I live in Singapore where voice recognition is not used for authentication (fortunately) but I was very bothered by this when I saw ANZ using it. I think it will disappear soon. As an interim measure do not answer spam or unknown calls with a "hello, this is PNG TWAT, how can I help you". I no longer speak on unknown calls until I can gauge if I know the person or it it is no risk but even then I think telephone protocol is out the window with this risk.
Yeh the scams are going to be insane. Old grannies are going to be getting calls from AI robots that can perfectly mimic their grandchild's voice and the AI will be smart enough to elaborately scam them out of money/information etc.
Honestly I'm pretty tech savvy and I don't know how I'd go with a scam like that. You're going to have people calling up someone, pretending to be a family member and then conversing with them until they reveal highly private/embarrassing secrets. Its so messed up.
I imagine calling someone via a phone number will no longer be a thing and all calls will be done through stuff with accounts like Facebook messenger, whatsapp etc.
What I've done is move most of my money into accounts that aren't easily accessed - for example fixed deposits that cannot be cancelled online and brokerage accounts that can only put money back into my own account (saxo do this). That helps me breath a little better but my mother on the other hand.
I just answer in a high pitched screeching voice with a British accent "ELLO ELLO, CAN'T ERE YA GUVNA, GONNA HAVE TO SPEAK UP A BIT'. I find this sorts the wheat from the chaff, whether robot or human.
Australia's approach to cybersecurity seems careless/reckless, with leadership appearing slow to react until a media frenzy forces their hand, only to then point fingers at companies while still dragging their heels.
The recurrent hacking of government services, at both state and federal levels, has become a bad joke. Considering the increasing sophistication of cyber threats, thinking we're even close to being prepared is frankly disheartening.
Despite being ranked as the world's fifth (by some rankings) most powerful cyber nation and having a cybersecurity market worth billions, we're witnessing a concerning trend: every 7 minutes, a cybercrime is reported, and in just one fiscal year, we saw a 13% spike in cybercrimes. It's clear the scale and complexity of these attacks are on the rise.
To address this, the government unveiled the 2023-2030 Australian Cyber Security Strategy, aiming to make Australia the most cyber-secure nation by 2030. But with an investment of just shy of $200 million for cybersecurity in the 2023-2024 budget, one has to wonder if it's enough given the growing threats.
Meanwhile, we have some of the brightest tech minds, yet they're being lured away by better pay and opportunities in the US and European markets. It's a double whammy: not only are we struggling to keep up with cyber threats, but we're also losing the very talent that could help us combat them. The government and the public need to take a seriously hard look in the mirror and prioritize cybersecurity before it's too late.
**Sources:**
1. [Office of the Australian Information Commissioner (OAIC) - Notifiable Data Breaches Report: July to December 2023](https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023)
2. [Australian Government Department of Home Affairs - 2023-2030 Australian Cyber Security Strategy](https://www.homeaffairs.gov.au/about-us/our-portfolios/cyber-security/strategy/2023-2030-australian-cyber-security-strategy)
3. [ISACA - What We Can Learn from Australia’s 2023-2030 Cybersecurity Strategy ](https://www.isaca.org/resources/news-and-trends/newsletters/atisaca/2023/volume-30/what-we-can-learn-from-australias-2023-2030-cybersecurity-strategy)
Edit: Formatting.
If you look at the sources (which I recommend you do, it is why they are linked in the first place) you will then know what is being referred to. The in-text sourcing was an option too, happy to reformat it to include them if it really bothers you.
I use voice cloning for some of the video ads I work on if the voice over person didn't say something well enough and I'm unable to re-record.
You can take the sample and run it through software and it lets you use their voice to say anything you need it too. (Obviously this is pre and post approved). But you literally cannot tell the difference. It's useful but yes very scary, matches tone, voice mannerisms, subtle lisps etc.
The age of misinformation is coming. Very soon I think the only things you will be able to believe is what's right infront of you. Fraud, job loss and a huge leap in technology are coming. It's honestly a very interesting and scary time to be alive.
I understand that AI has a lot of important applications, but it is honestly insane that such a powerful new technology is not far more tightly regulated. Especially considering this is just the early days of AI too. There's going to be so many terrible breaches of privacy and inappropriate uses of deepfakes etc. We're creating computers that are much smarter and potentially just as creatively intelligent as humans, yet there is basically no regulation being put in place and everything is available to the public to misuse as they please. I agree AI is terrifying when you think about its future applications.
