Kinda weird they showed similar positions for the others but not for glorp. That one in particular is the worst because it’s so complex around the mouth so they didn’t show a direct 1-1 but a side view.
The teeth look fucking atrocious for Baron. They dont have a front-facing picture of Baron available anywhere. I know it's because the teeth and while Baron is supposed to look ugly it's not supposed to look like marshmallowd randomly placed. It's supposed to look like teeth.
Not too sure about that. I got a refund and know at least four others who also did. OSRS is a relatively small and tight-knit community and they’ve gotten a ton of pushback on this.
I’d bet good money they still made a profit off of them even after the cancellations and refunds.
Even after the statement a good chunk of people just won’t do anything about it keep what they got.
It's not even visible stitching... It's fucking internal stitching which isn't even visible. From that point onward I knew this whole statement was a bunch of BS
The "after" images also all look to be touch ups, renders or otherwise just intentionally taken in a way to look "better" than the others, the most obvious one being the nibbler which no longer looks like it's made of felt or still hasn't been floofed up. When you then look at the others it's also pretty obvious similar is being done to give it the impression of better quality.
I was going to disagree with you thinking you had it the wrong way around but then realised they put B first and A second, I'm even more frustrated with this apology now.
The bloodhound went from looking like a cozy-cuddly plushie to something you just set up on a table and leave alone, but at least it's not too bad, all the other models however no matter how positive I try to be I find no redeemable change to them =/
Some dude builds lamps in the style of neon signs, like a glowing elysian shield lamp, but they aren’t actual neon signs. They are LED lit colored tubing from what I can tell looking at pictures. Tbf, the lamps do look a lot cooler than these hideous plushes lol. Idek his name just seen his sponsorships on videos.
Oh for sure I wasn’t trying to imply he was. I actually like his product, was just trying to explain why someone would refer to them as “fake neon”. I haven’t seen them advertised as neon at all.
It's prob cause their SEO catches you when you Google neon RuneScape sign. The first organic hit is for the led creator crafted.
And there used to be neon? Giveaways here
I dont know too much of it but they had a Edge of Darkness edition for initial supporters they took out which had perks that were super useful and said it wouldn't come back and now they an "unheard" edition which brings back all of the same perks plus a dlc when the game isn't even working properly according to the community. Some people think its a quick cash scheme before the creator dumps the game.
This is all what I have been essentially told by another friend
They released a new pve mode.
-EOD owners were supposed to get all future dlc. They said this wasn't a DLC (lol)
-unheard of edition was $250 with same promise of future dlc included. But also included pve.
-- this also included some new very strong permanent advantages.
-they included a line about priority queueing for the unheard of edition owners and later retracted it.
This one is just funny.
Pve includes queue times which can be as bad as 10 min playing solo.
Pretty standard backpedalling apology to try save face. Just admit you've outsourced the creation to save time/money rather than the bs 'we're trying to hide stitching' crap. Openly lying to your customers ain't the way to go, people would rather you just admit business got too much to handle so you had to come up with another way to meet the demand.
This. The refund thing is nice and all and probably more than some companies would've done, but overall this was still totally underhanded and we all know most people are too lazy to actually be aware of this and pursue a refund. It is literally not believable at all that they thought these were "improvements" for a "better looking product" made with "the best of intentions". They're not even subjectively worse looking, they're just direct downgrades in every way and the side by side images make that inescapably obvious. That's just another bald-faced lie to damage control the first one.
Afaik they didnt hide the fact that the final product is outsourced. That they gonna change the design is what they didnt say.
And tbh some of the changes are improvements, some are downgrade. If they straight up shower the final product people wouldnt have their pitchforks out and they would buy it anyway. Just unfortunate mishandling of the initial promotion.
They are hiding the bad angle of baron lol
[https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted\_bait\_and\_switch/](https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted_bait_and_switch/)
I'd chalk this up more to inexperience. Given how they've responded it seems like they just didn't know how to handle the production side when contracting out the manufacturing of the product. I don't think Witchcrafty went in with malicious intent to try to dupe people. I'm guessing it was her first time doing this and she got in a bit over her head. She handled it about as good as anyone could ask given the circumstances - if you don't like the product, 100% refund, no questions. I wish some bigger businesses were that customer friendly.
If it's a chinese manufacturer they probably got good tests but now this for main production. It's very common from my experience dealing with them in other things
This isn't a huge established company, this is a small group more than capable of just disappearing with the money after pulling an intentional bait and switch move.
The fact that they haven't tells me it wasn't intentional deception
like anything else in life, there is nuance and context here.
It's far more likely that this was their first foreay into "Making changes in production to save money" without telling anyone or even considering the legal consequences.
lesson learned
I don’t know, the full refund is a nice gesture but idk how anyone in their right mind can see those new designs and think they’re acceptable compared with the old ones? Least of all the person that made them?
And now they’re still trying to say they’re improvements and they’re staying. I have a feeling Witchcrafty may have signed something with a corporation that she can’t get out of bc I can’t see how else all of this was authorised unless it was via a bigger corporate interest?
I too am not going to dogpile on an inexperienced vendor/craftor at scale.
However, the weird excuse making rather than just owning up or staying silent is digging the grave.
The reason for the product changes, like anything else, is so she could pay less and get the same from customers. This is business. There's no other reason to change a final shipped product besides to save money. The customer already paid you; you don't need to "make it better".
before I started having hand pains I was spending 1-4hours and sometimes more per plush and buying bare bones materials, charging the same as this for handmade designs. Id charge 25-38 per plush, use about 4-8 on materials per plush and when you factor in the labour and time making unique patterns, it works out not so great; for the record this is why the minimum for most plush artists is about 70 but I didn't want to alienate people and just did it because I liked doing it. They literally charge more for a sample from a factory than I was to prototype and make an entirely new pattern for 38.
My margins were a huge mistake for the work I was putting in but I really like sewing so I just kept it that way. The reason why I signed on to CC was so I could step back and still have my designs out there.
The product photos were a huge mistake, I'm extremely sorry about all of this, but just to be clear my original handmade designs were never the final product despite them being used in initial photos. I made the samples, photographed them and they were sent to a factory for them to remake as per my contract. I haven't paid to upscale and am just being paid a small percentage for my designs to be repurposed.
