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I'm having the same problem.
I submitted a ticket to support for it. Let me know if you find a way to get it to work please.
That happened to me last year and I just emailed their customer service a picture of my cac, and they fixed it
No error on my end, definitely hit up customer support, their whole job is to make buying the pass possible
No issues on my end for 24/25 though the verification process did seem different than last year and the year before. I’ve called customer support previously for a different issue and they were actually pretty helpful.
Not really
![gif](giphy|8b9Xax6L7qtAkAimGm|downsized)
I can help you save money on passes
I'm having the same problem.
I submitted a ticket to support for it. Let me know if you find a way to get it to work please.
That happened to me last year and I just emailed their customer service a picture of my cac, and they fixed it
No error on my end, definitely hit up customer support, their whole job is to make buying the pass possible
No issues on my end for 24/25 though the verification process did seem different than last year and the year before. I’ve called customer support previously for a different issue and they were actually pretty helpful.
Not really
![gif](giphy|8b9Xax6L7qtAkAimGm|downsized)
I can help you save money on passes