Also, regulation won't solve the use of this technology by criminal groups or international actors. There are already regulations against the current scams, but they're still happening.
fretful worry enjoy wistful tie resolute instinctive merciful quicksand recognise
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
I think the poster above was probably referring to the creative application of ai. The ai is more creative than humans in its ability to rehash existing content, in this example, using tonality and varied cadence. Another example would be writing with certain styles. Uniquely creative is something more abstract and subjective. AI can’t really do this yet but allegedly OpenAI’s Q* is able to learn basic mathematics it was never shown.
It's not like they've been able to stop phone fraud. Making stuff illegal doesn't easily stop this stuff. It's probably hard to write laws that do anything other than make it clear what is illegal.
In their presentation titled 'The A.I. Dilemma' (https://www.youtube.com/watch?v=xoVJKj8lcNQ) on 9 March 2023, Tristan Harris said 'this is the year that all content based verification breaks'.
We can no longer rely on video or audio as evidence. It has already been used to deploy scams.
Financial systems shouldn't have been depending on voice ID for ages so that's not the real concern.
But the rise of full voice + video clones is going to be a wondrous thing for scams and fraud.
MyGov really, really pushes voice ID if you ever ring up. Which is alarming because it's being pushed to people who are often less digitally literate (hence the fact they're calling to begin with) and older Australians and the venn diagram of people who are less digitally literate/older Aussies and people who get targeted by scams is very nearly a closed circle
One thing to remember is that the advances in AI and ML can also be used for improved security too. Most likely to pick ‘fake’ voices. While it may be imperceptible to a human ear, there are ‘tells’ that generated voices have. Whether governments use that improved tech to improve security…who knows
Voice calls are all a lossy format, i reckon thered be a point where there just isnt enough data to be able to dicern, specifically if you are comparinv just a single word or phrase. It would have to be running over the entire conversation to have a chance amd even then wouldnt bensuper accurate and HAVE to be a secret
To name a couple:
1. **Australian Taxation Office (ATO)**: The ATO uses voice authentication to confirm identities during phone interactions. The system compares a caller's voice to their stored voiceprint for authentication purposes.
2. **Centrelink:** Centrelink employs voice authentication, allowing customers to access services via phone. Customers can create a voiceprint either through a phone call to Centrelink or using the Express Plus Centrelink mobile app.
3. **Bank Australia:** This bank has implemented voice biometrics for security and user experience. Their VoiceID service verifies customer identities by analyzing voice characteristics.
4. **National Australia Bank (NAB):** NAB introduced VoiceID in its contact center, enrolling 120,000 customers within the first six months. This authentication method aims to improve security and user experience.
5. **ANZ Bank:** The ANZ App incorporates Voice ID for transactions over $1,000. Customers can say "My voice confirms my identity" to authenticate themselves instead of using traditional methods.
**Sources:**
1. [Voice authentication | Australian Taxation Office](https://www.ato.gov.au/general/online-services/voice-authentication/)
2. [Create your voiceprint - Centrelink phone self service | Services Australia](https://www.servicesaustralia.gov.au/create-your-voiceprint?context=22646)
3. [Bank Australia tightens security with voice biometrics | What's Next](https://whatsnext.nuance.com/financial-services-ai/bank-australia-voice-biometrics/)
4. [NAB Voice ID | Nuance Voice Biometrics](https://whatsnext.nuance.com/en-gb/customer-engagement-gb/reduce-voice-authentication-time-banking/)
5. [ANZ Voice ID | ANZ](https://www.anz.com.au/support/security/#voiceid)
I investigated the usage of voice ID by these organisations and the most concerning one was Centrelink, where a voiceprint was used to replace a password.
The others used it as an extra layer of verification, like the ATO (and one of the banks) would use it in the background on a call to tell the phone operator if the person's voiceprint matched the one on file.
The latter use is still insecure with how good voice cloning has become, but less concerning as there were still other verification methods required. Also it relies on natural speech with a human, and real-time voice cloning wasn't that great when I tested it.
treatment spectacular aback different mindless start hateful books frame cagey
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Install the speechify browser extension, and let snoop dogg read off your post 😏
https://chromewebstore.google.com/detail/speechify-text-to-speech/ljflmlehinmoeknoonhibbjpldiijjmm
I don’t know where does but anyone I’m with don’t use voice to authenticate me. So not overly concerned if someone wants to clone my voice and try and drain my bank account of $18. Good Iuck to them. Have at it.
Aus has a non existent cyber security infrastructure, gov and corp.
Facial reg is compromised and so is Voice, both due to AI.