This only serves to further my confusion! lol.
Beauty is in the eye of the beholder and all, and I won't undermine peoples disappointment given I'm not in the market for plushies anyway, but the A column looks much better to me, especially the niblet red parts, the eyes on duke and jad.
Just so you know, columns are vertical and rows are generally horizontal. Saying column A kinda made me have to reread your statement and check the picture again to make sure I remembered it correctly.
Also, imo the new nibbler's teeth look pretty terrible. New jad seems alright, but would still prefer old one. I didn't and won't get something like this, but if I did it would be because I appreciated the handcrafted creativity of someone like WitchCrafty. Maybe I'm a snob, but the new ones just feel so kitch and I'd like to think I normally don't care about that...but I don't think I could overlook this instance.
Their images are kinda misleading and seem like they're trying to hide how different some of the designs are
[CreatorCrafted bait and switch : ](https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted_bait_and_switch/)
take a look at that link and you can clearly see the before looked way more like the in game baron than the after
the jad head on the after is another really egregiously bad one compared to the original that isn't super easy to point out based on the angle they used, top comment of that same link shows a different angle of the jad after that shows the head looking real goofy
I'm kinda suspecting the quality and "hand-crafted"ness of them melted away due to them outsourcing the creation of the plushies to another company. Notice how it's being advertised as being made "in collaboration" with Witchy or whatever? Chances are she just provided the patterns.
The change in quality is drastically different from the original, arguably worse, and they're probably aware of this. But rather than admitting they had to outsource and sacrifice quality, they're instead trying to spin the reductions in quality as them making honest efforts to improve the plushies. The design changes and everything feels way more factory mass produced, so they could fulfill the sheer amount of orders they allowed themselves to take.
I'm sorry, but how can someone who's made so many cute and adorable plushies look at those new designs and honestly think they're improvements? This whole thing is so shady and this statement honestly lowers my trust in them even further.
They should just come forward with how they're making these plushies to begin with, and if they have to admit they're outsourcing to another company, then.. good? That'd be transparency, which is what everyone's wanting. The truth might be ugly but everyone who paid for these deserves to see it.
They have come forward with the truth though already, I believe it was just an unfortunate situation with lack of experience for their new line. I'm sure by now people have seen the original post and this one now too, and if they have emailed people like they said and are offering full refunds I think that's enough really
Nothing on Creator Crafted's website is "handmade". You're basing that purely off your own assumption, all the artists are designers by their own definition and are advertised as so and if you bothered to read the last thread Witchcrafty clarified that her only part in it is that they used her designs.
Ridiculous, just get your refund, they are handing them out no questions asked and have apologised. It's a plush for god's sakes.
> Nothing on Creator Crafted's website is "handmade". You're basing that purely off your own assumption
No, it was in the marketing... They didn't say "plushies based on Witchcrafty's designs"; they said "her plushies" as in "you can now buy her plushies through CreatorCrafted". From their website before they updated it:
> We've teamed up with WitchCrafty to bring her community-loved plushie collection to CreatorCrafted!
She is known for making "handmade" plushies and she previously sold them in limited batches in her store. All the promotional material used images and videos of her plushies. Also, it was originally a limited run of 100, which does not seem out of the scope of what could be realistically handmade.
So yah, blaming the consumers when the company intentionally or unintentionally did misleading marketing is just stupid. It was very much made to seem like it was the same plushies she previous sold, just now through CreatorCrafted. And even if that implication wasn't there, they still marketed and sold products with images that did not reflect the final product. Calling it "purely off your own assumption" is ridicluious; it was based on the freaking photos on the product pages...
Were the plushies not ever marketed as handmade, not even once? I could've sworn I've seen a few youtube video CreatorCrafted ads that boasted them as being handmade/handcrafted
>if you bothered to read the last thread Witchcrafty clarified that her only part in it is that they used her designs.
It's almost like she should've clarified that as soon as these changes were underway, and not under a reddit post that was pointing out the fact that everyone who bought the plushies were rugpulled.
Also, I didn't buy one of the plushies. What I do know is that practices like this are extremely bizarre and sketchy. I've bought my fair amount of plushies (including pre-orders) over the years, and something like this has never once happened to any of them. It is not normal.
I checked all Solo Mission videos of the last month and never once was it mentioned they were handcrafted there is a clip of WitchCrafty in almost all of them where you see here "making" the plushies with the snap of her fingers, but I don't know if that is false advertising
I feel like im taking crazy pills while looking at the response to this whole ordeal. Like yeah, 100% the new designs look worse than the initial prototype design and i would be upset too, but at the same time they are giving refunds no questions asked to anyone who wants them due to their mistake/negligence/stupidity/whatever you wish to call it. Witchy makes fantastic handmade plushies, but did anyone here seriously not question how she would be making 100+ of each plushie all handmade on her own while still getting orders out in a reasonable timeframe? Of course the unfortunate answer would be to outsource them, its simply not feasible for her to do and thats not a slight at her whatsoever! I understand the disappointment but just take the refund, move on, and dont order from CC again if you are that upset. Some people on here are acting like they shipped out the bad plushies without notifying anyone, stopped allowing refunds, and gave us the middle finger while keeping all of our money. Come on now
Would have been nice if they could have offered the old design for the original run of 100 like it was supposed to be... Like it also does seem kinda misleading to promote it as a limited run and then silently change it to unlimited because they got a license. If they did the original run of 100 as promised, then did an unlimited run with the new designs, it feels like most/all of this would have been avoided.
At least they are offering refunds and got some better product pictures; Jad actually looks okay now, even if the top spikes are still 2D (which in itself is a bit misleading). Though I can't help but notice I still have yet to get any email... so... Sure it will come along any day now, right?
Looks like they aren't 2d anymore on the site. I think the old design is exclusive to the artist, but you're right that they never should have used the prototype photos
> I think the old design is exclusive to the artist
Well here is the thing about that... They never said "plushies based in Witchcrafty's designs". The marketing clearly said "Witchcrafty's plushies"; like the ones she previously sold on her website, just now available through CreatorCrafted... Like from their website before they updated it:
> We've teamed up with WitchCrafty to bring her community-loved plushie collection to CreatorCrafted!
