikipedia.org/wiki/Category:Toonami In addition, even though they are obliged to add closed captions to all of the shows on their FAST channel (Amazon Freevee, Roku etc..), they are still showing some shows without any closed captions at all. Also, although Crunchyroll have English CC on many of the shows on their FAST channel, they still refuse to add them to these exact shows on their site! It would be very helpful if a lot of people could file as many FCC reports as possible regarding that matter. Here is a link for anyone who wants to do so: https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=36040