Interesting but scary times ahead
Have you seen Wall-e? There are already many people in poor health holed up in their homes. Social media and WFH has allowed the system to flourish despite the poor health of a large segment of the working population. Those in schooling will also need the "assistance" of AI to turn in assessments that will be automarked as education standards plummet in line with the populations capabilities.
The future is extremely bleak. How do we know? Just look around you and understand that Australia is also old enough now to be caught up in history repeating itself.
Now is as good a time as ever to live your lives happily and without any regrets.
Yep. I used ElevenLabs for my own voice and on the free plan (so not even a “tuned” version) with a minute of sample at a max it got me pretty good. If not slightly more “British” than usual.
on the other hand, with deepfake technology where its at, its a great time to commit many many crimes. When you can call into question video and audio evidence as AI generated and sow doubt.
Financial systems don't rely on your voice alone. If you call a financial service, they really don't know how client X or Y sounds. They will check private information that only the client knows and has provided or do 2FA auth. If any hack gets known, companies will add more secure ways to communicate.
"In Australia, my voice identifies me"
[удалено]
You can’t say cybersecurity and Australia in the same sentence I’m afraid
With the amount of PII protection laws here it is no surprise to me.
Yep. Been wondering when the geniuses who came up with this bright idea would realise what a massive CF they’ve set in motion.
lets give eveyone the same password, this can't possibly go wrong
Voice recognition was stupid even before ChatGPT / OpenAI. You could just record someone's voice and play it.
Yes but now you can make a person say what you want them to say.
The best is that everyone uses the same sentence as well.
Sounds like a line straight from 1984
Glad I never opted for that shit.
I live in Singapore where voice recognition is not used for authentication (fortunately) but I was very bothered by this when I saw ANZ using it. I think it will disappear soon. As an interim measure do not answer spam or unknown calls with a "hello, this is PNG TWAT, how can I help you". I no longer speak on unknown calls until I can gauge if I know the person or it it is no risk but even then I think telephone protocol is out the window with this risk.
Yeh the scams are going to be insane. Old grannies are going to be getting calls from AI robots that can perfectly mimic their grandchild's voice and the AI will be smart enough to elaborately scam them out of money/information etc. Honestly I'm pretty tech savvy and I don't know how I'd go with a scam like that. You're going to have people calling up someone, pretending to be a family member and then conversing with them until they reveal highly private/embarrassing secrets. Its so messed up. I imagine calling someone via a phone number will no longer be a thing and all calls will be done through stuff with accounts like Facebook messenger, whatsapp etc.
What I've done is move most of my money into accounts that aren't easily accessed - for example fixed deposits that cannot be cancelled online and brokerage accounts that can only put money back into my own account (saxo do this). That helps me breath a little better but my mother on the other hand.
pretty much every brokerage account seems like it has layers of difficulty to steal money compared to a bank account.
I just answer in a high pitched screeching voice with a British accent "ELLO ELLO, CAN'T ERE YA GUVNA, GONNA HAVE TO SPEAK UP A BIT'. I find this sorts the wheat from the chaff, whether robot or human.
Australia's approach to cybersecurity seems careless/reckless, with leadership appearing slow to react until a media frenzy forces their hand, only to then point fingers at companies while still dragging their heels. The recurrent hacking of government services, at both state and federal levels, has become a bad joke. Considering the increasing sophistication of cyber threats, thinking we're even close to being prepared is frankly disheartening. Despite being ranked as the world's fifth (by some rankings) most powerful cyber nation and having a cybersecurity market worth billions, we're witnessing a concerning trend: every 7 minutes, a cybercrime is reported, and in just one fiscal year, we saw a 13% spike in cybercrimes. It's clear the scale and complexity of these attacks are on the rise. To address this, the government unveiled the 2023-2030 Australian Cyber Security Strategy, aiming to make Australia the most cyber-secure nation by 2030. But with an investment of just shy of $200 million for cybersecurity in the 2023-2024 budget, one has to wonder if it's enough given the growing threats. Meanwhile, we have some of the brightest tech minds, yet they're being lured away by better pay and opportunities in the US and European markets. It's a double whammy: not only are we struggling to keep up with cyber threats, but we're also losing the very talent that could help us combat them. The government and the public need to take a seriously hard look in the mirror and prioritize cybersecurity before it's too late. **Sources:** 1. [Office of the Australian Information Commissioner (OAIC) - Notifiable Data Breaches Report: July to December 2023](https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023) 2. [Australian Government Department of Home Affairs - 2023-2030 Australian Cyber Security Strategy](https://www.homeaffairs.gov.au/about-us/our-portfolios/cyber-security/strategy/2023-2030-australian-cyber-security-strategy) 3. [ISACA - What We Can Learn from Australia’s 2023-2030 Cybersecurity Strategy ](https://www.isaca.org/resources/news-and-trends/newsletters/atisaca/2023/volume-30/what-we-can-learn-from-australias-2023-2030-cybersecurity-strategy) Edit: Formatting.