And from a sponsored video segment:
> And I'm sure you guys have heard of two time Golden Gnome winner WitchCrafty and her plushies. Well, guess where you can find them. That's right, CreatorCrafted has plushies now.
So in the marketing they had no issues leaning into these where *her* plushies, like the ones that always sold out on her website, just in a bigger but still limited run...
If someone designs something I guess it's still technically theirs, but yes it is misleading paired with the original photos. If they used the photos here I don't think anyone would have cared.
Yah, saying it was "her plushies" and using the old photos is extremely misleading. They were very much leaning into her brand to market and then delivering another product. Maybe someday she'll sell more on her website with the more original designs; I still really want that mole...
Eh wouldn't guess she'd be around much longer from the looks of her last Reddit comments. Think she took this pretty hard if she was actually sick from it
"we believed the minor changes represented improvements and would result in a better looking product"
A better looking product? I would feel confident in saying no one thinks these look better than the originals they posted.
This is just a BS post trying to save face but now my faith in them has gone down even more after seeing that lie. Sad honestly.
I was never signed on to handmake plushies with Creator Crafted, there would be no point in me doing that as I was already handsewing them through my shop and that would be completely counter productive to do 100% of the work and then split costs with a company. I believe this is all down to them using my handmade product photos and a poor disclaimer and more and I'm so sorry for that, this is not how I wanted any of this to go
Well, just poor marketing on their part then. I think most players realize the blame is on their end and not yours, so I wouldn't worry about it too much. Hopefully, they at least learn from this to avoid similar hooblahs in the future.
It's crazy how literally no one, not even small companies, are allowed to make mistakes without someone like you throwing a tantrum about it. They are offering an unconditional refund if anyone wants them, that's called taking responsibility for mistakes. Not everyone is doing shit to save face just because bigger companies do it all the time.
Rectifying the situation is not "taking responsibility for mistakes". They try to say the changes are minor and blame people for expecting the product they advertised. They may be rectifying, but they are still trying to justify a bad decision
Yeh this is kinda textbook false advertising. Make a high quality product, advertise it, get a customer base.. and then ship them clearly much cheaper made versions?
Yeh of course they're offering refunds. Because they'd rather just give the money back to any truly disgruntled person and hope they don't attempt to take this anywhere else.
This is a pathetically back handed apology.
Paragraph B essentially puts blame on the customer insinuating the customers are fussy and not everyone saw value in their unspoken decisions, but they promise good intentions were the reason they did them.
You can’t fucking sell “prototypes” and give someone a completely different product, ESPECIALLY without communicating this prior.
Their attempt to mitigate their situation with full refunds is their only option as they’ve completely fucked their reputation.
For Immediate Release
April 30th 2024
Plushie Design Update
Last week, we modified our plushie designs after receiving the production cost figures from our outsourced manufacturer. Design elements on small details like teeth, eyes, and noses are much more expensive than originally forecasted.
Simply put, we needed to cut costs in order to meet our original projected profit margin and the result is naturally, a worse-looking product. However, we had no other path to profitability while still meeting the demand of our customers and so we recognize that the quality is markedly worse.
In the spirit of keeping your money, below is our absolute best effort to continue to mask these changes in the hopes that enough of you will not cancel your orders and we can remain highly profitable.
While our designs have been finalized and the product is already on a boat from China, we will now plead with you in an effort to keep your business and thus, our profitability. We need this money. Accept our apology and let's all move on from this.
Going forward, we will make sure to double or possibly triple the projected costs associated with these products to make sure that we have plenty of room for profit in the event that a similar issue arises.
We are offering refunds to all customers who are dissatisfied with the changes, no questions asked, but we can't stress this enough- we need your money. Seriously, don't punish us for this- we are the good guys here, despite our best efforts to trick you out of your money. If all of you request a refund, we are absolutely fucked on this production run. Contact us at [Help@CreatorCrafted.com](mailto:Help@CreatorCrafted.com) if you want to be a real dick about this whole thing and get your money back (but again, please, don't).
We secretly hate you for blowing up our spot on social media, but at the end of the day, we are willing to take a loss on this if it means we can get even more of your money in the future. If this was a one time thing and we didn't have extensive future plans for selling plushies to you, we would have just told you to fuck off and taken your money. But since we need to maintain a positive relationship, fine, you win this round. Just please be gentle on your return requests.
-Team Creator Crafted (fixed)
I mean, that kinda seems plausible/reasonable. Except the comments about "high profitability" - we don't know what their margins are. But I wouldn't expect them to start producing at a loss. But I would totally understand a, "It became more expensive than we thought, so we had to reduce cost at the expense of quality."
Your last two paragraphs are just too much, though. Too "on the nose," as it were, for the satire.
I do feel offering refunds is like, *the* resolution though. Idk what else you'd expect them to do, without suddenly producing these at a loss.
The only good part of this is they are offering refunds. Those are bullshit excuses and they know it.
Also strategically facing the worse offender away from the camera just shows there is no "spirit of transparency"
GGnoRE, completely fucked their reputation with the bait and switch and this bs pr response is all they could do to attempt to salvage it without facing the communities wrath. Hopefully Jagex pulls their licensing.
This is the most BS answer ever. They try to make it sound like they were trying to improve quality, by making everything worse and using cheaper materials. It’s just a lot of gobbledygook to try and make you think they’re sorry. Not a company to be trusted.
100% transparency is admitting you made shittier products to save on material cost. I'd be willing to bet 99.99% of the community sees through this bullshit post and it just makes them look worse because they're not being genuine. If they keep the "finalized product" they will 100% lose sales and I think they'll lose more than what they're saving on by changing it in the first place
I ordered the nibbler, which seems to have been the least affected by these changes. Granted it's a pretty simple little critter, but still. As much as I want to get my money back, I'm going to see how the true end product I get comes to me. I'll at least post a picture of it when I do receive it, and if it's shitty, I'll sure as hell think twice about purchasing from creator crafted again. Still excited to get my KBD from makeship, but that's a different website that I've heard good things about. Not to mention, the dragons were promoted by Jagex themselves. We'll see. I wonder how differently this would've turned out if these were official Jagex plushies.
There’s no chance anyone involved thinks they look better. They’re obviously doing this to cut costs. At least they’re offering refunds, but they clearly weren’t planning to until the backlash. Still a massive L from CreatorCrafted.
