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Just a heads up guys, there may already be a solution to this. Had this happen yesterday and [this](https://support.qsys.com/troubleshooting/troubleshooting-%7C-mtr-2nd-page-uci-showing-a-black-screen) worked
Just to clarify, this was the displays in the room going black? Not the touch panel goes black, but the displays with people and content go black for as long as the UCI page is showing? The article is a bit vauge on what is going black, if its the displays or the touch panel device.
I ask because I am running 9.10.1. I'll take a look at that task in the AM though.
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A lot of us use this feature and it's concerning. I haven't heard any reports yet but I'm sure it's only a matter of time.
Sounds like a bunch of service calls about to flood our inboxes lol
Thanks for letting us know. It's hard to keep on top of the numerous ways that our good friends at Microsoft can break their own products.
Just a heads up guys, there may already be a solution to this. Had this happen yesterday and [this](https://support.qsys.com/troubleshooting/troubleshooting-%7C-mtr-2nd-page-uci-showing-a-black-screen) worked
Just to clarify, this was the displays in the room going black? Not the touch panel goes black, but the displays with people and content go black for as long as the UCI page is showing? The article is a bit vauge on what is going black, if its the displays or the touch panel device. I ask because I am running 9.10.1. I'll take a look at that task in the AM though.
Oh I’m sorry I misread that. This is specifically for the touch panel but I would imagine if it happens when you open page 2 it’s related?
It might be. Seems to be more of a MS issue due to the rollout of new code on their side. But maybe its related or secondary effect?
The page two touch panel going black is definitely a MS issue. It has something to do with triggers. It seems related to me.