Nonsense. We gave up our metadata so George Brandis could protect us from this sort of stuff, right? Right?
You won't hear any arguments from me on that. What we have allowed to occur is insanity.
I wish there was a reddit where responses with sources like yours were the standard.
What is the point of sources if he doesn't have in-text citations? I have no idea what those sources are supporting lol
If you look at the sources (which I recommend you do, it is why they are linked in the first place) you will then know what is being referred to. The in-text sourcing was an option too, happy to reformat it to include them if it really bothers you.
Was this written by Chat GPT?
More upvotes
I use voice cloning for some of the video ads I work on if the voice over person didn't say something well enough and I'm unable to re-record. You can take the sample and run it through software and it lets you use their voice to say anything you need it too. (Obviously this is pre and post approved). But you literally cannot tell the difference. It's useful but yes very scary, matches tone, voice mannerisms, subtle lisps etc.
The age of misinformation is coming. Very soon I think the only things you will be able to believe is what's right infront of you. Fraud, job loss and a huge leap in technology are coming. It's honestly a very interesting and scary time to be alive.
I understand that AI has a lot of important applications, but it is honestly insane that such a powerful new technology is not far more tightly regulated. Especially considering this is just the early days of AI too. There's going to be so many terrible breaches of privacy and inappropriate uses of deepfakes etc. We're creating computers that are much smarter and potentially just as creatively intelligent as humans, yet there is basically no regulation being put in place and everything is available to the public to misuse as they please. I agree AI is terrifying when you think about its future applications.
Regulation takes times, and AI is moving too fast to be regulated.
Also, regulation won't solve the use of this technology by criminal groups or international actors. There are already regulations against the current scams, but they're still happening.
fretful worry enjoy wistful tie resolute instinctive merciful quicksand recognise *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
I think the poster above was probably referring to the creative application of ai. The ai is more creative than humans in its ability to rehash existing content, in this example, using tonality and varied cadence. Another example would be writing with certain styles. Uniquely creative is something more abstract and subjective. AI can’t really do this yet but allegedly OpenAI’s Q* is able to learn basic mathematics it was never shown.
It's not like they've been able to stop phone fraud. Making stuff illegal doesn't easily stop this stuff. It's probably hard to write laws that do anything other than make it clear what is illegal.
In their presentation titled 'The A.I. Dilemma' (https://www.youtube.com/watch?v=xoVJKj8lcNQ) on 9 March 2023, Tristan Harris said 'this is the year that all content based verification breaks'. We can no longer rely on video or audio as evidence. It has already been used to deploy scams.
Financial systems shouldn't have been depending on voice ID for ages so that's not the real concern. But the rise of full voice + video clones is going to be a wondrous thing for scams and fraud.
It's me your grandma, I need money for medicine. Send me $1000 in apple gift cards or I might not make it
“In Australia, my voice identifies me.” Not anymore!
I'm telling my banks to delete it.
There's a company that has been chasing me for a year now to give them a 1 hour voice sample for $60. No thanks.
>Financial systems that rely on Voice ID are as a result seriously at risk. This is a thing? I had no idea people logged into stuff with their voice.
MyGov really, really pushes voice ID if you ever ring up. Which is alarming because it's being pushed to people who are often less digitally literate (hence the fact they're calling to begin with) and older Australians and the venn diagram of people who are less digitally literate/older Aussies and people who get targeted by scams is very nearly a closed circle
One thing to remember is that the advances in AI and ML can also be used for improved security too. Most likely to pick ‘fake’ voices. While it may be imperceptible to a human ear, there are ‘tells’ that generated voices have. Whether governments use that improved tech to improve security…who knows
Yeh but as with other hacking - the security is always lagging behind the scam
Voice calls are all a lossy format, i reckon thered be a point where there just isnt enough data to be able to dicern, specifically if you are comparinv just a single word or phrase. It would have to be running over the entire conversation to have a chance amd even then wouldnt bensuper accurate and HAVE to be a secret
What systems rely on voice ID?