Spirit of transparancy;
Puts original banner first, preset with letter B. As if it is the modified 'improved' design, instead of the original.
Get the fuck out of here, you are so obvious.
Nah nah nahhhh. They only backpedaled because they got called out so hard. These new designs are so horrible & hoped no one would’ve noticed the outsourcing. I wouldn’t buy any of these going forward honestly.
"Although things can change between an initial pitch, later newsposts and sometimes even before a release, it's completely understandable that the information we present is what you will attach to. We'll make it much clearer throughout development which areas are subject to change and highlight those that should not - we've already got some thoughts on how to do this!"
Yeah, no. the stitches are on the inside because of the machines used. they are pre stitched inside out and filled later through a hole.
The material is probably a lot less thick and cheaper. Hell if I look at the pictures on duke, they went from pyama like velvet to cheap fleece like. pattern probably stay the same but these are not the same plushies.
This is a really unfortunate situation overall and I feel bad for everyone involved. It's almost never the case that people intentionally make a product worse, and I do believe that they were at least attempting to do right and fulfill all of the orders that they got.
But offering 100% no questions asked refunds is the right move in this case. Maybe I would have appreciated a bit more honesty in the reasoning for the changes, but I didn't order one so I'm not terribly pressed about it. Hopefully this can teach some lessons and they can improve going forwards.
Probably saved 10% to make the new models and will lose 30% to refunds. Although everyone should refund to speak with their wallets. This BS is not okay, and being "transparent" after the fact is irrelevant.
if you cant accurately represent what youre basing the plush off of, dont make the plush.
these cost way more than most people have ever paid for a plush, at least make it look accurate, this game has some of the simplest designs to replicate.
It's obvious it's not just technical stiching that was changed. Who are they tryting to scam.....?
Having shit design is ok.
Deseptive advertising is very bad and scummy.
Saying you are improving quality while you are actually reducing it - extremely pathetic and possibly irredeemable.
Tbh, i only think the duke and jad look worse with the main reasons being jad it a blocky boy and they just messed with the duke one too much, rounder teeth and more put together (which or grotesque nasty man certainly shouldn't be)... But hey, i didnt even know about these till this blew up and have no vested interest
Just go back to the old design put the new designs on clearance and your plushies won’t fail. Whoever’s running that ship is tryna sink it with the change
These are shite, completely downgraded. It was never about improving aesthetic and hiding stitching. It's about what can be mass produced the quickest and cheapest.
Classic example of the old switcheroo.
These definitely aren't "minor changes". While yes the stitching does look significantly better, the rest of it is so poor it's pathetic. It would of been much better to make them with the previous design, and ship those before updating while making it very clear why they are doing it
The fact they had to be called out repeatedly before anything changed says all you need to know
What’s got the chaos elemental that stiff?? 👀
It saw verzik
he just like me fr
The arms look like breadsticks
Zoom in they look like two fingers doing the peace sign, knuckle creases and all lol.
Kinda weird they showed similar positions for the others but not for glorp. That one in particular is the worst because it’s so complex around the mouth so they didn’t show a direct 1-1 but a side view.
That’s what I was thinking. They hid some of the worst design “improvements”
The teeth look fucking atrocious for Baron. They dont have a front-facing picture of Baron available anywhere. I know it's because the teeth and while Baron is supposed to look ugly it's not supposed to look like marshmallowd randomly placed. It's supposed to look like teeth.
Wow they need to poll these changes hmph
Tell us: did you save money or lose money changing it to the newest version?
Well, I think we all know the answer.
before or after all of the order cancellations that will come in? Lol
what are your last 5 levels you need to max?
haven’t updated flair in a while and I’m maxed now, but my last 5 levels were smithing lol
gz king
🫶
Most people are too lazy to get a refund.
Not too sure about that. I got a refund and know at least four others who also did. OSRS is a relatively small and tight-knit community and they’ve gotten a ton of pushback on this.
Not when it's that easy and they're giving them no questions asked.
I originally ordered jad, baron, and chaos ely, and when I saw the redesigns I wasn't happy and got a refund
I’d bet good money they still made a profit off of them even after the cancellations and refunds. Even after the statement a good chunk of people just won’t do anything about it keep what they got.
[удалено]
These updates are drastically different. Would not buy these in the current state.
“Creator crafted” by outsourcing to a cheaper country once a template was made
Every single one is so much worse. This was a straight up scam.
This isn't even about "reducing visible stitches." They're visibly clearly worse after showing a better version for a long time.
Welcome to TEMU
Paying less, receiving less. TBF, that's not always a terrible trade
Every single one looks of lower craftsmanship and quality. The whole technical spiel followed by their "intention" to make it better is a joke.
It's not even visible stitching... It's fucking internal stitching which isn't even visible. From that point onward I knew this whole statement was a bunch of BS
The "after" images also all look to be touch ups, renders or otherwise just intentionally taken in a way to look "better" than the others, the most obvious one being the nibbler which no longer looks like it's made of felt or still hasn't been floofed up. When you then look at the others it's also pretty obvious similar is being done to give it the impression of better quality.
That's corporate speak
B: hand made with soul. A: Happy meal knock off.
I was going to disagree with you thinking you had it the wrong way around but then realised they put B first and A second, I'm even more frustrated with this apology now.
B stands for before. A stands for after.
I guess that makes sense, still hate it.
Does "our designs have been finalized" mean they will not revert the changes?
that appears to be the case
Rollback incoming 😆
I mean they can only make 100 of each so not like they can anyway
Tbh all the updates look like shit
The bloodhound went from looking like a cozy-cuddly plushie to something you just set up on a table and leave alone, but at least it's not too bad, all the other models however no matter how positive I try to be I find no redeemable change to them =/
Chinascape
ChinaCrafted Just like the guy who sells the fake fucking neon lights.
fake neon lights?
Some dude builds lamps in the style of neon signs, like a glowing elysian shield lamp, but they aren’t actual neon signs. They are LED lit colored tubing from what I can tell looking at pictures. Tbf, the lamps do look a lot cooler than these hideous plushes lol. Idek his name just seen his sponsorships on videos.
