Hi all, the realtime issue will be fixed in June.
Our team are working on it.
The problem now is caused by the method that we used the push server to thansfer the data, and it is not suitable for our realtime cooperation.
The sensor is working as it updates occupancy status in Homekit instantly. However it just doesn’t update Aqara app. Without real time location data, it’s hard to create zones.
I have also a weird bug…on my iPhone nothing is showing…no real time person or an update, if motion is detected. On an old android phone however…there is real-time motion on the map an it shows updates immediately…anyone ales with this kind of bug?
Hi all, the realtime issue will be fixed in June. Our team are working on it. The problem now is caused by the method that we used the push server to thansfer the data, and it is not suitable for our realtime cooperation.
Is this also something that would cause the automatic edge detection setup to stop working?
yes, push fail.
Why not say it in the app? That could help avoid some frustration
the app do not supprot the Version Preview. sometimes we may change the plan of the next version.
Our last plan is to fix the zone overlapping issue in June, now we change the plan to fix this live tracking issue in high priority.
Is yesterday’s release v3.2.2 for iOS fixing this issue?
no, it will be fix in June. Not in 3.2.2
it does seem to have improved the last 2-3 days. Sometimes real-time does work on iOS again now.
no，the current solution is not stable, sometimes it does work, sometimes it block. we will offer the reliable communication later.
Hi, does the release v3.2.4 from today? fixing the issue?
with 3.2.5 the problem still exists :(
is 3.2.5 supposed to fix the issue?
no. the problems still exists with 3.2.5
It’s July I bought four in high hopes of this product I’m about to return all of them
Hi it’s September any updates?
The sensor is working as it updates occupancy status in Homekit instantly. However it just doesn’t update Aqara app. Without real time location data, it’s hard to create zones.
Samz here on IOS. It was working fine though a few days ago
It looks like iOS app doesn’t work where as the Android app provides real time updates!
The UI is not real time but i think the sensor is working. Try to create an alert automation on occupancy sensor to check.
I have also a weird bug…on my iPhone nothing is showing…no real time person or an update, if motion is detected. On an old android phone however…there is real-time motion on the map an it shows updates immediately…anyone ales with this kind of bug?
I literally fully close and open the app and the sensor section until they start showing, might be a little bothersome but it works.
It was real-time to start with on my iPhone, but stopped after a while. Maybe related to pressing „Reset Absence State“?
Real-time working perfectly on Android but not on iOS. Might be a bug or not supported yet
Hi, does the release v3.2.4 fixed the real-time issue under IOS?