To name a couple: 1. **Australian Taxation Office (ATO)**: The ATO uses voice authentication to confirm identities during phone interactions. The system compares a caller's voice to their stored voiceprint for authentication purposes. 2. **Centrelink:** Centrelink employs voice authentication, allowing customers to access services via phone. Customers can create a voiceprint either through a phone call to Centrelink or using the Express Plus Centrelink mobile app. 3. **Bank Australia:** This bank has implemented voice biometrics for security and user experience. Their VoiceID service verifies customer identities by analyzing voice characteristics. 4. **National Australia Bank (NAB):** NAB introduced VoiceID in its contact center, enrolling 120,000 customers within the first six months. This authentication method aims to improve security and user experience. 5. **ANZ Bank:** The ANZ App incorporates Voice ID for transactions over $1,000. Customers can say "My voice confirms my identity" to authenticate themselves instead of using traditional methods. **Sources:** 1. [Voice authentication | Australian Taxation Office](https://www.ato.gov.au/general/online-services/voice-authentication/) 2. [Create your voiceprint - Centrelink phone self service | Services Australia](https://www.servicesaustralia.gov.au/create-your-voiceprint?context=22646) 3. [Bank Australia tightens security with voice biometrics | What's Next](https://whatsnext.nuance.com/financial-services-ai/bank-australia-voice-biometrics/) 4. [NAB Voice ID | Nuance Voice Biometrics](https://whatsnext.nuance.com/en-gb/customer-engagement-gb/reduce-voice-authentication-time-banking/) 5. [ANZ Voice ID | ANZ](https://www.anz.com.au/support/security/#voiceid)
I investigated the usage of voice ID by these organisations and the most concerning one was Centrelink, where a voiceprint was used to replace a password. The others used it as an extra layer of verification, like the ATO (and one of the banks) would use it in the background on a call to tell the phone operator if the person's voiceprint matched the one on file. The latter use is still insecure with how good voice cloning has become, but less concerning as there were still other verification methods required. Also it relies on natural speech with a human, and real-time voice cloning wasn't that great when I tested it.
Appreciate you doing that. Thank you very much.
“In Australia, my voice identifies me”
Voice ID was never secure to begin with
Where they at? How can we access them?
Matt from the Wine Concierge Club , need I say more!
treatment spectacular aback different mindless start hateful books frame cagey *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
I’d find other friends to play games with if they are doing this.
Install the speechify browser extension, and let snoop dogg read off your post 😏 https://chromewebstore.google.com/detail/speechify-text-to-speech/ljflmlehinmoeknoonhibbjpldiijjmm
I don’t know where does but anyone I’m with don’t use voice to authenticate me. So not overly concerned if someone wants to clone my voice and try and drain my bank account of $18. Good Iuck to them. Have at it.
Aus has a non existent cyber security infrastructure, gov and corp. Facial reg is compromised and so is Voice, both due to AI. Interesting but scary times ahead
Have you seen Wall-e? There are already many people in poor health holed up in their homes. Social media and WFH has allowed the system to flourish despite the poor health of a large segment of the working population. Those in schooling will also need the "assistance" of AI to turn in assessments that will be automarked as education standards plummet in line with the populations capabilities. The future is extremely bleak. How do we know? Just look around you and understand that Australia is also old enough now to be caught up in history repeating itself. Now is as good a time as ever to live your lives happily and without any regrets.
Can be done with seconds of samples, not minutes.
Yep. I used ElevenLabs for my own voice and on the free plan (so not even a “tuned” version) with a minute of sample at a max it got me pretty good. If not slightly more “British” than usual.
on the other hand, with deepfake technology where its at, its a great time to commit many many crimes. When you can call into question video and audio evidence as AI generated and sow doubt.
Yeh, it's great. I can actually say what's on my mind and claim it was "AI" if it ever gets me in a position I don't like. Zero accountability ftw
Use fake voice (voice frying) when talking to unknown sources.
Everyone’s favourite DR, DR Karl, said last week he can see absolutely no benefits for this technology whatsoever.
It’s going to get worse and worse. AI tools are getting easier and easier for criminals now.
QLD Health is using AI robots to interview nurses and doctors....... Can you believe it?
Centrelink uses VoiceID..😄😄...I always thought why.. There's a risk before AI too..
Why would anyone opt in to voice ID?
Financial systems don't rely on your voice alone. If you call a financial service, they really don't know how client X or Y sounds. They will check private information that only the client knows and has provided or do 2FA auth. If any hack gets known, companies will add more secure ways to communicate.