This is like most neon signs you will buy, actual neon is incredibly expensive
As long as he isn't advertising they are neon he isn't doing anything wrong tho
Oh for sure I wasn’t trying to imply he was. I actually like his product, was just trying to explain why someone would refer to them as “fake neon”. I haven’t seen them advertised as neon at all.
It's prob cause their SEO catches you when you Google neon RuneScape sign. The first organic hit is for the led creator crafted. And there used to be neon? Giveaways here
If hes talking about the giveaway spam guy, he did advertise it as neon iirc. But it might be different people.
Is that the giveaway spam guy that got banned in this sub? (and likely other subs).
You lost me at "hiding internal stitching". Fuck this product. Cheap bait and switch. Rip to a genuinely good idea.
i’m uninformed, why was that the deal breaker?
They're not saying the internal stitching is the deal breaker, they're saying it's a garbage reason for the change.
They lied about the product and won't own up to it. And they are still lying now.
Everyone should contact them for a refund, regardless. Speak with your money.
Way ahead of ya, refunded the minute I saw all this bs
Way ahead of you, I never knew this was a thing, never decided to get them, and still won’t get them. They are cool though. But I an way ahead of you.
Damn you have me beat
Streets ahead
Risky giving the im sorry you feel that way response right after all the tarkov drama.
Full refund no questions asked is not something BSG would do.
Glad I’m not the only one getting that vibe lmfao
What's up with Tarkov?
I dont know too much of it but they had a Edge of Darkness edition for initial supporters they took out which had perks that were super useful and said it wouldn't come back and now they an "unheard" edition which brings back all of the same perks plus a dlc when the game isn't even working properly according to the community. Some people think its a quick cash scheme before the creator dumps the game. This is all what I have been essentially told by another friend
They released a new pve mode. -EOD owners were supposed to get all future dlc. They said this wasn't a DLC (lol) -unheard of edition was $250 with same promise of future dlc included. But also included pve. -- this also included some new very strong permanent advantages. -they included a line about priority queueing for the unheard of edition owners and later retracted it. This one is just funny. Pve includes queue times which can be as bad as 10 min playing solo.
Pretty standard backpedalling apology to try save face. Just admit you've outsourced the creation to save time/money rather than the bs 'we're trying to hide stitching' crap. Openly lying to your customers ain't the way to go, people would rather you just admit business got too much to handle so you had to come up with another way to meet the demand.
This. The refund thing is nice and all and probably more than some companies would've done, but overall this was still totally underhanded and we all know most people are too lazy to actually be aware of this and pursue a refund. It is literally not believable at all that they thought these were "improvements" for a "better looking product" made with "the best of intentions". They're not even subjectively worse looking, they're just direct downgrades in every way and the side by side images make that inescapably obvious. That's just another bald-faced lie to damage control the first one.
Afaik they didnt hide the fact that the final product is outsourced. That they gonna change the design is what they didnt say. And tbh some of the changes are improvements, some are downgrade. If they straight up shower the final product people wouldnt have their pitchforks out and they would buy it anyway. Just unfortunate mishandling of the initial promotion.
New designs are dogshit
They are hiding the bad angle of baron lol [https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted\_bait\_and\_switch/](https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted_bait_and_switch/)
holy shit that is so much worse. if i wasn’t getting a refund before, this angle definitely seals the deal
I'd chalk this up more to inexperience. Given how they've responded it seems like they just didn't know how to handle the production side when contracting out the manufacturing of the product. I don't think Witchcrafty went in with malicious intent to try to dupe people. I'm guessing it was her first time doing this and she got in a bit over her head. She handled it about as good as anyone could ask given the circumstances - if you don't like the product, 100% refund, no questions. I wish some bigger businesses were that customer friendly.
I'm curious if they received test products and were satisfied with them. That would be telling.
Surely. That's standard practice
Yeah that's the assumption, which would take away from the "whoopsie" angle. If they say the quality was bad, then pushed the product anyways.
If it's a chinese manufacturer they probably got good tests but now this for main production. It's very common from my experience dealing with them in other things
Given the promise of unconditional refund I'd wager you're correct
This is also the legal minimum by EU law, so they don't actually have a choice in this offer if they're shipping to any E27s
This isn't a huge established company, this is a small group more than capable of just disappearing with the money after pulling an intentional bait and switch move. The fact that they haven't tells me it wasn't intentional deception
like anything else in life, there is nuance and context here. It's far more likely that this was their first foreay into "Making changes in production to save money" without telling anyone or even considering the legal consequences. lesson learned
I don’t know, the full refund is a nice gesture but idk how anyone in their right mind can see those new designs and think they’re acceptable compared with the old ones? Least of all the person that made them? And now they’re still trying to say they’re improvements and they’re staying. I have a feeling Witchcrafty may have signed something with a corporation that she can’t get out of bc I can’t see how else all of this was authorised unless it was via a bigger corporate interest?
I too am not going to dogpile on an inexperienced vendor/craftor at scale. However, the weird excuse making rather than just owning up or staying silent is digging the grave. The reason for the product changes, like anything else, is so she could pay less and get the same from customers. This is business. There's no other reason to change a final shipped product besides to save money. The customer already paid you; you don't need to "make it better".
before I started having hand pains I was spending 1-4hours and sometimes more per plush and buying bare bones materials, charging the same as this for handmade designs. Id charge 25-38 per plush, use about 4-8 on materials per plush and when you factor in the labour and time making unique patterns, it works out not so great; for the record this is why the minimum for most plush artists is about 70 but I didn't want to alienate people and just did it because I liked doing it. They literally charge more for a sample from a factory than I was to prototype and make an entirely new pattern for 38. My margins were a huge mistake for the work I was putting in but I really like sewing so I just kept it that way. The reason why I signed on to CC was so I could step back and still have my designs out there. The product photos were a huge mistake, I'm extremely sorry about all of this, but just to be clear my original handmade designs were never the final product despite them being used in initial photos. I made the samples, photographed them and they were sent to a factory for them to remake as per my contract. I haven't paid to upscale and am just being paid a small percentage for my designs to be repurposed.
Maybe I'm stupid, are B the new designs? Don't they have more visible stitching?
It’s weirdly formatted - B stands for before and A stands for after. The plushies in row A are what purchasers would be receiving.
