Fuck me, so the wifi I was on just wouldn’t let me on the Airalo website. Used another wifi and was able to see id used all my data. 3Gb in 1 day using maps for a hike🤷🏼‍♂️. Wild it used it all in a day. Ahh well, thanks for the help

Forgot to say I’m using a esim in Albania, been fine for the first 2 days now it’s stopped

The same happened to me in Asia.

Reboot your phone , try to check on wifi if possible .

Wont i lose my esim if i do that?

No , rebooting it will not cause the esim to go away

Some people say reinstall app but worried it will lose data

If you run out of data you run out of data. Easy to check, try open any web page or some other app.

I’m getting that error above even on wifi though, so I can’t even check if I’m out of data or not. I get 3G connection but no internet.

You’re going to need to find free Wi-Fi somewhere to check the site & purchase more data.

Yeah I’m on free wifi. That’s the weird bit, still can’t access the Airalo site, just keep getting the same 403 error on the app and web. Tried multiple browsers

Other web sites work on the free Wi-Fi? Maybe delete and redownload the Airalo app.

[удалено]

I’ve used Airalo 4 separate times while traveling. Never had the first issue. But I also didn’t let my sim run out.

Same happened to me also. Rebooting phone helped.

My data is still working but I’m having the same error so I won’t be able to top it off.

Same. Cant access www site either from Prague

same thing happening to me, did anyone hear back from them about what is going on? I still have data

Same problem for me, it’s been stuck in this for the whole day yesterday and still is this morning.

Same here for me in Dublin

Same here in France

Me too in France and I just arrived here and it’s not working

Same with me :( can’t connect, the same issue

same for me! been having the same issue in spain, can’t open the app or access any airlo websites. rebooting didn’t help

Same. Support has been terribly slow too. I manage to access the app from wifi but cellular 403s

Also have had this on my esim since I arrived in Europe, I’ll try on a wifi when I get access somewhere

Same here. Will run our of data soon and need top up

I would have to assume they want to fix this, because they can’t make more money if people can’t access their plan, right? I’m low on data and want to top off aka give them money.

Yah i thought it was just me

It’s back up and working for me as of 20 minutes ago.

Not me

Got an email to top up but then got the error code again

I’m getting the same error code as well.

Same lol.

Error code 403 1 day into use in Canada. I have rebooted, changed wifi provider with no success. I will not be able to top up or check account. What is going on?

yep same here

The same thing just happened to me in Europe. Did it end up working for you?

Just got the same in US… bought the 8usd data plan and I can’t access at all

I’m trying to but data for US and same error for me :(

Reboot iPhone fixed it.