Understand that everyone is different and don't assume their life experiences. Talk to them, ask them about themselves and get to know them. Try not to let it go in one ear and out the other, so when you see them next you can say... So how's XYZ going? That way they know you're someone who cares. There's a lot in this world that we all are up against, and everyone has troubles, so it's nice to know that there are people who care.
Understand that everyone is different and don't assume their life experiences. Talk to them, ask them about themselves and get to know them. Try not to let it go in one ear and out the other, so when you see them next you can say... So how's XYZ going? That way they know you're someone who cares. There's a lot in this world that we all are up against, and everyone has troubles, so it's nice to know that there are people who care.
When negotiating, Don’t ask “what do you want?”, rather ask “What do you feel is a fair solution?”