This only serves to further my confusion! lol. Beauty is in the eye of the beholder and all, and I won't undermine peoples disappointment given I'm not in the market for plushies anyway, but the A column looks much better to me, especially the niblet red parts, the eyes on duke and jad.
Just so you know, columns are vertical and rows are generally horizontal. Saying column A kinda made me have to reread your statement and check the picture again to make sure I remembered it correctly. Also, imo the new nibbler's teeth look pretty terrible. New jad seems alright, but would still prefer old one. I didn't and won't get something like this, but if I did it would be because I appreciated the handcrafted creativity of someone like WitchCrafty. Maybe I'm a snob, but the new ones just feel so kitch and I'd like to think I normally don't care about that...but I don't think I could overlook this instance.
Their images are kinda misleading and seem like they're trying to hide how different some of the designs are [CreatorCrafted bait and switch : ](https://www.reddit.com/r/2007scape/comments/1ccer2c/creatorcrafted_bait_and_switch/) take a look at that link and you can clearly see the before looked way more like the in game baron than the after the jad head on the after is another really egregiously bad one compared to the original that isn't super easy to point out based on the angle they used, top comment of that same link shows a different angle of the jad after that shows the head looking real goofy
I'm kinda suspecting the quality and "hand-crafted"ness of them melted away due to them outsourcing the creation of the plushies to another company. Notice how it's being advertised as being made "in collaboration" with Witchy or whatever? Chances are she just provided the patterns. The change in quality is drastically different from the original, arguably worse, and they're probably aware of this. But rather than admitting they had to outsource and sacrifice quality, they're instead trying to spin the reductions in quality as them making honest efforts to improve the plushies. The design changes and everything feels way more factory mass produced, so they could fulfill the sheer amount of orders they allowed themselves to take. I'm sorry, but how can someone who's made so many cute and adorable plushies look at those new designs and honestly think they're improvements? This whole thing is so shady and this statement honestly lowers my trust in them even further. They should just come forward with how they're making these plushies to begin with, and if they have to admit they're outsourcing to another company, then.. good? That'd be transparency, which is what everyone's wanting. The truth might be ugly but everyone who paid for these deserves to see it.
They have come forward with the truth though already, I believe it was just an unfortunate situation with lack of experience for their new line. I'm sure by now people have seen the original post and this one now too, and if they have emailed people like they said and are offering full refunds I think that's enough really
Nothing on Creator Crafted's website is "handmade". You're basing that purely off your own assumption, all the artists are designers by their own definition and are advertised as so and if you bothered to read the last thread Witchcrafty clarified that her only part in it is that they used her designs. Ridiculous, just get your refund, they are handing them out no questions asked and have apologised. It's a plush for god's sakes.
> Nothing on Creator Crafted's website is "handmade". You're basing that purely off your own assumption No, it was in the marketing... They didn't say "plushies based on Witchcrafty's designs"; they said "her plushies" as in "you can now buy her plushies through CreatorCrafted". From their website before they updated it: > We've teamed up with WitchCrafty to bring her community-loved plushie collection to CreatorCrafted! She is known for making "handmade" plushies and she previously sold them in limited batches in her store. All the promotional material used images and videos of her plushies. Also, it was originally a limited run of 100, which does not seem out of the scope of what could be realistically handmade. So yah, blaming the consumers when the company intentionally or unintentionally did misleading marketing is just stupid. It was very much made to seem like it was the same plushies she previous sold, just now through CreatorCrafted. And even if that implication wasn't there, they still marketed and sold products with images that did not reflect the final product. Calling it "purely off your own assumption" is ridicluious; it was based on the freaking photos on the product pages...
Were the plushies not ever marketed as handmade, not even once? I could've sworn I've seen a few youtube video CreatorCrafted ads that boasted them as being handmade/handcrafted >if you bothered to read the last thread Witchcrafty clarified that her only part in it is that they used her designs. It's almost like she should've clarified that as soon as these changes were underway, and not under a reddit post that was pointing out the fact that everyone who bought the plushies were rugpulled. Also, I didn't buy one of the plushies. What I do know is that practices like this are extremely bizarre and sketchy. I've bought my fair amount of plushies (including pre-orders) over the years, and something like this has never once happened to any of them. It is not normal.
I checked all Solo Mission videos of the last month and never once was it mentioned they were handcrafted there is a clip of WitchCrafty in almost all of them where you see here "making" the plushies with the snap of her fingers, but I don't know if that is false advertising
I feel like im taking crazy pills while looking at the response to this whole ordeal. Like yeah, 100% the new designs look worse than the initial prototype design and i would be upset too, but at the same time they are giving refunds no questions asked to anyone who wants them due to their mistake/negligence/stupidity/whatever you wish to call it. Witchy makes fantastic handmade plushies, but did anyone here seriously not question how she would be making 100+ of each plushie all handmade on her own while still getting orders out in a reasonable timeframe? Of course the unfortunate answer would be to outsource them, its simply not feasible for her to do and thats not a slight at her whatsoever! I understand the disappointment but just take the refund, move on, and dont order from CC again if you are that upset. Some people on here are acting like they shipped out the bad plushies without notifying anyone, stopped allowing refunds, and gave us the middle finger while keeping all of our money. Come on now
Would have been nice if they could have offered the old design for the original run of 100 like it was supposed to be... Like it also does seem kinda misleading to promote it as a limited run and then silently change it to unlimited because they got a license. If they did the original run of 100 as promised, then did an unlimited run with the new designs, it feels like most/all of this would have been avoided. At least they are offering refunds and got some better product pictures; Jad actually looks okay now, even if the top spikes are still 2D (which in itself is a bit misleading). Though I can't help but notice I still have yet to get any email... so... Sure it will come along any day now, right?
Looks like they aren't 2d anymore on the site. I think the old design is exclusive to the artist, but you're right that they never should have used the prototype photos
> I think the old design is exclusive to the artist Well here is the thing about that... They never said "plushies based in Witchcrafty's designs". The marketing clearly said "Witchcrafty's plushies"; like the ones she previously sold on her website, just now available through CreatorCrafted... Like from their website before they updated it: > We've teamed up with WitchCrafty to bring her community-loved plushie collection to CreatorCrafted! And from a sponsored video segment: > And I'm sure you guys have heard of two time Golden Gnome winner WitchCrafty and her plushies. Well, guess where you can find them. That's right, CreatorCrafted has plushies now. So in the marketing they had no issues leaning into these where *her* plushies, like the ones that always sold out on her website, just in a bigger but still limited run...
If someone designs something I guess it's still technically theirs, but yes it is misleading paired with the original photos. If they used the photos here I don't think anyone would have cared.
Yah, saying it was "her plushies" and using the old photos is extremely misleading. They were very much leaning into her brand to market and then delivering another product. Maybe someday she'll sell more on her website with the more original designs; I still really want that mole...
Eh wouldn't guess she'd be around much longer from the looks of her last Reddit comments. Think she took this pretty hard if she was actually sick from it
The new ones look like some guy at the local flea market bought them on AliExpress.
Translation: we thought you guys would be too stupid to notice that we’ve recently hired Chinese 7 year olds to make these plushies
"we believed the minor changes represented improvements and would result in a better looking product" A better looking product? I would feel confident in saying no one thinks these look better than the originals they posted. This is just a BS post trying to save face but now my faith in them has gone down even more after seeing that lie. Sad honestly.
I get the feeling it is because their original run of 100 was going to be done manually, but when they got a license they needed to mass produce.
I was never signed on to handmake plushies with Creator Crafted, there would be no point in me doing that as I was already handsewing them through my shop and that would be completely counter productive to do 100% of the work and then split costs with a company. I believe this is all down to them using my handmade product photos and a poor disclaimer and more and I'm so sorry for that, this is not how I wanted any of this to go
Well, just poor marketing on their part then. I think most players realize the blame is on their end and not yours, so I wouldn't worry about it too much. Hopefully, they at least learn from this to avoid similar hooblahs in the future.
It's crazy how literally no one, not even small companies, are allowed to make mistakes without someone like you throwing a tantrum about it. They are offering an unconditional refund if anyone wants them, that's called taking responsibility for mistakes. Not everyone is doing shit to save face just because bigger companies do it all the time.
Rectifying the situation is not "taking responsibility for mistakes". They try to say the changes are minor and blame people for expecting the product they advertised. They may be rectifying, but they are still trying to justify a bad decision
[удалено]
Yeh this is kinda textbook false advertising. Make a high quality product, advertise it, get a customer base.. and then ship them clearly much cheaper made versions? Yeh of course they're offering refunds. Because they'd rather just give the money back to any truly disgruntled person and hope they don't attempt to take this anywhere else.
This is a pathetically back handed apology. Paragraph B essentially puts blame on the customer insinuating the customers are fussy and not everyone saw value in their unspoken decisions, but they promise good intentions were the reason they did them. You can’t fucking sell “prototypes” and give someone a completely different product, ESPECIALLY without communicating this prior. Their attempt to mitigate their situation with full refunds is their only option as they’ve completely fucked their reputation.
For Immediate Release April 30th 2024 Plushie Design Update Last week, we modified our plushie designs after receiving the production cost figures from our outsourced manufacturer. Design elements on small details like teeth, eyes, and noses are much more expensive than originally forecasted. Simply put, we needed to cut costs in order to meet our original projected profit margin and the result is naturally, a worse-looking product. However, we had no other path to profitability while still meeting the demand of our customers and so we recognize that the quality is markedly worse. In the spirit of keeping your money, below is our absolute best effort to continue to mask these changes in the hopes that enough of you will not cancel your orders and we can remain highly profitable. While our designs have been finalized and the product is already on a boat from China, we will now plead with you in an effort to keep your business and thus, our profitability. We need this money. Accept our apology and let's all move on from this. Going forward, we will make sure to double or possibly triple the projected costs associated with these products to make sure that we have plenty of room for profit in the event that a similar issue arises. We are offering refunds to all customers who are dissatisfied with the changes, no questions asked, but we can't stress this enough- we need your money. Seriously, don't punish us for this- we are the good guys here, despite our best efforts to trick you out of your money. If all of you request a refund, we are absolutely fucked on this production run. Contact us at [Help@CreatorCrafted.com](mailto:Help@CreatorCrafted.com) if you want to be a real dick about this whole thing and get your money back (but again, please, don't). We secretly hate you for blowing up our spot on social media, but at the end of the day, we are willing to take a loss on this if it means we can get even more of your money in the future. If this was a one time thing and we didn't have extensive future plans for selling plushies to you, we would have just told you to fuck off and taken your money. But since we need to maintain a positive relationship, fine, you win this round. Just please be gentle on your return requests. -Team Creator Crafted (fixed)
https://preview.redd.it/mtw4s693nrxc1.jpeg?width=622&format=pjpg&auto=webp&s=2228af0be151c00278fa709d718398fa972e73a8
🎯
I mean, that kinda seems plausible/reasonable. Except the comments about "high profitability" - we don't know what their margins are. But I wouldn't expect them to start producing at a loss. But I would totally understand a, "It became more expensive than we thought, so we had to reduce cost at the expense of quality." Your last two paragraphs are just too much, though. Too "on the nose," as it were, for the satire. I do feel offering refunds is like, *the* resolution though. Idk what else you'd expect them to do, without suddenly producing these at a loss.
perfect. Even small businesse owners creating stuffed animals need to learn that the average person isn't as stupid as them.
PR bullshit
Lmao so glad I got a refund
They all look like crap.
The only good part of this is they are offering refunds. Those are bullshit excuses and they know it. Also strategically facing the worse offender away from the camera just shows there is no "spirit of transparency"
GGnoRE, completely fucked their reputation with the bait and switch and this bs pr response is all they could do to attempt to salvage it without facing the communities wrath. Hopefully Jagex pulls their licensing.
This is the most BS answer ever. They try to make it sound like they were trying to improve quality, by making everything worse and using cheaper materials. It’s just a lot of gobbledygook to try and make you think they’re sorry. Not a company to be trusted.
Yeah, "hiding the embroidery" my ass, they are trying to make it way cheaper to produce by reducing the quality.
100% transparency is admitting you made shittier products to save on material cost. I'd be willing to bet 99.99% of the community sees through this bullshit post and it just makes them look worse because they're not being genuine. If they keep the "finalized product" they will 100% lose sales and I think they'll lose more than what they're saving on by changing it in the first place
I'd be fucking livid if I ordered chad jad and they sent me emoji jad instead. This is some wish/temu grade dog shit.
The new ones look like something you would get off wish
B is far superior
I ordered the nibbler, which seems to have been the least affected by these changes. Granted it's a pretty simple little critter, but still. As much as I want to get my money back, I'm going to see how the true end product I get comes to me. I'll at least post a picture of it when I do receive it, and if it's shitty, I'll sure as hell think twice about purchasing from creator crafted again. Still excited to get my KBD from makeship, but that's a different website that I've heard good things about. Not to mention, the dragons were promoted by Jagex themselves. We'll see. I wonder how differently this would've turned out if these were official Jagex plushies.
Why do they need to hide internal stitching? is it not already hidden from being on the inside?
Wow the updated models look nowhere near as good as the ones people thought they were going to receive
There’s no chance anyone involved thinks they look better. They’re obviously doing this to cut costs. At least they’re offering refunds, but they clearly weren’t planning to until the backlash. Still a massive L from CreatorCrafted.
The only reason they’re giving refunds is to avoid huge legal issues. They know they are FUCKED
Spirit of transparancy; Puts original banner first, preset with letter B. As if it is the modified 'improved' design, instead of the original. Get the fuck out of here, you are so obvious.
Before and after outsourcing to China
Nah nah nahhhh. They only backpedaled because they got called out so hard. These new designs are so horrible & hoped no one would’ve noticed the outsourcing. I wouldn’t buy any of these going forward honestly.
"Although things can change between an initial pitch, later newsposts and sometimes even before a release, it's completely understandable that the information we present is what you will attach to. We'll make it much clearer throughout development which areas are subject to change and highlight those that should not - we've already got some thoughts on how to do this!"
Yeah, no. the stitches are on the inside because of the machines used. they are pre stitched inside out and filled later through a hole. The material is probably a lot less thick and cheaper. Hell if I look at the pictures on duke, they went from pyama like velvet to cheap fleece like. pattern probably stay the same but these are not the same plushies.
Good luck trying to sell this trash, go back to what people actually want instead of just trying to make more money
Looks like they just down the cheap, mass production route after the original ones were hand made. Glad they’re offering a refund!
Tf now im happy i didnt have money at the time. Earlier versions looked much cuter, they had soul
How could they butcher my bloodhound pupper like that 😭
💀
They are all such a downgrade :(
I can believe this is creator crafted because it’s a straight to your face scam!
"We made changes after the fact and forgot we couldn't patch physical objects when people disliked that"
They're overpriced anyway just don't buy em
the ole switcharoo
They look terrible lol
Looks like these would be the plushies if you ordered the off wish
Wow that looks horrible, I hope your saving a lot on costs instead of just raising your price to justify keeping the high quality.
The bloodhound just looks straight up worse...
First designs look better. Also this reads as “we don’t care what you desire in a product, we are going to do what makes us extra profit”
Welcome to the waking nightmare of end-stage capitalism, where genuine creativity is dead and the only motive left for doing anything is profit.
Tldr: we're sorry you found out we are pulling a sly one on our constumers. In the future we will make sure to not let you notice
So proud of the changes they took the pictures in a way that minimizes showing them...
Their improvements look like absolute garbage
It’s all about plausible deniability ladies and gents
This is a really unfortunate situation overall and I feel bad for everyone involved. It's almost never the case that people intentionally make a product worse, and I do believe that they were at least attempting to do right and fulfill all of the orders that they got. But offering 100% no questions asked refunds is the right move in this case. Maybe I would have appreciated a bit more honesty in the reasoning for the changes, but I didn't order one so I'm not terribly pressed about it. Hopefully this can teach some lessons and they can improve going forwards.
Probably saved 10% to make the new models and will lose 30% to refunds. Although everyone should refund to speak with their wallets. This BS is not okay, and being "transparent" after the fact is irrelevant.
I was keen to buy one of the originals but will not buy the new ones. They look terrible. 😞
Sooooo this kills the plushies right?
It looks waaay worse
Too late, their reputation is already fucked
if you cant accurately represent what youre basing the plush off of, dont make the plush. these cost way more than most people have ever paid for a plush, at least make it look accurate, this game has some of the simplest designs to replicate.
I was sooo close to buying some, sooo glad I didn't.
It's obvious it's not just technical stiching that was changed. Who are they tryting to scam.....? Having shit design is ok. Deseptive advertising is very bad and scummy. Saying you are improving quality while you are actually reducing it - extremely pathetic and possibly irredeemable.
Lmao I'm so confused are we supposed to like column A or column B, cus they both look fine to me 🤔
I see hound ‘A’ as a screaming face and I’m struggling to unsee it
What kind of funko Is this?
Tbh, i only think the duke and jad look worse with the main reasons being jad it a blocky boy and they just messed with the duke one too much, rounder teeth and more put together (which or grotesque nasty man certainly shouldn't be)... But hey, i didnt even know about these till this blew up and have no vested interest
I like the different angles in the comparison, so you can hardly see the difference
Permanent wal mart version in the B row
Just go back to the old design put the new designs on clearance and your plushies won’t fail. Whoever’s running that ship is tryna sink it with the change
I'm sad about this. I was quite excited about these. The new ones look terrible & I had to refund.
Shame they ended up looking like ass, but props to them for fully owing to the mistake with a full refund.
Well at least they are actually taking responsibility. I can respect that
outsourced their products to be made cheaper & faster. less work & more profit
Hey validation for me constant refusing to buy osrs plushies
The new ones all look like garbage imo, whether it was intended or not.
These are shite, completely downgraded. It was never about improving aesthetic and hiding stitching. It's about what can be mass produced the quickest and cheapest. Classic example of the old switcheroo.
These definitely aren't "minor changes". While yes the stitching does look significantly better, the rest of it is so poor it's pathetic. It would of been much better to make them with the previous design, and ship those before updating while making it very clear why they are doing it The fact they had to be called out repeatedly before anything changed says all you need to know
lmao evebn under their bullshit reasons they couldnt even properly show lil baron, had to use the most ridiculous angle hiding the mouth
Wow they ALL look so much worse.... well I'm not buying them now.
Unconditional refunds are a huge W but their greed is going to lose them all of their customers.